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Avaliações de Red Roof Inn Pensacola Fairgrounds

2 out of 5
Red Roof Inn Pensacola Fairgrounds
2591 Wilde Lake Blvd, Pensacola, FL

Avaliações

6,8
Nota 10 - Excelente. 226 de 1000 avaliações" "
Nota 8 - Boa. 298 de 1000 avaliações" "
Nota 6 - Ok. 247 de 1000 avaliações" "
Nota 4 - Insatisfatória. 108 de 1000 avaliações" "
Nota 2 - Terrível. 121 de 1000 avaliações" "

7,2/10

Limpeza

7,6/10

Serviço e funcionários

6,2/10

Comodidades

6,6/10

Condições e instalações da propriedade

6,4/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

Silvio

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em fev. de 2020
Resposta de T J PATEL em 15 de fev. de 2020
We are glad to hear you enjoyed your stay. We are continuously working hard to make improvements . If you are ever in the area again we would love to have you as our guest again!

8/10 - Boa

ana maria, novo hamburgo/rs/brasil

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Boa localização
Boa localização para quem está de carro : perto da cidade e perto da rodovia. Café da manhã básico. Possui elevador, o que é bom diferencial em relação a maioria do hotéis do mesmo padrão. É um pouco claustrofóbico, porque as janelas não abrem.

10/10 - Excelente

Chelsea

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Everyone made it so easy for us to travel with our dog! What a great experience!
Hospedou-se por 1 diária em abr. de 2024
Resposta de Sashauna RediResponse Specialist em 10 de abr. de 2024
Dear Chelsea,Thank you for taking the time to share your feedback regarding your stay at the RED ROOF INN PENSACOLA FAIRGROUNDS. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the pet friendliness of the hotel. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist

10/10 - Excelente

Connie

Viagem a dois, Viagem com animais de estimação
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great place to stay.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Xao RediResponse Specialist em 4 de abr. de 2024
Hi Connie,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Pensacola Fairgrounds with us. It was so rewarding to see that we earned your 5/5 score with our location being a great place to stay. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRed Roof ManagementRediResponse Specialist

6/10 - Ok

Amy

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
The property needs some major updates. The bathroom had hair on the shower and the floors were dirty.
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Toni-Ann RediResponse Specialist em 27 de mar. de 2024
Hello Amy,Thank you for reviewing our RED ROOF INN PENSACOLA FAIRGROUNDS. Your comments regarding the upkeep of our property, hair in the shower and uncleaned floors are regrettable to see. We apologize for this experience. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will have a better experience in your future travels.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

8/10 - Boa

Valaria

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
This is an older building so not the “latest and greatest amenities. The staff is super friendly and helpful, the room was clean, hotel was quiet and I felt totally safe there (single woman traveling alone so that’s important). I would stay there again.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Toni-Ann RediResponse Specialist em 27 de mar. de 2024
Dear Valaria,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Pensacola Fairgrounds. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the cleanliness of our hotel, the safety of our environment and friendly staff. We will take your comments into consideration to improve the quality of our services.We hope to continue to provide great experiences for you.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

2/10 - Terrível

Michael

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de Sharma RediResponse Specialist em 7 de mar. de 2024
Hello Michael, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN PENSACOLA FAIRGROUNDS and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

2/10 - Terrível

Marylou

Pontos negativos: Comodidades
The toilet didn’t flush, heather didn’t work, the laundry service didn’t work, didn’t have a breakfast, never come back to this hotel.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Kerry-Lee RediResponse Specialist em 16 de jan. de 2024
Dear Marylou,We at the RED ROOF INN PENSACOLA FAIRGROUNDS apologize for the poor experience that prompted your poor rating You mentioned that you were displeased with the faulty toilet, heater and laundry service and lack of breakfast. These hinderances will be shared with management in an effort to make guest experiences better here at Red Roof.Thank you again for voicing your concerns. All the best in your future journeys.Sincerely,Red Roof Management

10/10 - Excelente

Luis

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Sashauna RediResponse Specialist em 3 de jan. de 2024
Hello Luis,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof Inn Pensacola Fairgrounds. I'm so glad we earned your 10/10 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

10/10 - Excelente

Marion

Hospedou-se por 6 diárias em dez. de 2023

2/10 - Terrível

Dontarious

Hospedou-se por 1 diária em dez.. de 2023
Resposta de Sashauna RediResponse Specialist em 25 de dez. de 2023
Hello Dontarious,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof Inn Pensacola Fairgrounds. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

10/10 - Excelente

Maribel

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em dez.. de 2023
Resposta de LaTunde Murrant. Rewards Specialist em 11 de dez. de 2023
Hello Maribel, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PENSACOLA FAIRGROUNDS and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

6/10 - Ok

Gary

Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Comodidades
Hospedou-se por 1 diária em nov. de 2023
Resposta de Linton RediResponse Specialist em 14 de dez. de 2023
Hello Gary, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PENSACOLA FAIRGROUNDS and I welcome your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

8/10 - Boa

Alejandro

Viagem de negócios
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza
Towel in bathroom had hair's in it
Hospedou-se por 1 diária em nov. de 2023
Resposta de Dannielle Rediresponse Specialist em 6 de nov. de 2023
Dear Alejandro,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN PENSACOLA FAIRGROUNDS. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the unclean bathroom. We would appreciate it if these issues were reported during your stay as we could have sent back our cleaners and done a more thorough refresh of the room. We appreciate your comments and will certainly take them into consideration for future improvements.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

10/10 - Excelente

Samantha

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It serviced
Hospedou-se por 1 diária em nov. de 2023
Resposta de Sashauna Red Roof Management em 11 de nov. de 2023
Dear Samantha,Thank you for taking the time to complete our guest survey regarding your recent stay at the Red Roof Inn Pensacola Fairgrounds. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

10/10 - Excelente

Alejandro

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em out. de 2023
Resposta de Chevanese RediResponse Specialist em 29 de out. de 2023
Thank you for being our guest, Alejandro, at the Red Roof Inn Pensacola Fairgrounds. It's great to see you enjoyed your stay, resulting in a 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope we have the opportunity to see you again in the future. Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

8/10 - Boa

Monica

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
We wanted a clean quiet place that was inexpensive for the night. Just what we needed and close to the highway! Nothing fancy- but what do you expect. Staff was friendly.
Hospedou-se por 1 diária em out. de 2023
Resposta de Chevanese RediResponse Specialist em 25 de out. de 2023
Hello Monica,Thank you for taking the time to write a review of your stay at the Red Roof Inn Pensacola Fairgrounds. We're delighted to hear that you appreciated our hotel's convenient location, cleanliness, our friendly staff, competitive pricing during your stay and being situated close to the highway. At Red Roof, we aim to deliver a positive experience for all out guests and we’re happy you were satisfied with your stay.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

8/10 - Boa

LaStarr

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
We enjoyed our stay here. It was not the most up-to-date property, but it was clean. The staff were nice.
Hospedou-se por 2 diárias em out. de 2023
Resposta de Chevanese RediResponse Specialist em 24 de out. de 2023
Dear LaStarr,I appreciate you sharing your feedback following your stay at the Red Roof Inn Pensacola Fairgrounds. I'm thrilled that you enjoyed your stay, especially regarding the cleanliness of our property and your encounter with our staff. You also mentioned that our property wasn't the most up-to-date. Please know that at Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback.We look forward to having you visit with us again in the future.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

4/10 - Insatisfatória

Mike

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Didn’t never check in
Hospedou-se por 2 diárias em ago. de 2023
Resposta de Chevanese RediResponse Specialist em 22 de out. de 2023
Dear Mike,Thank you for taking the time to tell us about your experience at the Red Roof Inn Pensacola Fairgrounds. I was disheartened to read that you didn't check-in. Nevertheless, we are very thankful for your feedback. We hope that you will give us the opportunity to serve you the next time you’re in the area.Sincerely,ChevaneseRed Roof Management RediResponse Specialist

2/10 - Terrível

LINDA

Viagem com a família
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Front desk was nice. People or owners living on the 3rd floor and cooking was awful!!
Hospedou-se por 2 diárias em out. de 2023
Resposta de Chevanes RediResponse Specialiste em 12 de out. de 2023
Dear Linda,Thank you for taking the time to tell us about your experience at the Red Roof Inn Pensacola Fairgrounds. I am happy to hear that our front desk clerk was nice. However, you indicated that you were unsatisfied with the the less than ideal encounter you had with the owners living on the 3rd floor. We are very sorry for your experience. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

4/10 - Insatisfatória

Viajante verificado

Viagem com a família
Theyre wasnt e en a trash can in the room, mine looked like a warden of a prison designed it. Trying to fit a hotel room into a 12×8ft cell , no contraband here, no place to even put your stuff. Not a dresser , only a 2ft rack over the mini desk to try to hang some clothes up. walk in shower. I had to put everything on my bed to try to go through my stuff. No room to walk in there. Its a homeless shelter room spruced up a bit. I paid for 3 nights left after first ,took the loss. Should have known better than to pick a Pensacola hotel.
Hospedou-se por 3 diárias em out. de 2023
Resposta de Chevanese RediResponse Specialist em 12 de out. de 2023
Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Red Roof Inn Pensacola Fairgrounds. You indicated that you were unsatisfied with the lack of amenities in the room, and it's design, along with the other listed hindrances. At Red Roof, our primary goal is always to provide our guests with a clean and comfortable experience. For that reason, we sincerely apologize to have failed you.Thank you for sharing your concerns and I wish you all the best in your future travels.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

10/10 - Excelente

Luis

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Clean hotel.
Hospedou-se por 2 diárias em out. de 2023
Resposta de Abigail RediResponse Specialist em 11 de out. de 2023
Hello Luis,Thank you for taking the time to tell us about your stay at the Red Roof Inn Pensacola Fairgrounds. I'm happy to see that your stay was clean. Our goal is to provide a clean and comfortable stay for all our guests and we are proud to have achieved that with your visit.Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely, Abigail RediResponse Specialist

6/10 - Ok

Stuart, Tallahassee

Pontos positivos: Serviço e funcionários
Hospedou-se por 2 diárias em jul. de 2023
Resposta de LaTunde Murrant. Rewards Specialist em 7 de out. de 2023
Hello Stuart, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PENSACOLA FAIRGROUNDS and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

10/10 - Excelente

Mark

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 3 diárias em set. de 2023
Resposta de Chevanese RediResponse Specialist em 17 de set. de 2023
Hello Mark,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Pensacola Fairgrounds and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

8/10 - Boa

Catherine

Pontos positivos: Serviço e funcionários e conforto do quarto
I'd stay again
Hospedou-se por 1 diária em set. de 2023
Resposta de Gabrielle RediResponse Specialist em 15 de set. de 2023
Thank you for taking a moment to leave a review, Catherine. The staff and I at the Red Roof Inn Pensacola Fairgrounds appreciate your 8/10 score following your stay. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Sincerely,GabrielleRed Roof Management RediResponse Specialist

4/10 - Insatisfatória

Dallas

Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
I just felt the manager is very rude
Hospedou-se por 2 diárias em ago. de 2023
Resposta de LaTunde Murrant. Rewards Specialist em 7 de set. de 2023
Dear Dallas,Thank you for taking the time to tell us about your experience at the RED ROOF INN PENSACOLA FAIRGROUNDS. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for what you described as the manager been rude. Red Roof ultimately aims for all our guests to have a positive, clean and comfortable stay, so disheartened to hear this was not the impression left with you.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,LaTundeRed Roof Management RediResponse Specialist

4/10 - Insatisfatória

Gokul

Viagem com a família
Pontos negativos: Limpeza e condições e instalações da propriedade
Hospedou-se por 1 diária em set. de 2023
Resposta de Carla Red Roof Management em 6 de set. de 2023
Hello Gokul,Thank you for taking a moment to complete our survey. At the Red Roof Inn Pensacola Fairgrounds we strive to provide guests with all the comforts of home, so I am disappointed to see your 4/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

8/10 - Boa

Lonnie

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Na
Tv not working
Hospedou-se por 2 diárias em set. de 2023
Resposta de Carla Red Roof Management em 5 de set. de 2023
Dear Lonnie,Thank you for taking the time to tell us about your experience at the Red Roof Inn Pensacola Fairgrounds. I am glad that were earned your 8/10 score. However, it seemed your stay fell short of your expectation due to the situation you described regarding the TV not working. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. I will sharing your feedback with management to ensure that your concerns are addressed.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

10/10 - Excelente

Burley

Pontos positivos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em ago. de 2023
Resposta de Carla Red Roof Management em 3 de set. de 2023
Hello Burley, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Pensacola Fairgrounds and I appreciate your 10/10 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof Management RediResponse Specialist

2/10 - Terrível

Roger

Viagem a dois, Viagem com animais de estimação
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
First room we were given had a roaches. After we settled into another room, another roach came out. There was no continental breakfast as advertised.
Hospedou-se por 1 diária em set. de 2023
Resposta de Carla Red Roof Management em 5 de set. de 2023
Dear Roger,I appreciate you sharing your feedback following your stay at the Red Roof Inn Pensacola Fairgrounds. I was saddened to read that your stay fell short of your expectations due to the insects you reported, there being to breakfast and the other concerns you listed. Breakfast is not an offered amenity at our location. However, there are restaurants that are in close proximity of our property that you can enjoy. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,CarlaRed Roof Management RediResponse Specialist

4/10 - Insatisfatória

Sean

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em ago. de 2023
Resposta de Antonio,RediResponse Specialist em 30 de ago. de 2023
Hello Sean, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PENSACOLA FAIRGROUNDS and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management

8/10 - Boa

Kirby, Leavenworth

Viagem com a família, Viagem com animais de estimação
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The location is easy on/off from I-10 and there is a gas station and 4-5 food places in walking distance. And less than 2 miles N is a Dunkin Donuts and Walmart grocery store. Our room was clean and basic, but meet our needs. Best of all - Dogs stay free!!!
Hospedou-se por 4 diárias em ago. de 2023
Resposta de Abigail RediResponse Specialist em 10 de ago. de 2023
Hello Kirby,Thank you for taking the time to tell us about your stay at the Red Roof Inn Pensacola Fairgrounds. It is so pleasing to read that you had a great encounter with us and we truly appreciate your kind remarks about your clean stay, the convenience of the hotel and that it met your needs. We aim to deliver a positive experience for all our guests and we are happy you were satisfied with your stay.Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,AbigailRediResponse Specialist

2/10 - Terrível

Vanderika

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The smell of this hotel is unbearable. The overall appearance of the property is poor. Guest appeared to be residing there, as people were sitting in the hallway as if they were sitting on their front porch. I reserved 2 nonsmoking rooms, but that definitely wasn't the case. I attempted to walk in one of the rooms and was immediately disgusted. This property is disgusting!!
Hospedou-se por 2 diárias em jul. de 2023
Resposta de Nishaye Red Roof Management em 3 de ago. de 2023
Dear Vanderika, Thank you for taking the time to tell us about your experience at the Red Roof Inn Pensacola Fairgrounds. I was disheartened to see your stay resulted in a 1/5 score. We strive to provide guests with all the comforts of home, so the situation you described regarding the possible odor of the hotel and the upkeep of the property not being to your liking is truly regrettable. Comments like yours's aren't taken lightly, so they will be reviewed by the team in an effort to address the issues with the relevant departments. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,NishayeRed Roof ManagementRediResponse Specialist

2/10 - Terrível

Darlene, Huntington Beach

Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Hospedou-se por 1 diária em jul. de 2023
Resposta de Nishaye Red Roof Management em 2 de ago. de 2023
Hi Darlene, Thank you for taking the time to tell us about your experience at the Red Roof Inn Pensacola Fairgrounds. I was disheartened to see your stay resulted in a 1/5 score. We strive to provide guests with all the comforts of home, so I'm disappointed to read that yours's was less than satisfactory. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

4/10 - Insatisfatória

Justin

Viagem com família e crianças pequenas
Pontos negativos: Limpeza e condições e instalações da propriedade
Dirty room. Half empty drink in the fridge. Mold in the bathroom. Musty smell. Would not recommend.
Hospedou-se por 1 diária em jul. de 2023
Resposta de Sashauna Red Roof Management em 26 de jul. de 2023
Dear Justin,Thank you for taking the time to tell us about your stay at the Red Roof Inn Pensacola Fairgrounds. I am sorry that your experience did not meet your expectations, prompting your 2/5 score. The situation you described regarding the uncleanliness of the room, the possible mold you saw and the other concerns you highlighted is truly regrettable. We are very sorry for your experience. I can assure you that I have brought your feedback to management's attention in an effort to ensure your experience is not repeated.Our team is committed to satisfying our guests, so we are very thankful for your feedback. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your concerns and we wish you all the best in your future travels.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

6/10 - Ok

Michelle

Pontos negativos: Limpeza
The room was alright, but you could tell it hadn’t been cleaned. There was hair on the floor when I got there and I stayed for 3 nights and the housekeeper only came once to straighten up my room. There were guests sitting in the hallway and it was loud, but I just attributed that to the holiday weekend. It’s alright if you don’t have a lot of options, but it wouldn’t be my first choice when I come back to Pensacola. The best thing about the hotel is the location. But no one bothered me so that’s cool too
Hospedou-se por 3 diárias em jun. de 2023

2/10 - Terrível

Viajante verificado

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Just no
Hospedou-se por 2 diárias em jun. de 2023
Resposta de Antonio,RediResponse Specialist em 4 de jul. de 2023
Dear Valued Guest,Thank you for taking the time to tell us about your experience at the RED ROOF INN PENSACOLA FAIRGROUNDS. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for what you described as the property just not being to your liking.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Antonio,Red Roof Management

6/10 - Ok

Ricardo

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Dirty
Room was dirty. Floor had a lot of dust and orher sruff, chair had like soda spilt on it, hairs in the shower, dead bugs inside lamp cover of the restroom ( i took them off because it was disgusting)
Hospedou-se por 2 diárias em jun. de 2023
Resposta de Sashauna Red Roof Managemen em 27 de jun. de 2023
Dear Ricardo,I appreciate you sharing your feedback following your stay at the Red Roof Inn Pensacola Fairgrounds. I was saddened to read that your stay fell short of your expectations due to the dead insects you reported, the lack of cleanliness and the other concerns you highlighted. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,SashaunaRed Roof Management RediResponse Specialist

10/10 - Excelente

GARY

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Easy check in
Clean room and quiet very friendly front desk staff 👍
Hospedou-se por 1 diária em jun. de 2023
Resposta de Abigail RediResponse Specialist em 20 de jun. de 2023
Hello Gary,Thank you for taking the time to tell us about your stay at the Red Roof Inn Pensacola Fairgrounds. We sincerely appreciate your comments. I'm happy to see that your stay was quiet, clean and that you found the front desk staff to be friendly. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,AbigailRediResponse Specialist

6/10 - Ok

Connor

Hospedou-se por 2 diárias em jun. de 2023
Resposta de Antonio,RediResponse Specialist em 4 de jul. de 2023
Hello Connor, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PENSACOLA FAIRGROUNDS and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management

6/10 - Ok

Joey

Hospedou-se por 1 diária em jun. de 2023
Resposta de Antonio,RediResponse Specialist em 4 de jul. de 2023
Hello Joey, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PENSACOLA FAIRGROUNDS and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio ,Red Roof Management

10/10 - Excelente

shelly

Viagem a dois, Viagem com animais de estimação
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Everything was great had a lovely time
Hospedou-se por 1 diária em jun. de 2023
Resposta de Chevanese RediResponse Specialist em 8 de jun. de 2023
Dear Shelly,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Pensacola Fairgrounds. It is so rewarding to read that you had a great encounter with us and that you had a lovely time. We aim to deliver a positive experience for all out guests and we’re happy you were satisfied with your stay.Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely, Chevanese RediResponse Specialist

10/10 - Excelente

Ricky

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em mai. de 2023
Resposta de Chevanese RediResponse Specialist em 1 de jun. de 2023
Hello Ricky,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Pensacola Fairgrounds and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRediResponse Specialist

10/10 - Excelente

Cristhian

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
It was ok
Hospedou-se por 1 diária em mai. de 2023
Resposta de Chevanese RediResponse Specialist em 31 de mai. de 2023
Hi Cristhian,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Pensacola Fairgrounds. We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 5/5 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We hope to continue to provide great experiences for you. Sincerely, Chevanese RediResponse Specialist

6/10 - Ok

Travis

Viagem com a família
Pontos positivos: Limpeza e serviço e funcionários
Starting to get run down
Hospedou-se por 1 diária em mai. de 2023
Resposta de Sashauna Red Roof Management em 29 de mai. de 2023
Dear Travis,Thank you for taking the time to tell us about your stay at the Red Roof Inn Pensacola Fairgrounds. We appreciate your 3/5 score. However, it's truly disheartening to see you highlight that the upkeep of the property was not to your liking. Nevertheless, we continually work to improve our hotel, so I really appreciate you providing us with your feedback.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

10/10 - Excelente

Aretha

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Amy was great
Hospedou-se por 1 diária em mai. de 2023
Resposta de Sashauna Red Roof Management em 2 de jun. de 2023
Dear Aretha,Thank you for taking the time to complete our guest survey regarding your recent stay at the Red Roof Inn Pensacola Fairgrounds. I'm so glad we earned your 5/5 score. I will make sure to share your comments regarding the great service you received from Amy with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

10/10 - Excelente

shelly

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great
Hospedou-se por 1 diária em mai. de 2023
Resposta de Tianna RediResponse Specialist em 23 de mai. de 2023
Hello Shelly,Thank you for taking the time to share your feedback regarding your recent visit at the Red Roof Inn Pensacola Fairgrounds. I am glad that our located was perfectly located to your travel plans and that you had a great experience. The staff and I were happy to see we met your expectations.We hope to continue to provide great experiences for you. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.Sincerely,Tianna RediResponse Specialist

10/10 - Excelente

Anthonica

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Overall everything . Wish the pool would open especially with how much it cost to live here
Hospedou-se por 1 diária em abr. de 2023
Resposta de Sashauna Red Roof Management em 23 de abr. de 2023
Dear Anthonica,Thank you for taking the time to complete our guest survey comments regarding your recent stay at the Red Roof Inn Pensacola Fairgrounds. It's great to see you enjoyed your stay, resulting your 5/5 score. However, you indicated that your stay fell short of expectations due to the pool being closed, which is truly disheartening to hear. Nevertheless, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

10/10 - Excelente

Chad

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em abr. de 2023
Resposta de Chevanese RediResponse Specialist em 6 de abr. de 2023
Hello Chad,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Pensacola Fairgrounds appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Chevanese RediResponse Specialist

10/10 - Excelente

Chad

Hospedou-se por 2 diárias em mar. de 2023
Resposta de Dannielle Rediresponse Specialist em 2 de abr. de 2023
Hello Chad,Thank you for taking a moment to complete our survey. Myself and the staff at the RED ROOF INN PENSACOLA FAIRGROUNDS appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Rediresponse Specialist