Piscina externa, espreguiçadeiras

Avaliações de Hue Hotels and Resorts Puerto Princesa Managed by HII

4 out of 5
Hue Hotels and Resorts Puerto Princesa Managed by HII
Puerto Princesa North Road KM 3, Brgy. San Manuel, Puerto Princesa, Palawan

Avaliações

8,8

Excelente

Nota 10 - Excelente. 142 de 259 avaliações" "
Nota 8 - Boa. 80 de 259 avaliações" "
Nota 6 - Ok. 24 de 259 avaliações" "
Nota 4 - Insatisfatória. 5 de 259 avaliações" "
Nota 2 - Terrível. 8 de 259 avaliações" "

9,0/10

Limpeza

9,0/10

Serviço e funcionários

8,6/10

Comodidades

8,8/10

Condições e instalações da propriedade

8,6/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Jasmine

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Harley Davidson-Gonzales, Operations Manager em 29 de abr. de 2024
Hi Jasmin,Thank you for taking the time out to share your thoughts and review for your stay in our property. We look forward to welcoming you again at Hue Hotels & Resorts Puerto Princesa.

6/10 - Ok

YASUO

Pontos positivos: Limpeza
Hospedou-se por 10 diárias em mar. de 2024
Resposta de Harley Davidson-Gonzales, Operations Manager em 15 de abr. de 2024
Hi Yasuo,Thank you for taking the time out to share your thoughts and review for your stay in our property. We look forward to welcoming you again at Hue Hotels & Resorts Puerto Princesa.

10/10 - Excelente

Marc

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Rooftop pool and bar very enjoyable. Rooms are very clean, mattress and bedding comfortable. Breakfast buffet was very good with different options daily. Lechon was very delicious never thought of it as a breakfast item but enjoyed every last bite. The Staff was always very helpful with everything. Thank you Hue hotel staff you made our stay very enjoyable.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Harley Davidson-Gonzales, Operations Manager em 15 de abr. de 2024
Hi Marc,We wish to express our gratitude for taking time to write this review. We are thrilled to hear that you’ve had a nice time during your stay. Looking forward to welcoming you again here in Puerto Princesa.

6/10 - Ok

TOMOHIDE

Viagem com a família
Pontos positivos: Limpeza
Pontos negativos: Comodidades e condições e instalações da propriedade
水回りがだめ。
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Harley Davidson-Gonzales, Operations Manager em 3 de abr. de 2024
Hi TomohideThank you for taking the time out to share your thoughts and review for your stay in our property. Here at Hue Hotels and Resorts we value our guests feedback and experiences, hence we wanted to let you know that we have taken note of your comments.Rest assured that this will be further look at.

10/10 - Excelente

Miguel

Hospedou-se por 1 diária em mar. de 2024
Resposta de Harley Davidson-Gonzales, Operations Manager em 11 de abr. de 2024
Hi Miguel,Thank you for taking the time out to share your thoughts and review for your stay in our property. We look forward to welcoming you again at Hue Hotels & Resorts Puerto Princesa.

8/10 - Boa

Nell

Pontos positivos: Limpeza
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Harley Davidson-Gonzales, Operations Manager em 1 de mar. de 2024
Hi Nell,Thank you for taking the time out to share your thoughts and review for your stay in our property. We look forward to welcoming you again at Hue Hotels & Resorts Puerto Princesa.

8/10 - Boa

Keith

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The room was great and the view would have been great because of the big beautiful trees, but the run down buildings next to their property ruined the view. For the most part the staff was great. There was this one incident where I was standing at the desk waiting for the staff to finish with a guest in front of us. Along came a rude lady just as he finishes with that guest and cut in front of us. The staff just went straight to her and helped her, leaving us standing there. There is nothing worse than rude people..
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Harley Davidson-Gonzales, Operations Manager em 19 de fev. de 2024
Hi Keith,We wish to express our gratitude for taking time to write this review. Here at Hue Hotels and Resorts we value our guests feedback and experiences as it gives us an opportunity to review things we can improve on and also find affirmation in the things that we do best.

10/10 - Excelente

Arniel

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Near evrything that you need to have your stay in Puerto Princesa memorable…
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Harley Davidson-Gonzales, Operations Manager em 16 de fev. de 2024
Hi Arniel,We wish to express our gratitude for taking time to write this review. We are thrilled to hear that you’ve had a nice time during your stay. Looking forward to welcoming you again here in Puerto Princesa.

8/10 - Boa

Amirhossein

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location and nice staff and also good pool and bar in 5th floor
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Harley Davidson-Gonzales, Operations Manager em 12 de fev. de 2024
Hi Amirhossein,Firstly, we wish to express our gratitude for taking time to write this review. We are thrilled to hear that you’ve had a nice time during your stay. Looking forward to welcoming you again here in Puerto Princesa.

10/10 - Excelente

Luisito

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Perfect stay
It was a fabulous hotel, the room was more than i expect, good staff, good food💯👍
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Harley Davidson-Gonzales, Operations Manager em 10 de jan. de 2024
Hi Luisito,Thank you for taking the time out to share your thoughts and review for your stay in our property. We look forward to welcoming you again at Hue Hotels & Resorts Puerto Princesa.

4/10 - Insatisfatória

PATRICK

Viagem com família e crianças pequenas
Pontos positivos: Serviço e funcionários
My wife was lied to by the staff while i was waiting on the Van to pick me up at the airport. My son and I both watched the Van drive away and the staff was telling my wife the driver is waiting on us. it took him about 40 minutes to return. while getting from the staff he is waiting on me in this area.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Harley Davidson-Gonzales, Operations Manager em 11 de jan. de 2024
Hi Patrick,Firstly, we wish to express our gratitude for taking time to write this review. Please know that we take comments - whether positive or critical - very seriously.In line with this isolated issue that have happened, we have already shared this across our team and come up with corrective measure to avoid such issues from ever happening again.Again, our sincerest apologies for this transportation mishap.

8/10 - Boa

Branislav, Herndon

Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Room was very dirty…breakfeast very good…nice hotel comparing Philippines standards…swim pool nice but also dirty…will I choose again? Maybe but I dont wish ever to return to Philippines.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Harley Davidson-Gonzales, Operations Manager em 3 de jan. de 2024
Hi Branislav,Thank you for sharing your feedback with us. Please know that we take comments - whether positive or critical - very seriously. Rest assured that issue raised will be shared across our team so that such instances will never happen again in the future. Again, thank you for bringing this to our attention and our apologies for this sub par experience.

10/10 - Excelente

Robert

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great for a night before heading to the airport
This hotel was very nice and the staff was great and very helpful. It's pretty close to the airport which was great for a relaxing stay prior to a flight out.
Hospedou-se por 1 diária em nov. de 2023
Resposta de Harley Davidson-Gonzales, Operations Manager em 10 de dez. de 2023
Hi Robert,Thank you for taking the time out to share your thoughts and review for your stay in our property. We are thrilled to hear that you’ve had a nice time during your stay. Looking forward to welcoming you again here in Puerto Princesa.

6/10 - Ok

Yvonne

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Mooi , maar zeer slecht gelegen hotel . Naar het centrum is eigenlijk alleen een , relatief dure, taxi een optie . Vroeg naar de luchthaven? Volgens de receptionist kon dit niet . Waren nog geen taxi’s op dat tijdstip . Een een tricycle kon . De volgende ochtend bleek zijn collega ( gelukkig) toch een taxi voor mij geboekt te hebben . Verder ; kamer is goed , badkamer mooi ( maar net als elders komt er vrijwel geen water uit de kraan en douche ) ; goedkope en lekkere cocktails en goed restaurant . Men kan ook bij het zwembad eten .
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Harley Davidson-Gonzales, Operations Manager em 7 de dez. de 2023
Hi Yvonne,Thank you for taking the time out to share your thoughts and review for your stay in our property. We value your feedback and take such comments very seriously.Nevertheless, we hope to see you again here in our property in the future.

10/10 - Excelente

Vivian Marie

Viagem a dois, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The receptionist is excellent her name is Abby! She is above and beyond with our needs and questions around the area. Everyone are very friendly. My husband only ate fruits the chef find a way to get more fruits for him specifically.
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Harley Davidson-Gonzales, Operations Manager em 7 de dez. de 2023
Hi Vivian,Our commitment to provide a memorable experience to all our guests is drawn from our shared passion in making them feel pampered, safe and well taken cared of. We are thrilled to hear that you’ve had a nice time during your stay. Looking forward to welcoming you again here in Puerto Princesa.

10/10 - Excelente

Swarren

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
loved this hotel, will stay again. the buffet was amazing as well!
Hospedou-se por 1 diária em nov. de 2023
Resposta de Harley Davidson-Gonzales, Operations Manager em 7 de dez. de 2023
Hi Swarren,Thank you for taking the time out to share your thoughts and review for your stay in our property. We are thrilled to hear that you’ve had a nice time during your stay. Looking forward to welcoming you again here in Puerto Princesa.

6/10 - Ok

Justin

Viagem a dois
Pontos positivos: Comodidades
The check in was welcoming with a friendly staff. The restaurant is severely lacking. Bad service in the restaurant with undercooked and horrible food. The service in the restaurant wasn’t personable. A good motel for short stays. Just stay away from the restaurant.
Hospedou-se por 1 diária em nov. de 2023
Resposta de Harley Davidson-Gonzales, Operations Manager em 7 de dez. de 2023
Hi Justin,Firstly, we wish to express our gratitude for taking time to write this review. We value your feedback and take such comments very seriously.Rest assured that we are taking a closer look at the points raised and ensure that corrective actions are carried out by our team

10/10 - Excelente

Scott

Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Harley Davidson-Gonzales, Operations Manager em 21 de dez. de 2023
Hi Scott,Thank you for taking the time out to share your thoughts and review for your stay in our property. We look forward to welcoming you again at Hue Hotels & Resorts Puerto Princesa.

6/10 - Ok

Jack

Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Comodidades
The hotel is close to the shopping mall so finding a place to eat was not an issue, staff were friendly and helpful when you need assistance getting transport or directions. However, the could use some upgrades, I.e., treadmill, elliptical machine.
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Harley Davidson-Gonzales, Operations Manager em 29 de nov. de 2023
Hi Jack,Thank you for providing feedback. We appreciate hearing from guests as it gives us an opportunity to review things we can improve and also find affirmation in the things that we do best.In line with our Fitness Center, we are thrilled to share with you that we are currently constructing a new gym on the 4th floor with bigger workout space and better equipment. We hope for you to see these upgrades on your future visit at our hotel.

6/10 - Ok

Kanito

Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Kan forbedres
Hotellet ser bra ut på bildene men i virkeligheten er det mye utslitt. Kanskje bildene er flere år gamle. Vi har bestilt rom med dobbelt king seng men da vi kom fikk vi twin seng rom med forklaring at dobbelt rom er ikke tilgjengelig. De sat to enkelte senger sammen med det er ikke king size seng. Servis fra resepsjonen var bra og ansatte var hyggelige og hjelpsomme. Vi hadde brokete mini kjøleskap og problemer med strøm på rommet som de håndterte bra. Bassenget og massasje i spa på hotellet var veldig bra.
Hospedou-se por 4 diárias em nov.. de 2023
Resposta de Harley Davidson-Gonzales, Operations Manager em 22 de nov. de 2023
Hi Kan,Firstly, we wish to express our gratitude for taking time to write this review. Here at Hue Hotels and Resort we value our guests feedback and experiences, hence we wanted to let you know that we have taken note of your comments. This will help us to continually refine and improve our guests' experience.As we speak, we are still on going with our room refurbishments to ensure that our rooms maintain its quality and we hope for you to see this on your next visit in our property.Meanwhile, for bed preference, requests are subject to availability and whenever we have this we always try to see to it that requests are prioritized.Nevertheless, we apologize for not meeting your expectations and for the below par experience. We'll continue to work on improving things and we hope that such instances are avoided.

10/10 - Excelente

Ruben, FPO

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I was very pleased with the customer service welcoming my arrival! Thank you for taking care of me during my stay and I look forward in staying there in the near future.
Hospedou-se por 1 diária em out. de 2023
Resposta de Harley Davidson-Gonzales, Operations Manager em 31 de out. de 2023
Hi Ruben,We are thrilled to hear that you've had a wonderful stay with us. Looking forward to welcoming you again her at Hue Hotels and Resorts Puerto Princesa.

8/10 - Boa

Carl

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It’s good
Hospedou-se por 1 diária em out. de 2023
Resposta de Harley Davidson-Gonzales, Operations Manager em 26 de out. de 2023
Hi Carl,Thank you for sharing your thoughts about your stay. We hope to see you again at Hue Hotels & Resorts Puerto Princesa.

6/10 - Ok

Rene, Claremont

Hospedou-se por 1 diária em ago. de 2023
Resposta de Brett Richard Borjal, Rooms Division Manager em 31 de ago. de 2023
Hi Rene, Thank you for taking out time to share the rating of your visit at our property. We hope you had a pleasant stay with us. The team looks forward to being of service to you soon again. Warmest regards, Brett Richard BorjalRooms Division Manager

8/10 - Boa

Gary, Portland

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Very nice fairly priced property with sizable rooms, all the amenities, clean and comfortable. Breakfast was adequate but nothing to write home about. I was a bit surprised when they indicated I would have to pay a fee in the event of a lost room key card (fortunately I didn’t lose it). Next to Robinson’s mall and a 300 peso taxi ride from the airport
Hospedou-se por 1 diária em jul. de 2023
Resposta de Brett Richard Borjal, Rooms Division Manager em 31 de jul. de 2023
Hi Gary, Thank you for taking out time to share the valuable feedback of your stay at our property. We are delighted to learn that you had a pleasant stay with us. Although fairly priced, we strive our best to still give a comfortable stay and warm hospitality to all guests. As a reminder to guests, we explain upon check-in some rules and regulation for a hassle-free stay. Regardless, the team looks forward to your return soon again to what we hope is now your home whenever you’re in Puerto Princesa. Warmest regards, Brett Richard BorjalRooms Division Manager

10/10 - Excelente

Dan

Hospedou-se por 2 diárias em jul. de 2023
Resposta de Brett Richard Borjal, Rooms Division Manager em 31 de jul. de 2023
Hi Dan, Thank you for taking out time to share the excellent rating of your visit at our property. The team looks forward to being of service to you soon again. Warmest regards, Brett Richard BorjalRooms Division Manager

10/10 - Excelente

Ludivina, Gaithersburg

Hospedou-se por 1 diária em jul. de 2023
Resposta de Brett Richard Borjal, Rooms Division Manager em 8 de ago. de 2023
Hi Ludivina, Thank you for taking out time to share the rating of your visit at our property. The team looks forward to being of service to you soon again. Warmest regards, Brett Richard BorjalRooms Division Manager

6/10 - Ok

PATRICK

Viagem com a família
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
The hotel and staff are great. the last two times I stayed there the SPA has given our slots to walk in customers instead of the appointments that we made. I go for a full service hotel and I do not get what i am looking for because of the spa.
Hospedou-se por 2 diárias em jun. de 2023
Resposta de Brett Richard Borjal, Rooms Division Manager em 13 de jul. de 2023
Hi Patrick, At the outset, we would like to thank you for sparing time and reviewing our property. It is with dismay that the services from our spa was a hiccup from your whole experience. We will definitely take action with your feedback. Nonetheless, the team will make sure that you carry back better memories of your stay with us in the future, and towards this please allow us to be of service to you once again.Warmest Regards,Brett Richard BorjalRooms Division Manager

10/10 - Excelente

Brian

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Delightful hotel with friendly staff
Lovely hotel with nice pool. Very friendly staff. Recommend booking excursions from the friendly staff here. Right beside mall (otherwise not much close to hotel). Vans constantly passing - 10 / 15 peso to go downtown (no need to take a trike as they aren't allowed on the main road and will rip off foreigners.)
Hospedou-se por 6 diárias em jun. de 2023
Resposta de Brett Richard Borjal, Rooms Division Manager em 29 de jun. de 2023
Hi Brian, Thank you for taking out time to share the valuable feedback of your stay at our property. We are delighted to learn that you had a pleasant stay with us. Our location may not be in the city center, but the accessibility with different transportation options will definitely stand-out. We appreciate that the efforts our our staff to make sure all guests are taken cared of were highlighted during your visit. The team looks forward to your return soon again to what we hope is now your home whenever you’re in Puerto Princesa. Warmest regards, Brett Richard BorjalRooms Division Manager

10/10 - Excelente

YASUO

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
空港からの送迎が優良なのはマイナス。他のホテルは無料。
Hospedou-se por 3 diárias em mai. de 2023
Resposta de Brett Richard Borjal, Rooms Division Manager em 3 de jun. de 2023
Hi Yasuo, Thank you for taking out time to share the valuable feedback of your recent stay at our property. We are happy to learn that you had an excellent stay with us. We have noted your comment and we will look further on this.The team looks forward to your return soon again to what we hope is now your home whenever you’re in Puerto Princesa. Warmest regards, Brett Richard BorjalRooms Division Manager

8/10 - Boa

benoit

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Allez y jeter un oeil
Je recommande fortement cet hotel qui dispose d'un personnel absolument incroyable et de service a la hauteur de ce que l'on peut espérer d'un 4 etoile. Attention au barman du 5 eme etage qui malheureusement ne sait pas faire un pina colada. Elle etait inbuvable donc je lui ai ramené et il me l'a facturée. C'est notre seule deception auquel cas tout etait parfait
Hospedou-se por 1 diária em mai. de 2023
Resposta de Brett Richard Borjal, Rooms Division Manager em 15 de mai. de 2023
Hi benoit, Thank you for taking out time to share the valuable feedback of your stay at our property. We are glad to learn that you had a pleasant stay with us. We have noted your comment and we will look further on this. The team looks forward to your return soon again to what we hope is now your home whenever you’re in Puerto Princesa. Kind regards, Brett Richard BorjalRooms Division Manager

10/10 - Excelente

benoit

Hospedou-se por 1 diária em mai. de 2023
Resposta de Brett Richard Borjal, Rooms Division Manager em 15 de mai. de 2023
Hi benoit, Thank you for taking out time to share the rating of your recent visit with us. We are glad the team was able to deliver an excellent stay. We look forward to welcome HUE back in your future visits to Puerto Princesa. Kind regards, Brett Richard BorjalRooms Division Manager

10/10 - Excelente

Lyka

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staffs are the heart of this hotel. They make everyone feel at home. From the reception to the cleaning crew, all smiles and greetings day and night. I will definitely go back and stay at this hotel again.
Hospedou-se por 3 diárias em abr. de 2023
Resposta de Brett Richard Borjal, Rooms Division Manager em 3 de mai. de 2023
Hi Lyka, Thank you for taking out time to share the valuable feedback of your stay at our property. We are delighted to learn that you had an excellent stay with us. Allow me to share your kind words to the team which will be an inspiration for all the hard work each staff does to make sure all guests stay would be a memorable experience. The team looks forward to your return soon again to what we hope is now your home whenever you’re in the city. Kind regards, Brett Richard BorjalRooms Division Manager

8/10 - Boa

JOSE

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Confortable y silencioso.
La cama comoda y grande. Bastante bonito y personal muy servicial. La piscina en el 5 piso muy chula y limpia. Desayuno completo.
Hospedou-se por 1 diária em abr. de 2023
Resposta de Brett Richard Borjal, Rooms Division Manager em 3 de mai. de 2023
Hi Lyka, Thank you for taking out time to share the valuable feedback of your stay at our property. We are delighted to learn that you had a pleasant stay with us. The team looks forward to your return soon again to what we hope is now your home whenever you’re in the Puerto Princesa. Kind regards, Brett Richard BorjalRooms Division Manager

10/10 - Excelente

Sarah, Carlsbad

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Location. Front desk and staff was very helpful. Quite room's. Easy to book tours.
Hospedou-se por 1 diária em mar. de 2023
Resposta de Brett Richard Borjal, Rooms Division Manager em 15 de mai. de 2023
Hi Sarah, Thank you for taking out time to share the valuable feedback of your stay at our property. We are delighted to learn that you had an excellent stay with us. The team looks forward to your return soon again to what we hope is now your home whenever you’re in Puerto Princesa. Kind regards, Brett Richard BorjalRooms Division Manager

10/10 - Excelente

YASUO

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
なし
Hospedou-se por 7 diárias em mar. de 2023
Resposta de Brett Richard Borjal, Rooms Division Manager em 15 de mai. de 2023
Hi Mr. Yasuo, Thank you for taking out time to share the valuable feedback of your stay at our property. We are delighted to learn that you had an excellent stay again during this visit. We appreciate your loyalty and looking forward to your return soon again to what we hope is now your home whenever you’re in Puerto Princesa. Kind regards, Brett Richard BorjalRooms Division Manager

8/10 - Boa

Sarah, Carlsbad

Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Great location. Friendly helpful staff. Bottled water was in glass.
Hospedou-se por 6 diárias em mar. de 2023
Resposta de Brett Richard Borjal, Rooms Division Manager em 15 de mai. de 2023
Hi Sarah, Thank you for taking out time to share the valuable feedback of your recent stay at our property. We are glad that our location, service and sustainability efforts were to your liking. Looking forward to your return soon again to what we hope is now your home whenever you’re in Puerto Princesa. Kind regards, Brett Richard BorjalRooms Division Manager

10/10 - Excelente

Robert

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em mar. de 2023
Resposta de Harley Davidson-Gonzales, Operations Manager em 10 de dez. de 2023
Hi Robert,Thank you for taking the time out to rate your stay in our property. We look forward to welcoming you again at Hue Hotels & Resorts Puerto Princesa.

10/10 - Excelente

Magnus

Hospedou-se por 1 diária em mar. de 2023
Resposta de Harley Davidson-Gonzales, Operations Manager em 10 de dez. de 2023
Hi Magnus,Thank you for taking the time out to rate your stay in our property. We look forward to welcoming you again at Hue Hotels & Resorts Puerto Princesa.

10/10 - Excelente

Daniel

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em fev. de 2023
Resposta de Harley Davidson-Gonzales, Operations Manager em 10 de dez. de 2023
Hi Daniel,Thank you for taking the time out to rate your stay in our property. We look forward to welcoming you again at Hue Hotels & Resorts Puerto Princesa.

10/10 - Excelente

Elizabeth, Las Vegas

Viagem em grupo
Pontos positivos: Limpeza e condições e instalações da propriedade
Staff was friendly and helpful. Hotel was clean. We were comfortable.
Hospedou-se por 3 diárias em fev. de 2023
Resposta de Harley Davidson-Gonzales, Operations Manager em 10 de dez. de 2023
Hi Elizabeth,Thank you for taking the time out to share your thoughts and review for your stay in our property. . We are thrilled to hear that you’ve had a nice time during your stay. Looking forward to welcoming you again here in Puerto Princesa.

6/10 - Ok

Jordan

Pontos positivos: Limpeza
Pontos negativos: Condições e instalações da propriedade
The hotel was perfectly located close to downtown puerto princesa. It was close to the airport other places for shopping and eating. They offered paid tours at the front desk lobby which was very convienient if you want to visit the underground river. They also provided me the best and most affordable massage/spa experience I've ever had. (Seriously I had a signature massage that lasted 2 hours and I almost fell asleep) Unfortunately, the food options were lacking, and what was available was mediocre at best and borderline disgusting at worst. The gym might be the most disappointing feature of my whole stay. No bench, squat rack, weight machines, or treadmill. There was a stationary bike that looked liked it was bought in the 1940's (It had no monitor, the metal had chipped paint and rust on it.) I stayed 3 nights here and took full advantage of what they offered. If your looking for a last minute hotel close to other sites this spot is decent.
Hospedou-se por 3 diárias em fev. de 2023
Resposta de Harley Davidson-Gonzales, Operations Manager em 10 de dez. de 2023
Hi Jordan, Firstly, we wish to express our gratitude for taking time to write this review. We appreciate hearing from guests as it gives us an opportunity to review our things we can improve and also find affirmation in the things that we do best.Rest assured that all points raised are shared across the team so that this can be improve.

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Fantastic Place for a Short Break!
Good location, friendly and helpful staff and nice breakfast spread with new food choices every day (they also serve great brewed coffee; just ask for Richard of Laud).
Hospedou-se por 4 diárias em fev. de 2023
Resposta de Harley Davidson-Gonzales, Operations Manager em 10 de dez. de 2023
Hi Valued Guest,Firstly, we wish to express our gratitude for taking time to write this review. We are thrilled to hear that you’ve had a nice time during your stay. Looking forward to welcoming you again here in Puerto Princesa.

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great customer service
Hospedou-se por 2 diárias em dez. de 2022
Resposta de Harley Davidson-Gonzales, Operations Manager em 10 de dez. de 2023
Hi Valued Guest,Thank you for taking the time out to rate your stay in our property. We look forward to welcoming you again at Hue Hotels & Resorts Puerto Princesa.

10/10 - Excelente

Gerald Cruz

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff was awesome! Everyone that we encountered smiled and greeted us. The rooms was fresh and clean.
Resposta de Harley Davidson-Gonzales, Operations Manager em 10 de dez. de 2023
Hi Gerald,Our commitment to provide a memorable experience to all our guests is drawn from our shared passion in making them feel pampered, safe and well taken cared of.We are thrilled to hear that you’ve had a nice time during your stay. Looking forward to welcoming you again here in Puerto Princesa.

10/10 - Excelente

Craig

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We stayed at the Hue hotel in Boracay, so it was natural move that we stayed at the Hue Hotel in Puerto in Princesa. Upon arrival they came out with four fresh cucumber, lemonade, drinks. Top-notch service. Everybody was completely friendly, helpful, just plain wonderful. We used it as a stopping off place to go to El Nido. You can go through the hotel to find anything that you need to rent. For one day, we rented scooters to go out to a local beach. Great service from the scooter company. However, we did not go through the hotel for our van service to El Nido and there was a difference in pricing once we arrived in ElNido. Had we gone through the hotel I think it would’ve been a very consistent pricing experience.
Resposta de Harley Davidson-Gonzales, Operations Manager em 10 de dez. de 2023
Hi Craig,Thank you for taking the time out to share your thoughts and review for your stay in our property. . We are thrilled to hear that you’ve had a nice time during your stay. Looking forward to welcoming you again here in Puerto Princesa.

8/10 - Boa

Peter

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em jan. de 2023
Resposta de Brett Richard Borjal, Front Office Manager em 13 de jan. de 2023
Dear Peter, Thank you for taking out time to share the valuable rating of your stay at our property. We are glad you have had a pleasant stay with us. The team looks forward to your return soon again to what we hope is now your home whenever you’re in Puerto Princesa.

10/10 - Excelente

Jan

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em jan. de 2023
Resposta de Brett Richard Borjal, Front Office Manager em 13 de jan. de 2023
Dear Jan, Thank you for taking out time to share the valuable rating of your stay at our property. We are thrilled to know that you had an excellent stay. The team looks forward to your return soon again to what we hope is now your home whenever you’re in the city.

10/10 - Excelente

Monika

Hospedou-se por 1 diária em jan. de 2023
Resposta de Brett Richard Borjal, Front Office Manager em 13 de jan. de 2023
Dear Monika, Thank you for taking out time to share the valuable rating of your stay at our property. We are delighted to learn that you had an excellent stay with us. The team looks forward to your return soon again to what we hope is now your home whenever you’re in Puerto Princesa.

8/10 - Boa

Norgen

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I didn’t like the fact that the receptionist had to deal with the customer’s complaints/ issues, it could have been handled by her/his supervisor so she could get on with the next customer. The line was filing up to check in and out.
Resposta de Harley Davidson-Gonzales, Operations Manager em 10 de dez. de 2023
Hi Norgen,Firstly, we wish to express our gratitude for taking time to write this review. We appreciate hearing from guests as it gives us an opportunity to review our processes and improve them.Rest assured that this feedback of yours is shared amongst the team so that such instances can be avoided.

10/10 - Excelente

YASUO

Resposta de Harley Davidson-Gonzales, Operations Manager em 10 de dez. de 2023
Hi Yasuo,Thank you for taking the time out to rate your stay in our property. We look forward to welcoming you again at Hue Hotels & Resorts Puerto Princesa.