Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 152 de 210 avaliações" "
10 - Excelente
152
Nota 8 - Boa. 26 de 210 avaliações" "
8 - Boa
26
Nota 6 - Ok. 12 de 210 avaliações" "
6 - Ok
12
Nota 4 - Insatisfatória. 8 de 210 avaliações" "
4 - Insatisfatória
8
Nota 2 - Terrível. 12 de 210 avaliações" "
2 - Terrível
12
9,4/10
Limpeza
9,2/10
Serviço e funcionários
8,8/10
Comodidades
9,4/10
Condições e instalações da propriedade
9,0/10
Cuidado com o meio ambiente
Avaliações
8/10 - Boa
Douglas, Lake Havasu City
Viagem com a família
17 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Rooms are tiny! TV is poorly placed. No regular coffee, just decaf, in the room. Staff, who were very friendly, said they had been out for a week. Walls are thin. Railroad on one side, highway on the other so noise all night. The friendly staff makes up for a lot of shortcomings of the property so I would stay there again. Skip Dennys and go into town to Jerry’s Cafe. New Mexican food to die for!
Douglas
Hospedou-se por 1 diária em abr. de 2024
10/10 - Excelente
Valerie, TUBA CITY
Viagem com a família
14 de abr. de 2024
Pontos positivos: Condições e instalações da propriedade
The hotel is in a safe area next to a police station and other hotels. The room was clean. Enjoyed our stay.
Valerie
Hospedou-se por 1 diária em abr. de 2024
8/10 - Boa
Cari
Viagem com a família
26 de mar. de 2024
Pontos positivos: Limpeza e comodidades
Lost power which wasn’t their fault but there was no communication. Staff seemed short except for the woman working the desk in the morning.
Clean hotel with really nice rooms and comfortable beds. Pool was clean and warm.
Cari
Hospedou-se por 1 diária em mar. de 2024
10/10 - Excelente
Roland
16 de mar. de 2024
Pontos positivos: Condições e instalações da propriedade
Clean and frienly staff
Roland
Hospedou-se por 1 diária em mar. de 2024
10/10 - Excelente
Katherine, farmington
15 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Love it nice place
Katherine
Hospedou-se por 1 diária em mar. de 2024
10/10 - Excelente
Alexander
4 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Perfect
Alexander
Hospedou-se por 1 diária em out. de 2023
Resposta de Front Office Manager em 23 de fev. de 2024
Hi Alexander,Thank you for taking the time to review our hotel. We certainly value your feedback. I am delighted to hear you found our hotel accommodations perfect. We definitely hope we get another opportunity to serve you again in the future. Have a wonderful day and safe travels!
10/10 - Excelente
Laura
31 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Laura
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Front Office Manager em 2 de jan. de 2024
Hello Laura,Thank you so much for reviewing our hotel. We certainly value your time and feedback. I am delighted to see you enjoyed your stay with us with your 10 out of 10 rating! We definitely appreciate you for staying with us and we hope we get the great privilege of serving you again whenever you're back in Gallup. Have a fantastic day and safe travels!
8/10 - Boa
Darlene
Viagem com a família
31 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very nice for a freeway close property. Quiet. Nice little kitchen suite. Bed was a little lumpy or something.
Darlene
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Front Office Manager em 2 de jan. de 2024
Hello Darlene, Thank you for taking the time to review our hotel. I'm very glad you found our hotel convenient and quiet. I'm also happy you enjoyed the kitchenettes in our rooms. I do apologize for the bed quality. We definitely appreciate you for staying with us and we hope we get the opportunity to serve you again in the near future! Have a nice day and safe travels.
10/10 - Excelente
Gordon
27 de dez. de 2023
Gordon
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Front Office Manager em 2 de jan. de 2024
Hello Gordon, Thank you for taking the time to review our hotel! We certainly value your feedback. I am very glad to see you enjoyed your stay with us! We appreciate you for staying with us and we definitely hope we get the privilege of serving you again in the near future. Have a wonderful day and safe travels!
6/10 - Ok
Kevin
24 de dez. de 2023
Pontos positivos: Limpeza
Expensive for room noise
It was alright. I heard my heavy foot neighbors walking around above me most of the night and the person to the side of me.
I think there were 9 cars in the parking lot and I think they group everyone all in the same area.
Kevin
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Front Office Manager em 2 de jan. de 2024
Hello Kevin,Thank you for taking the time to review our hotel. I would like to apologize for the noise issue you experienced during your stay with us. We do our best not to group everyone in the same area. Although, our room types play a big factor in determining how we assign reservations. Additionally, as a pet friendly hotel, we do our best to ensure all pets are on our pet floor. Nevertheless, I do apologize for the noise keeping you up most of the night. We certainly hope we get another opportunity to serve you again in the future for a chance to provide you with a better experience. We appreciate you for staying with us. Have a nice day and safe travels.
4/10 - Insatisfatória
Viajante verificado
Viagem com a família
9 de dez. de 2023
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade e conforto do quarto
Miscommunication between Hotels.com & actual Hotel
I booked a one bedroom suite with Hotels.com but when arrived, I was told there were no more one bedroom suites to be had and townplace suites wasn’t sure why hotels.com let me book a one bedroom suite when none were available. Big miscommunication and definitely disappointing. Was told I couldn’t get a refund through towneplace suites that I would have to contact hotels.com so I am looking for a refund on the extra amount I paid for a one bedroom suite when that was not what I stayed in.
Viajante verificado
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Front Office Manager em 2 de jan. de 2024
Hello, I apologize for the miscommunication and not having the room requested available. We understand your disappointment. I hope the issue was resolved with Hotels.com. We will use your comments as a coaching session for our front desk staff to improve on how we communicate. We appreciate you for staying with us and we hope we get another opportunity to serve you again in the future. Thank you.
10/10 - Excelente
Michael, SAN JOSE
23 de nov. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
just stopped passing thru property was clean friendly and rate not to bad.
Michael
Hospedou-se por 1 diária em nov. de 2023
Resposta de Manager em 30 de nov. de 2023
Hello Michael,Thank you so much for taking the time to review our hotel. I am very happy to read your comments regarding our clean property and friendly staff! We appreciate you for staying with us and we definitely hope we get another opportunity to serve you again in the future. Have a wonderful day and safe travels!
10/10 - Excelente
JOE
10 de nov. de 2023
JOE
Hospedou-se por 1 diária em nov. de 2023
Resposta de Manager em 1 de dez. de 2023
Hello Joe,Thank you so much for reviewing our hotel. We certainly value your time and feedback. I am very delighted to see you had a 5 out of 5 stay with us! We definitely always strive to provide our guests with a pleasant and welcoming stay and I am glad we were able to achieve that goal during your stay. We appreciate you for staying with us and we hope we get another opportunity to serve you again in the future! Have a wonderful day and safe travels!
10/10 - Excelente
JUANITA
4 de nov. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
JUANITA
Hospedou-se por 1 diária em nov. de 2023
Resposta de Manager em 30 de nov. de 2023
Hello Juanita,Thank you so much for taking the time to review our hotel. We certainly value your feedback and we are very delighted to see you enjoyed your stay with us! We definitely hope we get another opportunity to serve you again in the future! Have a fantastic day and safe travels!
2/10 - Terrível
Viajante verificado
Viagem de negócios, Viagem com a família
21 de out. de 2023
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza
AVOID! Filthy - Hairs in toilet/tub/sink
Very disappointed as room was not cleaned. Dog food left in fridge, food in microwave and coffee pot covered in dust.
Room was not vacuumed.
Hairs in toilet and tub.
Staff was very friendly. Very nice lady at front desk.
Viajante verificado
Hospedou-se por 1 diária em out. de 2023
Resposta de Manager em 30 de nov. de 2023
Hello,I would like to start by apologizing for the level of cleanliness to your room. That is below our standard and we want you to know we have certainly addressed your concerns with our housekeeping staff. We will use this as a coaching opportunity to ensure this is an isolated issue. Nevertheless, I am happy to hear you found our staff friendly. We hope we get another opportunity to serve you again in the future for a chance to provide you with a better experience overall. We appreciate your feedback and safe travels.
10/10 - Excelente
Fatima
Viagem a dois, Viagem com animais de estimação
20 de out. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
room is spacious
Fatima
Hospedou-se por 1 diária em out. de 2023
Resposta de Manager em 30 de nov. de 2023
Hello Fatima,Thank you so much for taking the time to review our hotel! We are very happy you found the room spacious. We definitely hope we get another opportunity to serve you again in the future for a chance to provide you with another 5 out of 5 stay with us! Have a wonderful day and safe travels!
8/10 - Boa
kwang
Viagem a dois
13 de out. de 2023
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
The facility is a kind of new building. The room with small kitchen is convenient for me. Only I do not understand why they charged additional charge after check-out. I found this charge when I checked my credit card statement. When I asked the front desk clerk (lady) during the check-out process, she said "no charge"; I am holding the invoice showing no charge. I hope they correct it ASAP.
kwang
Hospedou-se por 1 diária em out. de 2023
Resposta de Manager em 30 de nov. de 2023
Hello kwang,Thank you so much for taking the time to review our hotel. I am happy to hear the room was convenient for you! I do apologize for the miscommunication about our incidental authorization. At check in, we authorize your card for incidentals which is only an authorization and not a charge. That authorization will show as pending for around 5 to 7 business days after check out, then it will be released back to you. That process depends on your bank. By now, you should see the pending authorization released back to your account. We will work with our front desk and use this as a teaching opportunity to ensure incidental authorizations are explained at check in. We definitely appreciate you for staying with us and we hope we get another opportunity to serve you again in the future. Have a great day and safe travels!
8/10 - Boa
Kim
8 de out. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
The staff at check was excellent. He found a room on the bottom floor which was what we wanted. The room was wonderful except the garbage disposal didn't work and there was no coffee pot. Not big deals. Just an FYI. We loved the room.
Kim
Hospedou-se por 1 diária em out. de 2023
Resposta de Manager em 30 de nov. de 2023
Hello Kim,Thank you for taking the time to review our hotel. We certainly appreciate you for staying with us. I'm very glad to hear you enjoyed your stay with us! I do apologize for the garbage disposal not working and the missing coffee pot. Nonetheless, I am glad our front desk staff was able to accommodate you on the bottom floor. We certainly hope we get another opportunity to serve you again in the future! Have a wonderful day and safe travels!
10/10 - Excelente
Mary
22 de set. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Marriott is becoming my favorite chain of hotels.
Great hotel. I can trust a Marriott property to have whatever I need to feel safe and comfortable on my journey.
Mary
Hospedou-se por 1 diária em set. de 2023
10/10 - Excelente
Jacqueline
Viagem com a família
16 de set. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Jacqueline
Hospedou-se por 1 diária em set. de 2023
10/10 - Excelente
Chaz
2 de set. de 2023
Pontos positivos: Comodidades
Nice
Chaz
Hospedou-se por 1 diária em set. de 2023
Resposta de Front Office Manager em 4 de set. de 2023
Hi Chad,Thank you for taking the time to review our hotel. We certainly value your feedback. I'm glad to hear your stay was nice with us! We definitely hope we get another opportunity to serve you again! Have a great day!
10/10 - Excelente
Viajante verificado
Viagem com a família
7 de ago. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
We will stay again
This hotel was exactly what we needed with a full refrigerator, small stove, dishwasher and all dishes and pots and pans needed to cook a meal. Everything was clean and breakfast was decent.
Viajante verificado
Hospedou-se por 1 diária em ago. de 2023
Resposta de Front Office Manager em 30 de ago. de 2023
Hello!Thank you so much for taking the time to review our hotel. I am very happy to read your comments regarding our clean and convenient rooms! Our kitchenettes certainly come in handy! We're also glad you were able to stop by our breakfast. We appreciate you for staying with us and we hope you think of us the next time you're in Gallup! Have a wonderful day and safe travels!
10/10 - Excelente
Mitch
4 de ago. de 2023
There is a kitchen with full fridge, stovetop and dining ware. Every hotel should have this!
Mitch
Hospedou-se por 1 diária em ago. de 2023
Resposta de Front Office Manager em 30 de ago. de 2023
Hi Mitch,Thank you so much for taking the time to review our hotel. I am very happy you found our kitchenettes very helpful. I agree that all hotels should have them! We definitely appreciate you for staying with us and we hope we get another opportunity to serve you again in the future. Have a wonderful day and safe travels!
10/10 - Excelente
Theresa
Viagem com a família
31 de jul. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This was a wonderful place to stay.
Theresa
Hospedou-se por 1 diária em jul. de 2023
Resposta de Front Office Manager em 2 de ago. de 2023
Hi Theresa,Thank you so much for taking the time to review our hotel. We certainly value your feedback. I am delighted to hear you had a wonderful stay with us! We definitely hope we get the chance to serve you again in the near future. Have a great day and safe travels!
8/10 - Boa
Koichi D Chino
28 de jul. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
1 night stay
Passing through for the night
Koichi D Chino
Hospedou-se por 1 diária em jul. de 2023
Resposta de Front Office Manager em 2 de ago. de 2023
Hi Koichi D Chino,Thank you for taking the time to review our hotel. We certainly value your feedback and we appreciate you for staying with us. We definitely hope we get another opportunity to serve you again for a chance to provide you with a 10 out of 10 stay experience. Have a wonderful day and safe travels.
10/10 - Excelente
Emelia
Viagem com animais de estimação, Viagem com família e crianças pequenas
5 de jul. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
It's always worth paying a little more to treat yourself and be very comfortable.
Emelia
Hospedou-se por 1 diária em jul. de 2023
Resposta de Front Office Manager em 5 de jul. de 2023
Hi Emelia,Thank you so much for taking the time to review our hotel. We certainly value your feedback. I am glad you enjoyed your stay with us and felt comfortable! We appreciate you for staying with us and we hope we get the opportunity to serve you again in the future!
6/10 - Ok
Brian
2 de jul. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Brian
Hospedou-se por 1 diária em jul. de 2023
Resposta de Front Office Manager em 5 de jul. de 2023
Hi Brian,Thank you for taking the time to review our hotel. We definitely value your feedback. I apologize for any inconveniences you experienced during your stay with us. We hope you would give us another opportunity in the future for a chance to provide you with a better experience overall. Again, thank you for staying with us and have a good day. Safe travels.
10/10 - Excelente
Viajante verificado
2 de jun. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Viajante verificado
Hospedou-se por 1 diária em mai. de 2023
Resposta de Front Office Manager em 7 de jun. de 2023
Hello,Thank you so much for taking the time to review our hotel. We certainly value your feedback and we hope we get the opportunity to serve you again in the future. Have a wonderful day and safe travels!
4/10 - Insatisfatória
Yvonne
Viagem com a família
1 de jun. de 2023
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
At the end of our stay, I told the staff person that we were unable to take showers because there was no cold water only steaming hot she said she was going to let the manager know
manager never returned a call
Yvonne
Hospedou-se por 1 diária em mai. de 2023
Resposta de Front Office Manager em 7 de jun. de 2023
Hello Yvonne, I would like to start by apologize for the inconveniences you experience during your stay with us. We have shared your comments with our maintenance staff to ensure this is an isolated issue. We value your feedback as it allows us to constantly make changes to our property for improvement. We appreciate you for staying with and we hope we get a second chance in hopes to provide you with a better experience overall. Have a good day and safe travels.
10/10 - Excelente
Kim
2 de mai. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
TownePlace Suites
This was a one-night stay on a long trip. The only complaint about the hotel was that the bathtub did not have a stopper. The room was very nice, comfortable and clean. I will stay here again.
Kim
Hospedou-se por 1 diária em abr. de 2023
Resposta de Front Office Manager em 8 de mai. de 2023
Hi Kim,I'd like to thank you for taking the time reviewing our hotel. We certainly value your feedback and we are happy to hear you found our rooms comfortable and clean! I am also delighted to hear you plan on using us again for your next trip out here! We definitely look forward to serving you again! Have a wonderful day and safe travels!
2/10 - Terrível
Carlos
Viagem com a família
20 de mar. de 2023
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I make my reservation vía expidia and I book a room 2queens and a sofa, when I check in they told me no room available just 2queens and was not ready yet they told me come back 40min later when I show up I get a extra room and they charge me twice for the extra room and was smelling like pizza inside, I talk to the manager and she said they don’t charge me twice but my statement of my bank show the charge.
Hotel dirty and pool not available and is more then a 3 weeks pool close and staff not helpful
Carlos
Hospedou-se por 1 diária em mar. de 2023
Resposta de Front Office Manager em 14 de abr. de 2023
Hi Carlos,Thank you for your feedback. We value all feedback. I apologize the reservation you booked was not matched in our system and that it was not ready by the time you checked in. I also apologize for the inconvenience of our pool being closed. We are certainly working hard to get it reopened, however, we have received some challenges with shipping of pool parts. Overall, I sincerely apologize for your entire stay experience. We appreciate you for staying with us and we hope we get the opportunity to serve you again in the future! Safe travels!
8/10 - Boa
Santana
18 de mar. de 2023
Pontos negativos: Limpeza
Santana
Hospedou-se por 1 diária em mar. de 2023
Resposta de Front Office Manager em 14 de abr. de 2023
Hello Santana,Thank you for taking the time to review our hotel. We certainly value your feedback and use feedback like yours to continuously make changes to our hotel for improvement. We definitely hope we get the opportunity to serve you again in the future! Have a wonderful day!
6/10 - Ok
Lori
3 de fev. de 2023
Lori
Hospedou-se por 1 diária em fev. de 2023
8/10 - Boa
Amy
25 de jan. de 2023
Amy
Hospedou-se por 1 diária em jan. de 2023
10/10 - Excelente
Carlos
31 de dez. de 2022
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great
Carlos
10/10 - Excelente
Lynda
30 de dez. de 2022
Lynda
Hospedou-se por 1 diária em dez.. de 2022
10/10 - Excelente
gary
3 de out. de 2022
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
gary
Hospedou-se por 1 diária em set. de 2022
8/10 - Boa
Priscilla
11 de set. de 2022
Pontos positivos: Limpeza e conforto do quarto
Pontos negativos: Serviço e funcionários
Priscilla
Hospedou-se por 2 diárias em set. de 2022
Resposta de Manager em 13 de set. de 2022
Hi Priscilla,Thank you for taking the time to review our hotel. We appreciate you for staying with us and we hope we get the chance to serve you again in the future! Have a wonderful day!
10/10 - Excelente
Leslie, Spicewood
Viagem com família e crianças pequenas
13 de ago. de 2022
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Had a clean, safe stay here with my family of 5. Hot tub not functional, didn’t get a chance to check out the pool but otherwise really enjoyed everything. The breakfast was okay but my kids liked making waffles so it was a win overall. Would stay here again if passing through.
Leslie
Hospedou-se por 1 diária em ago. de 2022
Resposta de Manager em 13 de set. de 2022
Hi Leslie,Thank you for taking the time to review our hotel. We are very delighted to hear you enjoyed your stay with us. We're glad you felt safe with your family and that you all enjoyed making waffles! We definitely look forward to your next stay with us!
2/10 - Terrível
THIVANKA I
Viagem com a família
8 de ago. de 2022
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nasty hotel with a rude receptionist
It was the worst stay. The receptionist was extremely rude. We paid extra for the Mountain View two bed studio but at check in we were rudely told that our room was not available and to take a one king bed room with no view. We were told take it or leave. We have already paid in full $217/- but was told we paid only 146/- and to pay extra for the one bedroom when we showed her the receipt she refused to look at it and said it has nothing ti do with it. We had no choice but pay the another $10/- on top of $217 and get a cramped dirty room . We traveled from MD to Dullup NM was very tired and 4 adults were given a one bed room with a small sofa. The pillows and the bed had hair on it and when complained she gave us a bedsheet and told us to change sheets it’ll we want and informed they have no pillows or pillow cases to give. House keeping was not available the manger was not available the only one was the pregnant receptionist who was very rude nasty and had a huge attitude problem. Filthy hotel stay away from it.
THIVANKA I
Hospedou-se por 1 diária em ago. de 2022
Resposta de Manager em 13 de set. de 2022
Hi THIVANKA,We appreciate you taking the time to provide your feedback. We value all feedback because it lets us know what areas we can improve. I do apologize for the experience you had during your stay from the dirty room to the rude receptionist. I have passed your comments on to our front desk and housekeeping staff to ensure this is an isolated issue. We hope we get the opportunity to serve you again, for a chance to provide you with a better experience. Again, thank you for choosing the Towneplace Suites in Gallup, NM.
10/10 - Excelente
Vernon
Viagem com a família
31 de jul. de 2022
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great hotel!!
Vernon
Hospedou-se por 1 diária em jul. de 2022
Resposta de Manager em 4 de ago. de 2022
Hi Vernon,
Thank you for taking the time to review our hotel. We certainly value your feedback. We hope to see you again the next time you're in the area. Have a wonderful day!
2/10 - Terrível
Tony
17 de jul. de 2022
Tony
Hospedou-se por 2 diárias em jul. de 2022
Resposta de Manager em 4 de ago. de 2022
Hi Tony,
Thank you for taking the time to review our property. We appreciate you feedback. We are sorry to see you did not have the best experience with us. We hope we get the opportunity to serve you again in the future, for a chance to provide you with a better experience.
10/10 - Excelente
Brittney
Viagem com a família
14 de jun. de 2022
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Brittney
Hospedou-se por 1 diária em jun. de 2022
Resposta de Manager em 22 de jun. de 2022
Hi Brittney,
Thank you for taking the time to review our hotel. We are delighted to see that you had a 10 out of 10 stay with us! We certainly hope we get the chance to see you again when you're back in the area! Have a wonderful day!
10/10 - Excelente
Kim
6 de jun. de 2022
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Kim
Hospedou-se por 1 diária em jun. de 2022
Resposta de Manager em 9 de jun. de 2022
Hi Kim,
Thank you for sharing your feedback! We're glad you had a 10 out of 10 stay with us! We hope to see you again for a future stay! Have a wonderful day!
10/10 - Excelente
David, Wildomar
Viagem com a família
13 de mai. de 2022
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This hotel is amazing! Very clean and beautiful! The staff was very friendly! This was our 2nd stay and we will stay here again!
David
Hospedou-se por 1 diária em mai. de 2022
Resposta de Manager em 9 de jun. de 2022
Hi David,
Thank you for taking the time to review our hotel. We certainly appreciate you for staying with us and we value your feedback. We are very glad you found our hotel clean and beautiful!! We also excited to hear that you will be staying with us again for a future stay. We definitely can't wait to serve you again. Have a nice day!
10/10 - Excelente
Kim
4 de mai. de 2022
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Our room was great. No complaints whatsoever. The staff was great. The breakfast was great! The room was great!
Kim
Hospedou-se por 1 diária em mai. de 2022
Resposta de Manager em 9 de jun. de 2022
Hi Kim,
Thank you for taking the time to review our hotel. We value your feedback and we are delighted to know your stay was great! We definitely hope we get the chance to serve you again in the future! Have a fantastic day!
10/10 - Excelente
Michelle
1 de abr. de 2022
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Michelle
Hospedou-se por 1 diária em mar. de 2022
Resposta de ASher em 11 de abr. de 2022
Dear Guest,
On behalf of the entire hotel team, I want to thank you for sharing about your recent experience.
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
We hope to welcome you again soon.
10/10 - Excelente
Timothy, Frisco
Viagem com a família
26 de mar. de 2022
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice kitchen area in room
Timothy
Hospedou-se por 1 diária em mar. de 2022
Resposta de asher em 11 de abr. de 2022
Dear Guest
On behalf of the entire hotel team, I want to thank you for sharing about your recent experience.
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
We hope to welcome you again soon.
2/10 - Terrível
rochelle
25 de mar. de 2022
rochelle
Hospedou-se por 1 diária em mar. de 2022
10/10 - Excelente
Julie
24 de mar. de 2022
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Julie
Hospedou-se por 1 diária em mar. de 2022
Resposta de asher em 11 de abr. de 2022
Dear Guest,
On behalf of the entire hotel team, I want to thank you for sharing about your recent experience.
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
We hope to welcome you again soon.