4/10 - Insatisfatória
Kelly B., Austin, Texas
26 de jun. de 2024
Pontos negativos: Limpeza
Not as expected; dark and dirty
The photos have all been greatly lightened for one, and have been taken with a wide angle lens. House is actually very dark except for screened in porch. Some things are missing like a mixing bowl, but mostly well stocked. The outside porch seems good, but in reality, it is not a comfortable area. There is also a heavy oak desk in the middle of the view. Makes no sense. Many light bulbs were also out. I couldn’t find any to replace. The downstairs “porch” was uninhabitable. Just had two dirty plastic chairs. You’d never want to sit or go out there. They failed to mention the spiral death staircase. You need to be very thin and very young to be able to go up and down these. The washer and dryer were down there so you had to go down there. The only other option was to go out the front door and walk around and down under the house to get there, which was fine, but this wasn’t disclosed in the listing. We called Vacasa management company three times in a week. No one ever called us back or fixed the problem. We lost water once, but everyone in Land Harbor did and it came back on soon. The toaster broke and it was never fixed, even though Vacasa said they’d bring us a new one. The worst part though was the filth. My feet were dark brown after just arriving and walking barefoot in the floors for about 45 minutes. The bathmats were disgusting and had long hairs attached on the edges. We had to clean off the tables and Windex the glass tables and sweep the floors.
Kelly B.
Hospedou-se por 7 diárias em jun. de 2024