Roupas de cama premium, ferros/tábuas de passar roupa, Wi-Fi de cortesia

Avaliações de Econo Lodge

2 out of 5
Econo Lodge
6800 South Mill Street, Pryor, OK

Avaliações

6,6
Nota 10 - Excelente. 16 de 96 avaliações" "
Nota 8 - Boa. 39 de 96 avaliações" "
Nota 6 - Ok. 13 de 96 avaliações" "
Nota 4 - Insatisfatória. 9 de 96 avaliações" "
Nota 2 - Terrível. 19 de 96 avaliações" "

7,0/10

Limpeza

7,6/10

Serviço e funcionários

6,0/10

Comodidades

6,6/10

Condições e instalações da propriedade

6,8/10

Cuidado com o meio ambiente

Avaliações

2/10 - Terrível

Dakota

Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Front desk spoke zero English, asked to talk to someone over his personal phone, property had light gaps in the walls and door frame, dead bugs in room. Checked out immediately was refused a refund of $88 and stayed at a different hotel.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Manager em 15 de mai. de 2024
Hello Dakota, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

2/10 - Terrível

Kasey

Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Manager em 10 de abr. de 2024
Hello Kasey, We're sorry to hear that your experience fell short of expectations. Please feel free to reach out to us with any feedback you'd like to share so we can address any concerns. We value your input and hope to have the opportunity to better serve you in the future.

4/10 - Insatisfatória

Linda

Pontos positivos: Condições e instalações da propriedade
Pontos negativos: Limpeza
Loved the location
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Manager em 24 de mar. de 2024
Hello Linda,We are glad to hear that you enjoyed our hotel's convenient location. We strive to provide our guests with a prime setting to enhance their overall experience. Hopefully, you were able to take advantage of all the nearby attractions during your stay.

8/10 - Boa

anthony

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Comodidades
Never heard of no coffee
Hospedou-se por 1 diária em mar. de 2024
Resposta de Manager em 24 de mar. de 2024
Hello anthony,We regret to hear about your experience and appreciate your feedback. Please know that we will share your comments with our team for their awareness. Should you have any further concerns, please feel free to reach out to us directly for assistance.

6/10 - Ok

Josh

Viagem com animais de estimação
Pontos negativos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Bedbugs I got bite my dog got bit I won't go there again
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Manager em 12 de mar. de 2024
Hello Josh, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

8/10 - Boa

Albyrt

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
Everything was very efficient
Hospedou-se por 1 diária em mar. de 2024
Resposta de Manager em 5 de mar. de 2024
Hello Albyrt,We are pleased to hear that you found your stay efficient. Your feedback is valuable to us. We hope to welcome you back soon for another enjoyable experience.

8/10 - Boa

David

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice and quite place easy access to store
Hospedou-se por 1 diária em fev. de 2024
Resposta de Manager em 27 de fev. de 2024
Hello David,We're delighted to hear you found our location convenient for accessing stores. Your feedback on the peaceful ambiance is greatly appreciated. Should you have any more comments or suggestions, please feel free to reach out to our management team directly.

8/10 - Boa

David

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The staff was frendly and property was well maintained and quite
Hospedou-se por 1 diária em fev. de 2024
Resposta de Manager em 27 de fev. de 2024
Hello David,We appreciate you taking the time to share your positive feedback with us. We are delighted to hear that you found our staff friendly and enjoyed our well-maintained property. Your kind words inspire us to continue providing excellent service to all our guests. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

10/10 - Excelente

Jose

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Oklahoma stay
Nice people very quiet, bed new awesome.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Manager em 13 de fev. de 2024
Hello Jose,We're delighted to hear that you found our team to be pleasant and enjoyed the peaceful atmosphere during your stay. It's great to know that you had a comfortable sleep on our new and fabulous bed. We appreciate your positive feedback and hope to welcome you back again in the future.

10/10 - Excelente

Tahnee

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Quiet and good breakfast
Hospedou-se por 1 diária em jan. de 2024
Resposta de Manager em 2 de fev. de 2024
Hello Tahnee,Thank you for taking the time to share your feedback with us. We appreciate your kind words about the peaceful ambiance and our breakfast offerings. We hope to welcome you back again in the future for another enjoyable stay.

10/10 - Excelente

Tahnee

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Staff was very accommodating and polute
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Manager em 2 de fev. de 2024
Hello Tahnee,Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience you may have experienced during your stay. We strive to provide exceptional service and will address this matter with our team to ensure everyone is consistently polite and accommodating.

10/10 - Excelente

Yulonda

Viagem com a família
Pontos positivos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Owners are really nice. It was pretty quiet. Room wasnt super clean, but i always keep cleaning supplies and a broom in my car..
Hospedou-se por 1 diária em jan. de 2024
Resposta de Manager em 20 de jan. de 2024
Hello Yulonda,Thank you for your feedback on your recent stay with us. We're glad to hear that you found our owners to be pleasant and that you enjoyed the quiet atmosphere. We apologize for any inconvenience you may have experienced with the cleanliness of your room. We value your input and will share it with our housekeeping team for improvement. We hope to have the opportunity to serve you better in the future.

2/10 - Terrível

Christian

Hospedou-se por 1 diária em jan. de 2024
Resposta de Manager em 20 de jan. de 2024
Hello Christian,We appreciate you taking the time to rate our hotel. We value your experience and would like to hear more about your stay. Please kindly reach out to our hotel directly so we can address any issues you may have encountered. We strive to provide excellent service to all our guests and hope to have the opportunity to make it right for you.

10/10 - Excelente

Yulonda

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jan. de 2024
Resposta de Manager em 10 de jan. de 2024
Hello Yulonda,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had such a fantastic experience with us. If there is anything else we can do to make your next stay even better, please do not hesitate to reach out. We look forward to welcoming you back in the future. Safe travels!

10/10 - Excelente

Vicki

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Good place. A little pricey
Hospedou-se por 1 diária em jan. de 2024
Resposta de Manager em 9 de jan. de 2024
Hello Vicki,Thank you for choosing our hotel for your stay. We appreciate your feedback and understand that pricing is an important factor in your decision. We strive to offer a value-packed experience and hope you had a pleasant stay overall. We look forward to welcoming you back in the future.

6/10 - Ok

Mark

Pontos negativos: Serviço e funcionários
When it came time to me checking out around 9:30 am CST, the gentleman at the front desk made very little to no eye contact with me at all, and seemed as if I was disturbing him, which really didn’t make me feel as though I was a valued customer. I also noticed, that the bed that we were sleeping in, felt as though it was leaning in towards the middle of the bed, which indicated that there may have been some springs that were broken, but it wasn’t noticeable enough, to make it difficult for us to sleep, which is why we didn’t bring it up at the time. I also noticed, that the laundry facility door was broken, thus making it easy for anyone to break into the laundromat without the use of the card key. On the plus side, I did like the shower, specifically, the shower-head that was installed; the refrigerator was also very accommodating for our food & drinks, and the flatscreen TV was also an added bonus. I also wanted to point out that gentleman that was there when I checked in last night was very nice, and did his best to be very customer service driven, even though he wasn’t able to provide me the full amount of quarters for the $5 I had given him for the laundromat.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Manager em 31 de dez. de 2023
Hello Mark,Thank you for taking the time to share your feedback with us. We apologize for any lack of attentiveness from our front desk staff upon your departure; rest assured that this is not the level of service we strive to provide. Regarding the bed, we appreciate you bringing it to our attention and will ensure our maintenance team inspects it promptly. Your comments about the broken laundry facility door have been noted, and we will take steps to address the issue. We are glad to hear that you enjoyed the shower, refrigerator, and flatscreen TV. We appreciate your kind comments about the gentleman who checked you in and apologize for the inconvenience with the quarters. We value your feedback and hope to have the opportunity to serve you better in the future.

2/10 - Terrível

Jennifer

Viagem a dois
Pontos negativos: Serviço e funcionários, comodidades e condições e instalações da propriedade
There was actually hair on the bed and pee on the toilet seat. Room had not even been cleaned.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Manager em 19 de dez. de 2023
Hello Jennifer, Thank you for bringing this to our attention. We apologize for any inconvenience you experienced during your stay. We take cleanliness very seriously and have shared your feedback with our housekeeping team to ensure this does not happen in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a more satisfactory experience.

8/10 - Boa

Douglas

Hospedou-se por 5 diárias em nov.. de 2023
Resposta de Manager em 16 de dez. de 2023
Hello Douglas,We are glad to hear that you had a positive experience during your stay at our hotel! If you have any specific feedback or suggestions that you would like to share, please feel free to reach out to us directly. We appreciate your patronage and hope to welcome you back in the future.

6/10 - Ok

Andrew

Viagem de negócios
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
4 night stay at Pryor Econo lodge.
Place is old and needs complete renovation. Stay overall was good though. Econo Lodge is conveniently located next Hookers 69 bar and grille. Older motel but accommodated for what I needed. My room was up front on the North End so I did hear a bit of the traffic noise out on highway. Cheap and close to where i was going. Nothing fancy and very outdated. Do not expect 5 star.
Hospedou-se por 4 diárias em nov.. de 2023
Resposta de Manager em 12 de nov. de 2023
Hello Andrew,Thank you for choosing to stay with us and for sharing your feedback. We appreciate your positive comments about your overall stay and our convenient location. We take note of your suggestions for renovation as we continuously work towards improving our property. We apologize for any inconvenience caused by the traffic noise and understand that this can be disruptive. Thank you for your understanding and we hope to welcome you back in the future for another satisfactory stay.

10/10 - Excelente

Kelley

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em out. de 2023
Resposta de Manager em 25 de out. de 2023
Hello Kelley,Thank you so much for your amazing rating! We're thrilled to have exceeded your expectations and look forward to welcoming you back in the future.

2/10 - Terrível

Corwin

Viagem de negócios
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em set. de 2023
Resposta de Manager em 21 de set. de 2023
Hello Corwin, We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

2/10 - Terrível

Sabrina

Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
My account was not honored at the hotel after i prepaid. Ended up paying full price due to it being so late and i did not know the area to find another hotel. I've used this account for many years and this is the first time I've had this issue. Very disappointed. Thank you.
Hospedou-se por 1 diária em ago. de 2023
Resposta de Manager em 5 de ago. de 2023
Hello Sabrina, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our hotel values your feedback and aims to provide our guests with a safe and comfortable stay. While recent events has caused us to make amendments to our hotel’s services and offerings for your safety and wellbeing, our hotel continues to look for ways to improve our guests’ stay. We appreciate you providing insight on what we can do to better meet your needs going forward. Please know that the health and safety of our guests remain paramount, and we hope to have another chance to serve you in the future.

2/10 - Terrível

Jason

Hospedou-se por 1 diária em ago. de 2022
Resposta de Manager em 3 de nov. de 2022
Hello Jason,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

2/10 - Terrível

Leslie

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Horrible
Hospedou-se por 1 diária em jun. de 2022
Resposta de Manager em 10 de jun. de 2022
Hello Leslie, We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our hotel. Please consider staying with us again so that we can have the opportunity to provide you with an even superior experience.

4/10 - Insatisfatória

Pamela

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
Needs to be a bit cleaner. Had to have the sheets on one of the beds replaced as they were dirty. Sink area needed to be cleaner. Tub was clean. Whole hotel is tired and old-needs remodeling. Air conditioner was very loud. Nice TV.
Hospedou-se por 1 diária em mai. de 2022
Resposta de Manager em 10 de jun. de 2022
Hello Pamela, We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement. ,

2/10 - Terrível

Lisa

Viagem de negócios
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Go Anywhere Else!!!
Staff was super rude and unaccommodating. Towels and wash clothes were all stained with what looked like blood and mascara. Big spider crawled on the bed before falling asleep. The most pathetic excuse for a motel. I knew it wouldn't be the Four Seasons of house but was out of options because of car trouble but it would have been better to sleep in the car than this place!
Hospedou-se por 1 diária em mai. de 2022
Resposta de Manager em 10 de jun. de 2022
Hello Lisa, I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.,

6/10 - Ok

Ladona

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
The beds were ok but the covers had burns in them the ac unit was detached had to place back on unit, plugs were coming out of wall, carpet was dirty, towela had makeup stains.
Hospedou-se por 1 diária em mai. de 2022
Resposta de Manager em 10 de jun. de 2022
Hello Ladona, I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.,

2/10 - Terrível

Janeece

Hospedou-se por 3 diárias em mai. de 2022
Resposta de Manager em 16 de mai. de 2022
Hello Janeece, On behalf of our entire staff thank you for staying with us and for rating your stay.,

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em abr. de 2022
Resposta de Manager em 8 de abr. de 2022
Dear Guest, We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.,

4/10 - Insatisfatória

Elizabeth

Viagem com a família
Pontos negativos: Limpeza e condições e instalações da propriedade
When i went to use a towel there was a black hair on it. Called service desk and couldn't hear them nor did i get a response about different towels. Also there had been an ice storm prior to when we arrived...the sidewalk to our room was ice covered with no ice melt to help clear the ice. Very disappointed
Hospedou-se por 2 diárias em fev. de 2022
Resposta de Manager em 5 de mar. de 2022
I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.,

8/10 - Boa

Shawn

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em ago. de 2021
Resposta de Manager em 15 de ago. de 2021
We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.,

2/10 - Terrível

Viajante verificado

Viagem em grupo, Viagem a dois
Pontos negativos: Limpeza e condições e instalações da propriedade
The bed had hair all over it, like it wasn’t really cleaned. Air conditioning was not very good.
Hospedou-se por 2 diárias em jul. de 2021
Resposta de Manager em 9 de jul. de 2021
Through feedback like yours we are able to address our weaknesses and to improve upon them and we thank you for taking the time to write. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Again, thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience. We hope that you will change your mind about giving us a second chance and that you will someday return to be impressed by the changes we've made.

8/10 - Boa

James

Viagem com a família
Pontos positivos: Serviço e funcionários e conforto do quarto
Happy camper
Noticed little things such as coffee pot cleanliness and items on carpet that should have been picked up by vacuum. All minor. Overalls good nights stay
Hospedou-se por 1 diária em jul. de 2021
Resposta de Manager em 5 de jul. de 2021
We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our carpet. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

6/10 - Ok

Kathrine

Viagem com a família
Pontos negativos: Limpeza
Its a stay if you have to hotel. Its outdated but functional. Personally the price is too high for what you get, but its pet friendly so your options are limited in Pryor, which is probably why they are on the higher end of where they should be priced.
Hospedou-se por 3 diárias em fev. de 2021
Resposta de Manager em 14 de fev. de 2021
Thank you for sharing this honest review and feedback about our price. We appreciate you taking the time to share your experience.

8/10 - Boa

Viajante verificado

Viagem a dois
Pontos positivos: Serviço e funcionários e comodidades
The location of the hotel was hwy accessible. The staff were friendly and happy to explain things. The room was pretty clean, but i was hoping for a neutral smell in a smoking room. There were some slight upkeep issues, but the room was kept neatly. Overall not my worst experuence in a hotel. Will stay again once covid is over and see if that makes a difference.
Hospedou-se por 1 diária em dez.. de 2020
Resposta de Manager em 22 de dez. de 2020
Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We hope to someday see you again and completely transform your view of our service and hospitality.

8/10 - Boa

William

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em out. de 2020
Resposta de Manager em 2 de nov. de 2020
We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.,

10/10 - Excelente

Bruce

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em out. de 2020
Resposta de Manager em 26 de out. de 2020
On behalf of our entire staff thank you for staying with us and for rating your stay.,

8/10 - Boa

Anthony

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Relaxing and quiet
Hospedou-se por 1 diária em set. de 2020
Resposta de Manager em 22 de set. de 2020
Thank you for sharing your experience with us. We appreciate the input referring to our hotel. Guest comments such as yours help us to continuously improve. Thank you for your business.

8/10 - Boa

Viajante verificado

Viagem de negócios
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e conforto do quarto
Needs attention
No hot water. Room hadn't been cleaned properly. I didn't notice this until i got up in the morning and found trash behind bathroom door and under trash can
Hospedou-se por 1 diária em ago. de 2020
Resposta de Manager em 26 de ago. de 2020
Thank you for sharing this experience with us. We truly value you feedback with regards to our room and your insights regarding our hot water. Please consider staying with us again so that we can have the opportunity to provide you with an even superior experience.

10/10 - Excelente

Shelly

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jul. de 2020
Resposta de Manager em 18 de jul. de 2020
We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

8/10 - Boa

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Would stay again
Short stay but nice clean place and always love queen beds over the twin ones in other hotels
Hospedou-se por 1 diária em jul. de 2020
Resposta de Manager em 10 de jul. de 2020
To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our hotel. We hope to see you again in the future. Thank you for your valuable business.

8/10 - Boa

Russell

Viagem de negócios
Pontos positivos: Limpeza e conforto do quarto
Good hotel no breakfast, and rooms a little old
Hospedou-se por 1 diária em jul. de 2020
Resposta de Manager em 9 de jul. de 2020
Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our breakfast. We hope to see you again to provide you with an exceptional level of service and hospitality.

10/10 - Excelente

Cameron

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jul. de 2020
Resposta de Manager em 7 de jul. de 2020
On behalf of our entire staff, we thank you for your business and for rating your experience.

4/10 - Insatisfatória

Hunter

Viagem de negócios
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade e conforto do quarto
Bed bugs got me good. They refunded my money but didn’t seep and still itching bad.
Hospedou-se por 1 diária em nov. de 2019
Resposta de Manager em 21 de nov. de 2019
I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such a usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.

2/10 - Terrível

Viajante verificado

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza
The bed was awful. The heater made loud noise when it kicked on. Clock didnt work . hot water made loud noise when you turned it on in shower.
Hospedou-se por 2 diárias em nov.. de 2019
Resposta de Manager em 5 de nov. de 2019
Thank you for taking the time to share. We appreciate your feedback regarding our bed as well as our shower. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

2/10 - Terrível

Teri

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
They are rude heartless cold people will never stay there again
Hospedou-se por 1 diária em jun. de 2019
Resposta de Manager em 27 de jun. de 2019
Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience.

8/10 - Boa

Jessica

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2019
Resposta de Manager em 6 de mai. de 2019
We have high standards of hospitality and service and are always improving. We hope to see you again very soon!

2/10 - Terrível

Viajante verificado

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Dirty sheets and pillows
Hospedou-se por 1 diária em mar. de 2019
Resposta de Manager em 11 de mar. de 2019
It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our pillows and sheets. Your voice is very valuable to us and we hope you will return on your next travels.

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hotel was clean, staff were very nice. It had a refrigerator, microwave, coffee pot, and hair dryer which was great. Bed was a little squeaky and the faucet didn't have a long enough spout. All in all I would recommend it for the price. Website should list a pet fee, not just 'pet friendly.'
Hospedou-se por 1 diária em dez.. de 2018
Resposta de Manager em 2 de jan. de 2019
I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.

8/10 - Boa

Jennelle

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em nov. de 2018
Resposta de Manager em 2 de dez. de 2018
We can't thank you enough for sharing your rating. It would delight us to host you again!