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Avaliações de Pagoda Resort & Spa

4.5 out of 5
Pagoda Resort & Spa
112 Melville Parade, Como, WA

Avaliações

8,4

Muito boa

Nota 10 - Excelente. 337 de 737 avaliações" "
Nota 8 - Boa. 274 de 737 avaliações" "
Nota 6 - Ok. 70 de 737 avaliações" "
Nota 4 - Insatisfatória. 35 de 737 avaliações" "
Nota 2 - Terrível. 21 de 737 avaliações" "

8,8/10

Limpeza

8,8/10

Serviço e funcionários

8,2/10

Comodidades

8,4/10

Condições e instalações da propriedade

7,6/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

Miranda

Pontos positivos: Limpeza, serviço e funcionários e comodidades
Frequent stays. Feels like an improvement recently to recent stays . Great staff 🙌
Hospedou-se por 1 diária em abr. de 2024

10/10 - Excelente

Tsengel, springfield

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We love the location of the hotel, nice parks, quit environment. Close to all attractions in Perth.
Hospedou-se por 8 diárias em mar. de 2024

8/10 - Boa

Matthew

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em mar. de 2024

10/10 - Excelente

Naoki

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff services are very good.
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Pagoda Team em 3 de abr. de 2024
Dear Noaki,Thank you for taking the time to provide your comments. We are pleased that you enjoyed your stay and look forward to welcoming you back to the Pagoda again soon! Kind Regards,The Pagoda Team

6/10 - Ok

Kevin, Bulls

Viagem de negócios
Pontos positivos: Limpeza e serviço e funcionários
Conveniently located 10 minutes from downtown Perth, the property is quite rundown and in need of upgrading. That said, it was quiet and comfortable, and walkable to local shops, bars, and food outlets.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Pagoda Team em 3 de abr. de 2024
Dear Kevin,Thank you for taking the time to provide your comments. We look forward to welcoming you back to the Pagoda again soon! Kind Regards,The Pagoda Team

10/10 - Excelente

Nikita

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Beautiful place to relax, will definitely be staying again!
Hospedou-se por 1 diária em mar. de 2024
Resposta de Pagoda Team em 19 de mar. de 2024
Dear Nikita,Thank you for taking the time to provide your comments. We are pleased that you enjoyed your stay and look forward to welcoming you back to the Pagoda again soon! Kind Regards,The Pagoda Team

6/10 - Ok

Ryan

Viagem em grupo
Pontos positivos: Conforto do quarto
Pontos negativos: Serviço e funcionários
Disappointing
Good location and the rooms were spacious, unfortunately the service was terrible. The workers were very unwelcoming and unfriendly. My room booking came with a bottle of wine, requested it twice and received nothing. Wouldn't stay in the property again.
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Pagoda Team em 26 de fev. de 2024
Dear Ryan,Thank you for taking the time to provide your comments. Your feedback is very much appreciated and has been shared with the Management team for their attention and review. Thank you again! Kind Regards,The Pagoda Team

8/10 - Boa

Smita

Hospedou-se por 2 diárias em fev. de 2024

8/10 - Boa

Chloe

Pontos positivos: Serviço e funcionários
Hospedou-se por 1 diária em fev. de 2024

8/10 - Boa

Wai Chit

Viagem com a família
Pontos positivos: Comodidades e condições e instalações da propriedade
The hotel is a bit dated but it’s good value for money. We stayed in a family room with two en suites.
Hospedou-se por 4 diárias em fev. de 2024
Resposta de Pagoda Team em 26 de fev. de 2024
Dear Wai Chit,Thank you for taking the time to provide your comments. We are pleased that you enjoyed your stay and look forward to welcoming you back to the Pagoda again soon! Kind Regards,The Pagoda Team

8/10 - Boa

Katherine, Ely

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good sized room with nice pool area.
Hospedou-se por 1 diária em fev. de 2024

10/10 - Excelente

Cameron

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Top quality.
Amazing room, excellent service and amenities.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Pagoda Team em 13 de fev. de 2024
Dear Cameron,Thank you for taking the time to provide your comments. We are pleased that you enjoyed your stay and look forward to welcoming you back to the Pagoda again soon! Kind Regards,The Pagoda Team

8/10 - Boa

Jason

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good value and not too far from everything in perth
Hospedou-se por 1 diária em jan. de 2024
Resposta de Pagoda Team em 13 de fev. de 2024
Dear Jason,Thank you for taking the time to provide your comments. We are pleased that you enjoyed your stay and look forward to welcoming you back to the Pagoda again soon! Kind Regards,The Pagoda Team

4/10 - Insatisfatória

Sonjia

Pontos negativos: Condições e instalações da propriedade
Bathroom needs repair holes in wall from old taps towel rail falling off Aircon leaking water big time got fixed but left with a soaking lounge and given towels to sit on not impressed as not my fault my thoughts we should of been offered another room or upgraded for the inconvenience No microwave no cutlery no dishes and the tiniest kettle I have ever seen Breakfast herbs on everything yuck could not eat most of breakfast because of herbs on mushrooms, tomatoes and baked beans Then wanted to charge $5 extra for scrambled eggs for buffet breakfast lol you are joking me Not impressed for a superior room which is small dark and dingey Will not be coming back
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Pagoda Team em 13 de fev. de 2024
Dear Sonjia,Thank you for taking the time to provide your comments. Your feedback is very much appreciated and has been shared with the Management team for their attention and review to assist in areas we can improve in. Thank you again! Kind Regards,The Pagoda Team

6/10 - Ok

Peter

Viagem com a família
Should of been given a Promo discount but was not told about it & the room did not suit our requirements . Came to the city from the country (Rural) with my son & the room only had one bed.Staff at front desk should have suggested a different room knowing l was there with my son.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Pagoda Team em 13 de fev. de 2024
Dear Peter,Thank you for taking the time to provide your comments. Your feedback is very much appreciated and has been shared with the Management team for their attention and review. Please note promo codes are only available for bookings direct to the hotel and not through third party websites.Regarding your bedding requests, if you do not state your preferred bedding, the default bedding will unfortunately be a king bed.Thank you again for your time.Kind Regards,The Pagoda Team

4/10 - Insatisfatória

Shaun

Viagem de negócios, Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
You cannot rate this 4 stars it is very dirty and dated I left after 2 days as could not stand staying in that dirt
Hospedou-se por 5 diárias em jan. de 2024

10/10 - Excelente

Matt

Hospedou-se por 1 diária em jan. de 2024

10/10 - Excelente

Tracey-Lee

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Love staying here. Convenient location, nice rooms with deep spas and the pool area is fab. You do need to take your own skim milk though, if that is your thing.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Pagoda Team em 10 de jan. de 2024
Dear Tracey-Lee,Thank you for taking the time to provide your comments. We are pleased that you enjoyed your stay and look forward to welcoming you back to the Pagoda again soon! Kind Regards,The Pagoda Team

10/10 - Excelente

Joshua

Hospedou-se por 1 diária em dez.. de 2023

10/10 - Excelente

Carley

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was my second time staying here and again the service from check in to check out was amazing, staff were friendly and helpful. Will definitely stay again when needing somewhere close to the city.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Pagoda Team em 28 de dez. de 2023
Dear Carley,Thank you for taking the time to provide your comments. We are pleased that you enjoyed your stay and look forward to welcoming you back to the Pagoda again soon! Kind Regards,The Pagoda Team

8/10 - Boa

Sharon

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This property is a bit outdated but rooms are very spacious.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Pagoda Team em 18 de dez. de 2023
Dear Sharon,Thank you for taking the time to provide your comments. Your feedback is very much appreciated and has been shared with the Management team for their attention and review to assist in areas we can improve in. Thank you again! Kind Regards,The Pagoda Team

10/10 - Excelente

Susan, Belleville

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The hotel was well appointed. The staff were great. Even though it is in a residential area there were coffee shops, a grocery store and other shops just 4 blocks away. Would highly recommend this hotel.
Hospedou-se por 4 diárias em nov.. de 2023
Resposta de Pagoda Team em 18 de dez. de 2023
Dear Susan,Thank you for taking the time to provide your comments. We are pleased that you enjoyed your stay and look forward to welcoming you back to the Pagoda again soon!Kind Regards,The Pagoda Team

6/10 - Ok

Alpha

Pontos positivos: Limpeza
Hospedou-se por 6 diárias em nov.. de 2023

4/10 - Insatisfatória

Scott

Viagem de negócios
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Air conditioner control did not work! Could not adjust temperature and my room was way too cold. When it was turned off by staff it would not turn back on. Shower Curtin did not stop water from escaping the shower cove and every time I showered the entire bathroom got flooded and had to use bath towels to dry the floor. Overall nice property but disappointing stay.
Hospedou-se por 4 diárias em nov.. de 2023
Resposta de Pagoda Team em 6 de dez. de 2023
Dear Scott,Thank you for taking the time to provide your comments. We are sorry to hear that you were disappointed with your stay. Your feedback is very much appreciated and has been shared with the Management team for their attention and review. Thank you again! Kind Regards,The Pagoda Team

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Hospedou-se por 1 diária em dez.. de 2023

6/10 - Ok

Kris

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Pontos negativos: Serviço e funcionários
Hospedou-se por 2 diárias em nov.. de 2023

8/10 - Boa

anthony

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Good location and clean. Plenty of street parking
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Pagoda Team em 5 de dez. de 2023
Dear Anthony,Thank you for taking the time to provide your comments. We are pleased that you enjoyed your stay and look forward to welcoming you back to the Pagoda again soon! Kind Regards,The Pagoda Team

10/10 - Excelente

Beverley

Hospedou-se por 1 diária em nov. de 2023
Resposta de Pagoda Team em 28 de dez. de 2023
Thank you Beverley.Kind Regards,The Pagoda Team

10/10 - Excelente

Ellen

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location and beautiful hotel
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Pagoda Team em 5 de dez. de 2023
Dear Ellen,Thank you for taking the time to provide your comments. We are pleased that you enjoyed your stay and look forward to welcoming you back to the Pagoda again soon!Kind Regards,The Pagoda Team

4/10 - Insatisfatória

kelly

Viagem com a família
Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Outdated. Not a resort. Over priced. And rules are very strict. Miss communications between booking platforms and the hotel *its not a resort & spa * is due to spas baths *old style* are in the rooms.* pool is tiny compaired to pics. 1 restaurant. B/breakfast isnt worth the $ . Bar drinks completely over priced.
Hospedou-se por 4 diárias em nov.. de 2023
Resposta de Pagoda Team em 26 de nov. de 2023
Dear kelly,Thank you for taking the time to provide your comments. Your feedback is very much appreciated and has been shared with the Management team for their attention and review to assist in areas we can improve in. Thank you again! Kind Regards,The Pagoda Team

4/10 - Insatisfatória

Viajante verificado

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza
Dirty
Not clean room, had to complain 2 times and had to show cleaning crew where to clean. A lot of dust in the room on lights and surfaces. Was concerned it was unhealthy to sleep there. The smell was also very bad, to much perfume or cleaning product sprayed around in room… The had to put a cover over couch because of the stains. No complimentary wine even tho it says so when you book.
Hospedou-se por 7 diárias em out. de 2023
Resposta de PRS Team em 2 de nov. de 2023
Dear Guest,Thank you for taking the time to provide your comments. Your feedback is very much appreciated and has been shared with the Management team for their attention and for our housekeeping contractor Silk to review their procedures. Thank you again! Kind Regards,The Pagoda Team

10/10 - Excelente

Ian

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Old world Asian feel that is marvelous on all levels.
Hospedou-se por 5 diárias em out. de 2023
Resposta de PRS Team em 27 de out. de 2023
Dear Ian,Thank you for taking the time to provide your comments. We are pleased that you enjoyed your stay and look forward to welcoming you back to the Pagoda again soon! Kind Regards,The Pagoda Team

8/10 - Boa

Matthew

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Good stopover!
Really quiet and relaxing. Aircon was really noisy so we had to turn it off so we could sleep. Jet tub was amazing - really made the stay feel luxurious. Breakfast buffet was really nice! We are good members but weren’t offered the vip upgrade and also didn’t receive our free bottle of wine.
Hospedou-se por 2 diárias em out. de 2023
Resposta de Pagoda Team em 27 de out. de 2023
Dear Matthew,Thank you for taking the time to provide your comments. We are pleased that you enjoyed your stay and look forward to welcoming you back to the Pagoda again soon! Kind Regards,The Pagoda Team

8/10 - Boa

Lyn

Viagem de negócios, Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was affordable - clean, rooms were spacious and well appointment, bathrooms were very good, parking is secure and easily assessable.
Hospedou-se por 1 diária em out. de 2023
Resposta de PRS Team em 27 de out. de 2023
Dear Lyn,Thank you for taking the time to provide your comments. We are pleased that you enjoyed your stay and look forward to welcoming you back to the Pagoda again soon! Kind Regards,The Pagoda Team

8/10 - Boa

Teresa

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We have stayed here many times and it's usually always very lovely. Restaurant food was great and we received our free bottle of wine :) Our studio room this time though had sticky wine or coffee splashed all over one of the doors (a lot) which we reported. We were told it would be cleaned but it wasn't. There were hairs in the bath. We struggled placing a room service over the phone as the member of staff just wasn't listening and seemed distracted. A different day we were awoken very early with knocking on the door, where a staff member had got the wrong room for breakfast in bed. Just a few small things, but unusual for this place.
Hospedou-se por 2 diárias em out. de 2023
Resposta de Pagoda Team em 27 de out. de 2023
Dear Teresa,Thank you for taking the time to provide your comments. Your feedback is very much appreciated and has been shared with the Management team for their attention and review to assist in areas we can improve in. Thank you again!Kind Regards,The Pagoda Team

4/10 - Insatisfatória

Jani

Viagem de negócios
Pontos negativos: Serviço e funcionários e conforto do quarto
Hospedou-se por 16 diárias em set. de 2023

8/10 - Boa

Cheryl

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excellent location for the purposes of our visit.
Hospedou-se por 5 diárias em set. de 2023
Resposta de PRS Team em 27 de out. de 2023
Dear Cheryl,Thank you for taking the time to provide your comments. We are pleased that you enjoyed your stay and look forward to welcoming you back to the Pagoda again soon!Kind Regards,The Pagoda Team

6/10 - Ok

Dean

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em set. de 2023

8/10 - Boa

Mr Glenn M Capelli

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Loud freeway tho decent enough plce
Hospedou-se por 1 diária em set. de 2023

8/10 - Boa

Kane

Hospedou-se por 1 diária em ago. de 2023

10/10 - Excelente

Michael

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Nice big and clean room. Convenient location. Good value.
Hospedou-se por 1 diária em set. de 2023
Resposta de Pagoda Team em 4 de set. de 2023
Dear Michael,Thank you for taking the time to provide your comments. We are pleased that you enjoyed your stay and look forward to welcoming you back to the Pagoda again soon! Kind Regards,The Pagoda Team

8/10 - Boa

Tania

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em ago. de 2023

8/10 - Boa

adrian

Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Good accomodation show some wear . Needs a update
Hospedou-se por 1 diária em ago. de 2023
Resposta de Pagoda Team em 4 de set. de 2023
Dear Adrian,Thank you for taking the time to provide your comments. Your feedback is very much appreciated and has been shared with the Management team for their attention and review to assist in areas we can improve in. Thank you again!The Pagoda Team

2/10 - Terrível

Kevin

Viagem a dois
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
No foxtel
Hospedou-se por 1 diária em ago. de 2023
Resposta de Pagoda Team em 4 de set. de 2023
Dear Kevin,Thank you for taking the time to provide your comments. Your feedback is very much appreciated and has been shared with the Management team for their attention. We have noted your comments of "No Foxtel and this was checked by the maintenance manager and has confirmed, all Foxtel channels are working. Thank you again for your time.Kind Regards,The Pagoda Team

10/10 - Excelente

Denise

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We enjoy having room service and the Pagoda didn’t disappoint. My only complaint was that there wasn’t any scrambled eggs available for breakfast.
Hospedou-se por 1 diária em ago. de 2023
Resposta de Pagoda Team em 28 de ago. de 2023
Dear Denise,Thank you for taking the time to provide your comments. We are pleased that you enjoyed your stay and look forward to welcoming you back to the Pagoda again soon! Kind Regards,The Pagoda Team

6/10 - Ok

Allan

Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Whilst our dinner was good it was very expensive Staff were always helpful. Had 2 hot chocolates at breakfast while dining neither were hot and received 1 in a takeaway cup and 1 in a glass . Doors to rooms sometimes failed to close securely if left unattended and no usb ports .
Hospedou-se por 2 diárias em ago. de 2023
Resposta de Pagoda Team em 7 de ago. de 2023
Dear Allan,Thank you for taking the time to provide your comments. Your feedback is very much appreciated and has been shared with the Management team for their attention and review to assist in areas we can improve in. Thank you again! Kind Regards,The Pagoda Team

8/10 - Boa

Nicola

Hospedou-se por 1 diária em ago. de 2023

8/10 - Boa

Andrew

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The rooms are fantastic and very well priced.
Hospedou-se por 4 diárias em jul. de 2023
Resposta de Pagoda Team em 7 de ago. de 2023
Dear Andrew,Thank you for taking the time to provide your comments. We are pleased that you enjoyed your stay and look forward to welcoming you back to the Pagoda again soon! Kind Regards,The Pagoda Team

10/10 - Excelente

Kym

Hospedou-se por 1 diária em jul. de 2023

8/10 - Boa

Stuart

Hospedou-se por 3 diárias em jun. de 2023