Rating Details:
The property manager was adequately helpful.
The vacation rental was spotless.
I was more than happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We’ve stayed in this same unit for years and are very fond of it. The staff at Kauai Kahuna was incredibly responsive to our needs and we so appreciated their desire to accommodate our needs. With all that said, no one informed us that the swimming pool would be closed for our entire stay, and with the extra rainy weather and having a 7 year old who loves pools, we would have definitely opted for other accommodations this trip had we been informed - it was a huge disappointment and although the company reimbursed us for a small amount of our reservation fee, it didn’t make up for the loss of access to a pool for two weeks. No one else’s in Princeville would allow us to pay for pool time and it cast a very sad shadow over our trip. Not sure if we’ll stay here again after that experience.