Avaliação verificada
4/10 - Insatisfatório
Elsa
20 de out. de 2026
Pontos positivos: Limpeza e precisão do anúncio
Pontos negativos: Check-in e comunicação
Very disappointing experience, starting with the check in.
I requested an earlier check in, as suggested in the property's own instructions, and was even willing to pay extra. Despite the apartment being ready, the host refused. What bothered me most wasn't the refusal itself, but the attitude. The responses were defensive and unnecessarily argumentative, almost as if proving who was in charge was more important than making a guest feel welcome.
The biggest concern, however, was security. On more than one occasion, the downstairs doors leading directly to the outside were left open overnight. With no reception or security staff on site, this was genuinely scary. Anyone could have walked into the building without anyone noticing.
And to top it all off, on our last morning, the fire alarm went off for hours, waking everyone up, with nobody around to deal with it. Literally hours of noise and no one taking responsibility.
I travel frequently and have stayed in many properties, but rarely have I experienced this combination of poor hospitality and lack of attention to guest safety. I would not stay here again or recommend it.
I would not stay here again.
Hospedou-se por 3 diárias em set. de 2026