Hi THERESA,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best Regards,Team Kasa

Hi Jung Yeon, Thank you for taking the time to share your feedback with us. We’re glad to hear that you found your accommodations clean and comfortable, but we sincerely apologize for the inconvenience with the hot water. We understand your frustration and appreciate your candidness—it helps us improve. We truly value your choice to stay with us and hope to have the opportunity to serve you again under better circumstances. Sincerely, Team Kasa

Hi Mary,We appreciate your positive rating and are delighted to hear you had a generally good experience with us. If there were any specific aspects that prevented it from being perfect, please don't hesitate to share your feedback with us. Your input is invaluable, and it helps us continually improve. Our Guest Experience Team is always available to assist, so please feel free to reach out anytime. We're here to ensure your future stays are exceptional; can't wait to have you back with us!Best regards,Team Kasa

Hi Julie, We are thrilled to hear that you found The Maverick by Kasa exceptionally clean and the self-check-in instructions very straightforward. Ensuring a pristine environment and providing easy-to-follow instructions for our guests are key aspects of our commitment to delivering a seamless and enjoyable stay experience. See you soon! Best regards, Team Kasa

Hi Kiran, We are sorry to hear about the inconvenience you faced with the hot water in the shower and the parking situation during your stay. Your feedback is valuable to us as we strive to improve our services and facilities for all our guests. Rest assured, we have already addressed these issues with our team to prevent such occurrences in the future. We appreciate your understanding and hope to have the opportunity to provide you with a much better experience on your next visit to The Maverick by Kasa. If there is anything further we can assist you with, please do not hesitate to let us know. Sincerely, Team Kasa

Hi Elena, We appreciate you taking the time to share your experience at Kasa. Your feedback regarding the building and amenities is valuable to us, and we are sorry to hear about the issues you faced with the heat and water. We apologize for the inconvenience caused by the faucet in your sink and the delay in addressing it. Rest assured, we will work diligently to ensure such issues are promptly resolved to enhance the overall guest experience. Despite these challenges, we are glad to hear you had a good stay with us. We look forward to welcoming you back soon! Best regards, Team Kasa

Hi Charles, Thank you so much for your kind words about your stay at The Maverick by Kasa. We are thrilled to hear that you loved the old charm of the property. It has been tastefully redone to meet modern standards. Your satisfaction is our utmost reward, and we can't wait to have you back for another exceptional experience. Best regards, Team Kasa

Hi Brandi, We greatly appreciate your kind words regarding the helpfulness of our staff during your stay at Kasa. Ensuring exceptional service is a top priority for us, and we are thrilled to hear that our team made a positive impact on your experience. Your feedback motivates us to continue delivering outstanding service to all our guests. See you back soon! Best regards, Team Kasa

Hi Alexander, We are thrilled to hear that you found our room spacious, clean, and quiet, with a great cafe nearby. Your kind words mean a lot to us, and we appreciate you taking the time to share your positive experience with us. Best regards, Team Kasa

Hi Pamela,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi Carole, We are thrilled to hear that you had such a fantastic experience with us! We strive to provide exceptional service to all our guests, and we are delighted that we could exceed your expectations. See you back soon, Carole! Best regards, Team Kasa

Hi Stanley, Thank you so much for taking the time to share your feedback with us. We understand how crucial a good night's rest is, especially when you have important commitments the next day. It sounds like your experience was far from ideal due to the unexpected vibrancy of the concert event series at The Maverick, and for that, we sincerely apologize. We're happy to let you know that the series concluded on March 23, and we're looking forward to ensuring a tranquil environment for all our guests moving forward. Your comfort and satisfaction are incredibly important to us, and we’re here to make your stay as enjoyable and restful as possible. Should you decide to give us another chance, we're committed to providing you with the quiet, comfortable experience you were looking for. Sincerely, Team Kasa

Hi Alexandra, Thank you so much for your review! We're thrilled to hear you loved your stay and found our rooms super cute. It's always our goal to create spaces that our guests enjoy and feel comfortable in. We look forward to welcoming you back soon for another wonderful experience! Best regards, Team Kasa

Hi Veronica,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi Rachel, We are delighted to hear that you had a wonderful stay at The Maverick! Your detailed description of the studio room and its amenities truly warms our hearts. It's fantastic to know that our team was able to assist you promptly and efficiently. We can't wait to welcome you back for another exceptional experience! Best regards, Team Kasa

Hi Darius,We're delighted to hear that you appreciated the unique room theme at The Maverick by Kasa! Thank you for taking the time to share your experience with us. Ensuring our guests have exceptional stays is always our top priority. See you back soon!Best regards,Team Kasa

Hi Sergey,We appreciate your positive rating and are delighted to hear you had a generally good experience with us. If there were any specific aspects that prevented it from being perfect, please don't hesitate to share your feedback with us. Your input is invaluable, and it helps us continually improve. Our Guest Experience Team is always available to assist, so please feel free to reach out anytime. We're here to ensure your future stays are exceptional; can't wait to have you back with us!Best regards,Team Kasa

Hi Nathan,Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed the breathtaking view from your room, particularly the charming old church across the street. Your kind words about our property mean a great deal to us and serve as a motivation for our team. We look forward to your return for another wonderful stay. See you soon!Best regards,Team Kasa

Hi Michael,We appreciate your review and feedback. It's great to hear that you found our property clean and quiet during your stay. We understand that having a variety of TV options is important, and we apologize for any inconvenience. Your feedback will be taken into consideration as we continue to improve our accommodations. We hope to welcome you back to The Maverick by Kasa in the future.Best regards,Team Kasa

Hi Jim,Your rating indicates we did not meet your expectations during your recent visit. We sincerely apologize if your experience at our property was less than satisfactory. We would greatly appreciate the opportunity to address and assist you with any concerns or issues you may have encountered. Please don't hesitate to contact our Guest Experience Team at your convenience to share your feedback. Your input is invaluable to us.Sincerely,Team Kasa

Hi Gordon,We're truly disheartened to learn about the discomfort you faced due to noise during your stay with us. Acknowledging the significant disturbance it caused, we offer our sincere apologies.We'd like to provide some clarity regarding the source of the noise. The event space hosting the EDM events, as you highlighted, operates independently and is not under Kasa's management. Recognizing the inconvenience this has caused, especially when tranquility was anticipated, is important to us.Fortunately, there's a silver lining: these events are set to end by March 23. We are dedicated to delivering a serene and delightful stay for our guests. Your feedback is crucial for us to enhance the quality of our guest experiences. Should you need further assistance or wish to share more about your experience, please feel free to connect. Our commitment is to be there for you, aiming to make your future stays with Kasa thoroughly enjoyable.Sincerely,Team Kasa

Hi Bryan,We're delighted to hear that you found the decor in our rooms cool and enjoyed our affordable prices. It's our goal to create a stylish and comfortable atmosphere for our guests while providing great value. Thank you for choosing The Maverick by Kasa, and we look forward to welcoming you back soon!Best regards,Team Kasa

Hi Michael,Your rating indicates we did not meet your expectations during your recent visit. We sincerely apologize if your experience at our property was less than satisfactory. We would greatly appreciate the opportunity to address and assist you with any concerns or issues you may have encountered. Please don't hesitate to contact our Guest Experience Team at your convenience to share your feedback. Your input is invaluable to us.Sincerely,Team Kasa

Hi Scott,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi Austin,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi Chrissy,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi Marie,Thank you for sharing your feedback on your recent stay at The Maverick by Kasa. We're thrilled to hear that you found our property very clean. We take pride in providing a clean and well-maintained environment, and it's wonderful to know that our efforts have been recognized. We appreciate your kind words and look forward to welcoming you back soon!Best regards,Team Kasa

Hi Christian,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi Rose,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi Mario,Thank you for your positive review! We're glad you love staying with us and find our property safe and dependable. Providing a safe and reliable experience is one of our top priorities. We appreciate your feedback and eagerly anticipate your return in the near future.Best regards,Team Kasa

Hi, Thank you for your lovely feedback about the room and its cleanliness! We're delighted you had a great stay and found the room to your liking. Regarding the sock, we apologize for this oversight and appreciate you bringing it to our attention. Rest assured, we're reviewing our procedures to ensure every detail is perfect for your next visit. We can't wait to host you again soon!Best regards,Team Kasa

Hi Bryan,Thank you for your kind words about our room! We're delighted to hear that you had a lovely experience with the accommodations.We apologize for any inconvenience caused by the bar not being open during your stay. We're excited to let you know that our M Bar is open on Thursdays from 6 pm to 10 pm, and on Fridays and Saturdays from 6 pm to 1 am. It's the perfect spot to unwind and enjoy a variety of beverages in a relaxing atmosphere.For your next visit, we recommend stopping by the M Bar during these hours to enhance your experience with us. Thank you again for your feedback, and we look forward to welcoming you back soon, hopefully at a time when you can enjoy all the amenities we have to offer!Best regards,Team Kasa

Hi Debra,Your rating indicates we did not meet your expectations during your recent visit. We sincerely apologize if your experience at our property was less than satisfactory. We would greatly appreciate the opportunity to address and assist you with any concerns or issues you may have encountered. Please don't hesitate to contact our Guest Experience Team at your convenience to share your feedback. Your input is invaluable to us.Sincerely,Team Kasa

Hi Kaleb,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi Yixing,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi Jurijs,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi Austin,Your rating indicates we did not meet your expectations during your recent visit. We sincerely apologize if your experience at our property was less than satisfactory. We would greatly appreciate the opportunity to address and assist you with any concerns or issues you may have encountered. Please don't hesitate to contact our Guest Experience Team at your convenience to share your feedback. Your input is invaluable to us.Sincerely,Team Kasa

Hi Martin,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi Kerrianne,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi Micheal,Thank you for your positive feedback! We are delighted to hear that you had a really nice stay with us. At The Maverick by Kasa, we are committed to providing exceptional experiences for our guests. We appreciate your kind words and look forward to welcoming you back soon!Best regards,Team Kasa

Hi Jasmin,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi Isabel,We appreciate your positive rating and are delighted to hear you had a generally good experience with us. If there were any specific aspects that prevented it from being perfect, please don't hesitate to share your feedback with us. Your input is invaluable, and it helps us continually improve. Our Guest Experience Team is always available to assist, so please feel free to reach out anytime. We're here to ensure your future stays are exceptional; can't wait to have you back with us!Best regards,Team Kasa

Hi Shelley,Thank you for your fantastic review! We're thrilled to hear that you had a flawless stay at The Maverick. Our digital front desk, designed to provide a seamless check-in experience, is one of the highlights of our hotel. We're glad you found it helpful in explaining every detail. Additionally, we're delighted that you enjoyed the spacious, clean, and comfortable room. We strive to exceed our guests' expectations, and we're thrilled that we succeeded during your stay. We hope you can stay longer next time to fully enjoy all the amenities and services we have to offer.Best regards,Team Kasa

Hi Madion,Thank you for taking the time to provide us with your feedback. We are thrilled to hear that our virtual team responded instantly when you needed assistance, and that you appreciated the convenience of going straight to your room without having to chat with anyone. It's great to know that you found the hotel bar to be nice and that the room was clean and nicely decorated. We understand your concern about the barn doors on the bathrooms, and we apologize for any inconvenience caused by the gap in the door. Your feedback regarding the comfort of the bed and pillows is valuable to us, and we will take it into consideration to improve our accommodations. Thank you again for choosing The Maverick by Kasa, and we hope to have the opportunity to welcome you back soon!Best regards,Team Kasa

Hi Garret,Thank you for sharing your experience at The Maverick by Kasa. We're thrilled to hear that you enjoyed the beautiful view from our property. Our team takes great pride in providing stunning and memorable experiences for our guests, and it's wonderful to know that we succeeded in doing so for you. We hope that you'll choose to stay with us again next time you visit Pittsburgh!Best regards,Team Kasa

Hi Stevee,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best regards,Team Kasa

Hi Joseph,Thank you for choosing Kasa and taking the time to provide your feedback. We're pleased to hear that you appreciated our coffee maker – we understand how a good cup of coffee can make a difference!We're also taking note of your comments regarding the furnishings and bedding. Our aim is to create a comfortable and functional space for our guests, and it seems we fell short in your experience. We're sorry to hear that the chairs, table, and bed did not meet your expectations in terms of comfort and support. Your feedback is invaluable to us in improving these aspects of our accommodations.Regarding the lack of face-to-face contact, we strive to offer a seamless and efficient digital experience for check-in and support. However, we also understand the importance of personal interaction and are exploring ways to balance technology with a more personal touch.We hope to have the opportunity to host you again and offer a more satisfying experience that aligns with your comfort preferences.Sincerely,Team Kasa

Hi Leon,Thank you so much for taking the time to share your experience! We are thrilled to hear that you had a great time at The Maverick by Kasa. It's wonderful to know that our bar staff was friendly and accommodating, going above and beyond for you. We truly appreciate your kind words and your loyalty as a returning guest. We can't wait to welcome you back for another fantastic stay!Best regards,Team Kasa