4/10 - Insatisfatória
Hazel
Viagem a dois
7 de ago. de 2025
Pontos negativos: Condições e instalações da propriedade
Unfortunately, our experience at this hotel was underwhelming. The Wi-Fi was practically unusable, and there was loud nightclub music blaring across the road well into the night, making it difficult to get any rest. Our room was outdated, and we experienced several issues, including no hot water at night, confusing light switches, and air conditioning problems.
To make matters worse, customer service was hit and miss. One staff member at reception (a larger woman) was quite rude and unhelpful when we are arrived. No one helped u with your bags up to your room (when asked she told me to find a lift) However, credit where it’s due — another receptionist was kind and professional, allowing us to store our luggage and check out late due to our evening flight.
While the hotel claims to be near the beach, the view is completely obstructed by a beach club, shops, poles, and overhead cables — so don’t expect ocean views.
Overall, it wasn’t a relaxing stay. The noise, outdated facilities, and lacklustre service made it hard to enjoy the location. I wouldn’t return.
Hazel
Hospedou-se por 4 diárias em ago. de 2025
