Thank you for sharing your feedback about your recent stay at SpringHill Suites in downtown Durham, NC. We are delighted to hear that you found our hotel to be conveniently located within walking distance to DPAC and that you were impressed with the cleanliness of our accommodations.Providing a clean and comfortable environment for our guests is a top priority, and we are thrilled that we could meet your expectations in this regard. Your generous rating of 4 stars is greatly appreciated and serves as encouragement for our team to continue delivering excellent service.We are grateful for the opportunity to have hosted you during your visit to Durham, and we hope that you had a memorable experience exploring the area. Should your travels bring you back to our vibrant city, we would love to welcome you back for another enjoyable stay.Thank you for choosing SpringHill Suites, and we look forward to serving you again in the future.

Thank you for taking the time to leave such a glowing review of your recent stay at SpringHill Suites Durham City View! We are thrilled to hear that you had a fantastic experience with us.Providing a clean, quiet environment and friendly service are top priorities for us, and we are delighted that we could meet your expectations in these areas. Your generous rating of 5 stars means a great deal to us and serves as a testament to the hard work and dedication of our team.It was a pleasure to have you as our guest, and we hope to have the opportunity to welcome you back for another wonderful stay in the future. If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Thank you for choosing SpringHill Suites Durham City View, and we look forward to serving you again soon.

Thank you for choosing to stay with us and for sharing your feedback. We're glad to hear that you found our location convenient and that our hotel matched the pictures you saw online.We're also delighted that you experienced friendly service from our staff. Providing exceptional service is a top priority for us, and we're thrilled that our team made your stay enjoyable.We appreciate your kind words and hope to have the pleasure of welcoming you back for another great stay in the future.

Thank you for choosing SpringHill Suites Durham City View for your recent stay, and for taking the time to share your experience with us. We're absolutely delighted to receive your five-star rating and to hear that you had such a positive experience during your stay.We're thrilled that you found our staff lovely, enjoyed our great breakfast, and appreciated the cleanliness of our hotel. Providing exceptional service and accommodations is what we strive for, and we're delighted that we succeeded in making your stay memorable.Your kind words are greatly appreciated, and we will be sure to share your feedback with our team. We look forward to welcoming you back for another five-star experience in the future.

Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you enjoyed your spacious room with two kings and that it was comfortable for you.It's also wonderful to know that you found our breakfast to be decent and that everything seemed clean and new during your stay.Ensuring a comfortable and enjoyable experience for our guests is our top priority, and we're delighted that we succeeded in providing that for you.Your satisfaction means a lot to us, and we truly appreciate your kind words.We look forward to welcoming you back for another great stay in the future.

Good Morning Mr. Clinton,I spoke with both of my guest service agents that you interacted with during your stay and my leadership and maintenance team including myself followed up with all of your complaints. Room 415 the refrigerator was indeed working because my maintenance technician, the front office manager and myself check it as well. In regards to your daughter receiving rashes my guest services agents informed me you said that it was bed bugs so I asked her did the guest see any bed bugs or was it just speculation and it was stated that you didn't see anything so as a result of the information given to me and with no one being sure I called terminix with whom the property has a contract with and they did a thorough inspection and turned the room upside down and said that we indeed have no sign of bed bugs in that particular room or this property. I am not sure what caused this issue with your daughter but it was not that. As far as you being able to directly contact me my associates did the correct thing by giving you my card because I was not available at the property at the time. My direct cell phone number is not on my business card it is the number to the property and when you call they guest service agent transfers you over to myself or the front office manager.

Thank you for taking the time to leave us such a glowing review! We are delighted to hear that you had an excellent experience during your stay at SpringHill Suites hotel in downtown Durham, NC.We are pleased to know that our convenient location near NCCU contributed to the enjoyment of your stay. Providing easy access to nearby attractions and amenities is one of our top priorities, and we're glad to hear that it met your expectations.Your 5-star rating means a lot to us, and it serves as a great motivation for our team to continue delivering exceptional service to all our guests. We truly appreciate your kind words and your recommendation.Thank you for choosing to stay with us, and we look forward to welcoming you back for another outstanding stay in the future.

Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your recent stay at our hotel.We understand that parking fees and construction in the area can detract from the overall guest experience. Please know that we strive to provide transparent information regarding any additional charges, including parking fees, and we regret if this caused any frustration.Additionally, we apologize for any inconvenience caused by the city construction in the surrounding area. While this is beyond our control, we understand that it can impact our guests' stay, and we empathize with your situation.Your feedback is invaluable to us as we continually strive to improve our services and facilities. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

Thank you for choosing to stay at our SpringHill Suites by Marriott and for taking the time to share your feedback. We are delighted to hear that you enjoyed your experience overall.It's fantastic to know that you found our property to be a great place to stay and appreciated our complimentary hot breakfast offerings. We strive to provide a variety of options to cater to all of our guests' tastes and preferences.We appreciate your feedback regarding the water pressure in the sink. Please accept our apologies for any inconvenience this may have caused during your stay. We will address this issue promptly to ensure that all of our facilities meet the highest standards of quality and comfort.Thank you again for your valuable feedback, and we hope to have the pleasure of welcoming you back to our hotel in the future.

Thank you for taking the time to share your experience at the SpringHill Suites Durham City View. We are thrilled to hear that you found our hotel to be excellent and that you enjoyed our phenomenal proximity to downtown's best attractions and eateries.Providing convenient access to local attractions and dining options is something we strive for, and we're delighted that our location enhanced your stay with us.Your positive feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back on your next visit to Durham.

Thank you for taking the time to share your experience at our SpringHill Suites in Durham, NC! We're absolutely delighted to hear that you found our hotel to be new and our accommodations well-appointed. Your glowing review and 5-star rating mean a lot to us!Providing modern and comfortable accommodations for our guests is a top priority for us, and we're thrilled that we were able to meet your expectations. It's wonderful to hear that you had an enjoyable stay with us.We truly appreciate your recommendation and thank you for choosing to stay with us. It was a pleasure hosting you, and we look forward to welcoming you back for another fantastic stay in the future.

Thank you for taking the time to share your feedback with us following your recent stay. We appreciate your comments and apologize for any inconvenience you experienced regarding the cleanliness of your room.We would like to clarify that our hotel operates with a policy of providing daily housekeeping service upon special request. This policy is in place to respect the privacy and preferences of our guests. We understand that this may differ from the expectations of some guests who are accustomed to daily housekeeping service as a standard practice.However, we regret any miscommunication or oversight that may have occurred regarding your housekeeping preferences during your stay. Your experience is important to us, and we will use your feedback to ensure that our policies and procedures are clearly communicated to our guests in the future.Please know that we are committed to providing a comfortable and enjoyable stay for all our guests, and we apologize if we fell short of your expectations in this regard.We appreciate your understanding and hope to have the opportunity to welcome you back for a more satisfactory experience in the future.

Thank you for sharing your feedback regarding your recent stay at our hotel. We sincerely apologize for the inconvenience caused by the road construction in the vicinity of our property. We understand how frustrating it can be to navigate through road closures and detours, especially when trying to access our hotel.While we strive to provide excellent accommodations, we regret that your experience was marred by the road construction activities in the area. Please know that we do not have control over city-directed construction projects, but we sympathize with the inconvenience it caused you during your visit.We're glad to hear that you found the accommodations to be great despite the challenges with road access. Your understanding and patience are greatly appreciated.Thank you for your confidence in leaving us a 5-star rating based on the quality of our accommodations. We value your feedback and hope to have the opportunity to welcome you back for a more seamless and enjoyable stay in the future.

Thank you for sharing your feedback about your recent stay with us. We're delighted to hear that you enjoyed the convenience of walking to downtown from our hotel property and that you felt secure during daylight hours. We understand your concerns about the sidewalk across from the property and the construction nearby, and we appreciate your understanding.We're glad to know that you found our hotel to be very quiet and that you enjoyed our breakfast offerings. Ensuring a well-tended breakfast with plenty of food served in a clean manner is important to us, and we're pleased to hear that we met your expectations in this regard.Additionally, we're happy that our desk staff greeted you warmly and that you felt appreciated as a returning guest. Providing excellent service and making our guests feel recognized is a priority for us, and we're glad that we succeeded in this aspect of your stay.Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay in the future.

Thank you for taking the time to acknowledge your experience during your stay here at our property. We hope to see you again in the future.

Thank you so much for taking the time to acknowledge your experience during your stay with us and we hope to see you again in the future.

Thank you for taking the time to acknowledge your experience during your stay here at our property. We hope to see you again in the future.

Thank you for taking the time to acknowledge your experience during your stay here at our property. We hope to see you again in the future.

Thank you for taking the time to acknowledge your experience during your stay here at our property. We hope to see you again in the future.

Thank you for sharing your recent experience with us. We appreciate your feedback and are pleased to hear that you found our hotel clean and the staff friendly.We apologize for any confusion regarding our description and fees. We understand the importance of transparency, and we regret any surprise this may have caused. We will review our communication practices to ensure that important information is more prominently displayed.On a positive note, we invite you to explore the vibrant downtown area from our 5th-floor balcony during your next visit. Many of our guests find it to be a favorite spot to enjoy the cityscape.We value your feedback, and we look forward to the opportunity to host you again and provide an even better experience.

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience at the SpringHill Suites Durham City View and that the front desk staff, especially Adrian, stood out for their exceptional service. Kindness, helpfulness, and knowledge are qualities we value in our team members.We'll be sure to pass along your appreciation to Adrian and the rest of our staff.We look forward to welcoming you back for another outstanding stay. Thank you for choosing SpringHill Suites Durham City View!

Thank you for taking the time to acknowledge your experience during your stay here at our property. We hope to see you again in the future.

Thank you for taking the time to acknowledge your experience during your stay here at our property. We hope to see you again in the future.

Hello, thank you for acknowledging your experience during your stay here at our property. Whatever we can do to make your experience better in the future we will push to do so. We hope to see you again in the future.

Hello, thank you for acknowledging your experience during your stay here at our property. Whatever we can do to make your experience better in the future we will push to do so. We hope to see you again in the future.

Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that you had a pleasant stay and appreciate your kind words about our staff's friendliness and hospitality, even on Christmas Eve.It's fantastic to know that you enjoyed our complimentary breakfast and found the rooms to be beautiful and clean. We aim to provide a comfortable and welcoming environment for all our guests, and we're thrilled to hear that we succeeded during your stay.We look forward to the opportunity to welcome you back if your travels bring you to the area again.Thank you for choosing our hotel, and we wish you safe and happy travels in the future!

Thank you for taking the time to share your positive feedback about your stay at SpringHill Suites in Durham, NC. We are delighted to hear that you had a 5-star experience, and we appreciate your kind words.Your endorsement is truly valued, and we look forward to the opportunity to welcome you back on your next travel. If there are specific aspects of your stay that stood out or if there are ways we can further enhance your experience in the future, please feel free to let us know how we may be of assistance.Thank you for choosing to stay with us, and we can't wait to host you again.

Thank you for taking the time to share your positive feedback about your stay at SpringHill Suites Durham City View. We are pleased to hear that you found the hotel nice and clean, and that you enjoyed the breakfast.Your 4-star rating is appreciated, and we're glad to know that your experience was a positive one. If there are specific aspects of your stay that stood out or if there are ways we can enhance your experience in the future, please feel free to let us know what you require when you arrive to check in.Thank you for choosing to stay with us, and we look forward to the opportunity to welcome you back for another enjoyable stay.

Thank you for taking the time to acknowledge your experience during your stay here at our property. We hope to see you again in the future.

Thank you for taking the time to share your positive experience at SpringHill Suites Durham City View. We are thrilled to hear that you found our hotel exceptionally clean, from the parking lot to your room. Providing a clean and comfortable environment is a top priority for us, and we're delighted that we met your expectations.Your recommendation means a lot to us, and we appreciate your kind words. We value your feedback and look forward to the opportunity to welcome you back for another enjoyable stay.Thank you for choosing SpringHill Suites Durham City View. We're grateful for your positive review.

Thank you for taking the time to share your positive feedback about our hotel. We're delighted to hear that you found our facilities nice, clean, and modern. Providing a comfortable and inviting environment is important to us, and we're pleased that we met your expectations.We also appreciate your kind words about our friendly staff. Providing excellent customer service is a top priority, and we're glad our team made a positive impression on you.If there are any specific aspects of your stay that stood out or if you have any suggestions for further improvement, please feel free to share them with us when you're next here. We value your feedback and hope to have the opportunity to host you again for another enjoyable stay.Thank you for choosing our hotel. We're grateful for your positive review.

I want to express my sincere apologies for the concerning incident you experienced with an individual attempting to enter the building after hours. Your safety and well-being are our top priorities, and we deeply regret any distress this may have caused.Regarding the parking charge, I'm sorry for any confusion or frustration it has caused. We appreciate your feedback, and we will review our billing practices to ensure transparency and better communication about any additional charges in the future.We value your feedback and hope to have the opportunity to make amends and provide you with a more positive experience in the future.Thank you for bringing these matters to our attention, and we apologize for any inconvenience you experienced during your stay.

Thank you, Chantale, for the 5-star review! We appreciate it and look forward to continuing to serve you in the future.

Thank you for your feedback

Thank You for staying at our property and sharing your experience. We hope to see you again.

Thank you for your feedback

Thank you for your feedback, we hope to see you again.Susan FierrosGeneral Manager