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Avaliações de Radisson Blu 1919 Hotel, Reykjavik

4 out of 5
Radisson Blu 1919 Hotel, Reykjavik
Posthusstraeti 2, Reykjavik

Avaliações

8,8

Excelente

Nota 10 - Excelente. 133 de 247 avaliações" "
Nota 8 - Boa. 76 de 247 avaliações" "
Nota 6 - Ok. 26 de 247 avaliações" "
Nota 4 - Insatisfatória. 9 de 247 avaliações" "
Nota 2 - Terrível. 3 de 247 avaliações" "

9,2/10

Limpeza

9,0/10

Serviço e funcionários

8,4/10

Comodidades

8,8/10

Condições e instalações da propriedade

9,0/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Rafael

Hospedou-se por 2 diárias em abr. de 2023
Resposta de Tatiana em 12 de mai. de 2023
Dear Rafael,Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. We thrive on always getting better in serving our guests, and we can only do so on our guests feedback. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. We are pleased to hear that we have managed to meet your expectations and you are satisfied with your stay. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future.Best regards,Tatiana

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excelente opção em Reykjavik
Excelente atendimento dos funcionários, quartos amplos, ótima localização.
Hospedou-se por 2 diárias em out. de 2021
Resposta de Tatiana em 22 de out. de 2021
😊 Thank you very much for choosing Radisson Blu 1919 for your trip and leaving such a positive feedback. We are glad that you enjoyed our location and property. 😊 It's always a top priority to exceed our guests expectations and hope that we will have the opportunity to welcome you back at the Radisson Blu 1919 Hotel for your next trip to Reykjavik. Best regards, Tatiana

8/10 - Boa

PEDRO

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hotel com localização excelente no centro da cidade. Edifício antigo recuperado com muito bom gosto. Staff muito competente e simpático. Pequeno almoço aceitável em sala pouco adaptada para o efeito( provavelmente devido a obras em curso) Quarto triplo com muito boa dimensão e bem equipado.
Hospedou-se por 2 diárias em ago. de 2021
Resposta de Tatiana em 7 de set. de 2021
Dear Pedro, Thank you we appreciate your feedback. We are pleased to hear that we have managed to meet your expectations and you enjoyed your stay with us. 😊 We are glad to read that you enjoyed the service provided at our Front Desk. Please accept our sincere apologies as we did not meet your expectations about breakfast. We do not take it lightly. It's always a top priority to exceed our guests expectations and hope that we will have the opportunity to welcome you back at the Radisson Blu 1919 Hotel for your next trip to Reykjavik.

8/10 - Boa

Emily

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Overall very good stay.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Camille em 21 de mai. de 2024
Dear Emily, Thank you very much for choosing Radisson Blu 1919 for your trip and leaving such positive feedback. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future. Best regards, Camille

8/10 - Boa

Agan, Sterling

Viagem a dois
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
They do not have parking.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Camille em 24 de abr. de 2024
Dear Agan, Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. We thrive on always getting better in serving our guests, and we can only do so on our guests feedback. We are extremely happy to see that you enjoyed your stay with us as well as got to enjoy our conveniently central location and property. We are a downtown property so unfortunately, we do not have hotel specific parking, however there is city parking around the hotel. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future. Best regards

8/10 - Boa

Benjamin Peter Edward

Hospedou-se por 3 diárias em fev. de 2024
Resposta de Tatiana em 12 de abr. de 2024
Dear Benjamin,Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. We thrive on always getting better in serving our guests, and we can only do so on our guests feedback. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. It's always a top priority to exceed our guests’ expectations and hope that we will have the opportunity to welcome you back at the Radisson Blu 1919 Hotel for your next trip to Reykjavik and provide you the service you expect.

10/10 - Excelente

phillip

Hospedou-se por 1 diária em dez.. de 2023
Resposta de Camille em 28 de fev. de 2024
Dear Philip, Thank you very much for choosing Radisson Blu 1919 for your trip and leaving such positive feedback. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future. Best regards, Camille

10/10 - Excelente

Tomos Anthony

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 4 diárias em dez. de 2023
Resposta de Tatiana em 20 de jan. de 2024
Dear Tomos Anthony,Thank you very much for choosing Radisson Blu 1919 for your trip and leaving such positive feedback. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future.Best regards,Tatiana

10/10 - Excelente

david

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Tatiana em 8 de dez. de 2023
Dear David,Thank you very much for choosing Radisson Blu 1919 for your trip and leaving such positive feedback. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future.Best regards,Tatiana

10/10 - Excelente

Benjamin, Forest Hills

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Central location to many stores, restaurants and museums -- all within short walking distance.
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Tatiana em 8 de dez. de 2023
Dear Benjamin,Thank you very much for choosing Radisson Blu 1919 for your trip and leaving such positive feedback. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future.Best regards,Tatiana

8/10 - Boa

Mads

Hospedou-se por 1 diária em nov. de 2023
Resposta de Tatiana em 8 de dez. de 2023
Dear Mads,Thank you very much for choosing Radisson Blu 1919 for your trip and leaving such positive feedback. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future.Best regards,Tatiana

10/10 - Excelente

Ben

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very clean facilities and great customer service!
Hospedou-se por 1 diária em out. de 2023
Resposta de Alex em 30 de out. de 2023
Dear Ben,Thank you so much for taking the time to share your recent experience at Radisson Blu 1919!We are delighted to hear that you found our facilities to be clean and that you were pleased with the level of customer service you received during your stay. Providing a comfortable and enjoyable experience for our guests is always our top priority, and it's fantastic to know that we succeeded in meeting your expectations.Your kind words serve as a great encouragement for our team, and we will be sure to share your compliments with everyone here. We take pride in maintaining high standards of cleanliness and in providing exceptional service to all our guests.Best Regards,Alex

10/10 - Excelente

Ben

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Across the street from the hotdog stand!
Hospedou-se por 1 diária em out. de 2023
Resposta de Tatiana em 27 de out. de 2023
Dear Ben,Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. We thrive on always getting better in serving our guests, and we can only do so on our guests feedback. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. We are extremely happy to see that you enjoyed your stay with us as well as got to enjoy our conveniently central location and property. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future. Best regards, Tatiana

10/10 - Excelente

Laure

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Good hotel, good location
Pros: location, large room, comfortable and clean Cons: no parking, no breakfast included
Hospedou-se por 1 diária em out. de 2023
Resposta de Tatiana em 27 de out. de 2023
Dear Laure,Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. We thrive on always getting better in serving our guests, and we can only do so on our guests feedback. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. We are extremely happy to see that you enjoyed your stay with us as well as got to enjoy our conveniently central location and property. For our guests, there are always more options to choose between the rates with breakfast or without breakfast.It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future. Best regards, Tatiana

8/10 - Boa

Brad

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice place, clean and comfortable. Centrally located downtown. No parking on site, although we found a paid parking garage nearby. One thing I loved about our weeklong stay in Iceland was the inclusive breakfasts everywhere we stayed. This hotel did not offer that, but they did have food on site and nearby available for purchase,
Hospedou-se por 1 diária em out. de 2023
Resposta de Tatiana em 28 de out. de 2023
Dear Brad,Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. We thrive on always getting better in serving our guests, and we can only do so on our guests feedback. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. We are extremely happy to see that you enjoyed your stay with us as well as got to enjoy our conveniently central location and property. For our guests, there are always more options to choose between the rates with breakfast or without breakfast. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future. Best regards, Tatiana

10/10 - Excelente

Jógvan

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em out. de 2023
Resposta de Tatiana em 15 de out. de 2023
Dear Jogvan,Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. We thrive on always getting better in serving our guests, and we can only do so on our guests feedback. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future. Best regards, Tatiana

10/10 - Excelente

Modupe

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Tolles Hotel mit einer tollen Lage. Sehr sauber und sehr freundliches Personal.
Hospedou-se por 3 diárias em set. de 2023
Resposta de Tatiana em 15 de out. de 2023
Dear Modupe,Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. We thrive on always getting better in serving our guests, and we can only do so on our guests feedback. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. We are extremely happy to see that you enjoyed your stay with us as well as got to enjoy our conveniently central location and property. Please accept our special thanks for such the positive assessment about our staff. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future. Best regards, Tatiana

10/10 - Excelente

Jason, Soverato

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em set. de 2023
Resposta de Tatiana em 15 de out. de 2023
Dear Jason,Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. We thrive on always getting better in serving our guests, and we can only do so on our guests feedback. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future. Best regards, Tatiana

4/10 - Insatisfatória

rene

Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
À eviter
Hospedou-se por 2 diárias em set. de 2023
Resposta de Tatiana em 15 de set. de 2023
Dear Rene,Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. We thrive on always getting better in serving our guests, and we can only do so on our guests feedback. I want to apologize for the inconveniences you experienced during your stay. Please rest assured that the service issues that you have raised will be reviewed internally by the departments involved and corrective actions will be applied. We hope to have the opportunity to welcome you back to Radisson Blu Hotel 1919 on your next trip to Reykjavik and provide you with the services you expect. Best regards, Tatiana

10/10 - Excelente

BETTY

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Outstanding service thru and thru
Hospedou-se por 2 diárias em set. de 2023
Resposta de Tatiana em 15 de set. de 2023
Dear Betty,Thank you for the time you took to give us feedback about your stay. I am happy to know your stay at Radisson Blu 1919 left you with a positive impression! We are pleased to hear that we have managed to meet your expectations and you are satisfied with your stay. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future. Best regards, Tatiana

4/10 - Insatisfatória

Bernardo

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e conforto do quarto
Hospedou-se por 1 diária em ago. de 2023
Resposta de Tatiana em 29 de ago. de 2023
Dear Bernardo,Thank you very much for choosing Radisson Blu 1919 for your trip and taking the time to give your honest review.Your willingness to share your experience and thoughts is genuinely appreciated.On behalf of our entire staff here at the Radisson Blu 1919 Hotel, I want to apologize for the inconveniences you experienced during your stay.I am very sorry that we did not manage to meet your expectations during your stay with us.It's always a top priority to exceed our guests’ expectations and hope that we will have the opportunity to welcome you back at the Radisson Blu 1919 Hotel for your next trip to Reykjavik and provide you the service you expect. If we can be of any further assistance please do not hesitate to get in touch.Best regards,Tatiana

4/10 - Insatisfatória

Vram

Hospedou-se por 2 diárias em ago. de 2023
Resposta de Tatiana em 17 de set. de 2023
Dear Vram,Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. We thrive on always getting better in serving our guests, and we can only do so on our guests feedback. I am very sorry that we did not manage to meet your expectations during your stay with us. We hope to have the opportunity to welcome you back to Radisson Blu Hotel 1919 on your next trip to Reykjavik and provide you with the services you expect. Best regards, Tatiana

10/10 - Excelente

Jerry

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Area very accessible to anywhere u wanted to ho freaking out, right
Hospedou-se por 5 diárias em ago. de 2023
Resposta de Tatiana em 29 de ago. de 2023
Dear Jerry,Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. We thrive on always getting better in serving our guests, and we can only do so on our guests feedback. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. We are pleased to hear that we have managed to meet your expectations and you are satisfied with your stay. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future.Best regards,Tatiana

10/10 - Excelente

Guillaume

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Bon séjour au Radisson
Super séjour en Islande, nous sommes ravis d'avoir terminé notre voyage au Radisson !
Hospedou-se por 2 diárias em ago. de 2023
Resposta de Tatiana em 20 de ago. de 2023
Dear Guillaume,Thank you for the time you took to give us feedback about your stay. I am happy to know your stay at Radisson Blu 1919 left you with a positive impression! We are pleased to hear that we have managed to meet your expectations and you are satisfied with your stay. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future.Best regards,Tatiana

2/10 - Terrível

Jessica

Hospedou-se por 1 diária em ago. de 2023
Resposta de Tatiana em 15 de set. de 2023
Dear Jessica,Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. We thrive on always getting better in serving our guests, and we can only do so on our guests feedback. I want to apologize for the inconveniences you experienced during your stay. Please rest assured that the service issues that you have raised will be reviewed internally by the departments involved and corrective actions will be applied. We hope to have the opportunity to welcome you back to Radisson Blu Hotel 1919 on your next trip to Reykjavik and provide you with the services you expect. Best regards, Tatiana

10/10 - Excelente

William

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Missing grab bars in bath tub and shower. Tub floor slippery. Asked for rubber mat and it provided.
Hospedou-se por 5 diárias em ago. de 2023
Resposta de Tatiana em 20 de ago. de 2023
Dear William,Thank you for the time you took to give us feedback about your stay. I am happy to know your stay at Radisson Blu 1919 left you with a positive impression! It is extremely important for us that our guests feel comfortable and safe. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future.Best regards,Tatiana

8/10 - Boa

Karl

Hospedou-se por 1 diária em ago. de 2023
Resposta de Tatiana em 20 de ago. de 2023
Dear Karl,Thank you for the time you took to give us feedback about your stay. I am happy to know your stay at Radisson Blu 1919 left you with a positive impression! We are pleased to hear that we have managed to meet your expectations and you are satisfied with your stay. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future.Best regards,Tatiana

6/10 - Ok

john

Hospedou-se por 3 diárias em ago. de 2023
Resposta de Tatiana em 15 de set. de 2023
Dear John,Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. We thrive on always getting better in serving our guests, and we can only do so on our guests feedback. I want to apologize for the inconveniences you experienced during your stay. Please rest assured that the service issues that you have raised will be reviewed internally by the departments involved and corrective actions will be applied. We hope to have the opportunity to welcome you back to Radisson Blu Hotel 1919 on your next trip to Reykjavik and provide you with the services you expect. Best regards, Tatiana

10/10 - Excelente

steven, Rockville centre

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location.
Hospedou-se por 3 diárias em ago. de 2023
Resposta de Tatiana em 15 de ago. de 2023
Dear Steven,Thank you very much for choosing Radisson Blu 1919 for your trip and leaving such positive feedback. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. We are extremely happy to see that you enjoyed your stay with us as well as got to enjoy our conveniently central location and property. It is always a top priority to exceed our guests' expectations and hope that we will have the opportunity to welcome you back at the Radisson Blu 1919 Hotel for your next trip to Reykjavik. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future. Best regards, Tatiana

8/10 - Boa

Peter

Hospedou-se por 1 diária em jul. de 2023
Resposta de Tatiana em 20 de ago. de 2023
Dear Peter,Thank you for the time you took to give us feedback about your stay. I am happy to know your stay at Radisson Blu 1919 left you with a positive impression! We are pleased to hear that we have managed to meet your expectations and you are satisfied with your stay. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future.Best regards,Tatiana

4/10 - Insatisfatória

Suzanna, short hills

Viagem com a família
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
The property itself is fine and has a good cafe and restaurant connected. Location is excellent. The issue is they provide very few amenities and you have to constantly ask for more shampoo or toilet paper or clean cups bc they don’t provide new ones on a daily basis. They need better housekeeping and also seem too busy so don’t often answer the phone for requests.
Hospedou-se por 5 diárias em jun. de 2023
Resposta de Camille em 13 de jul. de 2023
Dear Suzanna, Thank you for taking the time to share your feedback from your visit to the Radisson Blu 1919 Hotel, Reykjavik. We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent location. Please accept my sincere apologies for the shortfalls you encountered, and those points will be highly taken under consideration. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu 1919 Hotel, Reykjavik , I look forward to welcoming you back. Best Regards

10/10 - Excelente

Saleh

Hospedou-se por 4 diárias em mai. de 2023
Resposta de Tatiana em 28 de mai. de 2023
Dear Saleh,Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. We thrive on always getting better in serving our guests, and we can only do so on our guests feedback. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. We are pleased to hear that we have managed to meet your expectations and you are satisfied with your stay. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future. Best regards,Tatiana

8/10 - Boa

Douglas

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff were excellent. Room was simple but nice. Very noisy - the walls seemed to provide no insulation from street noise.
Hospedou-se por 1 diária em mai. de 2023
Resposta de Tatiana em 28 de mai. de 2023
Dear Douglas,Thank you very much for choosing Radisson Blu 1919 for your trip and taking the time to give your honest review.Please accept our special thanks for such the positive assessment about our staff. We are pleased to hear that we have managed to meet your expectations and you are satisfied with your stay. I want to apologize for the inconvenience you experienced during your stay because of noise from the downtown.It is always a top priority to exceed our guests expectations and hope that we will have the opportunity to welcome you back at the Radisson Blu 1919 Hotel for your next trip to Reykjavik.Best regards,Tatiana

10/10 - Excelente

Esta

Hospedou-se por 1 diária em mai. de 2023
Resposta de Tatiana em 12 de mai. de 2023
Dear Esta,Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. We thrive on always getting better in serving our guests, and we can only do so on our guests feedback. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. We are pleased to hear that we have managed to meet your expectations and you are satisfied with your stay. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future.Best regards,Tatiana

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Langhelg i Reykjavik
Hospedou-se por 1 diária em abr. de 2023
Resposta de Tatiana em 12 de mai. de 2023
Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. We thrive on always getting better in serving our guests, and we can only do so on our guests feedback. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. We are pleased to hear that we have managed to meet your expectations and you are satisfied with your stay. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future.Best regards,Tatiana

10/10 - Excelente

Mario

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Outstanding in all fronts
Hospedou-se por 2 diárias em abr. de 2023
Resposta de Camille em 18 de abr. de 2023
Dear Mario, Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. We are extremely happy to see that you enjoyed your stay with us. :) We thrive on always getting better in serving our guests, and we can only do so on our guests feedback. Nonetheless, we are also glad to hear that you've been able to enjoy other aspects such as our property and magnificent central location. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future. Best regards, Camille

10/10 - Excelente

Mario

Hospedou-se por 2 diárias em abr. de 2023
Resposta de Tatiana em 12 de mai. de 2023
Dear Mario,Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. We thrive on always getting better in serving our guests, and we can only do so on our guests feedback. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. We are pleased to hear that we have managed to meet your expectations and you are satisfied with your stay. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future.Best regards,Tatiana

10/10 - Excelente

Jennifer

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great locations for sight seeing, dining & shopping.
Hospedou-se por 1 diária em mar. de 2023
Resposta de Camille em 22 de mar. de 2023
Dear Jennifer, Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. We are extremely happy to see that you enjoyed your stay with us as well as got to enjoy our property and magnificent central location. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future. Best regards, Camille

8/10 - Boa

Claudia

Hospedou-se por 3 diárias em mar. de 2023
Resposta de Tatiana em 30 de abr. de 2023
Dear Claudia,Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. We thrive on always getting better in serving our guests, and we can only do so on our guests feedback. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. We are pleased to hear that we have managed to meet your expectations and you are satisfied with your stay. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future.Best regards,Tatiana

8/10 - Boa

Arielle

Hospedou-se por 1 diária em mar. de 2023
Resposta de Tatiana em 30 de abr. de 2023
Dear Arielle,Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. We thrive on always getting better in serving our guests, and we can only do so on our guests feedback. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. We are pleased to hear that we have managed to meet your expectations and you are satisfied with your stay. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future.Best regards,Tatiana

8/10 - Boa

Stener

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em mar. de 2023
Resposta de Tatiana em 4 de mar. de 2023
Dear Stener,Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews.It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. We are extremely happy to see that you enjoyed your stay with us. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future and provide you the service you expect.Best regards,Tatiana

10/10 - Excelente

Noah

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Helpful and joyful staff ready to help you and process check in efficiently
Hospedou-se por 3 diárias em fev. de 2023
Resposta de Tatiana em 4 de mar. de 2023
Dear Noah,Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. We are extremely happy to see that you enjoyed your stay with us. It is delightful to hear that our staff contributed to making your stay a pleasant one. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future.Best regards,Tatiana

10/10 - Excelente

Solange

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nous tenions à remercier l’hôtel car nous avions eu un souci lors de notre premier séjour et ils ont parfaitement rattrapé le deuxième sejour et nous avons apprécié leur attention lors de celui-ci. La chambre était parfaite et nous avons passé un agréable sejour. Encore merci.
Hospedou-se por 2 diárias em fev. de 2023
Resposta de Tatiana em 6 de mar. de 2023
Dear Solange,Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. We thrive on always getting better in serving our guests, and we can only do so on our guests feedback. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. We are pleased to hear that we have managed to meet your expectations and you are satisfied with your stay. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future.Best regards,Tatiana

8/10 - Boa

Debbie, Washington

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Room was conveniently equipped with an electrical tea kettle and small refrigerator. Hotel was clean and check-in staff very friendly. The hotel is in a great location - within walking distance from the harbor, restaurants, stores, and Bus Stop #3 and touristy sites.
Hospedou-se por 4 diárias em fev. de 2023
Resposta de Tatiana em 4 de mar. de 2023
Dear Debbie,Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. We are extremely happy to see that you enjoyed your stay with us as well as got to enjoy our property and magnificent central location. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future.Best regards,Tatiana

6/10 - Ok

Solange

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Nous avons choisi la chaîne radisson blu car nous avons déjà séjourné dans leur hôtel et n’avions jamais été déçu. Nous séjournons dans la chambre 320 qui est très bien (équipements etc…) mais a un gros problème de remontée d’odeur via la canalisation. Nous avons informé la réception qui nous informe ne rien pourvoir faire… (changer de chambre aurait été un début mais soit…) Nous sommes très déçus car cela cache notre séjour.
Hospedou-se por 1 diária em fev. de 2023
Resposta de Tatiana em 28 de fev. de 2023
Dear Solange,Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. We thrive on always getting better in serving our guests, and we can only do so on our guests feedback. We are terribly sorry to hear that you did not have a satisfactory experience while visiting our hotel and problem with odors.Unfortunately, we could not offer another room, but our housekeeping staff did their best to resolved the problem in a short time. I am very sorry that we did not manage to meet your expectations during your stay with us and I understand how frustrated you must feel. I want to apologize for the inconvenience you experienced and I hope that our complimentary upgrade to a Junior Suite and complimentary breakfast on the first morning on your current stay will make your stay comfortable and that we manage to provide you the service you expect. It is wonderful for us to have you here.

10/10 - Excelente

Kathryn Elizabeth

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 4 diárias em fev. de 2023
Resposta de Camille em 22 de mar. de 2023
Dear Kathryn Guest, Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future. Best regards, Camille

10/10 - Excelente

Lorraine

Viagem em grupo
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Great stay !!
Hospedou-se por 1 diária em fev. de 2023
Resposta de Tatiana em 28 de fev. de 2023
Dear Lorraine,Thank you for the time you took to give us feedback about your stay. I am happy to know your stay at Radisson Blu 1919 left you with a positive impression! It is extremely important for us that our guests feel comfortable and that we have managed to meet your expectations and you are satisfied with your stay. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future.Best regards,Tatiana

8/10 - Boa

Viajante verificado

Viagem de negócios
Pontos positivos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Pontos negativos: Limpeza
Badeværelset var ikke ordentligt rengjort.
Hospedou-se por 2 diárias em jan. de 2023
Resposta de Tatiana em 28 de fev. de 2023
Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. We thrive on always getting better in serving our guests, and we can only do so on our guests feedback. We are terribly sorry to hear that you did not have a satisfactory experience of cleanliness level while visiting our hotel and felt that it did not live up to your expectations.Please rest assured that the service issues that you have raised will be reviewed internally by the departments involved and corrective actions will be taken.It's always a top priority to exceed our guests’ expectations and hope that we will have the opportunity to welcome you back at the Radisson Blu 1919 Hotel for your next trip to Reykjavik and provide you the service you expect.

8/10 - Boa

Bjorn

Viagem de negócios
Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Misfornøyd med at frokost på hverdag starter først kl 07. Det er alt for sent.
Hospedou-se por 3 diárias em jan. de 2023
Resposta de Tatiana em 28 de fev. de 2023
Dear Bjorn,Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. We thrive on always getting better in serving our guests, and we can only do so on our guests feedback. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future and provide you with the services you expect.

10/10 - Excelente

Viajante verificado

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jan. de 2023
Resposta de Tatiana em 30 de jan. de 2023
Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. We thrive on always getting better in serving our guests, and we can only do so on our guests feedback. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. We are extremely happy to see that you enjoyed your stay with us as well as got to enjoy our conveniently central location and property. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future.Best regards,Tatiana