Stay in Portland Nov 17, 2023 - Nov 23, 2023 Bridgeway Inn & Suites Portland Airport Hotels.com itinerary: 72050900980104 Reservation details
Upon arrival the room was not what I expected, the carpet had holes, tears, burn marks etc. The shower head has mold which made it unsafe, I brought these issues to the attention of the manager and was told to contact hotels.com regarding a refund, which was rerouted again back to Bridgeway Inn. I was in town to burry my father who had passed away on November 1st; which made it impossible to find another place last minute. The management was unprofessional, dismissive and I never received linens, towels until the day I checked out. I had to crash on friends couch made it frustrating because I had already paid for my entire trip. I need to be refunded for my entire stay and this hotel needs to be shut down because its not deemed safe, hence another reason I am glad that my son wasn’t there because he would have gotten sick touching surfaces and putting his hands in his mouth. I have provided some photos to prove how disgusting and unsanitary this establishment is.