Cabanas em Promenade Suwakyo, 10

"駐車場の数が絶対的に少なく、徒歩で5分以上かかる町営の駐車場へ停めないと行けなく、晴れていれば良いですが、悪天ですと最悪です。 "

"We tried to cancel the reservation with all or some refund due to death of a family member just a few days before our check-in day. We provided everything we have including death certificate but the facility insisted the whole prepaid fees in full are not refundable. We understand the hotel's policy but rather than show their condolences in any degrees, the hotel letting us not just suffer for lost of life and also financially lost. The hotel has lost their reputation on one of the most...

"スタッフ対応が良かった"

"Incredible experience. Very kind staff and everything to the rooms, onsens, dinner and breakfast were fantastic. We will definitely return again "

"Checkout staff was incredibly kind and helpful. The onsen was welcoming for foreigners and we were informed tattoos were okay too, which was an unexpected surprise. Amenities (including robe for the onsen) were provided and there were vending machines easily accessible as well. Short walk to Yuzawa Station so it was very convenient. Compared to other properties in the area, it was nice to stay in a hotel with a private bathroom for only a slight price increase from hostel-style accommodations....

"部屋は綺麗で居心地は良かったです。"

"清潔な感じがしました。 "

"綺麗だし、スタッフの方々は日本語上手くて丁寧だし、とにかく値段のわりに想像以上にいい施設でした！おすすめです！"