Hotéis de luxo em Planos

"Muito bom hotel. Café da manhã bem servido. Atendimento sempre especial. Quarto bem amplo, bonito e confortável, mas com necessidade de alguma renovação. A experiência com a jacuzzi não foi boa porque a limpeza/manutenção não era boa. No primeiro e único uso, observamos resíduos e cabelos estranhos juntos com a água. Então, desligamos e não a usamos mais. "

"A estadia foi boa. Porém o upgrade de quarto que o Hotéis.com diz que o hotel oferece tendo disponibilidade de quartos por eu ser cliente Gold, não é real. Pois havia disponibilidade de quarto no hotel, mas a recepção informou que desconhece isso. Ainda disse que se tivesse feito diretamente com o hotel, poderia sim receber um upgrade!"

"We stayed at The Bay Hotel & Suites with two young children and unfortunately our experience fell well below expectations. We booked a Senior Suite with Garden View based on the description and photographs advertised, but the initial room was materially different and raised genuine safety concerns. The advertised bathtub did not exist, the shower area was extremely slippery and our son slipped twice on the first day. The balcony opened directly onto a busy parking area with virtually no barrier...

"Di per sé la struttura non è male, ma l’opzione all inclusive è assolutamente da evitare! Durante il nostro soggiorno partecipavamo solo alla cena ed era veramente pessima! Al contrario la colazione era a livello di un 4 stelle. Peccato!"

"Pool area was very nice water was clean. Restaurant staff very attentive welcoming you Helen the cook and Alex and the other ladies in the restaurant. Breakfast and dinner had many selections of food. Enjoyed the greek night with live music.Room was outdated. Overall it was a very good stay."

"This is a big resort so there is little to no personalization. For instance, ALL the rooms are ready at the same time (no allowance for early check in). They have all the luggage in a room that is not secured but you do have access to your things easily. There are many steps everywhere to go anywhere. The pool is a nice temperature and the downstairs restaurant was very nice (atmosphere and taste) but the main restaurant was meh. I had heart issues one night and the staff at the hotel called...