Hotéis em Plain Dealing, LA

"Room"

"Ok"

"Staff and Paradise Cafe wonderful. Our room did not have a working tv, faucet knob came off, dirty snd stained sheets, mildew on shower. Voiced my comments to staff and they understood. I plan to personally write to Bally staff in Rhode Island. Casino had a whole 3rd floor empty. I have gone to Bally casinos for over 50 yrs and won’t return until things change."

"This was one of the most expensive hotels in the area, so I expected a much higher level of service. Unfortunately, my experience was extremely disappointing. The check-in process was unnecessarily slow, and the valet parking service was even worse. After requesting my vehicle, I waited nearly 50 minutes under the hot summer sun. Watching guests who arrived after me receive their cars first tested my patience. When I finally went to ask about the status of my vehicle, I discovered that no one...

"clean room but microwave was rusty and corroded inside. Told front desk that it was no need to replace it because I wasnt going to use it anyway. The refrigerator was clean. Bathroom sink and tub had some a few leftover hairs in them. Room smelled a little smoky but I sprayed lysol in air conditioner and on the curtains to refresh the air and room. Staff nice and courteous. aHad some troubles with the remote which according to the front desk was the wrong one. This particular stay was average...

"Everything was good and house keeping was on top of things"

"Staff was very friendly , helpful and professional! Our forth stay there , never disappointed!"

"Staff was outstanding and very helpful and very courteous. Cannot say enough about how easy it was to communicate with them. Breakfast was the best I have had in years. My compliments to the chef."

"I always stay at this specific hotel when I travel to the area. Always a great experience. This time wasn’t bad but it’s been better. I was on the highest floor although I requested a lower level and the room seemed a bit different than the lower floors. There was a bit of an odor similar to a nursing home (no offense intended). I also noticed some stray hair on the bathroom floor. The bed was not comfortable either. It was rather hard. Although this visit wasn’t at the quality level I have...

"I would’ve rated everything excellent but the property was under going renovation and it was a bit loud and dusty! The lady who made the cookies for the front desk, made sure we had an abundance of chocolate chip cookies and sugar cookies. She went out of her way to make them for us."

"I spent 300 dollars for them not to have a pool open this season very upset won't ever go back"

"the room was great!!"

"The good....The room was really clean, the decor was beautiful and the bed was so so comfortable. There was a lot of pillows, the AC worked great, and there were plugs on the bedside walls, next to the side tables to charge phones etc. It was downtown , and the staff was kind. The ok...The bathroom was mostly clean, but dirt was built up in the corners of the bathroom floors, the paint was chipped along the floor boards, the jetted tub showed signs of corrosion. I was really looking...

"This was my second stay at this location. For some reason the exterior doors were poorly sealed (2x). Many small bugs flying around room. Had to jam towel in door gaps to try and mitigate."

"It was a convenient place to stay and the price was good."

"The staff was super helpful and nice. The kids loved the breakfast. They thought it had a great selection."

"Smooth check-in. Clean rooms. Staff was excellent. The only thing was they could do better with the breakfast, not very fresh or tasty."

"Hotel excelente para o padrão com café da manhã delicioãso, com variedades, frutas e opções quentes todos os dias."

"This was the worst Hilton experience I’ve ever encountered. My family and I were traveling overnight, prior to booking this hotel I called to let them know what time I would be arriving and to see if I would be able to check in early. I was told yes, so I continued my booking. Just to arrive at 5 am and be told the room was given away and they no longer had any rooms available for me to get into, until 11am. Fortunately, another hotel was accommodating and allowed me to pay to stay there from...