Vilas em Purcell, OK

"The room was filthy and had broken flooring and door trim. There is no hot tub as advertised, and the pool was unusable. I could go on and on but it just makes me more mad. I'm filing an official complaint. Don't waste your money here and if you do, say hi to the creepy guy who wanders the hallways. He'll go the other way."

"When we got to the hotel we were early for check in so we had to wait abit because we also changed rooms because my husband wanted a bottom floor instead a top flor.The manger greeted us in the parking lot and she was so nice and professional. The hotel is an older hotel, but the manger told us that it is being renovated. When I followed the manager into the office to do the check in, I broke the arm of my reading glasses and the manger of the hotel took out her tool and a...

"When i went to check in , the young lady came up took my name and handed me keys, i thought was odd no id check or card on file? My family went upstairs and i had the keys but they all walked in and i was like how did yall get in, the door was latched open and was probably 85 in the room, i checked and the whole ac unit was torn apart being worked on i guess, ran down was told oh they never told me anything. Got new keys to a room that didnt fit my family but we made it work we were exhausted...

"Xlean room and helpful ataff"

"Yes she was a very good host and very polit"

"Both the evening check-in and morning check-out staff were so friendly and kind!"

"The staff at this property were very pleasant. However, a king bed suite, had 1 spoon, 1 fork and 1 pan that looked like it had been saved from the civil war. I had to clean the kitchen area as it was dirty; I used clorox wipes and you could see the dirt on it. It was over 90 degrees every day and the pool was CLOSED! Breakfast was fair, but no different than any of the hotels that offer breakfast. This location did not feel up to a Wyndham standard. We asked 4 times for another spoon...

"Power outage in the area due to tornado watch. They didn’t offer alternative accommodation. I we have to spend te night on my truck with my puppies and wife."

"Wonderful place. A"