4/10 - Insatisfatória
Brooke K.
10 de ago. de 2025
Pontos negativos: Limpeza
The upstairs guest bathroom looked as though it had mold that had been painted over. On our check out day, as I was going back through to make sure nothing had been left behind, I opened the cabinet above the toilet and the whole thing fell off the wall. Thankfully I was able to catch it and scream for help. When we removed the cabinet, the whole wall was covered in black mold. I tried the emergency number and left a message but never received a call back. I had to wait until noon to call the booking company due to it being a Sunday. We were told that they would get maintenance over to fix it. There was no consideration of the black mold that we had been staying with for 4 days or the fact that the cabinet literally could have hurt someone terribly. I don't usually leave reviews-- the house was beautiful, was in a great spot and was very clean to the eye. But obviously there are some underlying issues that need to be addressed. Please be cautious when renting this house.
Brooke K.
Hospedou-se por 3 diárias em ago. de 2025