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Avaliações de Hotel Eastlund, BW Premier Collection

4 out of 5
Hotel Eastlund, BW Premier Collection
1021 NE Grand Avenue, Portland, OR

Avaliações

9,2

Maravilhosa

Nota 10 - Excelente. 1038 de 1379 avaliações" "
Nota 8 - Boa. 204 de 1379 avaliações" "
Nota 6 - Ok. 79 de 1379 avaliações" "
Nota 4 - Insatisfatória. 31 de 1379 avaliações" "
Nota 2 - Terrível. 27 de 1379 avaliações" "

9,6/10

Limpeza

9,6/10

Serviço e funcionários

9,0/10

Comodidades

9,4/10

Condições e instalações da propriedade

9,2/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Emma

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We were going to an event at the Modo Center and this was the perfect spot! Took less than 10 minutes to walk there. Staff was incredibly friendly and super helpful. The hotel was really busy when we were there so we didn’t have a chance to eat at the restaurant, but it looked great.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Ivan em 21 de mai. de 2024
Emma, Thank you for the amazing review of the hotel! I'm thrilled to hear that you enjoyed your time with us. We hope to see you again during your next visit to Portland!

10/10 - Excelente

Bryant

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Highly convenient to the highway and convention center, clean, and great service.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Ivan em 19 de mai. de 2024
Bryant, Thank you for the wonderful review of the hotel. I'm happy to hear that you enjoyed your stay and that everyone on staff went above and beyond to make sure it was comfortable for you. We hope to see you again during your next visit to Portland!

10/10 - Excelente

Chelsie

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We stayed & walked to the Moda for a concert. Super easy! Clean, modern hotel. Nice staff. Great rooftop restaurant with Happy Hour! I will definitely stay again.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Ivan em 16 de mai. de 2024
Chelsie, Thank you for the amazing review of the hotel. I'm thrilled to hear that your concert night went wonderfully and that everyone working provided top-notch customer service. We hope to see you again in the future!

10/10 - Excelente

Amber

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I absolutely loved this hotel with all of its decor and amenities. Being able to text the front desk and valet was fantastic and super convenient. The proximity to the Moda center is amazing, the room was very comfortable and clean with plenty of drinks and snacks available probably one of my favorite hotels that I have stayed at in Portland. Anytime I’m in town for a concert or at the Moda center. This will be the first place. I book!
Hospedou-se por 1 diária em mar. de 2024
Resposta de Ivan em 16 de mai. de 2024
Amber, Thank you for the amazing review of the hotel. I'm thrilled to hear that you enjoyed your stay with us and that everything went off without a hitch. We look forward to seeing you again in the future!

10/10 - Excelente

Ronald

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
For this to be a property under the best western, brand you would not know it because this is the luxury Side of best Western hotels I will definitely stay again at this hotel room service was great hotel staff was great even though it’s paid valet parking it’s worth paying for because the security that you feel as well as the attention you get when you need service
Hospedou-se por 4 diárias em mai. de 2024
Resposta de Ivan em 16 de mai. de 2024
Ronald, Thank you for the wonderful review of the hotel. I'm thrilled to hear that you enjoyed your stay and that everyone working went above and beyond to make sure you were taken care of. We hope to see you again during your next visit to Portland!

10/10 - Excelente

Tena

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The bed was comfortable, housekeeping respected the “do not disturb”, valet was handy and prompt. The front desk staff was welcoming. Cons: noise proofing was almost non existent - but wasn’t awful as long as people weren’t yelling in the hallway
Hospedou-se por 1 diária em mai. de 2024
Resposta de Ivan em 14 de mai. de 2024
Tena, Thank you for taking the time to leave a review, honest feedback is what allows us to improve and is always appreciated. I'm happy to hear that overall you enjoyed your stay and hope the hotel's amazing staff along with its modern amenities bring you back to stay with us again in the future!

8/10 - Boa

Franki

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2024
Resposta de Ivan em 14 de mai. de 2024
Franki, Thank you for taking the time to leave a review. We hope you choose us again during your next visit to Portland.

10/10 - Excelente

Mabel

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hotel Eastlund was a perfect place to stay for a night when going to a concert at Moda Center. Hotel is really clean, felt very safe, and is a 5 min walk to Moda. I’d definitely recommend staying here.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Ivan em 14 de mai. de 2024
Mabel, Thank you for the amazing review of the hotel. I'm thrilled to hear that you enjoyed your stay with us. I hope the hotel's amazing staff brings you back to stay again for your next Moda Center event.

6/10 - Ok

Hope

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Love this hotel and their restaurant! Only issue this time is we were supposed to get a parking credit per Expedia-they didn’t honor it.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Ivan em 14 de mai. de 2024
Hope, Thank you for taking the time to leave a review. It looks like with the credit we did not charge you anything for parking so you will be seeing the full security deposit refunded onto your card. The deposit can show as a pending charge for a few days after check-out which may be leading to the confusion. Please let us know if you have any questions and we hope you come back and stay with us again in the future!

10/10 - Excelente

Kathleen, Port Orchard

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The staff were great and the room was great too.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Ivan em 11 de mai. de 2024
Kathleen, Thank you for the amazing review of the hotel. I'm thrilled to hear that you enjoyed your time with us. I hope the hotel's amazing staff brings you back to stay with us again in the future.

10/10 - Excelente

Deysi

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I was delighted with the very efficient staff
Hospedou-se por 1 diária em mai. de 2024
Resposta de Ivan em 11 de mai. de 2024
Deysi, Thank you for the amazing review. I'm thrilled to hear that the hotel staff went above and beyond to make sure you were comfortable. We hope to see you again during your next visit to Portland.

10/10 - Excelente

Nataly

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Close to concert venue.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Ivan em 11 de mai. de 2024
Nataly, Thank you for the positive review of the hotel. I'm happy to hear that you enjoyed your stay with us and hope the hotel's amazing staff will bring you back to stay again in the future.

10/10 - Excelente

Iris

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great hotel! Love the interior, spacious rooms and walkable to the convention center
Hospedou-se por 1 diária em mai. de 2024
Resposta de Ivan em 6 de mai. de 2024
Iris, Thank you for the amazing review of the hotel. I'm thrilled to hear that you enjoyed your stay with us and that the hotel staff went above and beyond for you. We hope to see you again during your next visit to Portland.

10/10 - Excelente

Michael

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This is a very nice place staffed by happy, professional young people. They charge a lot for the parking, is the only thing.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Ivan em 3 de mai. de 2024
Michael, Thank you for the wonderful review of the hotel. I'm happy to hear that you enjoyed your time with us and that the staff did their best to make your stay comfortable. I hope their amazing energy will bring you back to stay with us again in the future!

10/10 - Excelente

Dupre

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice quiet and clean. I just wish they had more vegetarian options for food.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Ivan em 3 de mai. de 2024
Dupre, Thank you for taking the time to leave a review. I'm happy to hear that you enjoyed your stay overall and I appreciate the note about the vegetarian options, I will be passing it along to the restaurant's management team. I hope the hotel's amazing staff, central location and modern amenities will bring you back to stay with us again in the future!

10/10 - Excelente

aran

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Amazing will be coming back for sure
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Ivan em 3 de mai. de 2024
Aran, Thank you for the wonderful review of the hotel. I'm thrilled to hear that you enjoyed your stay and that the hotel staff went above and beyond for you. We look forward to hosting you again during your next visit to Portland.

6/10 - Ok

Jason

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
The lack of available parking combined with the poor valet parking system means the parking is not only inconvenient, it a a bit of a rip off. Also for a hotel in such a coffee loving city, the coffee shop closed at 10:30AM meaning no options without leaving the property. Lastly the damage to the room in various ways was less than appealing and detracted from the overall experience.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Ivan em 1 de mai. de 2024
Jason, Thank you for taking the time to leave a review. Honest feedback is what allows us to improve and is always appreciated. The restaurant and café are run by a separate company but I will be passing your feedback along to their management team to help them improve. I will also be following up with the housekeeping and valet teams to address the issues you faced and appreciate you making me aware of them. I hope the hotel's central location, modern amenities, and amazing staff will bring you back to stay with us again so that we have another chance at showing you what the Hotel Eastlund is all about.

10/10 - Excelente

James

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This is the concert hotel for us! Moda Center just a few blocks away which makes it easy. Wish they wouldn't crush you on parking fees if you're staying there in the hotel. Only other downside is no microwaves in the rooms. Other than that its great! Clean rooms and friendly staff.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Ivan em 1 de mai. de 2024
James, Thank you for the wonderful review of the hotel. I'm thrilled to hear we are your concert hotel and for the future would recommend the packages which include the cost of the valet parking. We look forward to seeing you again during your next visit to the Moda Center and Portland!

10/10 - Excelente

donna

Viagem com a família
Great location and many dining options
Hospedou-se por 5 diárias em dez. de 2023
Resposta de Ivan em 1 de mai. de 2024
Donna, Thank you for the wonderful review of the hotel. I'm thrilled to hear that you enjoyed your stay with us! I hope the hotel's central location, modern amenities and amazing staff will bring you back to stay with us again during your next visit to the Rose City.

10/10 - Excelente

Alexander C, Minneapolis

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
My favorite hotel in Portland!
Hospedou-se por 3 diárias em abr. de 2024
Resposta de I em 1 de mai. de 2024
Alexander, Thank you for the wonderful review of the hotel! I'm thrilled we have become your home away from home whenever you are in Portland. We look forward to seeing you again during your next visit!

10/10 - Excelente

Marisol

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Ivan em 1 de mai. de 2024
Marisol, 5 out of 5-- a perfect score! We love to see it and hope to see you again during your next visit to Portland!

10/10 - Excelente

Marisol

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Absolutely loved how our room looked. Very clean, very quiet, overall perfect. Definitely will be on our top lists of stays!!
Hospedou-se por 1 diária em abr. de 2024
Resposta de Ivan em 1 de mai. de 2024
Marisol, Thank you for the amazing review of the hotel! I'm thrilled to hear that you enjoyed your stay and that the hotel staff went above and beyond to make it special for you. We look forward to hosting you again during your next visit to Portland!

8/10 - Boa

Jamie, Rio Linda

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Good hotel. Staff wasn’t very helpful.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Ivan em 1 de mai. de 2024
Jamie, Thank you for taking the time to leave a review, honest feedback is what allows us to improve and is always appreciated. I am happy to hear that overall you enjoyed your stay and would like to extend my apologies about the staff not being helpful and my appreciation for making me aware. We pride ourselves on top-notch customer service and I will be following up with the team to make sure they are upholding Hotel Eastlund standards. We hope you stay with us again during your next visit to Portland so that you can experience all the hotel truly has to offer.

8/10 - Boa

Chris

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Ivan em 19 de mai. de 2024
Chris, Thank you for taking the time to leave a review. I'm happy to hear that overall you enjoyed your stay with us and hope the hotel's amazing staff, modern amenities and central location will bring you back to stay with us again in the future!

6/10 - Ok

Yingyu

Pontos positivos: Limpeza
Pontos negativos: Comodidades
Not much positive other than it’s location and convenience of dining
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Ivan em 1 de mai. de 2024
Yingyu, Thank you for taking the time to leave a review. Honest feedback is what allows us to improve and is always appreciated. It sounds like we fell short of your expectations during your most recent stay and I hope the hotel's central location, modern amenities, and wonderful staff are enough to bring you back to stay again in the future so that we can show you what the Hotel Eastlund is truly all about.

10/10 - Excelente

Andrea

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very clean and comfortable
Hospedou-se por 1 diária em abr. de 2024
Resposta de Ivan em 1 de mai. de 2024
Andrea, Thank you for the positive review of the hotel. I'm thrilled to hear that you enjoyed your stay with us and hope the hotel's wonderful staff and modern amenities bring you back to stay again in the future!

10/10 - Excelente

Lisa, Truckee

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I have stayed at this property twice and would go back again. The staff are excellent! The property is clean, quiet and a very attractive hotel. It backs up to Denny's which has a lot of homeless wandering around. The hotel feels safe and secure, I did not feel safe walking around after dark.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Ivan em 17 de abr. de 2024
Lisa, Thank you for the amazing review of the hotel. I'm thrilled to hear that you enjoyed your stay with us and that the hotel staff went above and beyond to make the stay as special as possible for you.

10/10 - Excelente

harold

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice hotel, reasonable price, close to areanas.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Ivan em 17 de abr. de 2024
Harold, Thank you for taking the time to post a review, honest feedback is what allows us to improve and is always appreciated. I'm happy to hear that you enjoyed your most recent stay.

10/10 - Excelente

Katie A

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Ivan em 17 de abr. de 2024
Katie, 5 out of 5-- a perfect score! We love to see it and hope to see you again in the future!

6/10 - Ok

Melissa

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 1 diária em abr. de 2024
Resposta de Ivan em 6 de mai. de 2024
Melissa, Thank you for taking the time to leave a review, honest feedback is what allows us to improve and is always appreciated. I hope you stay with us again in the future so that we have another chance to show you what the Hotel Eastlund is truly all about.

10/10 - Excelente

Karen

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Easy access to Max, Convention Center and Moda Center. Upstairs bar/restaurant was great fun before the game
Hospedou-se por 1 diária em abr. de 2024
Resposta de Ivan em 16 de abr. de 2024
Karen, Thank you for the wonderful review of the hotel. I'm thrilled to hear that you enjoyed your stay with us and hope the hotel's amazing staff will bring you back to stay again in the future.

10/10 - Excelente

Cheree

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Love this place!
Hospedou-se por 1 diária em abr. de 2024
Resposta de Ivan em 16 de abr. de 2024
Cheree, Thank you for the amazing review of the hotel. I'm thrilled to hear that you enjoyed your stay with us and hope the hotel's amazing staff brings you back to stay again during your next visit to Portland!

8/10 - Boa

Cassandra

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Ivan em 15 de abr. de 2024
Cassandra, Thank you for taking the time to leave a review, honest feedback is what allows us to improve and is always appreciated. I hope the hotel's amazing staff brings you back to stay again in the future!

10/10 - Excelente

Ken

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Clean, modern, walkable to Moda.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Ivan em 16 de abr. de 2024
Ken, 5 out of 5-- a perfect score! We love to see it and hope to see you again in the future!

10/10 - Excelente

Chris

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very clean, fresh, compitent and friendly staff. Very pleasant
Hospedou-se por 1 diária em abr. de 2024
Resposta de Ivan em 11 de abr. de 2024
Chris, Thank you for the amazing review of the hotel. I'm thrilled to hear that you enjoyed your stay with us and we hope to see you again during your next visit to Portland!

8/10 - Boa

Jon

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The hotel is right next to the train tracks downtown. That is convenient in the day, but very loud at night. They try to accomodate by giving guests ear plugs and having thick windows, but anytime a car crosses over the tracks its loud. I love everything about this hotel except that its so loud you can't sleep at night, which unfortunately negates one of the biggest reasons to visit for me.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Ivan em 11 de abr. de 2024
Jon, Thank you for taking the time to leave a review, honest feedback is what allows us to improve and is always appreciated. I have added a note to your profile to keep you in the city view rooms for any future stays which are located on the interior on the hotel and shielded from street noise. I hope the hotel's amazing staff and modern amenities will bring you back to stay with us again in the future.

10/10 - Excelente

Samuel

Viagem de negócios, Viagem a dois, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Everything is a cut above and very modern. A beautiful lobby, nice beds, window that opens, stream-lined, a drawer with small bags of ice, no loud ice machines, very classy
Hospedou-se por 4 diárias em abr. de 2024
Resposta de Ivan em 9 de abr. de 2024
Samuel, Thank you for the amazing review of the hotel. I'm thrilled to hear that you enjoyed your time here and that the hotel staff went above and beyond to make it as comfortable as possible. We hope to see you again during your next visit to Portland!

10/10 - Excelente

Amy

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Second time staying and will choose this hotel when visiting.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Ivan em 9 de abr. de 2024
Amy, Thank you for the wonderful review of the hotel. I'm thrilled to hear that we continue to impress and hope the hotel's amazing staff brings you back to stay with us again in the future!

10/10 - Excelente

Jose, HOOD RIVER

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was very clean, and staff very friendly
Hospedou-se por 1 diária em abr. de 2024
Resposta de Ivan em 9 de abr. de 2024
Jose, Thank you for the amazing review of the hotel. I'm thrilled to hear that the hotel staff went above and beyond for you. We hope you choose us again during your next visit to Portland!

10/10 - Excelente

Kristen

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Everything from the initial checkin, valet service, restaurant, cafe, room amazing, & checkout was great! I have stayed here before & will be back again! Nice job hiring stellar employees, everyone was very professional & friendly!
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Ivan em 6 de abr. de 2024
Kristen, Thank you for the wonderful review of the hotel. I'm thrilled to hear that the hotel staff went above and beyond to make the stay special for you. I hope their amazing customer service along with the hotel's modern amenities and central location will bring you back to stay with us again in the future!

10/10 - Excelente

Margot

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Clean
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Ivan em 5 de abr. de 2024
Margot, 5 out of 5-- a perfect score! We love to see it and hope to see you again in the future!

10/10 - Excelente

Jessica

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I loved everything about my stay the cleanliness and staff are amazing and the restaurant upstairs has amazing food.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Ivan em 4 de abr. de 2024
Jessica, Thank you for the amazing review of the hotel. I'm thrilled to hear that you enjoyed your stay and that the hotel staff went above and beyond for you. We hope to see you again during your next visit to Portland!

8/10 - Boa

Karl

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
R
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Ivan em 5 de abr. de 2024
Karl, Thank you for taking the time to leave a review, honest feedback is what allows us to improve and is always appreciated. I'm happy to hear that overall you enjoyed your time with us. We hope to see you during your next visit to Portland!

10/10 - Excelente

Prof. Bethany

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
It was first class experience, thank you!
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Ivan em 2 de abr. de 2024
Thank you for the wonderful review of the hotel. I'm thrilled to hear that the hotel staff went above and beyond to make your stay special. We hope to see you again in the future!

10/10 - Excelente

Katie

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice hotel very close to Moda Center
Hospedou-se por 1 diária em mar. de 2024
Resposta de Ivan em 2 de abr. de 2024
Katie, Thank you for the wonderful review of the hotel. I'm thrilled to hear that you enjoyed your time with us. We hope to see you again during your next visit to Portland!

10/10 - Excelente

Ralph

Hospedou-se por 1 diária em mar. de 2024
Resposta de Ivan em 22 de abr. de 2024
Ralph, 5 out of 5-- full marks! We love to see it and hope to see you again!

10/10 - Excelente

Robert

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Beautiful room, staff were excellent in all areas, food was wonderful…all in all a beautiful place to spend my time.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Ivan em 30 de mar. de 2024
Robert, Thank you for the wonderful review of the hotel. I'm thrilled to hear that you enjoyed your stay with us and that the hotel staff went above and beyond to make it comfortable for you. We hope to see you again during your next visit to Portland!

8/10 - Boa

Albert

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff was the best.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Ivan em 30 de mar. de 2024
Albert, Thank you for the wonderful review of the hotel staff. I am thrilled to hear they went above and beyond to make the trip special for you. We hope to see you again during your next visit to Portland.

8/10 - Boa

Brian

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I did not like that the 5th floor room was under the 6th floor kitchen and could hear them starting their day at 4am.
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Ivan em 30 de mar. de 2024
Brian, Thank you for taking the time to leave a review, honest feedback is what allows us to improve. My apologies for the issues with the cleaning noise. I will be following up with the cleaners to make sure it does not keep happening and appreciate you making me aware. I hope the hotel's amazing staff, modern amenities and central location will bring you back to stay with us again in the future.

10/10 - Excelente

Nathan

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
N/A
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Ivan em 30 de mar. de 2024
Nathan, 5 out of 5-- we love it! I'm thrilled to hear that you enjoyed your stay with us and hope the hotel's amazing staff brings you back to stay with us again in the future.