Casas de Férias em Ranikhet, UK

"Property was okay as construction work going on but the service was pathetic. The phone in the room and the Tv was out of service, after complaining one of the hotel staff gave his mobile number to co ordinate any request. We called to order food for dinner as my partner had to take medicines after meal, the hotel staff was drunk af and forgot about our order when we called them after about an hour to enquire about food, the staff was not in a condition to talk as he was so drunk and by that...

"The host denied me having any reservations on his property. I had a confirmed reservation and he had received the payment as well but he lied that he didn’t get any booking information or payments. I even filed a police complaint against him. Vrbo was not helpful either, they kept on sending me my booking details instead of taking any action. I had to leave 1 star review because Vrbo won’t let me leave 0 stars. He is a fraud, don’t book his property. Don’t waste your money. Try other places...