Fachada

Avaliações de Deevana Plaza Phuket

4 out of 5
Deevana Plaza Phuket
239/14 Raj-U-Thid 200 Pee Road, Patong, Phuket

Avaliações

8,4

Muito boa

Nota 10 - Excelente. 422 de 1000 avaliações" "
Nota 8 - Boa. 395 de 1000 avaliações" "
Nota 6 - Ok. 129 de 1000 avaliações" "
Nota 4 - Insatisfatória. 36 de 1000 avaliações" "
Nota 2 - Terrível. 18 de 1000 avaliações" "

8,4/10

Limpeza

8,6/10

Serviço e funcionários

8,6/10

Comodidades

8,4/10

Condições e instalações da propriedade

8,0/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
O hotel é muito bom,quarto espaçoso, banheiro tbem ótimo, os funcionários da recepção são prestativos mas um pouco demorado o check in, no check out foi rápido, como sairia de madrugada do hotel,solicitei um táxi com antecedência, o qual estava lá no horário combinado,sem problemas, o café da manhã é bom e variado. Tem happy hour na piscina, bebidas em dobro. O hotel é próximo à praia, fui a pé, perto de shopping, muito bem localizado, dá pra fazer tudo a pé, a região é bem movimentada. Tem um Hard Rock Cafe muito próximo. Não tive problemas durante minha hospedagem.
Hospedou-se por 3 diárias em jan. de 2019
Resposta de Darunee K. em 12 de mar. de 2019
Thank you very much for sharing you experience at Deevana Plaza Phuket Patong and for taking the time to write the reviews with appreciates feedback. We are so glad to hear that you enjoyed your accommodations. Our team aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

10/10 - Excelente

Camilla

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em set. de 2017
Resposta de John em 12 de out. de 2017
We very much appreciates your great feedback after your recent stay at the Deevana Plaza Phuket Patong. It is always a pleasure to receive positive feedback and comment. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Kind Regards - Darunee K.

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Resposta de John em 17 de mai. de 2017
We very much appreciates your feedback regarding your stay at the Deevana Plaza Phuket Patong. It is always a pleasure to receive positive feedback and I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Darunee K. (E-Commerce)

8/10 - Boa

Helen

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hotel ótimo custo x benefícios
Hotel bem localizado a cinco minutos a pé da praia de Patong, com excelente buffet de café da manhã. Restaurantes e baladas bem próximas, mas sem incomodar na hora de dormir. Funcionários bem atenciosos. Piscina com bom tamanho. A única ressalva que faço é da Jacuzzi com água gelada e impossivel de ficar a tarde depois que o sol se esconde.
Resposta de General Manager em 22 de dez. de 2016
Thank you very much for your kind feedback with appreciate score. Happy guests make all our efforts worthwhile and we are happy to read of your enjoyable experience during your stay in Deevana Plaza Phuket Patong. Our team aims to provide a truly unique experience and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future

8/10 - Boa

Ines

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excelente hotel relacao qualidade preco. Recomendo para cerce de 4-5 dias de alojamento pois fica a 5 minuntos a pe da praia e tem tudo o que e necessario para umas ferias traqnuilas sem ter de apanhar taxis.
Resposta de General Manager em 12 de dez. de 2016
Thank you for taking the time to give us a feedback after your recent stay at Deevana Plaza Phuket Patong. We are delighted to hear that you experienced an enjoyable stay and that the hotel amenities & facilities exceeded your expectations. We certainly look forward to the pleasure of welcoming you back in the very near future.

10/10 - Excelente

Tiago H

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hotel muito profissional.
Foi excelente. Lugar incrível.
Resposta de General Manager em 25 de nov. de 2016
Thank you very much for choosing our Deevana Plaza Phuket Patong and taking the time to give us a feedback with appreciates score. We are so glad to hear that you enjoyed your accommodations. Our team aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hotel nota 10! Com certeza voltarei!
Hotel super confortável, ficamos em nossa lua de mel. Prepararam o quarto com nossos nomes e ganhamoa vouchers para o SPA. Staff muito atencioso, piscina muito boa.
Resposta de General Manager em 20 de out. de 2016
thank you so much for your really nice words and your feedback after your stay at our Deevana Plaza Phuket Patong. We are delighted to hear that you experienced an enjoyable stay and that the hotel amenities exceeded your expectations. Thank you also for mentioning our friendly staff, we will pass on your compliments to them. We hope to welcome you again next time you visit. Kind Regards - Darunee K.

10/10 - Excelente

Davi, Belo Horizonte

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Lindo hotel!
O hotel é excelente e muito bem localizado na praia de Patong. Estrutura excelente, atendimento ótimo e a área da piscina é deliciosa. O único ponto negativo para mim é que meu quarto cheirava bastante a mofo, o que pode ser um problema para quem tem alergias.
Resposta de John em 8 de jun. de 2016
Thank you for sharing your experiences and taking the time to write a feedback after your stay in our Deevana Plaza Phuket Patong. We are happy to read that you enjoyed your stay in our hotel, especially our pool facility, location and services. However, we sincerely like to apologize regarding the room cleanliness/smelly. Pleas trust your comments is valued for us on improving our service & product further. We hope to welcome you to our hotel again in the future. Kind Regards - Darunee K.

10/10 - Excelente

Priscila, Salvador

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hotel agradavel
Próximo a tudo! Não precisa nem pegar taxi... O hotel Eh top!!!! Pessoal agradavel
Resposta de John em 5 de mai. de 2016
Thank you very much for choosing our Deevana Plaza Phuket Patong and taking the time to give us a feedback with appreciates score. We are so glad to hear that you enjoyed your accommodations. Our team aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Kind Regards - Darunee K.

10/10 - Excelente

Miler Chaparro, Campinas / SP

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Otimo
Talvez um dos melhores hotéis que fiquei. Quarto muito confortável. Cama muito boa, Internet rápida, café da manha ssensacional. Localização muito boa. Um pouco longe da praia, mas perto de muitos comércios e comidas de rua e também da patong street

10/10 - Excelente

mariana, São Paulo

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Aproveite Phuket
Hotel muito bom para quem tem poucos dias de estadia , tudo a mão, é muito bem localizado , serviço amável e atendimento excelente , ótimo café da manhã

8/10 - Boa

Denise

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

10/10 - Excelente

Thais, São Paulo

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excelente localização
Excelente localização e infra estrutura oferecida.
Resposta de John em 14 de mar. de 2015
Dear Guest, Thank you for the wonderful review score about your recent stay with us here at Deevana Plaza Phuket Patong. We are glad to read that you enjoyed your stay and you appreciate the location and the design of the hotel. We wish to welcome and host you again on your future visit here in Phuket. Your choice for all occasions, Peter John Paul Cacar E-Commerce Manager

8/10 - Boa

Marcel

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Add Museli to the breakfast selection
Hospedou-se por 11 diárias em abr. de 2024
Resposta de Nicha em 29 de abr. de 2024
Dear Marcel,Thank you very much for sharing your feedback of your recent stay.We have pass your value comment to our team as for furhter improvment.We hope to warm welcome you back to stay with us agin in the next future.Best regards,Management Team

6/10 - Ok

Francois

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Convenient location, rooms clean and good size, however no distinction between base room and high end other than TV screen and location on the floor. They wanted to charge $38000baht for a late checkout even though we had 4 rooms booked for a week and had stayed with them repeatedly for a number of years. Obviously looking to make money .. exhorbitant by any standards.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Nicha em 29 de abr. de 2024
Dear Francois,Thank you for sharing your experience of your stay with us during your holiday in Phuket. May we clarify you about late check out as you mention. Incase if there is available room we able to offered free of charge late check out at 2 PM. If guest prefer to late check out after that and before 6 PM. 50 % from hotel website will be charge. However, this is subject to room available. We hope to warm welcome you back to stay with us again at your second home and thank you for your kind understand.Best regards,Management Team

8/10 - Boa

Manja

Viagem a dois
Pontos positivos: Serviço e funcionários e comodidades
Hotel können wir empfehlen, allerdings sind die Zimmer zur Straße sehr hellhörig, der Lärm ist nicht zu über hören. Das Frühstück war okay, es müsste nur öfters aufgefüllt werden und vlt bei der Brot- und Brötchenauswahl ein paar dunklere Sachen anbieten. Die Reinigung der Zimmer muss definitiv besser werden.
Hospedou-se por 10 diárias em mar. de 2024
Resposta de Nicha em 29 de mar. de 2024
Dear Manja,Thank you very much for choosing to stay with us at Deevana Plaza Phuket Patong. We are indeed thankful for your sharing your experience of your recent stay with us regarding to room cleanliness and breakfast. I have forwarded all of your valued feedback to our concerns department for further action and improvement. We hope to warm welcome you back to stay with us again and serve you the better services.Best regards,Management Team

4/10 - Insatisfatória

Derin

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Cons. staff will rudely kick everyone you out of the pool at 7pm sharp! swim up bar has no staff, have to wave like your drowning, (annoying). pool side lounges in need of repair or replacing. Bathroom shower had extensive Mould (requested a room change). Pros. room air con works well with an outside temp at 36 degrees. Reception staff are friendly and respond promptly.
Hospedou-se por 14 diárias em mar. de 2024
Resposta de Nicha em 28 de mar. de 2024
Dear Derin,Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. Furthermore, thank you very much for your kind compliment our front staff. I have been pass all value feedback to our team in order to improve the better services.Thank you for staying with us, and we look forward to another chance to serve you.Best regards,Management Team

8/10 - Boa

Kelly Joyce

Viagem com a família
Pontos positivos: Comodidades
I wish they had a person serving around the pool, you had to get out to go to restaurant to tell them what u want
Hospedou-se por 8 diárias em mar. de 2024
Resposta de Nicha em 25 de mar. de 2024
Dear Kelly Joyce,Thank you very much for sharing your recent experience at Deevna Plaza Phuket Patong. We are indeed thankful for your delightful feedback. Your valued comment regarding havs been pass to our concerns department for further improvement. We hope to warm welcome you back to your second home again in the next future.Have a nice day

8/10 - Boa

PAUL

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 5 diárias em fev. de 2024
Resposta de Jay R em 24 de fev. de 2024
Dear Mr. Paul, First and foremost please allow us to take this opportunity to thank you for Choosing DEEVANA PLAZA PHUKET PATONG on your recent stay in Phuket. And thank you for posting a review of recent experience in Deevana Plaza Phuket Patong. We are indeed thankful for your feedback. Your review is really helpful for us to continue improving our service.Thou we truly regret to know that we haven’t able to meet your full expectation. Therefore please accept our sincere apology If our oversite cost your inconvenience. Reassured that your comments will immediately take into serious action and improvement will implied accordingly. Again thank you very much for staying with us and we were looking forward to welcome you again on your next visit. Warm Regards, Management Team

8/10 - Boa

Ruben Benedikt

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 8 diárias em fev. de 2024
Resposta de Nicha em 23 de fev. de 2024
Dear Ruben benedikt,Thank you for give us the good score for your experience stay. We hope to warm welcome you back to stay with us again.Best regards,Management Team

8/10 - Boa

J-FRANCOIS GASTON

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Très bon accueil à la réception,hotel calme proche des animations, piscine agréable ainsi que le personnel.
Hospedou-se por 13 diárias em jan. de 2024
Resposta de Jay R em 4 de fev. de 2024
Dear Mr. Gaston, Thank you for posting an excellent review of your recent experience in Deevana Plaza Phuket Patong. We are indeed delighted by your feedback. It is truly heartwarming to read that we were able to meet your expectation and we were able to give you a memorable and enjoyable experience.Your kind complement will be shared to the team to boost confidence and keep the outstanding performance of customer service at all times. We are looking forward to welcome you back for your next visit here at Deevana Plaza Phuket Patong. Warm Regards, Management Team

2/10 - Terrível

Salih

Viagem em grupo, Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Zuerstmal würde ich dieses Hotel nicht weiterempfehlen. Man kann wirklich nicht in Ruhe schlafen, da man wirklich alles was auf dem Flur passiert hören kann, als ob keine Tür vorhanden wäre. Es ist ein komplettes Rauchfreies Hotel, für Raucher also schrecklich, da man fast schon das Hotel verlassen muss, damit man eine in Ruhe rauchen kann. Was mir garnicht gefallen hat, war das Frühstück, es ist überfüllt mit Leuten die garnicht im Hotel sind. Ich glaube das Hotel bietet für Tour Veranstalter Frühstück an, so das ein Bus vorm Hotel anhält und mehrere Touristen mit frühstücken, es kommt zu erheblichen Verzögerungen. Die Zimmer sind wirklich nicht sauber und sehr Dunkel nachts weil die Beleuchtung nicht ausreicht. Das einzige was mir gefallen hat war der Wachmann der einen morgens immer Nett begrüßt hat. Es ist auf jeden fall keine 4 Sterne Hotel in meinen Augen. Einen Plus punkt hatte ich dennoch, falls es wichtig ist für jemanden. Bei der Abreise gab es einen Frühstückspaket, was nicht schlecht war.
Hospedou-se por 9 diárias em jan. de 2024
Resposta de Nicha em 25 de jan. de 2024
Dear Salih,Thank you for your comments. And please accept our sincere apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. I have been pass all value feedback to our team in order to improve the better services.Furthermore, thank you very much for your kind compliment our security guard and breakfast pack. Thank you for staying with us, and we look forward to another chance to serve you.Best regards,Management Team

6/10 - Ok

Adriana

Viagem a dois
The breakfast isn’t replenished missing items at around 9.30am, asking staff every morning Room service is poor, waited numerous times Ended up cancelling my order and went out instead
Hospedou-se por 12 diárias em jan. de 2024
Resposta de Jay R em 22 de jan. de 2024
Dear Ms. Adriana,Greetings from Deevana Plaza Phuket Patong.First and foremost please allow us to take this opportunity to thank you for Choosing DEEVANA PLAZA PHUKET PATONG on your recent stay in Phuket. And for the time that you have spent for this review. Thou we truly regret to know that our service didn’t meet your expectation. Your review will served as a challenge for us to keep on improving our service.Therefore please accept our sincere apology if our oversite caused you’re inconvenience. Reassured that all your comment with our Reception staff will take it seriously and action will be implied accordingly.We are looking forward to welcome you again in the near future here at DEEVANA PLAZA PHUKET PATONG.Warm Regards.Management Team

8/10 - Boa

Elizabeth

Viagem com a família
Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários
Good value for money but not as good as 6 months ago. Standards are slipping and service is non-existent. Bad management decisions.
Hospedou-se por 20 diárias em jan. de 2024
Resposta de Jay R em 22 de jan. de 2024
Dear Ms. Elizabeth,Greetings from Deevana Plaza Phuket Patong.First and foremost please allow us to take this opportunity to thank you for Choosing DEEVANA PLAZA PHUKET PATONG on your recent stay in Phuket. And for the time that you have spent for this review. Thou we truly regret to know that our service didn’t meet your expectation. Your review will served as a challenge for us to keep on improving our service.Therefore please accept our sincere apology if our oversite caused you’re inconvenience. Reassured that all your comment with our Reception staff will take it seriously and action will be implied accordingly.We are looking forward to welcome you again in the near future here at DEEVANA PLAZA PHUKET PATONG.Warm Regards.Management,

2/10 - Terrível

krishna

Hospedou-se por 4 diárias em jan. de 2024
Resposta de Jay R em 22 de jan. de 2024
Dear Ms. Krishna,Greetings from Deevana Plaza Phuket Patong.First and foremost please allow us to take this opportunity to thank you for Choosing DEEVANA PLAZA PHUKET PATONG on your recent stay in Phuket. And for the time that you have spent for this review. Thou we truly regret to know that our service didn’t meet your expectation. Your review will served as a challenge for us to keep on improving our service.Therefore please accept our sincere apology if our oversite caused you’re inconvenience. Reassured that all your comment with our Reception staff will take it seriously and action will be implied accordingly.We are looking forward to welcome you again in the near future here at DEEVANA PLAZA PHUKET PATONG.Warm Regards.Management Team

10/10 - Excelente

sinan cem

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Rahat Keyifli Tatil 🙂👍
Good price, big rooms, very big pool, super breakfast, near to everything, always smiling hotel workers and reception, Thanks to Mr. Joy R and Mss. Ploy 😊🙏
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Jay R em 24 de mar. de 2024
Dear Mr. Sinan, Thank you for posting an excellent review of your recent experience in Deevana Plaza Phuket Patong. We are indeed delighted by your feedback. It is truly heartwarming to read that we were able to meet your expectation and we were able to give you a memorable and enjoyable experience.Your kind complement will be shared to the team to boost confidence and keep the outstanding performance of customer service at all times. We are looking forward to welcome you back for your next visit here at Deevana Plaza Phuket Patong. Warm Regards, Management Team

10/10 - Excelente

William

Hospedou-se por 5 diárias em dez. de 2023
Resposta de Nicha em 16 de jan. de 2024
Dear William,Thank you very much for sharing your positive experience during your stay at Deevana Plaza Phuket Patong. It is a great pleasure to read that you had a fantastic stay at our hotel and brought memorable experiences back to home. We looking forward to your return in the near future.Best regards,Management Team

6/10 - Ok

Kenneth

Hospedou-se por 2 diárias em dez. de 2023
Resposta de Nicha em 22 de jan. de 2024
Dear Kenneth,Thank you for give us the score of your experience stay at Deevana Plaza Phuket Patong.We hope to warm welcome you back to stay with us again in your next holiday in Phuket.Best regards,Management Team

10/10 - Excelente

Roy

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice hotel with friendly stsff
Hospedou-se por 14 diárias em dez. de 2023
Resposta de Jay R em 31 de dez. de 2023
Dear Mr. Roy Thank you for posting an excellent review of your recent experience in Deevana Plaza Phuket Patong. We are indeed delighted by your feedback. It is truly heartwarming to read that we were able to meet your expectation and we were able to give you a memorable and enjoyable experience.Your kind complement will be shared to the team to boost confidence and keep the outstanding performance of customer service at all times. We are looking forward to welcome you back for your next visit here at Deevana Plaza Phuket Patong. Warm Regards, Management Team

8/10 - Boa

Shwan

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Easy check in and check out , staff friendly
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Jay R em 31 de dez. de 2023
Dear Mr. Shwan, Thank you for posting an excellent review of your recent experience in Deevana Plaza Phuket Patong. We are indeed delighted by your feedback. It is truly heartwarming to read that we were able to meet your expectation and we were able to give you a memorable and enjoyable experience.Your kind complement will be shared to the team to boost confidence and keep the outstanding performance of customer service at all times. We are looking forward to welcome you back for your next visit here at Deevana Plaza Phuket Patong. Warm Regards, Management Team

10/10 - Excelente

mangirdas

Hospedou-se por 3 diárias em dez. de 2023
Resposta de Jay R em 31 de dez. de 2023
Dear Valued Guest, Thank you for posting an excellent review of your recent experience in Deevana Plaza Phuket Patong. We are indeed delighted by your feedback. It is truly heartwarming to read that we were able to meet your expectation and we were able to give you a memorable and enjoyable experience.Your kind complement will be shared to the team to boost confidence and keep the outstanding performance of customer service at all times. We are looking forward to welcome you back for your next visit here at Deevana Plaza Phuket Patong. Warm Regards, Management Team

10/10 - Excelente

Paul, ASSAINVILLERS

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 6 diárias em dez. de 2023
Resposta de Nicha em 15 de dez. de 2023
Dear Paul,Thank you very much for give us the excellent score of your experience stay at Deevana Plaza Phuket Patong.We hope to warm welcome you back to stay with us again in your next visit in PhuketBest regards,Management Team

8/10 - Boa

Mehdi

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Bonne situation géographique. Le service. Petit déjeuner variés.
Hospedou-se por 3 diárias em nov.. de 2023
Resposta de Jay R em 28 de nov. de 2023
Dear Mehdi, Thank you for posting an excellent review of your recent experience in Deevana Plaza Phuket Patong. We are indeed thankful for your delightful feedback. It is our great pleasure to read that we were able to meet your expectation to have a memorable and enjoyable experience.Your kind complement will be shared to the team to boost confidence and keep the outstanding performance of customer service at all times. We are looking forward to welcome you back for your next visit here at Deevana Plaza Phuket Patong. Warm Regards, Management Team

8/10 - Boa

Graeme

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I would normally give Deevena Plaza a 10. But we had to ask every day for oir room to be cleaned which was a disappointment. Otherwise nice property
Hospedou-se por 11 diárias em nov.. de 2023
Resposta de Jay R em 20 de nov. de 2023
Dear Ms. SAGARIKA VERMA,Good day! First and foremost please allow us to take this opportunity to thank you for choosing DEEVANA PLAZA PHUKET PATONG as your Hotel on your recent vacation in Phuket Thailand.In behalf of Deevana Plaza Phuket Patong Management please accept our sincerest apology if our oversite cost your inconvenience. Therefore please be advice that our front desk is open 24/7 and more than willing to address all kind of concerns in the best way that we can. As our priority is to deliver the best customer service and to give all our guest the memorable stay with us. Best regards,Management Team.

10/10 - Excelente

Jose

Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Nicha em 7 de dez. de 2023
Dear Jose,Thank you very much for your sharing experience during your recent stay at Phuket. We hope to warm welcome you back to stay with us again in the next future.Best regards,Management Team

10/10 - Excelente

Tony

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Amazing place to stay will be back
Hospedou-se por 10 diárias em ago. de 2023
Resposta de NIcha em 15 de set. de 2023
Dear Tony,Thank you for posting a nice review of your recent experience at Deevna Plaza Phuket Patong. We are indeed thankful for your delightful feedback. It is very much pleasure to read that we were able to highly satisfy your stay for memorable experiences. Thank you very much for staying with us and we truly look forward to warm welcome you back to stay at your second home with us again.Best regards,Deevana Plaza Phuket Patong

10/10 - Excelente

Tony

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Fantastic service will be going back
Hospedou-se por 10 diárias em ago. de 2023
Resposta de Nicha em 15 de set. de 2023
Dear Tony,Thank you for posting a nice review of your recent experience at Deevna Plaza Phuket Patong. We are indeed thankful for your delightful feedback. It is very much pleasure to read that we were able to highly satisfy your stay for memorable experiences. And thank you for compliment our services. Those will be truly shared to the teams to support their morale and keep their outstanding performance to every guest. Thank you very much for staying with us and we truly look forward to warm welcome you back to stay at your second home with us again.Best regards,Management Team

10/10 - Excelente

Slobodan

Hospedou-se por 4 diárias em ago. de 2023
Resposta de Nicha em 15 de set. de 2023
Dear Slobodan,Thank you very much for sharing your positive experience during your stay at Deevana Plaza Phuket Patong. It is a great pleasure to know that you had a fantastic stay at our hotel and brought memorable experiences back to home. Once agains, thank you very much for staying with us at Deevana Plaza Phuket Patong. We looking forward to your return in the near future.Best regards,Management Team

10/10 - Excelente

Nadine

Hospedou-se por 3 diárias em ago. de 2023
Resposta de Nicha em 15 de set. de 2023
Dear Nadine,Thank you very much for give us the excellent score of your recent stay at Deevana Plaza Phuket Patong.We hope to warm welcome you back to stay with us again in the next future.Best regards,Management Team

10/10 - Excelente

UCHAE

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 3 diárias em ago. de 2023
Resposta de Nicha em 15 de set. de 2023
Dear Uchae,Thank you very much for give us the excellent score of your experience stay at Deevana Plaza Phuket Patong.We hope to warm welcome you back to stay with us again in the next future.Best regards,Management Team

6/10 - Ok

Stephen

Hospedou-se por 11 diárias em mai. de 2023

10/10 - Excelente

Lurence

Hospedou-se por 7 diárias em abr. de 2023

8/10 - Boa

Viajante verificado

Pontos positivos: Serviço e funcionários
Hospedou-se por 4 diárias em abr. de 2023

10/10 - Excelente

Jenae, San Bernardino

Hospedou-se por 2 diárias em abr. de 2023

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
很棒,下次會再來
房間很舒適,陽台外就是個人泳池很棒,飯店有額外準備生日蛋糕很驚喜💕,櫃檯人員很親切且快速協助我們解決問題
Hospedou-se por 2 diárias em mar. de 2023
Resposta de Nicha em 27 de mar. de 2023
Dear Guest,Thank you very much for taking your time to share your recent experience at Deevana Plaza Phuket Patong. It is always nice to hear that overall you were satisfied . We hope to warm welcome you back to stay with us again in the next future.Best regards. Management Team

10/10 - Excelente

Christian

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Mega Hotel mit super freundlichem Personal, leckeres Frühstück und tolles, sauberes Zimmer ... vor allem der Nachtportier war so cool ... hat immer salutiert
Hospedou-se por 13 diárias em fev. de 2023
Resposta de Nicha em 14 de mar. de 2023
Dear Christian,Thank you very much for posting a nice review of your recent experience at Deevna Plaza Phuket Patong. We are indeed thankful for your delightful feedback. It is very much pleasure to read that we were able to highly satisfy your stay for memorable experiences. We hope to warm welcome you back to stay with us again in the next future.Best regards,Management Team

10/10 - Excelente

Cherie

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Beautiful swimming pool but not enough Sun loungers. Need to be down at the pool really early to get one as many people put there belongings on them and then go out of off for breakfast. Even though it says not smoking around the pool, lots of people smoking. No one enforced the rules. Also lots of glasses and bottles allowed around and in the pool. Breakfast was great but again no one enforced using tongs and often not enough tongs around to use. The people cleaning tables used the same cloth on every table. Didn’t see any cleaning products used.
Hospedou-se por 7 diárias em fev. de 2023
Resposta de Jay R em 24 de fev. de 2023
Dear Cherie,Thank you very much for sharing your experience with us we appreciate your comment. However, please rest assured that the appropriate actions for improvement will be taken within the concerned departments. Thank you again for sharing your experience, therefore we are looking forward that you will give us the opportunity to do better customer service during your next stay with Us.Best regards,Management Team

10/10 - Excelente

Samuel

Viagem em grupo, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Restaurant and staff. Excellent
Hospedou-se por 5 diárias em jan. de 2023
Resposta de Nicha em 25 de fev. de 2023
Dear Samuel,Thank you for your positive review and we are very happy to learn that you have enjoyed your stay at Deevana Plaza Phuket Patong. We hope to see you again in the next future.Best regards,Management Team

10/10 - Excelente

Mohammad

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
i faced issue with the swimming pool, it was so cold , and there is no heating
Hospedou-se por 14 diárias em dez. de 2022
Resposta de Nicha em 17 de jan. de 2023
Dear Mr. Mohammad,Thank you very much for your feedback and thank you for give us the greate score. We hope to warm welcome you to stay with us again in the future. Best regards,Management Team

8/10 - Boa

Maria

Viagem com a família
Pontos positivos: Limpeza e serviço e funcionários
Gym very old
Resposta de Nicha em 12 de jan. de 2023
Dear Maria,Thank you for your feedback about your stay at Deevana Plaza Phuket Patong and we are sorry that experience has not met your expectation. Please rest assured that the appropriate actions and improvement will be taken with my concerned departments. We are mostly concerned with the satisfaction of all guests and your feedback is of great value to us. Yours sincerely,Management Team