2/10 - Terrível
Steven
Viagem de negócios
29 de ago. de 2025
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I am requesting a portion of my last four days at the hotel that I booked through Expedia, but paid three on site. The hotel's WIFI wiring was down for almost a week, and I was unable to login to finish very important legal papers I needed to finish. I would have moved from the hotel if it was for the fact that the amount of papers I had were sorted and placed in the room in a specific order and had to be entered online in that order. Not only did the lack of wifi stop me from working on the case, but it also prevented the front desk to be notified of my Expedia payent, and instead of the clerk calling Expedia and requesting confirmation of the payment, the clearl tore off a piece of paper and gave me the direct number to Expedia to GET IT STRAIGHTENED OUT. I recorded the conversation, and will use the recording for a lawsuit I'm filing against Extended Stay America if I don't get a full refund of my time spent there during August 2025, specifically 20th-23rd. Plus the hassle and embarrassment of the same clerk calling the police, as if your hotel had won a "judgement' against me and forced me to move out of the hotel. At 71 years old and disabled, this lack of assistance, harassment, fraud, and failure to provide promised services amounts to Elderly Abuse, which is a FEDERAL CIVIL RIGHTS CRIME. It will be tried in a Federal District Court, and my attorneys will be asking for significant punitive damages, and your clerk and manager may face criminal charges for abuse.
Steven
Hospedou-se por 2 diárias em ago. de 2025