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Avaliações de The Lofts Apartments

3.5 out of 5
The Lofts Apartments
61 Shotover Street, Queenstown

Avaliações

7,2

Boa

Nota 10 - Excelente. 147 de 655 avaliações" "
Nota 8 - Boa. 237 de 655 avaliações" "
Nota 6 - Ok. 162 de 655 avaliações" "
Nota 4 - Insatisfatória. 70 de 655 avaliações" "
Nota 2 - Terrível. 39 de 655 avaliações" "

7,0/10

Limpeza

7,0/10

Serviço e funcionários

7,8/10

Comodidades

6,6/10

Condições e instalações da propriedade

6,6/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

Rebecca

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Boa localização e confortavel
Gostei , apesar de ter tido dificuldades no checkin pois estava fechado apos as 21 hs .
Hospedou-se por 1 diária em jan. de 2019
Resposta de Samarth em 29 de jan. de 2019
Dear Guest, We are very glad to hear that our little touches enhanced your stay and you had a lovely time. It is wonderful to know that you would recommend this hotel. Thank you and please stay in touch with us via Facebook and Twitter so we can provide you with our best rates for your return! Warm Regards Samarth Arora Hotel Manager

8/10 - Boa

Dorival, Jundiaí

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Bem localizado,apartamento limpo e confortável.Porém com internet e estacionamento pagos;não são caros mas poderiam estar incluídos na diária.

10/10 - Excelente

Paige

Pontos positivos: Limpeza
Hospedou-se por 1 diária em abr. de 2024

8/10 - Boa

Palmina

Viagem com a família
Pontos positivos: Limpeza e comodidades
Central position. Easy access to all bars and restaurants
Hospedou-se por 3 diárias em mar. de 2024

4/10 - Insatisfatória

Bonnie

Pontos positivos: Comodidades
Pontos negativos: Limpeza e condições e instalações da propriedade
Parking was difficult, carpet was covered with stains, mold in grout in showers, fans in both bathrooms didnt work, there was pealing paint in 1 bathroom and bedroom, we moved the couch slightly for easier tv viewing and there was garbage that was dated 11 days before our arrival, the dryer didnt work until we figured out how to reset it, the beds looked good untill the 2 sheets that were folded over the duvet came unfolded to reveal a filthy looking duvet with blood or blood stains on it! Could be a very nice place if it was given some attention. Nice view!
Hospedou-se por 2 diárias em mar. de 2024

8/10 - Boa

Yan

Pontos positivos: Limpeza
Hospedou-se por 3 diárias em jan. de 2024

4/10 - Insatisfatória

Viajante verificado

Viagem com a família
Pontos negativos: Limpeza
Location was great, property was terrible. Dishes were dirty with the bread board still having crumbs on it, the apartment was full of dust, a random sock, clothes dryer that didn’t work and to top it off, our lounge room ceiling leaked when it rained. So much that half our floor was soaked.
Hospedou-se por 5 diárias em jan. de 2024

8/10 - Boa

Meredith

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Very comfortable start and so close to everything. Floors are very creaky though which wasn’t good at night as could hear the neighbours floor creaking loudly also.

8/10 - Boa

Viajante verificado

Viagem de negócios
Pontos positivos: Limpeza e conforto do quarto
Fantastic customer service
Room was large and comfortable but the bathroom was not as clean as it could have been. The reception staff were exceptional.
Hospedou-se por 1 diária em jan. de 2024

8/10 - Boa

Jennifer

Viagem com a família
Pontos positivos: Conforto do quarto
Great value for the price in Queenstown
Very friendly staff who let us check in early, lots of space for our family to relax in. Great value for the price!
Hospedou-se por 1 diária em jan. de 2024

2/10 - Terrível

Jodi

Viagem com a família
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Our external sliding door would not lock. We told reception. Their solution, whilst we are out to dinner, leave a screw driver on the counter for us to fix it. The property remained unsecure. Upkeep of the property is poor. There was no parking unless you paid for it, but even then it wasn’t guaranteed. The only thing this place has going for it is its location.
Hospedou-se por 1 diária em jan. de 2024

10/10 - Excelente

Paul

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Roomy apartment, surprisingly quiet given location close to busy streets of Queenstown. Things I didn’t like: the apartment was too hot , making it hard to sleep: no air conditioning, just heating. Parking was very limited, but given the location, once we’d returned our hire car, the location was fantastic. Two great Indian restaurants just across the road, and a short walk to the busy and beautiful foreshore of Queenstown.
Hospedou-se por 1 diária em dez.. de 2023

6/10 - Ok

Janet

Viagem com a família
Pontos positivos: Comodidades
Pontos negativos: Condições e instalações da propriedade
Suites are very spacious and we really appreciated being able to spread out across multiple rooms and be able to use the washing machine and kitchen that were in our apartment. The location is very convenient if you want to be right in Queenstown and the staff were extremely helpful and accommodating. On the downside, our apartment was well overdue for refurbishment.
Hospedou-se por 4 diárias em nov.. de 2023

4/10 - Insatisfatória

donald

Viagem a dois
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Property needs a complete overhaul. Location is good
Hospedou-se por 1 diária em nov. de 2023

10/10 - Excelente

Melanie

Viagem com a família
Pontos positivos: Limpeza e conforto do quarto
We stayed in a 2 bedroom and it was so homey. Water pressure wasn’t the best in the shower but beds were comfy. Single bed in the loft had its electric blanket left on from previous customers which made the loft very hot. Walking distance to everything.
Hospedou-se por 2 diárias em nov.. de 2023

10/10 - Excelente

Iritana Hinetukua

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Stay was great, staff were awesome. Came back in the evenings to fresh towels. Views from our balcony were amazing. Apartment had everything we needed (washer/dryer), Full appliance stocked kitchen, within a 3min walk to lake, bars, eateries.....basically town. Parking was in the back parking building but literally outside our back room door....easy.
Hospedou-se por 3 diárias em nov.. de 2023

10/10 - Excelente

sarah

Pontos positivos: Limpeza e conforto do quarto
Great location
The front desk staff was friendly and helpful. We did not know that parking was paid, as it said free parking upon booking. The room was clean and we were provided many towels. The beds were comfortable. The view from our room was great. The best part of this place was definitely the location, right in the city center and walking distance to restaurants, attractions and parks.
Hospedou-se por 4 diárias em nov.. de 2023

2/10 - Terrível

Rebecca

Hospedou-se por 1 diária em nov. de 2023

10/10 - Excelente

James

Viagem com a família
Pontos positivos: Limpeza e conforto do quarto
Attentive, clean and great location
Wonderful stay. Amazing location. Check in was friendly, efficient and welcoming. Room was larger and clean. There is a boil water notice for drinking but that is the whole area, not just this hotel. The building is made of wood and creeks a bit when the upstairs person walks around at night but certainly manageable. Would definitely stay again. Very attentive.
Hospedou-se por 2 diárias em nov.. de 2023

10/10 - Excelente

Dianne

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
within walking distance of everything. Clean, warm and comfortable Excellent staff
Hospedou-se por 5 diárias em nov.. de 2023

10/10 - Excelente

Sarah

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 1 diária em out. de 2023

10/10 - Excelente

Tania

Hospedou-se por 1 diária em out. de 2023

10/10 - Excelente

Alma Grace

Hospedou-se por 1 diária em out. de 2023

4/10 - Insatisfatória

Jeetendra

Viagem com família e crianças pequenas
Pontos negativos: Condições e instalações da propriedade
The property had some major plumbing issues. The shower/toilet did not work as normal and were below average. We had to manage the stay for 4nights with these conditions.
Hospedou-se por 4 diárias em out. de 2023

4/10 - Insatisfatória

Alan

Viagem em grupo
Pontos positivos: Limpeza
Pay $20/day parking inside property!
Ridiculous, the guest was forced to pay $20/day for a parking within the motel property. Traveller chose a motel to stay because we have free parking within the motel property, but the Lofts Apartments ask we pay $20/day for a parking within the Motel’s property, for which we have to pay $40 for 2 nights staying. There are only 8 parking spaces, if you are lucky enough to have a vacant on arrival and are happy to pay for $20/day, you have to do all your activities by walking, because once you get your car out, the chance to get a vacant space on return is closed to zero. The off-street parking is only for 30 minutes and all time full. Worst still, this additional charge is not advertised on their website, hotels.com should clearly state this charge to let the traveller consider it before making the booking.
Hospedou-se por 2 diárias em set. de 2023

8/10 - Boa

Nicole

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Lovely stay
Hospedou-se por 2 diárias em set. de 2023

8/10 - Boa

joseph

Pontos positivos: Limpeza e conforto do quarto
Hospedou-se por 3 diárias em set. de 2023

10/10 - Excelente

peter

Viagem de negócios, Viagem com a família
Pontos positivos: Limpeza e condições e instalações da propriedade
Great, affordable accommodation. We stayed in the 2-Bedroom unit and found it spacious and comfortable. Walking distance to the centre of town and a view of the lake from our room.
Hospedou-se por 1 diária em set. de 2023

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza e conforto do quarto
The staff is extremely helpful despite the reception is not open for 24-hours. Prior communication is recommended if you need to store luggage at the hotel in early morning. The view from the room is gorgeous and the overall stay is comfortable.
Hospedou-se por 1 diária em ago. de 2023
Resposta de The Lofts Team em 25 de ago. de 2023
Dear Valued Guest,It is great to hear that you had a wonderful stay with us! Thank you for taking the time to review our hotel! Please stay in touch with us and we look forward to welcoming you again in the near future!We hope you will come back and visit us soon! Warm regards,The Lofts Team

10/10 - Excelente

Daniel

Great value. Would definitely book again. Only complaint is the parking charge. Just integrate it or make it very clear on booking systems or don’t charge at all.
Hospedou-se por 1 diária em jul. de 2023
Resposta de The Lofts Team em 25 de ago. de 2023
Dear Valued Guest,It is great to hear that you had a wonderful stay with us! Thank you for taking the time to review our hotel! Please stay in touch with us and we look forward to welcoming you again in the near future!We hope you will come back and visit us soon! Warm regards,The Lofts Team

8/10 - Boa

Jennifer

Viagem com a família
Pontos positivos: Limpeza
Large 3bedroom apartment
3bedroom apartment was really big, beds could have been bit more comfortable but overall pretty good. 2 bathrooms was a bonus. Somewhat noisy for main bedroom in morning due to location close to road.
Hospedou-se por 1 diária em jul. de 2023
Resposta de The Lofts Team em 25 de ago. de 2023
Dear Valued Guest,It is great to hear that you had a wonderful stay with us! Thank you for taking the time to review our hotel! Please stay in touch with us and we look forward to welcoming you again in the near future!We hope you will come back and visit us soon! Warm regards,The Lofts Team

10/10 - Excelente

Syd

Hospedou-se por 1 diária em jul. de 2023
Resposta de The Lofts Team em 25 de ago. de 2023
Dear Valued Guest,It is great to hear that you had a wonderful stay with us! Thank you for taking the time to review our hotel! Please stay in touch with us and we look forward to welcoming you again in the near future!We hope you will come back and visit us soon! Warm regards,The Lofts Team

8/10 - Boa

Islam

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Hospedou-se por 2 diárias em jun. de 2023

4/10 - Insatisfatória

John

Viagem a dois
Pontos negativos: Comodidades e condições e instalações da propriedade
Close to town room not very clean rubbish in bin cups old and dirty dark no lights plenty of trip hazzards very noisy
Hospedou-se por 1 diária em jun. de 2023
Resposta de The Lofts Team em 20 de jun. de 2023
Dear Valued Guest, Thank you for taking the time to write this review. Please accept my sincere apologies that your experience was less that top notch. All feedback is used in assisting us to improve future guests’ experiences through your observations. I would love to have you come back and give us another chance to prove that this is not usual for our hotel. I hope to have the pleasure in welcoming you back and serving you better. Warm Regards, The Lofts Team

6/10 - Ok

Chi Fai Paul

Hospedou-se por 3 diárias em mai. de 2023
Resposta de The Lofts Team em 25 de mai. de 2023
Dear Guest,Thank you for taking the time to review our hotel! All feedback is used in assisting us to improve future guests’ experiences. Please stay in touch with us and we look forward to welcoming you again in the near future!We hope you will come back and visit us soon! Warm regards,The Lofts Team

8/10 - Boa

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza e conforto do quarto
駐車場
ホテルの駐車場は予約制との事で、裏にあるMan Street Parking を手配してくれました。専用のカードで出入りします。 駐車場の入り口は少し遠いように感じますが、人用の出入り口がホテルの2、3軒隣のビルに繋がっているので雨の日だった事もあり助かりました。
Hospedou-se por 1 diária em mai. de 2023
Resposta de Priya em 22 de mai. de 2023
Dear Valued Guest, It is great to hear that you had a wonderful stay with us! Thank you for taking the time to review our hotel! Please stay in touch with us and we look forward to welcoming you again in the near future! We hope you will come back and visit us soon! Warm regards, The Lofts Team

8/10 - Boa

Kwok

Pontos positivos: Limpeza e condições e instalações da propriedade
kitchenware are not enough... carpet looks like a bit dirty.
Hospedou-se por 1 diária em mai. de 2023
Resposta de The Lofts Team em 16 de mai. de 2023
Dear Valued Guest,Thank you so much for your feedback. All feedback is used in assisting us to improve future guests’ experiences through your observations. There are a number of issues raised in your feedback that will help us improve as a property. I have passed on your recommendations and feedback to the relevant department heads to address. Warm Regards,The Lofts Team

8/10 - Boa

Weijia

Viagem com a família
Pontos positivos: Limpeza
Good location
Hospedou-se por 2 diárias em mai. de 2023
Resposta de Priya em 17 de mai. de 2023
Dear Valued Guest, It is great to hear that you were able to take advantage of our central location and explored the town. Take care and I hope to welcome you back in the near future. Warm regards, The Lofts Team

8/10 - Boa

Maria

Pontos positivos: Limpeza e condições e instalações da propriedade
Staff were all friendly n wonderful
Hospedou-se por 2 diárias em mai. de 2023
Resposta de The Lofts Team em 16 de mai. de 2023
Dear Valued Guest,It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! Please stay in touch with us and we look forward to welcoming you again in the near future!We hope you will come back and visit us soon! Warm regards,The Lofts Team

6/10 - Ok

Dianne

Viagem a dois
Pontos positivos: Limpeza
very welcoming very comfortable bed very warm on our arrival bathroom needs upgraded housekeeping: used towels etc need to be removed not left on the floor where we left them ,rubbish removed daily, TV needs to be seriously looked into
Hospedou-se por 3 diárias em abr. de 2023
Resposta de The Lofts Team em 17 de mai. de 2023
Dear Valued Guest,Thank you so much for your feedback. All feedback is used in assisting us to improve future guests’ experiences through your observations. There are a number of issues raised in your feedback that will help us improve as a property. I have passed on your recommendations and feedback to the relevant department heads to address. Warm Regards,The Lofts Team

10/10 - Excelente

Shannon

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Awesome location, great facilities and staff were lovely :)
Resposta de The Lofts Team em 17 de mai. de 2023
Dear Valued Guest,It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! Please stay in touch with us and we look forward to welcoming you again in the near future!We hope you will come back and visit us soon! Warm regards,The Lofts Team

6/10 - Ok

Pam

Great location
Apartment rather tired and in need of revamp but was in great location close proximity to town centre Room was comfortable with good heat pump and kitchenette Unfortunately due to age of building room was very noisy with floorboards creaking and sound of noise on stairs to “loft” in both apartment and next door every time someone walked in them was disturbing Staff were accommodating with early check in and luggage storage after check out
Hospedou-se por 2 diárias em mar. de 2023
Resposta de The Lofts Team em 17 de mai. de 2023
Dear Valued Guest,Thank you so much for your feedback. All feedback is used in assisting us to improve future guests’ experiences through your observations. There are a number of issues raised in your feedback that will help us improve as a property. I have passed on your recommendations and feedback to the relevant department heads to address. Warm Regards,The Lofts Team

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza e conforto do quarto
Location location
Fabulous location right in the centre of Queenstown. No hills to climb, shops directly across the road. We could pop in and out of our accomodation whenever we wanted a break or to take back parcels and go out again. Bus just down the road straight to airport. Warm rooms, large and spacious. Electric blankets too. Excellent towels. Couldn’t open our curtains during the day as workers could see straight in. Could do with a privacy screen outside.
Hospedou-se por 5 diárias em mar. de 2023
Resposta de The Lofts Team em 17 de mai. de 2023
Dear Valued Guest,It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! Please stay in touch with us and we look forward to welcoming you again in the near future!We hope you will come back and visit us soon! Warm regards,The Lofts Team

8/10 - Boa

Leola

Hospedou-se por 1 diária em mar. de 2023
Resposta de The Lofts Team em 17 de mai. de 2023
Dear Valued Guest,It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! Please stay in touch with us and we look forward to welcoming you again in the near future!We hope you will come back and visit us soon! Warm regards,The Lofts Team

8/10 - Boa

Misato

Pontos positivos: Limpeza
Easy access to bus stops and the city center. I had a comfortable stay because the bathroom and kitchen were clean.
Hospedou-se por 2 diárias em mar. de 2023
Resposta de The Lofts Team em 17 de mai. de 2023
Dear Valued Guest,It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! Please stay in touch with us and we look forward to welcoming you again in the near future!We hope you will come back and visit us soon! Warm regards,The Lofts Team

10/10 - Excelente

claudia

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Mitten in Queenstown direkt an der Hauptstraße gelegen ist es ein kleines Wunder, dass die Apartments trotzdem eine Oase der Ruhe sind. Super ausgestattet, modernes Bad, bequemes Bett, Küche mit vielen Kleinigkeiten. Und dabei bist du in einer Minute mitten im Getümmel an der Marina. Sensationell. Kann ich nur empfehlen!!
Hospedou-se por 2 diárias em fev. de 2023
Resposta de Manoj em 10 de mar. de 2023
Thanks for your valuable comments

10/10 - Excelente

Yumi

Hospedou-se por 2 diárias em fev. de 2023
Resposta de The Lofts Team em 17 de mai. de 2023
Dear Valued Guest,It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! Please stay in touch with us and we look forward to welcoming you again in the near future!We hope you will come back and visit us soon! Warm regards,The Lofts Team

10/10 - Excelente

Mike

Viagem em grupo, Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Fantastic place to stay. Very comfortable and great location right on the lake
Hospedou-se por 1 diária em fev. de 2023
Resposta de Manoj em 10 de mar. de 2023
Thanks for your lovely stay and the feedback.

10/10 - Excelente

Zaiwei, Foothill Ranch

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
The hotel is old style but very clean and comfortable. A female receptionist was very nice and communicative. Location is wonderful in the true center of Queenstown. Approach to everything is very convenient.
Hospedou-se por 3 diárias em fev. de 2023
Resposta de Manoj em 10 de mar. de 2023
Thanks for your valuable reviews

10/10 - Excelente

Jessica

Viagem de negócios, Viagem em grupo
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
The perfect location, so close to everything!
Hospedou-se por 1 diária em fev. de 2023
Resposta de Manoj em 10 de mar. de 2023
Thanks for your valuable stay and positive feedback hope in future we will be able to provide and maintain the best service to valuable guest.