Vilas em Pulau Ayer, JK

"The hotel is ok in everything except it is very difficult to go there from anywhere because of the traffic and the blockage of the roads. And it is very confusing to get there."

"Hotel nice, comfortable "

"As for cleanliness, it's good, staffs are outstanding 👍 love it. However, the amenities provided in each unit need improvement. A two-bedroom unit comes with only two keys, even though one key must be kept in the room; and with two bedrooms, you would expect two people or two couples to be staying there. Have to request for EVERYTHING, they have kitchen which include microwave, mini refrigerator and sink, but no utensils, no plates, no dish soap and no kitchen towel. Two bedroom unit has 1...

"Great hotel with great amenities. Friendly staff and amazing breakfast."

"All good"

"Very helpful staff and good facilities overall. Small gym but empty when I used it around 6pm both days."

"Unfortunately we had some plan changes and didn’t stay at this hotel … all is good … maybe next time. Thanks for the prompt response Novotel"

"Loved it"