Vilas em Portland

"HOST WERE VERY ATTENTIVE"

"I stayed at this property from 3/23/23 to 3/28/23 when i was on my way to rhe property i called owner to meet us whoever answered was very rude and not customer service friendly then i was given a number for house manager who saved the day Mr. Anderson was the best great customer service he immediately came to meet me i was so angry and tired but Mr. Anderson made me smile. I hope Mr. Anderson trained the other staff to be kind and a problem solver thanks for a wonderful stay Mr. Anderson and...

"This is a great spot. We stayed on the 3rd floor with a beautiful view of the sea and mountains around the corner. It was intimidating to get to with a hidden turn and steep rough drive but that also kept it private. Sangela and Jason are excellent hosts with a cool and engaging vision which added to our experience. It was quiet, clean, cool, well equipped and beautiful. If we weren't on our way to Kingston we'd have happily stayed longer and we will be back."

"Special instructions was not clear before booking couldn’t get a refund from host after host said they will refund the money. Place is crooked"

"The staff made the visit memorable. "

"Positives: fantastic view and very good in-house staff members (that includes service &delicious meals).Negatives:1. Owner (Barbara) lied about the condition of the house after hurricane stating they were NOT affected and have power. Power was restored the day of our arrival. She risked our wellbeing for personal gain.2. AC in master bedroom wasn't working and it was simply impossible to stay in this room. We slept there, sweating but couldn't enter it during the day. Barbra lied to house staff...