6/10 - Ok
Vincent R.
25 de jul. de 2025
Pontos positivos: Limpeza
OVERALL FEELING OF DECEPTION! Communication was POOR as we had to message multiple times to get a response for issues. No requests were resolved without further CHARGES OR FEES as an option. We requested an hour early check in (for a 2 week stay) and Kevin said he charges a 50 fee. We book through VRBO every time when we travel and have never had this experience. KEVIN will never achieve SUPERHOST STATUS. The listing is completely misleading, for example: WIFI and Internet provided was INOPERATIVE (NO STREAMING AND CERTAINLY, NO USING 2 TV'S AT THE SAME TIME). We run our business remotely and had to use our OWN CELLPHONE WIFI HOTSPOT THE ENTIRE TIME. Kevin wanted us to go shopping (on our vacation) to buy and install a WIFI booster to address the WIFI issue and then he said he would reimburse us for the cost. NO STREET PARKING - instructions were confusing and inadequate (we had to get up at 4AM twice to let another renter's car out), stingy on towels and linens - no soap or starter amenities, listing states sleeps - 6-7 with only 2 water glasses and 4 coffee cups and no cutting board? (listing says CHEF’S kitchen) no dishwasher and WATER IS A DRIZZLE AT BEST in the kitchen, there is no water/ice in the refrigerator, air conditioning should specify WINDOW UNITS IN BEDROOMS ONLY - condo was extremely hot throughout the whole house (living area). Washer & Dryer is coin operated in the basement at 6.00 per load! Would not rent from this group ever again!
Vincent R.
Hospedou-se por 14 diárias em jul. de 2025