8/10 - Boa
Aniyha, Aliquippa
Viagem a dois
6 de set. de 2025
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Overall the resort was beautiful and accommodating as well as close to everything! Check in process was easy and staff checked in consistently throughout our stay. They offered flexible payment options at check in providing us the option to pay with multiple cards and or cash if we wanted to. We got to the resort early and our room had already been ready for us! They allowed us to check into our room early at no extra cost. The room was clean however there were days that housekeeping did not clean our room. Twice while at the resort I had to call and request cleaning. I would call and request rags or towels and it would take an extended period of time for them to be delivered often require 2-3 calls. We also had to pay $10 a day to rent a microwave as this was not included in the room. I was unaware of this prior to booking. While staying at this resort I received two charges to my card for no reason. I called the front desk and they explained that there was some confusion since I payed through a third party (Expedia) and these charges would be removed. The charges took several days to be removed from my account. We stayed in Sedona which was conveniently close to the Oasis water park that’s on the resort. Parking was easily accessible during the weekdays but extremely slim on the weekend. The water park was really nice and catered to both adults and children. I enjoyed the lazy river and water slide. The elevator to the spa was broken which was inconvenient.
Aniyha
Hospedou-se por 5 diárias em ago. de 2025
