8/10 - Boa
Debra J
Viagem com família e crianças pequenas
7 de jan. de 2025
Pontos positivos: Limpeza, serviço e funcionários e comodidades
This is a great place to stay with children. There are tons of activities to keep them busy. The property is clean and well maintained. We did have some issues with our Emotions two-bedroom suites. In general, the rooms need sprucing up, and the bathrooms need updating, particularly the shower heads and faucets. Both of suites had ants in the bathrooms the first night, the toilet overflowed in one of them, and one of the sinks in the upstairs bedroom was slow draining. The security lock never worked in the other one. The ants came back to the bathroom of one of the suites a couple of days later. The best thing was the staff was responsive to every request. Special thanks to Jazmin, the concierge for her assistance. She gave us complimentary access to the sit-down breakfast at La Bamba to compensate us for the inconvenience. There was always something to eat at the buffet for breakfast, lunch and dinner that was good. We had dinner at La Bamba and pizza at the Piazzetta del Forni. Both were very good. We had a day pass and lunch at Mai Tai, compliments of Expedia, the members only beach and sit down restaurant. It was very good too. We were going to have dinner at Mai Tai, but it was too windy the night we were scheduled to go. The resort is also in the vicinity of a couple of other restaurants we liked and the shopping mall. Once the issues with the rooms were fixed, it was a very pleasant stay. We would stay there again.
Debra J
Hospedou-se por 7 diárias em dez. de 2024