Barco

Avaliações de Residence St. Havel Prague Old Town

4 out of 5
Residence St. Havel Prague Old Town
Havelská 500/25, Prague

Avaliações

8,6

Excelente

Nota 10 - Excelente. 93 de 186 avaliações" "
Nota 8 - Boa. 57 de 186 avaliações" "
Nota 6 - Ok. 22 de 186 avaliações" "
Nota 4 - Insatisfatória. 11 de 186 avaliações" "
Nota 2 - Terrível. 3 de 186 avaliações" "

8,8/10

Limpeza

8,0/10

Serviço e funcionários

8,2/10

Comodidades

8,8/10

Condições e instalações da propriedade

9,0/10

Cuidado com o meio ambiente

Avaliações

6/10 - Ok

Viajante verificado

Viagem em grupo, Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
Localização excelente perto de tudo, espaço interno do quarto é muito bom, tive problema no aquecimento de água e a comunicação com a responsável é pessima, não tem a mínima vontade de ajudar, sempre nervosa, se não precisar da gerente fica tudo muito bom.
Hospedou-se por 3 diárias em mai. de 2019

10/10 - Excelente

Samuel

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Spacious and neat apartment!
Hospedou-se por 3 diárias em mai. de 2024

10/10 - Excelente

TapouT

Pontos positivos: Limpeza e condições e instalações da propriedade
Very helpful staff at check in. A little hard to find at first but so is most places in the heart of old town Prague. Very spacious rooms. And no harrassment about checking out exactly at 10am which was nice. In fact it was the reason I booked two additional nights at the hotel.
Hospedou-se por 1 diária em abr. de 2024

10/10 - Excelente

rosa

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Is just around the corner of the old clock! Beautiful place, bigger than it looks in the pictures.

10/10 - Excelente

Dylan

Pontos positivos: Limpeza e conforto do quarto
Fantastic apartment in centre of city
Stayed for 5 nights mid-February in the Exclusive Apartment, 1 Bedroom, Terrace, City View. Check-in was done in advance of arrival and a code to access the apartment was provided upon completion. This went smoothly and we had no issues with the code. Didn't meet any staff in person but they were quick and helpful when contracted through hotels.com messages. The apartment is in a great location right next to the old town square and major sights. Very easy to locate. Our apartment was on the 5th floor and thankfully there is an elevator and it was working. It only went up to the 4th floor, so we did have to walk the last flight but this was not an issue. The apartment itself was very clean and comfortable, with everything you require for short or longer stays (we were huge fans of the coffee machine). The room was a comfortable temperature in February although I can see this being an issue in the summer (there was a fan and an old looking AC-unit but we can't comment on their effectiveness). The view was nice from some of the windows, but the view from the terrace was restricted. The only minor issue we encountered was noise. You will hear street noise which is to be expected and this will be worse at weekends. We didn't mind this as much, however we were woken each day by church bells - again, not too surprising given the location but they are loud and seem to go on forever! We really enjoyed our stay here and would certainly consider it again in future.
Hospedou-se por 5 diárias em fev. de 2024

10/10 - Excelente

MIEUN

Viagem em grupo, Viagem com a família
Pontos positivos: Limpeza e conforto do quarto
찾기 어렵다는 후기에 걱정을 너무 했었는데 후기 중 후터스 술집 옆문 통로로 들어가면 된다고 적힌 글을 보고 바로 찾을 수 있었어요. 숙소도 깨끗하고 넓고 너무 편히 1박하고 나왔어요~ 근처 맛집이나 관광 할 곳에 근접해 도보로 아이들과 다니기도 무난했고 저흰 1구역 주차권 구매 해서 맘놓구 주차 후 돌아 다녔네요
Hospedou-se por 1 diária em fev. de 2024

6/10 - Ok

Olena

Pontos positivos: Limpeza
Pontos negativos: Conforto do quarto
Ask about construction noise
The place was great. Spacious. Central. Problem checking is as the code we received didn’t work and we ended up in a totally different apartment. Which was great until the mornings when construction was going every day. Veronika finally did help us to move so we had quiet for 2 of our 6 nights.
Hospedou-se por 6 diárias em jan. de 2024

8/10 - Boa

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza e conforto do quarto
Hospedou-se por 5 diárias em dez. de 2023

10/10 - Excelente

Nikolai

Viagem em grupo
Pontos positivos: Limpeza e conforto do quarto
Enjoyable stay
The appartment we rented looked a lot nicer in real life than in the pictures. And the receptionist was very cute :D And it's dead smack in the city center!
Hospedou-se por 3 diárias em nov.. de 2023

8/10 - Boa

Soojung

Viagem com a família
Pontos positivos: Limpeza
위치가 최고예요.
공간이 아주 넓고 훌륭합니다. 숙소 위치가 너무 좋아요. 하벨시장 바로 옆이라, 관광 중 잠깐씩 쉬러 들어오기 좋았습니다. 다만, 타월, 비누, 휴지 등이 빨리빨리 공급되지 않고, 집이 커서인지 좀 추웠는데, 해결이 안됐습니다. 그래도 위치가 너무 좋고, 집이 아주 크고 훌륭해서 또 이용할 의사가 있습니다.
Hospedou-se por 5 diárias em out. de 2023

8/10 - Boa

Linda

Viagem com a família
Pontos positivos: Limpeza
The property is in an excellent location in Old Town, right near the square and many tourist attractions. Lots of restaurants and shops. The property was more like an apartment rental than a hotel. Staff only there 10am-3pm, no housekeeping, and you get a code for all doors which sometimes was hard to work. Also, the elevator was broken so we had to bring our luggage up 3 floors.
Hospedou-se por 2 diárias em out. de 2023

10/10 - Excelente

Graciela, San Francisco

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
This place is in the heart of the old town It is beautiful No roon service It is like Airnb Five stories up tje stwirs Not for people with mobility issues
Hospedou-se por 3 diárias em out. de 2023

10/10 - Excelente

John

Best thing about St. Havel is the location, just steps from everything in Old Town. Easy walk to Lesser Town too. Our apartment even had a clothes washer! Really helpful if you have extra guests.
Hospedou-se por 13 diárias em out. de 2023

8/10 - Boa

Marty

Hospedou-se por 1 diária em out. de 2023

10/10 - Excelente

Eva

Viagem com a família
Hospedou-se por 4 diárias em set. de 2023

10/10 - Excelente

Jacob

Viagem com a família
Pontos positivos: Limpeza e conforto do quarto
1st trip to Europe
It was in a fantastic location and close to train station 15 minute walk. Large space
Hospedou-se por 3 diárias em set. de 2023

10/10 - Excelente

Jean

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 6 diárias em set. de 2023

8/10 - Boa

Liwayway A

Pontos positivos: Limpeza e condições e instalações da propriedade
It’s home away from home!
Hospedou-se por 3 diárias em set. de 2023

10/10 - Excelente

Michelle

Pontos positivos: Limpeza e conforto do quarto
Hospedou-se por 3 diárias em set. de 2023

10/10 - Excelente

Jennifer

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Loved the access to everything - especially the pub right across the hall!

10/10 - Excelente

Peter

Viagem em grupo
Pontos positivos: Limpeza e conforto do quarto
Hospedou-se por 3 diárias em jul. de 2023

10/10 - Excelente

Gitte

Hospedou-se por 2 diárias em jul. de 2023

10/10 - Excelente

Dally

Pontos positivos: Limpeza e conforto do quarto
Lovely apartment
Hospedou-se por 2 diárias em jul. de 2023

8/10 - Boa

Frode

Viagem com a família
Pontos positivos: Conforto do quarto
Hospedou-se por 2 diárias em jul. de 2023

8/10 - Boa

Savitha, Sunnyvale

Viagem com família e crianças pequenas
Pontos positivos: Limpeza e condições e instalações da propriedade
Nice Property and close to old town.
Hospedou-se por 3 diárias em jul. de 2023

10/10 - Excelente

Jessica, Plymouth

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
This place was gorgeous! Perfect location, spacious, and the communication and helpfulness was great!
Hospedou-se por 1 diária em jul. de 2023

2/10 - Terrível

hari krishna varma

Viagem com a família
Pontos positivos: Limpeza e condições e instalações da propriedade
Pontos negativos: Comodidades
Pros- Excellent loc just steps away from time square Loved the proximity to everything. My kids enjoyed the stay whenever they feel tired after wandering around they came bk rest few mts and went bk again Bonus farmers market down stairs & mini Marts too to get necessary stuff Loved venue cafe - all healthy options literally next to the property And Starbucks and many places to eat and chill Checked in late night coz our flight was delayed and emergency service answered & provided access to property 13-15 mt walk to Charles bridge and new town square sigh seeing tours are next door Cons- Booked this property coz it has elevator as we have huge suitcases for party of 4 and as it’s very close to time square but elevator was broke for our 2 nights stay and was not addressed …we ended up carrying all luggage to 3 rd floor and bk down Refrigerator smelled horrible so v didn’t end up using it coz it’s not at all in good condition Tried communicating with front desk but there was a student that day and she didn’t cared much and didn’t have enough knowledge about surroundings too When asked for grocery store she pointed very far away ones but in fact there are a lot next door that we found on our walks. Emergency service personnel is more responsive than local personnel at Checkin /reception Checkout is seem less & lady at reception is nice that day Overall we liked the location than anything else lots to do outside
Hospedou-se por 2 diárias em jul. de 2023

10/10 - Excelente

douglas

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Amazing unit! We stayed on the top fifth floor and it’s about 1500 ft.². Highly recommend this property! Are very flexible staff as well!
Hospedou-se por 2 diárias em jun. de 2023

10/10 - Excelente

Maria

Viagem com a família
Pontos positivos: Comodidades e condições e instalações da propriedade
One of the bed had hairs under the cover
Hospedou-se por 4 diárias em jun. de 2023

8/10 - Boa

KYONG AE

Hospedou-se por 2 diárias em jun. de 2023

10/10 - Excelente

Rebekah

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
What a beautiful location and room! Very clean! Nice and easy check in and coded rooms so no loosing keys! Bed was like sleeping on air! Had everything we needed in the room. Couldn’t have been happier! Would and have recommended this lovely hotel! Was within walking distance of a lot of things we wanted to do.
Hospedou-se por 2 diárias em mai. de 2023

6/10 - Ok

Jana

Viagem com a família
Pontos positivos: Limpeza e conforto do quarto
Very poor communication, nice property
These apartments are in a great location and are well maintained BUT the communication and check in process was not well done. We saw MANY people having access code issues EVERY DAY. Since the office is not open all the time, it means calling for assistance. Lots of the young people trying to check in didn’t have Int’l phone service and were frantic just trying to get in. Apartment doors can be opened remotely (or new codes given if one were to max out their attempts.). Unfortunately on our second night there, about 7pm, 3 people with suitcases entered OUR apartment. They were provided OUR ACCESS CODE! When the office opened the next day I went down to get a new code issued. I was told “oh we’re sorry” and given a new code. They were able to see that “I came in at 6:51pm”, but that was when the 3 strangers came in with MY code. ACK! Less crucial, listing showed blow dryer, there was none. I called to ask for one to be brought over and was told “we are not a hotel, you can go down to the office tomorrow”. I did and while there reported the refrigerator was dirty and had not been cleaned. Someone came to clean and delivered a blow dryer.
Lovely view from apt 5.2
Hospedou-se por 5 diárias em mar. de 2023

8/10 - Boa

asher

Pontos positivos: Limpeza e condições e instalações da propriedade
The location is great ,the place is clean and the receptionist was nice.
Hospedou-se por 7 diárias em mar. de 2023

10/10 - Excelente

katarina

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
We had nice view we saw clocktower from window and the apartment was huge and very nice
Hospedou-se por 6 diárias em jan. de 2023

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Conforto do quarto
Pontos negativos: Limpeza
Super emplacement, et l'appartement est superbe mais la proprete de la cuisine etait très approximative et le lave vaisselle ne fonctionnait pas. Neanmoins si je devais revenir, je reviendrai dans la residence
Hospedou-se por 2 diárias em dez. de 2022

8/10 - Boa

Viajante verificado

Viagem em grupo
Pontos positivos: Limpeza e conforto do quarto
Pre Christmas break with friends
Absolutely central for everything, apartment well equipped with everything you need, beds very comfortable. The accommodation was very warm and we had to turn it down a tad on arrival. The key code was a bit confusing to start with but once shown piece of cake. Very enjoyable stay with 4 other couples in adjoining apartments and all all us would definitely recommend these apartments .
Hospedou-se por 5 diárias em dez. de 2022

10/10 - Excelente

Syed, franklin

Pontos positivos: Limpeza
Great value for money.
Hospedou-se por 7 diárias em out. de 2022

10/10 - Excelente

Viajante verificado

Viagem em grupo
Pontos positivos: Limpeza e conforto do quarto
Best location,
Hospedou-se por 4 diárias em set. de 2022

8/10 - Boa

MARZENA

Viagem com a família
Pontos positivos: Condições e instalações da propriedade
The apartment is really spacious and located in the heart of Prague, you can do a lot of sightseeing on foot and spend wonderful evenings in the city centre. On the other hand, it can be quite noisy at night because of the nightlife downstairs. What I missed was some entertainment for kids (TV offered no channels to watch )
Hospedou-se por 4 diárias em ago. de 2022

8/10 - Boa

Monserrath

Hospedou-se por 3 diárias em ago. de 2022

10/10 - Excelente

Carmen

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
The apartment has a lot of space, very well located! That is its main asset. Personnel was very responsive and kind and they even let us check out later because we needed to use internet for work. I totally recommend
Hospedou-se por 3 diárias em jul. de 2022

10/10 - Excelente

Marsha

Viagem com a família
Pontos positivos: Limpeza e conforto do quarto
Wonderful!
It was wonderful! A very central location!
Hospedou-se por 4 diárias em jul. de 2022

10/10 - Excelente

dagan

Pontos positivos: Limpeza e conforto do quarto
Hospedou-se por 3 diárias em jun. de 2022

8/10 - Boa

Steven

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
I had trouble finding the property. The sign was way too small. Eventually, I figured out how the addresses worked in Prague and it was at the correct address. The "back" entrance had a better sign. They provided a washing machine, but no drier. I guess you hang the clothes to dry. Otherwise, the place was great!
Hospedou-se por 3 diárias em mai. de 2022

10/10 - Excelente

Rebecca

Viagem em grupo
Pontos positivos: Limpeza e conforto do quarto
Perfect location
Really lovely place and perfect location to explore Prague. Would definitely stay here again.
Hospedou-se por 4 diárias em mar. de 2022

8/10 - Boa

George

Pontos negativos: Limpeza e conforto do quarto
Could be better
I went solo, the kitchen still had old used wine and water bottles in the cupboard, which was concerning since it’s covid. Also, as I was marked as a solo traveller, I was given a single size duvet and one pillow on the double bed, very odd. The spare in the cupboard was not possible to use as it had no sheets on it. Otherwise, the place is positioned amazingly well
Hospedou-se por 2 diárias em nov.. de 2021
Resposta de Katerina em 13 de dez. de 2021
Thank you for your review. We apologize for the untidy garbage. We'll work it out with the cleaning lady.

10/10 - Excelente

Mayra Judith, CORONA

Pontos positivos: Limpeza e condições e instalações da propriedade
Clean, safe and close to main attractions
Hospedou-se por 4 diárias em out. de 2021
Resposta de Katerina em 13 de dez. de 2021
Thank you for your review. See you next time.

8/10 - Boa

Viajante verificado

Viagem em grupo
Pontos positivos: Limpeza e conforto do quarto
Spacieux et belle vue sur la ville
Première chambre un peu moyenne, les trois dans la même chambre (1 lit double et un canapé) alors qu'on avait réservé trois lits séparés. Mais changement pour la deuxième nuit, upgrade dans la meilleure chambre du complexe avec une très belle vue sur la ville et un appartement extrêmement spacieux.
Hospedou-se por 2 diárias em out. de 2021
Resposta de Katerina em 13 de dez. de 2021
Merci pour votre avis.

8/10 - Boa

yechezkel

Pontos positivos: Limpeza e conforto do quarto
בסך הכול מעולה
The apartment is very spacious. Fun to be in it. The cleanliness was just fine too, and the service was excellent. A bit lacking in the form of management of the place, and also the communication with the clerk is a bit problematic. Did not respond to messages. But overall it was a really good experience.
Hospedou-se por 2 diárias em set. de 2021
Resposta de Katerina em 5 de out. de 2021
Thank you for your review. We are looking forward to your next visit.

6/10 - Ok

Viajante verificado

Viagem com a família
Pontos negativos: Conforto do quarto
Hospedou-se por 5 diárias em set. de 2021
Resposta de Katerina em 5 de out. de 2021
Thank you for your review. We are looking forward to your next visit.