Dear Michael, Thank you for your glowing review! We're thrilled you found your room at Extended Stay America exceptionally clean. Providing a pristine environment for our guests is a top priority for us. Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay.Sincerely,Hotel Management

Dear Aman, We sincerely apologize for your negative experience at our hotel. Nothing is more important than ensuring our guests have a comfortable and relaxing stay, so we are sorry we could not make that happen for you. We wish we had addressed the problems while you were still here. Please give us another chance so we can leave a much better impression on your next visit. Sincerely, Hotel Management

We appreciate your business. Thank you for all the kind words. Hope to see you again soon.

Dear Mary, Thank you for commenting on our time together. It is good that you enjoyed our location and appreciate our team. We make every effort to provide service above and beyond your expectations, and we are happy this was your case. Please return, and we welcome you again.Sincerely,Hotel Management

Dear Julie, Thank you for sharing your feedback. We are disappointed that we did not meet your expectations and could not address the issues you encountered. Your experience does not reflect our usual standards, and we deeply regret your disturbance and problems. We will take the proper action as we are committed to providing guests with a beautiful experience. Apart from this, we hope you had a satisfactory stay. Considering our helpful staff, please allow us to provide you with the flawless stay you deserve on a future visit.Sincerely, Hotel Management

Dear John, Thank you for taking the time to post your review. We truly value our guests' comments and opinions. Sorry, we didn't meet your expectations. We regret the issues you mentioned and will address them as soon as possible, as we always want a happy customer. Please give us another chance to provide our usual service. Thank you again, and we wish you all the best.Sincerely,Hotel Management

Dear Morris, We apologize for the inconvenience you encountered during your stay. Your comfort is our priority, and we regret falling short of your expectations. It is disheartening to hear about the issues with the phone, toilet, cleanliness, and refrigerator. Please know that your feedback is invaluable, and we will address these matters promptly to ensure a more enjoyable experience for our guests in the future. We appreciate you bringing these concerns to our attention, and we hope to have the opportunity to serve you better on your next visit.Sincerely,Hotel Management

Dear DARIAN, Please accept our apologies for not meeting your expectations. Cleanliness is a top priority for all our employees, and we take these issues seriously. We will address this matter with our housekeeping associates to ensure we are well-poised to serve you in the future. We appreciate your patience and for bringing this to our attention. We would welcome another opportunity to give you the outstanding stay you deserve, and we hope to welcome you back soon. Sincerely,Hotel Management

Dear Ariane, Thank you for choosing us and sharing your feedback. Your feedback is invaluable to us, and we sincerely apologize for the multiple issues with cleanliness, maintenance and the need to update our hotel. We will address each concern to ensure a more comfortable experience for our guests in the future. Please know that we are committed to making necessary improvements to enhance our guests' satisfaction. We appreciate your understanding and hope to have the opportunity to welcome you back for a much-improved stay.Sincerely,Hotel Management

Dear Emma, Thank you for sharing your reviews. We apologize for any discomfort caused by the temperature in your room. Your comfort is our priority, and we regret falling short. We'll review and ensure optimal performance and room comfort for all our guests. Thank you for bringing this to our attention, and we hope to provide you with a more enjoyable stay in the future.Sincerely,Hotel Management

Dear Carl, Thank you for choosing us and sharing your recent stay experience. We are glad you had a comfortable stay and enjoyed our hospitality. However, we are sorry for the inconvenience caused by the issue you mentioned, and we will discuss the matter with the concerned individual to improve. We would love to welcome you back to Extended Stay America when in the area. Sincerely,Hotel Management

Dear Chuck, Thank you for your feedback. We are glad that you were pleased with your stay and our reasonable prices. Thank you for staying at Extended Stay America, and we hope you choose to create more great memories with us whenever your travels bring you back!Sincerely,Hotel Management

Dear Jessica, Thank you for your recent review of your visit to our hotel. We appreciate your understanding and patience during your recent stay. We regret any inconvenience caused by the need to change rooms. Your acknowledgment of our helpful staff is heartening, and we're pleased that they could assist you effectively. Your comfort is important to us, and we hope to welcome you back for a more seamless and enjoyable experience in the future.Sincerely,Hotel Management

Dear Carol, Thank you for being our guest and sharing your review. We're delighted to learn that you found our accommodations clean, pleasant, and of great value. Providing a comfortable and affordable stay for our guests is our priority. Thank you for choosing to stay with us, and we hope to welcome you back soon for another enjoyable experience!Sincerely,Hotel Management

Dear Debra, We sincerely apologize for the cleanliness issue with the microwave and the rudeness you perceived from one of our associates during your stay. This falls below our usual standards, and we deeply regret any discomfort caused. Your feedback is crucial, and we will address these matters with our team to prevent such incidents in the future. Your satisfaction is our priority, and we appreciate your understanding. We hope you will stay with us another time so we can provide you with a much more satisfying experience.Sincerely,Hotel Management

Dear Donald, We sincerely apologize for the discomfort you experienced during your stay. The safety and well-being of our guests are of utmost importance to us, and we regret any inconvenience caused by the incidents you described. We have discussed steps to address this issue and enhance our security measures to ensure a safe environment for all guests. Your feedback is invaluable, and we appreciate your understanding. We hope to have the opportunity to welcome you back for a more comfortable and secure experience in the future.Sincerely,Hotel Management

Dear Melissa, Thank you for sharing your feedback. We appreciate your suggestion regarding kitchen utensils and dishes. We'll certainly consider it as we continually strive to enhance our guests' experience. We hope you enjoyed your overall stay and look forward to welcoming you back to Extended Stay America in the future.Sincerely,Hotel Management

Dear Bruce, We're thrilled to hear you enjoyed your stay at Extended Stay America! Our kitchens are indeed a convenient feature for our guests. We appreciate your positive feedback and hope to welcome you back for another enjoyable stay soon. Thank you for choosing Pittsburgh West Mifflin.Sincerely,Hotel Management

Dear Dominique, Thank you for choosing us for your recent visit. We are always excited to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We are sorry to read about the noise concerns during your visit and their impact on your comfort. Your feedback allows us the opportunity to continuously improve our guest experience, and we genuinely appreciate you sharing it with us. We hope you will consider us for your next visit and allow us the opportunity to better your stay.Sincerely,Hotel Management

Dear Shawn, Thank you for taking the time to share about your stay at Extended Stay America. We are always excited to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We are continually striving to improve our services, and we appreciate your feedback. We hope to have another chance to welcome you on a future visit.Sincerely, Hotel Management

Dear Stasha, Thank you for choosing our hotel during your recent visit to our area. We appreciate your feedback and are sorry your stay was not the pleasant experience you deserve. Your feedback has been shared with our team to ensure similar issues are not made in the future. We assure you we are working hard to improve, and we would be honored to have you stay with us again.Sincerely,Hotel Management

Dear Guest, Thank you for choosing our hotel and sharing your experience. We deeply regret that we fell short of your expectations and would like to apologize for any inconvenience you may have experienced during your stay with us. We understand that this may have impacted your overall experience, and we genuinely apologize. We sincerely hope that you will consider giving us another chance to serve you in the future and allow us to make things right by providing you with the kind of experience that you rightfully deserve.Sincerely,Hotel Management

Dear Antoine, Thank you for choosing Extended Stay America. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely,Hotel Management

Dear Monica, We are flattered by your generous review of Extended Stay America. It is very kind of you to recognize our devoted staff for their service. We look forward to having you as our guest again whenever your travels bring you back to the city.Sincerely,Hotel Management

Dear Anonymous, Thank you for being our guest and sharing your experience. We apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns to ensure we are well-poised to serve you better during your next stay. Thank you again for your candid feedback.Sincerely,Hotel Management

Dear Tammy, Thank you for taking the time to write a review. We take guest feedback seriously, as it allows us to continue to improve our guest experience. We appreciate your review and will be taking the necessary steps to ensure the issues you described do not occur in the future.Sincerely,Hotel Management

Dear RAVI, Thank you for being our guest and sharing your experience. We regret your disappointment with our breakfast and that it did not meet your expectations. We have shared your feedback with our breakfast staff as we continually strive to improve our guest experience. Thank you for your feedback, and we hope you will stay with us again.Sincerely,Hotel Management

Dear Jennifer, Thank you for your positive feedback about Extended Stay America! We're thrilled to know you had a great experience with us. If there's anything specific you enjoyed during your stay, or if you have any suggestions, we'd love to hear more. Your satisfaction is our priority, and we look forward to welcoming you back.Sincerely,Hotel Management