Terraço/pátio

Avaliações de Duo

4 out of 5
Duo
Teplicka 492, Prague

Avaliações

8,2

Muito boa

Nota 10 - Excelente. 317 de 900 avaliações" "
Nota 8 - Boa. 397 de 900 avaliações" "
Nota 6 - Ok. 132 de 900 avaliações" "
Nota 4 - Insatisfatória. 38 de 900 avaliações" "
Nota 2 - Terrível. 16 de 900 avaliações" "

8,6/10

Limpeza

8,2/10

Serviço e funcionários

8,2/10

Comodidades

8,2/10

Condições e instalações da propriedade

8,2/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

marcelo

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hotel muito bom
A estadia foi muito proveitosa. O Hotel é confortável e funcional, do tipo executivo. o Café da manhã é satisfatório (BOM) e a atenção dos funcionários também é digno de destaque.

8/10 - Boa

Marciley

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Limpo e de fácil acesso
Hotel a 200 m da estação do metrô. Tem excelente café da manhã. Poderia ser disponibilizado a academia de ginástica e a piscina para os hóspedes sem custo. Há desconto de 20% para os hóspedes na tarifa cobrada.

8/10 - Boa

Marco

Pontos positivos: Limpeza e serviço e funcionários

10/10 - Excelente

Jens

Viagem a dois
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Es war alles okay für 1 Tag Aufenthalt
Hospedou-se por 1 diária em mai. de 2024

8/10 - Boa

Nora

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Everything was fine, except for vegan breakfast.
Hospedou-se por 2 diárias em mai. de 2024

8/10 - Boa

kurt

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
gut erreichbar,die lage und parplatz optimal, essen ok, werde mal wieder vorbeikommen.
Hospedou-se por 2 diárias em mai. de 2024

8/10 - Boa

Diana

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Die Metrostation befindet sich in unmittelbarer Nähe der Unterkunft. Sehr gute Anbindung zu vielen Sehenswürdigkeiten.
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Andrea Pichalova em 14 de mai. de 2024
Thank you for taking the time to leave us a review. We are thrilled to hear that you found our location convenient, with easy access to the metro and nearby attractions. We strive to provide a great base for our guests to explore the city and are glad it met your expectations. We look forward to welcoming you back in the future for another pleasant stay!Best regards,Andrea PíchalováHotel Director

10/10 - Excelente

Klaus Dieter

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2024

6/10 - Ok

Jennifer

Pontos positivos: Serviço e funcionários
There was a concert near by so the rates were astronomical. I could have stayed at the 4 Seasons for the cost. The room was clean but the building appeared to be from when the wall was up. The front desk was absolutely outstanding though!!
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Andrea Pichalova em 14 de mai. de 2024
Thank you for sharing your thoughts with us. We're sorry to hear that you found our rates higher than expected during the concert period. We strive to keep our pricing competitive, especially during high-demand events, but we understand your concerns. It's great to hear that you found the room clean and our front desk staff outstanding! We're proud of our team and their commitment to providing exceptional service. We appreciate your feedback on our facilities and will consider it as we continue to update and improve our hotel. We hope to have the opportunity to welcome you back under more favorable circumstancesAndrea PíchalováHotel Director

8/10 - Boa

Jennifer

Viagem em grupo, Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Wir verbrachten in diesem Hotel 2 Nächte für das Rammstein-Konzert. Die Innenstadt und das Konzertgelände waren mit der U-Bahn (Linie C) gleich um die Ecke sehr gut erreichbar. Die Zimmer waren sauber und das Frühstücksbuffet hatte eine gute Auswahl. Die Happy Hour von 15 bis 17 Uhr an der Bar wurde gerne von uns genutzt. :-) Der Pool hatte leider geschlossen. Scheinbar wird dieser renoviert. Die Parkplätze kommen leider mit 21 € pro Nacht zum Zimmerpreis noch dazu. Sehr teuer für die abgelegene Lage. Alles in allem ist das Hotel für einen Kurztrip sehr gut geeignet.
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Andrea Pichalova em 14 de mai. de 2024
Dear Jennifer,Thank you for choosing our hotel for your stay during the Rammstein concert and for taking the time to provide feedback. We are glad to hear that you enjoyed the convenient location of our hotel, the cleanliness of our rooms, and our breakfast selection. It’s also great to know you took advantage of our happy hour at the bar!We apologize for any inconvenience caused by the pool being closed for renovations; we are working hard to enhance our facilities for your future enjoyment. Additionally, we understand your concerns about the parking fees and will take them into consideration as we continually strive to meet our guests' needs and expectations.We appreciate your comments and hope to welcome you back soon for another visit!Andrea PíchalováHotel Director

8/10 - Boa

Anton

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Andrea Pichalova em 14 de mai. de 2024
Dear Anton,Thank you for sharing your experience with us. We truly value your feedback as it helps us to continually improve our service and ensure that we meet the expectations of our guests. We're delighted to hear about what went well and equally keen to address any areas where we may have fallen short. If you have any further suggestions or need assistance in the future, please do not hesitate to contact us directly. We look forward to welcoming you back and hope to exceed your expectations on your next visit!Best regards,Andrea PíchalováHotel Director

10/10 - Excelente

Justine

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Es war sehr gut. U-Bahn gleich gegenüber. Vom Flughafen/ Konzert zurück gelaufen, ca. Halbe Stunde, perfekt. Sehr reichhaltiges und gutes Frühstück . Ständig frisch aufgefüllt. Insgesamt alles top. Zimmer war sehr schön, und groß.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Andrea Pichalova em 14 de mai. de 2024
Dear Justine,Thank you for sharing your experience with us. We truly value your feedback as it helps us to continually improve our service and ensure that we meet the expectations of our guests. We're delighted to hear about what went well and equally keen to address any areas where we may have fallen short. If you have any further suggestions or need assistance in the future, please do not hesitate to contact us directly. We look forward to welcoming you back and hope to exceed your expectations on your next visit!Andrea PíchalováHotel Director

8/10 - Boa

Michael

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2024
Resposta de Andrea Pichalova em 14 de mai. de 2024
Dear Michael,Thank you for the rating.We are looking forward to next visit.Andrea PíchalováHotel Director

8/10 - Boa

Ralf

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Gutes Hotel zum Besuch von Prag. Unmittelbare Nähe zur Metrostation. Parkplatzgebühren am Hotel leider sehr hoch (21€ pro Nacht). Frühstück sehr gut.
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Andrea Pichalova em 14 de mai. de 2024
Dear Ralf,Thank you for taking the time to review your stay with us. We're delighted to hear that you found our location convenient for exploring Prague and enjoyed our breakfast offerings. We apologize for any inconvenience caused by our parking fees. We aim to provide competitive pricing while ensuring the best possible service and security for our guests' vehicles. We appreciate your feedback and hope to welcome you back soon for another enjoyable stay.Andrea PíchalováHotel Director

8/10 - Boa

Kerstin

Pontos positivos: Limpeza e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Andrea Pichalova em 14 de mai. de 2024
Dear Kerstin,thank you for your review and rating.Looking forward to your next visit at Duo.Best regards,Andrea PíchalováHotel Director

6/10 - Ok

Julia

Viagem em grupo
Pontos positivos: Limpeza e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
Staff is not that polite.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Andrea Pichalova em 14 de mai. de 2024
Dear Julia,Thank you for bringing this to our attention. We apologize if the service you received did not meet our standards for staff politeness and professionalism. We take your feedback seriously and will address this with our team to ensure we improve our customer interactions. Your experience is important to us, and we hope to have the opportunity to demonstrate our commitment to excellent service during your next visit.Andrea PíchalováHotel Director

10/10 - Excelente

Timo

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Andrea Pichalova em 14 de mai. de 2024
Dear Timo,Thank you for sharing your experience with us. We truly value your feedback as it helps us to continually improve our service and ensure that we meet the expectations of our guests. We're delighted to hear about what went well and equally keen to address any areas where we may have fallen short. If you have any further suggestions or need assistance in the future, please do not hesitate to contact us directly. We look forward to welcoming you back and hope to exceed your expectations on your next visit!Andrea PíchalováHotel Director

8/10 - Boa

Felix

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
👍
Hospedou-se por 1 diária em mai. de 2024
Resposta de Andrea Pichalova em 14 de mai. de 2024
Thank you for sharing your experience with us. We truly value your feedback as it helps us to continually improve our service and ensure that we meet the expectations of our guests. We're delighted to hear about what went well and equally keen to address any areas where we may have fallen short. If you have any further suggestions or need assistance in the future, please do not hesitate to contact us directly. We look forward to welcoming you back and hope to exceed your expectations on your next visit!Andrea PíchalováHotel Director

10/10 - Excelente

Isabell

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Gute Verkehrsanbindung
Hospedou-se por 1 diária em mai. de 2024
Resposta de Andrea Pichalova em 14 de mai. de 2024
Thank you for sharing your experience with us. We truly value your feedback as it helps us to continually improve our service and ensure that we meet the expectations of our guests. We're delighted to hear about what went well and equally keen to address any areas where we may have fallen short. If you have any further suggestions or need assistance in the future, please do not hesitate to contact us directly. We look forward to welcoming you back and hope to exceed your expectations on your next visit!Andrea PíchalováHotel Director

10/10 - Excelente

Marcus

Hospedou-se por 2 diárias em mai. de 2024
Resposta de Andrea Pichalova em 14 de mai. de 2024
Dear Marcus,Thank you for sharing your experience with us. We truly value your feedback as it helps us to continually improve our service and ensure that we meet the expectations of our guests. We're delighted to hear about what went well and equally keen to address any areas where we may have fallen short. If you have any further suggestions or need assistance in the future, please do not hesitate to contact us directly. We look forward to welcoming you back and hope to exceed your expectations on your next visit!Andrea PíchalováHotel Director

6/10 - Ok

Dragan

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Bei der Reservierung über Expidia wurde inkl. Frühstück und freier Parkplatz ausgewählt / angezeigt, zu einem Preis von 67€ pro Zimmer (2 Personen). Bei Ankunft kostete der Parkplatz für eine Nacht 20,50€. Die Buchung war im Hotel als "only room" eingegangen, so gab es kein Frühstück. Es wurde uns gesondert angeboten für 17€ pro Person, was wir, örtlichgebunden als zu teuer angesehen haben, und zähneknirschend dankend abgelehnt haben. Wir hatte dann ein opulentes Frühstück am Prager Rathausplatz für 9,99€ pro Person! Das Zimmer selbst kostete, statt wie auf der Expidia Webseite 67€, satte 81€! Das ist das 2. Mal das es mit Expidia nicht so geklappt hat, wie gebucht. in Zukunft werden wir direkt über die Hotels buchen!
Hospedou-se por 1 diária em mai. de 2024
Resposta de Andrea Pichalova em 14 de mai. de 2024
Dear Dragan,Thank you for taking the time to provide your feedback. We sincerely apologize for the confusion and inconvenience you experienced during your stay regarding the parking and breakfast charges. It appears there was a misunderstanding with the booking details, and we regret any discrepancies between the services expected and what was provided. We are looking into this issue with Expidia to ensure better accuracy in the information relayed. Additionally, we are reviewing our communication processes to improve how booking details are confirmed upon guest arrival. We value your decision to visit us and hope to have another opportunity to meet your expectations fully. Best regards,Andrea PíchalováHotel Director

8/10 - Boa

Ayham

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Andrea Pichalova em 30 de abr. de 2024
Dear Guest,Dear Ayham,Thank you for your review! We truly appreciate your feedback and are glad to hear that you enjoyed your stay. Looking forward to welcoming you back soon.Best regards,Andrea PíchalováHotel Director

8/10 - Boa

Kenneth

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The property is kept clean the staff is always cleaning. There are no premium channels on the television only music videos and news channels… boring!
Hospedou-se por 7 diárias em mar. de 2024
Resposta de Andrea em 21 de mar. de 2024
Dear Kenneth,Thank you for sharing your feedback with us. We're glad to hear that you appreciate the cleanliness of our property and the efforts of our staff to maintain it.Regarding the television channels, we apologize if the selection did not meet your expectations. We understand that having a variety of entertainment options is important to our guests. We will certainly take your feedback into consideration and explore options to enhance the channel offerings in the future.If there's anything else we can do to improve your experience, please don't hesitate to let us know. We value your input and strive to make each guest's stay as enjoyable as possible.Thank you for choosing to stay with us.Best regards,Andrea PíchalováHotel Director

10/10 - Excelente

Kenneth

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great staff!
Hospedou-se por 6 diárias em mar. de 2024
Resposta de Andrea em 21 de mar. de 2024
Dear Guest,Thank you for your kind words! We're delighted to hear that you had a positive experience with our staff. Providing excellent service is our top priority, and we're thrilled that our team members contributed to making your stay enjoyable.If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. We're here to ensure you have a fantastic stay.Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.Warm regards,Andrea PíchalováHotel Director

10/10 - Excelente

Marija

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Zimmer sauber, Personal sehr nett und zuvorkommend, habe zum Geburtstag sogar als Überraschung eine Torte aufs Zimmer bekommen, Frühstück sehr gut, nur 1 Stunde vor Schluss wird Nix mehr aufgefüllt, Personal spricht nur englisch, Parkplatz 20€ die Nacht, ubahn 2 min vor der Tür und in 15 min im Zentrum! Also wir kommen definitiv wieder!
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Andrea Pichalova em 29 de jan. de 2024
Dear Guest,Thank you for the fantastic review! We're delighted you enjoyed the clean room, friendly staff, and the birthday surprise. Your feedback on breakfast and parking is valuable. We're glad you'll be back and look forward to hosting you again.Best Regards,Andrea PíchalováHotel Director

10/10 - Excelente

Marija

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jan. de 2024
Resposta de Andrea Pichalova em 29 de jan. de 2024
Dear Marija,Thank you for taking the time to share your feedback with us. If there's anything specific that stood out to you or any additional suggestions you may have, we'd love to hear more. We look forward to the opportunity of hosting you again in the future.Best Regards,Andrea PíchalováHotel Director

8/10 - Boa

Reinhard

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Andrea Pichalova em 29 de jan. de 2024
Dear Guest,Thank you for taking the time to share your feedback with us.If there's anything specific that stood out to you or any additional suggestions you may have, we'd love to hear more. We look forward to the opportunity of hosting you again in the future.Best Regards,Andrea PíchalováHotel Director

10/10 - Excelente

Marika

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Ottimo
Hotel davvero comodo per visitare la città, molto vicino alla metro e dotato di ogni comfort. Camere semplici ma confortevoli, reception disponibile 24h. Dovessimo tornare a Praga torneremo volentieri qua
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Andrea Pichalova em 29 de jan. de 2024
Dear Guest,Thank you for sharing your positive experience with us! We're delighted to hear that you found our hotel really convenient for exploring the city, especially with its proximity to the metro. It's great to know that you enjoyed the comfort of our facilities and appreciated the simplicity and comfort of our rooms.Our 24-hour reception is dedicated to ensuring your needs are met throughout your stay. We look forward to welcoming you back if your travels bring you to Prague again. Your satisfaction is our priority, and we appreciate your kind words.Safe travels, and we hope to host you again soon!Best Regards,Andrea PíchalováHotel Director

10/10 - Excelente

Rubén

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 5 diárias em dez. de 2023
Resposta de Andrea Pichalova em 29 de jan. de 2024
Dear Rubén,Thank you for taking the time to share your feedback with us. If there's anything specific that stood out to you or any additional suggestions you may have, we'd love to hear more. We look forward to the opportunity of hosting you again in the future.Best Regards,Andrea PíchalováHotel Director

8/10 - Boa

Mikee Cloudette

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Andrea Pichalova em 29 de jan. de 2024
Dear Mikee,Thank you for taking the time to share your feedback with us.If there's anything specific that stood out to you or any additional suggestions you may have, we'd love to hear more. We look forward to the opportunity of hosting you again in the future.Best Regards,Andrea PíchalováHotel Director

10/10 - Excelente

jonas

Hospedou-se por 3 diárias em dez. de 2023
Resposta de Andrea Pichalova em 29 de jan. de 2024
Dear Jonas,Thank you for taking the time to share your feedback with us. If there's anything specific that stood out to you or any additional suggestions you may have, we'd love to hear more. We look forward to the opportunity of hosting you again in the future.Best Regards,Andrea PíchalováHotel Director

10/10 - Excelente

Robert

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em out. de 2023
Resposta de Andrea Pichalova em 29 de jan. de 2024
Dear Robert,Thank you for taking the time to share your feedback with us. If there's anything specific that stood out to you or any additional suggestions you may have, we'd love to hear more. We look forward to the opportunity of hosting you again in the future.Best Regards,Andrea PíchalováHotel Director

8/10 - Boa

Marianne

Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Trip to Prag
It not very good that one have to pass through all the smoking people, when one want to go in and out of the hotel. There was a lot of snow and ice on the parking, not good. Breakfast was super.
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Andrea Pichalova em 12 de dez. de 2023
Dear Marianne,Thank you for sharing your feedback with us. We sincerely appreciate your comments, both positive and concerning, as they help us identify areas for improvement.We apologize for the inconvenience you experienced with the smoking area near the entrance. Your feedback is valuable, and we will certainly review the layout to enhance the comfort of all guests, whether they smoke or not.We also regret the inconvenience caused by the snow and ice on the parking area. Our team will address this promptly to ensure safer conditions for our guests during adverse weather.On a positive note, we're delighted to hear that you enjoyed the breakfast. We strive to provide a positive experience, and we're pleased that this aspect met your expectations.Thank you for bringing these matters to our attention. Your satisfaction is important to us, and we will work to address these concerns for a better experience in the future.If you have any additional comments or suggestions, please feel free to share.Best regards,Andrea PíchalováHotel Director

10/10 - Excelente

Donghwa

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
가성비 Goood~!
출장 숙박 및 회의실로 잘 활용했습니다. 단체 관광객이 많은 가성비 호텔 입니다
Hospedou-se por 4 diárias em dez. de 2023
Resposta de Andrea Pichalova em 12 de dez. de 2023
Dear Guest,Thank you for taking the time to share your experience with us. We are pleased to hear that our hotel served you well during your business trip, providing accommodation and conference room facilities.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future.Best regards,Andrea Píchalová Hotel Director

8/10 - Boa

Steen

Hospedou-se por 3 diárias em dez. de 2023
Resposta de Andrea Pichalova em 12 de dez. de 2023
Dear Steen,Thank you for choosing hotel Duo for your recent stay. It was a pleasure having you with us, and we hope your experience was enjoyable.Your feedback is valuable to us, and we appreciate your patronage. If there's anything specific you loved about your stay or if there are areas where we can improve, please feel free to share your thoughts.We look forward to welcoming you back in the future. If your travels bring you our way again, we'll be delighted to host you.Best regards,Andrea PíchalováHotel Director

8/10 - Boa

René

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Andrea Pichalova em 12 de dez. de 2023
Dear René,Thank you for choosing hotel Duo for your recent stay. It was a pleasure having you with us, and we hope your experience was enjoyable.Your feedback is valuable to us, and we appreciate your patronage. If there's anything specific you loved about your stay or if there are areas where we can improve, please feel free to share your thoughts.We look forward to welcoming you back in the future. If your travels bring you our way again, we'll be delighted to host you.Best regards,Andrea PíchalováHotel Director

6/10 - Ok

Michael

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em nov. de 2023
Resposta de Andrea Pichalova em 12 de dez. de 2023
Dear Michael,Thank you for choosing Duo for your recent stay. It was a pleasure having you with us, and we hope your experience was enjoyable.Your feedback is valuable to us, and we appreciate your patronage. If there's anything specific you loved about your stay or if there are areas where we can improve, please feel free to share your thoughts.We look forward to welcoming you back in the future. If your travels bring you our way again, we'll be delighted to host you.Best regards,Andrea PíchalováHotel Director

8/10 - Boa

Joel

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hotellet, vart generellt bra, dock vart det ingen dubbel säng utan 2 90” sängar ihopställda bara. Personalen vart trevliga och service minded, dock var det mesta på hotellet väldigt dyrt. Rekommenderar starkt att köpa med sig eget kaffe då det vart avsevärt dåligt.
Hospedou-se por 3 diárias em nov.. de 2023
Resposta de Andrea Pichalova em 28 de nov. de 2023
Dear Guest,Thank you for your feedback. We're glad you found the hotel generally good with pleasant staff. We apologize for the bed arrangement and appreciate your note on pricing. We'll review our rates. We're sorry the coffee didn't meet your expectations and will address this. Your input is valuable, and we hope to welcome you back for an improved experience.Best regards,Andrea PíchalováHotel Director

8/10 - Boa

Norbert

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
Für die Preisklasse ok
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Andrea Pichalova em 27 de nov. de 2023
Dear Guest,Thank you for your feedback. We appreciate your honesty and are glad to hear that your experience was satisfactory considering the price range. If you have any specific suggestions or if there's anything we can do to enhance your future stays, please feel free to let us know. We value your input and look forward to the opportunity to welcome you back for another positive experience.Best regards,Andrea PíchalováHotel Director

10/10 - Excelente

Martin

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
We really liked the stay
Hospedou-se por 1 diária em nov. de 2023
Resposta de Andrea Pichalova em 20 de nov. de 2023
Dear Martin,Thank you for sharing your positive feedback! We are delighted to hear that you really enjoyed your stay with us. Providing a great experience for our guests is our top priority, and it's wonderful to know that we could contribute to making your stay enjoyable.If there's anything specific you appreciated or if you have any suggestions for improvement, please feel free to let us know. We look forward to the opportunity to welcome you back in the future and provide another excellent experience.Thank you once again for choosing us.Best regards,Andrea PíchalováHotel Director

10/10 - Excelente

A

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em nov. de 2023
Resposta de Andrea Pichalova em 20 de nov. de 2023
Dear Guest,Thank you for sharing your positive feedback! We are delighted to hear that you really enjoyed your stay with us. Providing a great experience for our guests is our top priority, and it's wonderful to know that we could contribute to making your stay enjoyable.If there's anything specific you appreciated or if you have any suggestions for improvement, please feel free to let us know. We look forward to the opportunity to welcome you back in the future and provide another excellent experience.Thank you once again for choosing us.Best regards,Andrea PíchalováHotel Director

8/10 - Boa

Claudia

Viagem a dois
Pontos positivos: Limpeza e comodidades
Enpfehlenswert, Auto lieber in einer Tiefgarage unterstellen
Hospedou-se por 1 diária em nov. de 2023
Resposta de Andrea Pichalova em 20 de nov. de 2023
Dear Claudia,Thank you for recommending us! We are pleased to hear that you had a positive experience during your stay. Your suggestion about using the underground car park is duly noted, and we appreciate your valuable feedback.Ensuring the safety and convenience of our guests is a priority, and we are glad you found the underground car park to be a preferable option.If you have any further comments or if there's anything else you'd like to share, please feel free to do so. We look forward to the opportunity to welcome you back in the future.Best regards,Andrea PíchalováHotel Director

2/10 - Terrível

Silvana

Hospedou-se por 1 diária em out. de 2023
Resposta de Andrea Pichalova em 20 de nov. de 2023
Dear Silvana,Thank you for sharing your positive feedback! We are delighted to hear that you really enjoyed your stay with us. Providing a great experience for our guests is our top priority, and it's wonderful to know that we could contribute to making your stay enjoyable.If there's anything specific you appreciated or if you have any suggestions for improvement, please feel free to let us know. We look forward to the opportunity to welcome you back in the future and provide another excellent experience.Thank you once again for choosing us.Best regards,Andrea PíchalováHotel Director

10/10 - Excelente

Khalil

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em out. de 2023
Resposta de Andrea Pichalova em 20 de nov. de 2023
Dear Khalil,Thank you for sharing your positive feedback! We are delighted to hear that you really enjoyed your stay with us. Providing a great experience for our guests is our top priority, and it's wonderful to know that we could contribute to making your stay enjoyable.If there's anything specific you appreciated or if you have any suggestions for improvement, please feel free to let us know. We look forward to the opportunity to welcome you back in the future and provide another excellent experience.Thank you once again for choosing us.Best regards,Andrea PíchalováHotel Director

2/10 - Terrível

Mark

Hospedou-se por 1 diária em out. de 2023
Resposta de Andrea Pichalova em 20 de nov. de 2023
Dear Mark,Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your honesty and value your input.We noticed that your overall rating was lower than we aim to provide, and we would be grateful if you could share more details about the aspects that contributed to this rating. Understanding your specific concerns will help us address any issues and make improvements where needed.Your satisfaction is our top priority, and we are committed to delivering an exceptional experience for our guests. If there's anything you'd like to discuss or if you have any additional comments, please feel free to reach out to us directly.We appreciate your support and hope to have the opportunity to welcome you back for an improved experience.Best regards,Andrea PíchalováHotel Director

10/10 - Excelente

Caglar

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Sehr schönes und sauberes Hotel ist sehr empfehlenswert
Hospedou-se por 2 diárias em out. de 2023
Resposta de Andrea Pichalova em 5 de out. de 2023
Dear Caglar,Thank you for your kind words and recommendation! We're thrilled to hear that you found our hotel very nice and clean. Providing a comfortable and pleasant stay for our guests is our top priority, and we're delighted that you had a positive experience with us.If you have any specific feedback or if there's anything else we can do to make your future visits even more enjoyable, please don't hesitate to let us know. We truly appreciate your recommendation and hope to welcome you back to our hotel in the future.Warm regards,Andrea PíchalováHotel Director

6/10 - Ok

Almir

Viagem com família e crianças pequenas
Pontos positivos: Limpeza e comodidades
Parkplatz zu teuer!
Hospedou-se por 2 diárias em out. de 2023
Resposta de Andrea Pichalova em 5 de out. de 2023
Dear Almir,Thank you for your feedback about our parking rates. We understand your concern and will review our pricing accordingly. We appreciate your input and hope to provide a more satisfactory experience during your next visit.Best regards,Andrea PíchalováHotel Director

10/10 - Excelente

Roberto

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em set. de 2023
Resposta de Andrea Pichalova em 5 de out. de 2023
Dear Roberto,Thank you for your kind words! We truly appreciate your positive feedback. It's our aim to provide a memorable experience for all our guests, and we're delighted to hear that we met your expectations.If you ever find yourself in the area again or have any specific requests for your next stay, please don't hesitate to reach out. We look forward to welcoming you back for another enjoyable visit.Warm regards,Andrea PíchalováHotel Director

10/10 - Excelente

Nico

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em set. de 2023
Resposta de Andrea Pichalova em 2 de out. de 2023
Dear Nico,Thank you for your wonderful evaluation! We're delighted you enjoyed your stay. Your feedback is invaluable to us, and we look forward to welcoming you back soon!Best regards,Andrea PíchalováHotel Director

10/10 - Excelente

Michaela

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent Hotel with good Connection to the City. Good Restaurant in the Hotel, good service, very supportive personel/staff. Modern Furnishings. Hervorragendes Hotel mit guter Verbindung in die Stadt (öffentliche Verkehrsmittel:Linie C). Hotelgröße fiel gar nicht auf, Personal war sehr aufmerksam. Sehr modern eingerichtet.
Hospedou-se por 4 diárias em set. de 2023
Resposta de Andrea Pichalova em 2 de out. de 2023
Dear Michaela,Thank you for your wonderful review! We're delighted you enjoyed your stay, our restaurant, and the attentive service from our staff. Your feedback is invaluable to us, and we look forward to welcoming you back soon!Best regards,Andrea PíchalováHotel Director