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Avaliações de Deevana Patong Resort & Spa

4 out of 5
Deevana Patong Resort & Spa
43 2 Raj-u-thid 200 Pee Road, Patong, Phuket

Avaliações

8,4

Muito boa

Nota 10 - Excelente. 439 de 1003 avaliações" "
Nota 8 - Boa. 395 de 1003 avaliações" "
Nota 6 - Ok. 115 de 1003 avaliações" "
Nota 4 - Insatisfatória. 35 de 1003 avaliações" "
Nota 2 - Terrível. 19 de 1003 avaliações" "

8,4/10

Limpeza

8,6/10

Serviço e funcionários

8,6/10

Comodidades

8,2/10

Condições e instalações da propriedade

8,2/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Manuel

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Otimo Hotel em localização e comodidades!
Estivemos neste hotel por cinco dias e foi encantadora a nossa experiência. Como viajei a Tailândia em um pacote de viagem preferi trocar o hotel pois não queria correr o risco de estragar a minha viagem. Foi a melhor coisa que fiz. O Deevana fica localizado próximo da praia de Patong, Tem uma van que deixa os hospedes na praia pela manha e busca a tarde, mas da tranquilamente para voltar a pé ! Logo que chegamos recebemos um drink de boas vindas e um par tickets de massagens como cortesia ! O café da manha ao estilo buffet é bastante sortido e farto, bem ao estilo asiático que inclui até refeições tipo almoço no café da manha. Quarto espaçoso e bem aparelhado com cama king size, secador de cabelo, cafeteira e frigobar. Possui ainda 2 piscinas ótimas e boa área de lazer.
Hospedou-se por 5 diárias em nov.. de 2018
Resposta de Management Team em 29 de nov. de 2018
Nós apreciamos muito a sua avaliação do nosso hotel sobre a sua estadia no Deevana Patong Resort & Spa. É sempre um prazer receber feedback positivo. Esperamos recebê-lo novamente no futuro

10/10 - Excelente

Tiago

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em nov.. de 2017
We would like to thank you for choosing Deevana Patong Resort and Spa as your accommodation choice during your recent stay in Phuket. I am so glad to hear that you enjoyed your stay with us. We hope to welcome you again in the future.

10/10 - Excelente

rute

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Perfect for the 10 days
Hospedou-se por 10 diárias em fev. de 2024
Resposta de Kevin-Guest Service Manager em 23 de abr. de 2024
Dear rute,Thank you so much for taking the time out of your day to share your experience with us. We appreciate it so much, as your feedback will directly help us to improve our services. We look forward to welcoming you again in the future.Yours sincerely,

10/10 - Excelente

Andreas

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nur die Aussicht vom Balkon hat mir nicht gefallen, (Blick auf den Frühstückssaal) .Ansonsten war alles so gut wie bei den letzten 2 Besuchen.Komme gerne wieder!
Hospedou-se por 20 diárias em fev. de 2024
Resposta de Kevin- Guest Service Manager em 27 de mar. de 2024
Dear Andreas,Thank you so much for taking the time out of your day to share your experience. We appreciate it so much, as your feedback will directly help us to improve our services. We look forward to welcoming you again in the future.Yours sincerely,

10/10 - Excelente

MaryAnn

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Beautiful location. Attentive staff, clean resort, food was delicious. Excellent choice
Hospedou-se por 14 diárias em mar. de 2024
Resposta de Kevin - Guest Service Manager em 27 de mar. de 2024
Dear MaryAnn,Thank you for your kind words! We're delighted to hear that you enjoyed our beautiful location, attentive staff, clean resort, and delicious food. It was our pleasure to have you as our guest, and we're thrilled that you found us to be an excellent choice. We look forward to welcoming you back soon!

10/10 - Excelente

Kirsty

Viagem a dois, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great staff and had everything we could want/ need
Hospedou-se por 9 diárias em mar. de 2024
Resposta de Kevin-Guest Service Manager em 18 de mar. de 2024
Dear Kirsty,Thank you so much for taking the time out of your day to complete our survey. We appreciate it so much, as your feedback will directly help us to improve our services. We look forward to welcoming you again in the future.Yours sincerely,

8/10 - Boa

Wayne

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e comodidades
The property was a bit dated but it was clean and the staff were terrific. Good food and close to shopping. About 10-15 minute walk to Bangla road. Would stay there again.
Hospedou-se por 6 diárias em mar. de 2024
Resposta de Kevin - Guest Service Manager em 18 de mar. de 2024
Dear Wayne,Thank you so much for taking the time out of your day to complete rating us. We appreciate it so much, as your feedback will directly help us to improve our services. We look forward to welcoming you again in the future.Yours sincerely,

10/10 - Excelente

Kajikawa

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Kevin-Guest Service Manager em 18 de mar. de 2024
Dear Kajikawa,Thank you so much for taking the time out of your day to rating us . We appreciate it so much, as your feedback will directly help us to improve our services. We look forward to welcoming you again in the future.Yours sincerely,

10/10 - Excelente

Friya

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great hotel, friendly staff and close to all food places!
Hospedou-se por 6 diárias em fev. de 2024
Resposta de Kevin-Guest Service Manager em 9 de mar. de 2024
Dear Friya,Thank you so much for taking the time out of your day to complete our survey. We appreciate it so much, as your feedback will directly help us to improve our services. We look forward to welcoming you again in the future.Yours sincerely,

10/10 - Excelente

Zhu

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good location and great service. I like Thai smile.
Hospedou-se por 6 diárias em fev. de 2024
Resposta de Piboon em 28 de fev. de 2024
Dear Zhu,Thank you for your review. We appreciate your feedback and hope to welcome you again in the future.Kind regards,Mr.Piboon C-Hotel Manager

10/10 - Excelente

Theresa

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I would Recommend this Hotel
Hospedou-se por 5 diárias em fev. de 2024
Resposta de Piboon em 28 de fev. de 2024
Dear Theresa,Thank you for your review. We appreciate your feedback and hope to welcome you again in the future.Kind regards,Mr.Piboon C-Hotel Manager

8/10 - Boa

daryl

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Beautiful place to stay. Most staff very happy although language barrier is quite high with various staff. Unfortunately beds are like concrete (very hard) so if you can get over this, there is no issues. Cleaning staff always smiling and engaging. Overrall , really enjoyed our stay and look forward to returning one day.
Hospedou-se por 10 diárias em fev. de 2024
Resposta de Kevin - Guest Service Manager em 20 de fev. de 2024
Dear darly,Thank you so much for taking the time out of your day to complete our survey. We appreciate it so much, as your feedback will directly help us to improve our services. We look forward to welcoming you again in the future.Yours sincerely,

4/10 - Insatisfatória

Doug

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The staff were fine and very attentive and the property is quite nice. My issue is that the Gardenview rooms are a party zone. Late night, talking music, etc. Did not sleep for two nights straight. Tried to get a refund on the third night, but they refused. Do not stay in the garden view rooms if you want a quiet nights sleep.
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Kevin - Guest Service Manager em 20 de fev. de 2024
Dear Doug,Thank you so much for taking the time out of your day to complete our survey. We appreciate it so much, as your feedback will directly help us to improve our services. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.We look forward to welcoming you again in the future.Yours sincerely,

6/10 - Ok

Geir, Plesund

Pontos positivos: Serviço e funcionários
Hospedou-se por 14 diárias em jan. de 2024
Resposta de Piboon em 28 de fev. de 2024
Dear Geir,Thank you for your review. We appreciate your feedback and hope to welcome you again in the future.Kind regards,Mr.Piboon C-Hotel Manager

10/10 - Excelente

Jaswinder Sonia, Brampton

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Beautiful property right on the beach and wallable to manyvlical restaurant's and massage places. Shuttle at minimal cost is provide to go to patong beach area and the biggest mall in the phuket. Beach area is public so not the cleanest and need to watch your items. Breakfast buffet overlooking the ocean each morning was a treat.
Hospedou-se por 1 diária em jan. de 2024
Resposta de piboon em 4 de fev. de 2024
Dear Jaswinder Sonia,Thank you for your lovely review! We're thrilled you enjoyed our beautiful property and convenient location. We appreciate your feedback about the public beach, and we'll address it. Delighted you loved the breakfast buffet. Hope to welcome you back soon!Kind regards,Mr.Piboon C - Hotel Manager

8/10 - Boa

Florence

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
bien
Emplacement pratique, proche de rue circulante tout en étant un peu retiré donc non bruyant. Juste en sortant sur la gauche 1 restaurant thai qui fait d'excellente glace panée et de très bons plats pour un prix dérisoire.
Hospedou-se por 6 diárias em jan. de 2024
Resposta de Piboon em 4 de fev. de 2024
Dear Florence,Thank you for your positive review! We're delighted you appreciated our convenient and quiet location near a bustling street. We hope to welcome you back soon for another enjoyable stay.Kind regards,Mr.Piboon C - Hotel Manager

10/10 - Excelente

Robin

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The staff were incredibly polite and helpful.
Hospedou-se por 9 diárias em jan. de 2024
Resposta de Kevin / Guest Service Manager em 30 de jan. de 2024
Dear Robin,Thank you so much for your kind words about our staff. We are thrilled to hear that you found them polite and helpful. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Warm regards,

8/10 - Boa

Stephen

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Overall nice place to stay. Quiet and comfortable
Hospedou-se por 7 diárias em jan. de 2024
Resposta de Kevin / Assistant Guest Service Manager em 26 de jan. de 2024
Dear Stephen,Thank you so much for taking the time out of your day to rating and review our performance. We appreciate it so much, as your feedback will directly help us to improve our services. We look forward to welcoming you again in the future.Yours sincerely,

10/10 - Excelente

Simon

Pontos positivos: Condições e instalações da propriedade
Front dest staff are polite and very frienly. I would recommend this place for people want to visit Phuket.
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Piboon em 24 de jan. de 2024
Dear Simon,Thank you for your kind words! We're delighted to hear that our front desk staff left a positive impression. We appreciate your recommendation and look forward to welcoming you back on your next visit to Phuket.Best regards,Mr.Piboon C - Hotel Manager

6/10 - Ok

André

Viagem com a família
Pontos positivos: Limpeza
Pontos negativos: Comodidades e condições e instalações da propriedade
Hotellet er Ok men henger litt etter mtp senge komfor og rommenes faciliteter. Det skiltede røykeområdet ved bassenget manglet alltid askebeger. Ingen søppelkasse rundt bassenget så man fikk kastet avfall. Frokosten på hotellet var topp. Og Hun som rengjorde rommet vårt var helt fantastisk.
Hospedou-se por 7 diárias em jan. de 2024
Resposta de Piboon em 24 de jan. de 2024
Dear Andre,Appreciate your feedback! We'll address the bed comfort and room facilities. Thanks for highlighting the smoking area and pool concerns; we'll work on that. Delighted to hear you enjoyed the top-notch breakfast and appreciated our excellent cleaning staff.Best regards,Mr.Piboon C - Hotel Manager

10/10 - Excelente

Hamish

Hospedou-se por 3 diárias em jan. de 2024
Resposta de Piboon em 24 de jan. de 2024
Dear Hamish,hank you for the 5-star rating! We're thrilled to hear you had a wonderful stay. We hope to welcome you back soon.Best regards,Mr.Piboon C - Hotel Manager

6/10 - Ok

David

Viagem a dois
Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Pas de bar, nettoyages journaliers très variable d´un jour à l´autre, mini-bar vide, restaurant pratiquement pas fréquenté hormis pour le petit-déjeuner. Par contre, chambre et salle de bain spacieuses, belles piscines
Hospedou-se por 13 diárias em dez. de 2023
Resposta de Kevin / Assistant Guest Service Manager em 13 de jan. de 2024
Dear David,Thank you for taking the time to share your feedback with us. We appreciate your observations and apologize for any inconsistencies you experienced during your stay. We're delighted to hear that you enjoyed our spacious bedrooms, beautiful swimming pools, and breakfast offerings.We value your insights regarding the daily cleaning and the restaurant's frequency, and we assure you that we are actively working to address these concerns to enhance the overall guest experience.We hope to have the opportunity to welcome you back and provide you with an improved and more consistent stay.Warm regards,

10/10 - Excelente

Joyce

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We had a great holiday, meeting up with family from UK and NZ, and having 4 rooms in the same area was a bonus. Breakfasts were great, and the Christmas Eve dinner had a great atmosphere around the pool, with staff in their red Christmas costumes. The pools were never crowded and there were always sunbeds when we needed them. A short walk to the beach.
Hospedou-se por 10 diárias em dez. de 2023
Resposta de Kevin-Assistant Guest Service Manager em 13 de jan. de 2024
Dear Joyce , Thank you for your kind review! We're delighted to hear that you had a wonderful holiday, enjoying quality time with family. It's great to know that the convenience of having four rooms in the same area added to your experience. We're thrilled that you enjoyed our breakfasts, festive Christmas Eve dinner, and the relaxed atmosphere by the pool. We appreciate your positive feedback on our staff's festive attire. It's fantastic that you found the pools uncrowded, and we're pleased to have contributed to a memorable beachside stay. We look forward to welcoming you back in the future!Warm Regards,

8/10 - Boa

KAZUHIKO

Viagem a dois, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
スタッフ一同、対応が良かった。 設備は少し古いが掃除が行き届いていて気持ちいい旅ができた。
Hospedou-se por 5 diárias em dez. de 2023
Resposta de Kevin-Assistant Guest Service Manager em 13 de jan. de 2024
Dear KAZUHIKOThank you for taking the time to share your feedback. We appreciate your kind words about our responsive staff and are delighted to hear that you had a pleasant trip. Your observation about the facilities is duly noted, and we are committed to maintaining their upkeep.We look forward to welcoming you back in the future.Best regards,

8/10 - Boa

Huu Phuc

Hospedou-se por 4 diárias em dez. de 2023
Resposta de Kevin-Assistant Guest Service Manager em 13 de jan. de 2024
Dear Huu Phuc,Thank you so much for taking the time out of your day to complete our survey. We appreciate it so much, as your feedback will directly help us to improve our services. We look forward to welcoming you again in the future.Yours sincerely,

10/10 - Excelente

Dale

Hospedou-se por 13 diárias em dez. de 2023
Resposta de Kevin-Assistant Guest Service Manager em 13 de jan. de 2024
Dear Dale,Thank you so much for taking the time out of your day to complete our survey. We appreciate it so much, as your feedback will directly help us to improve our services. We look forward to welcoming you again in the future.Yours sincerely,

6/10 - Ok

Grace

Pontos positivos: Serviço e funcionários
Close to everything in Patong!
Great location as it’s about a 20 min walk to everything in Patong. The bed and pillows are comfy however no fault of the hotel, our neighbours were very loud until the early morning however the hotel were very good at sorting it out. The breakfast is an average breakfast however a lot of items to keep refrigerated were quite warm. We didn’t eat any other meals so no comment on them. Very eco-friendly as notes everywhere to use things more than once. Overall, a nice hotel for families
Hospedou-se por 4 diárias em dez. de 2023
Resposta de Kevin / Assistant Guest Service Manager em 15 de dez. de 2023
Dear Grace,Thank you for your detailed review! We're delighted to hear you found our location convenient and our beds comfortable. We apologize for the inconvenience caused by noisy neighbors, but we're glad our team could assist promptly. Your feedback about breakfast temperature will be shared with our staff for improvement. We appreciate your notice of our eco-friendly efforts. We hope to welcome you and your family back for an even better experience next time!

2/10 - Terrível

Nitsa, Hillsborough

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de P em 6 de dez. de 2023
Thank you very much for staying with us and we truly look forward to your next visit again.

8/10 - Boa

Margaret

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Great location, lovely staff. Nice big rooms, a bit dated could do with some refurbishing. Food was good but not advertised enough. Buffet nights on a Wednesday were great value for money but poorly attended. Did not like the bedding was like a sateen material. Would have preferred cotton. No menus in the room for ordering room service. No menus round the pool area. Could do with pool staff doing the rounds to see if anyone wanted drinks or food. Just lacked the finishing touches. That said would go back due to , value for money, location and staff.
Hospedou-se por 19 diárias em nov.. de 2023
Resposta de P em 5 de dez. de 2023
Thank you very much for posting a review of your experience at Deevana Patong Resort & Spa. Your feedback is extremely significant to us. All of your comments will strictly be reviewed to all relevant departments in order to make sure that the situations you mentioned will be enhanced exactly in the future.

10/10 - Excelente

Kim

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Stayed 8 nights in a Delux room overlooking main pool. Nan at the Tour desk was amazing. So helpful. I cannot recommend her enough. Breakfast buffet was fantastic with so many choices. We Dined in the restaurant on 2 occasions for our evening meals and the Food so tasty well priced and the service Great. We made use of the Day spa for massages and body scrubs only slightly more expensive then on the street but so Clean and Therapist very good. Our room was cleaned on the Days we wanted by Nuch and we recieved many little personal touches, she was so lovely. The room was very sound proof and the bedding extremely comfortable. Can not fault a thing with this Resort for the very affordable price. Kim and John
Hospedou-se por 8 diárias em nov.. de 2023
Resposta de P em 5 de dez. de 2023
Thank you very much for your constructive review of your recent stay at Deevana Patong Resort & Spa . We are definitely happy to read a good review with excellent scores. We are glad that we were able to fulfil your satisfaction and expectation during your stay with us and left home with a wonderful experience. I will share your feedback with our team and I am sure that it will encourage our staff to continue exertional performance to all of our guests with the best quality of services.Thank you again for taking your time to share your experience, and we hope that you will come back to stay with us in the near future.

2/10 - Terrível

Michelle

Viagem com a família
Pontos negativos: Limpeza e serviço e funcionários
Quite disappointed to the point where I had to check out of my room at 1am in the morning. Upon check in my room was incredibly dirty with stained sheets, hair in the bathroom, cobwebs, mirrors that were dirty, razor blade cover and a sink that backed up. While I went out to dinner I gave them the opportunity to clean the room in full and upon returning the only thing that had handled was changing sheets. I’d rethink staying here.
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Kevin-Assistant Guest Service Manager em 25 de nov. de 2023
Dear Michelle,I'm sincerely apologized to hear about the disappointing experience you had during your recent stay with us. Your feedback about the cleanliness and maintenance of your room is deeply concerning .Thank you for bringing these matters to our attention. We appreciate your feedback as it helps us improve our services.If given another chance, we'd love to welcome you back and provide the exceptional stay you rightfully deserve.Warm regards,

8/10 - Boa

Matthew

Hospedou-se por 13 diárias em nov.. de 2023
Resposta de P em 6 de dez. de 2023
Thank you very much for staying with us and we truly look forward to your next visit again.

10/10 - Excelente

Jason

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Resposta de Kevin-Assistant Guest Service Manager em 8 de nov. de 2023
Dear Jason,Thank you so much for taking the time out of your day to rating us. We appreciate it so much, as your feedback will directly help us to improve our services. We look forward to welcoming you again in the future.Yours sincerely,

10/10 - Excelente

Leunam

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Loved the easy access to main road to walk and visit shops was great, two well maintained pools and great breakfast options.
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Kevin-Assistant Guest Service Manager em 8 de nov. de 2023
Dear Leunam,Thank you for your positive feedback! We're delighted to hear that you appreciated the convenient access to the main road for shopping and the well-maintained pools. We're also glad you enjoyed our breakfast options. Your satisfaction is important to us, and we look forward to welcoming you back in the future.Warm Regards,

10/10 - Excelente

Willie Lorraine

Hospedou-se por 16 diárias em out. de 2023
Resposta de Kevin/ Assistant Guest Service Manager em 8 de nov. de 2023
Dear Willie Lorraine,Thank you so much for taking the time out of your day to complete our survey. We appreciate it so much, as your feedback will directly help us to improve our services. We look forward to welcoming you again in the future.Yours sincerely,

6/10 - Ok

Siu kuen

Hospedou-se por 5 diárias em out. de 2023
Resposta de Kevin-Assistant Guest Service Manager em 8 de nov. de 2023
Dear Siu kuen,Thank you so much for taking the time out of your day to complete our survey. We appreciate it so much, as your feedback will directly help us to improve our services. We look forward to welcoming you again in the future.Yours sincerely,

10/10 - Excelente

Gerald

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Alles Bestens.
Hospedou-se por 28 diárias em set. de 2023
Resposta de Mr.Piboon em 21 de out. de 2023
Dear Sir,Thank you for taking the time to leave us your rate. We are looking forward to welcoming you again in the future.Kind regards.Mr.Piboon C - Hotel Manager

8/10 - Boa

mangirdas

Hospedou-se por 1 diária em out. de 2023
Resposta de Mr Piboon em 21 de out. de 2023
Dear Guest,Thank you for taking the time to leave us your rating, we appreciated it. We hope to welcoming you back again.Kind regards,Mr.Piboon C - Hotel Manager

10/10 - Excelente

Dennis

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Sehr sehr gutes Hotel. Personal ist sehr freundlich und zuvorkommend. Zimmer wurden täglich gut gereinigt. Entfernung zum einkaufen, zum Strand und Restaurants und Bars war sehr sehr gut. Sehr zentral, aber trotzdem ruhig gelegen. Wir würden das Hotel nochmal besuchen.
Hospedou-se por 13 diárias em out. de 2023
Resposta de Kevin-Assistant Guest Service Manager em 15 de out. de 2023
Dear Dennis,Thank you so much for your kind review! We're delighted to hear that you had a fantastic stay at our hotel. Our friendly and accommodating staff takes great pride in providing excellent service, and it's wonderful to know that your room was consistently clean and comfortable. We're thrilled that our central location was convenient for your needs while maintaining a peaceful atmosphere. We can't wait to welcome you back on your next visit!Warm Regards,

10/10 - Excelente

Tatjana Manuela

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Sehr weiter zu empfehlen. Unsere liebe Nuch hat sich täglich sehr viel Mühe gegeben bei der Reinigung unseres Zimmers. Wir haben uns jederzeit wohl gefühlt.
Hospedou-se por 13 diárias em out. de 2023
Resposta de Kevin-Assistant Guest Service Manager em 15 de out. de 2023
Dear Tatjana Manuela,We highly appreciate your kind words. Nuch's dedication to maintaining our room's cleanliness made our stay exceptionally pleasant. Thank you for your thoughtful recommendation.Warm regards,

6/10 - Ok

Nigel

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Comodidades e condições e instalações da propriedade
3 star hotel in a convenient location, desperately in need of an upgrade/renovations. Average facilities. Average breakfast.
Hospedou-se por 4 diárias em out. de 2023
Resposta de Kevin / Assistant Guest Service Manager em 15 de out. de 2023
Dear Nigel,Thank you for sharing your thoughts . It's wonderful to hear that the location is convenient. However, it's clear that the property could greatly benefit from some upgrades and renovations to enhance the overall experience. The facilities and breakfast, while serviceable, appear to be average. Your feedback is valuable for both the hotel and future guests.Warm Regards,

10/10 - Excelente

Debra

Hospedou-se por 16 diárias em ago. de 2023
Resposta de Kevin-Assistant Guest Service Manager em 2 de set. de 2023
Dear Debra,Thank you for sharing your positive experience at this property. it's wonderful to hear that you enjoyed your entire stay with us and our service had met your expectation. Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back in the future.Regards,

8/10 - Boa

Mayumi

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em ago. de 2023
Resposta de Kevin-Assistant Guest Service Manager em 18 de set. de 2023
Dear Mayumi,Thank you for sharing your positive experience. it's wonderful to hear that you enjoyed your entire stay with us and most of our service had met your expectation. Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back in the future.Regards,

8/10 - Boa

Suren

Pontos positivos: Serviço e funcionários e comodidades
Perfect location. Hotel a little jaded. Friendly staff. Breakfast was a little average. Overall no major complaints but hotel needs sprucing up a bit.
Hospedou-se por 20 diárias em jul. de 2023
Resposta de Kevin / Assistant Guest Service Manager em 18 de ago. de 2023
Dear Suren,Thank you for taking the time to share your thoughts about your stay. I'm glad to hear that the location of the hotel met your expectations.Your review offers a balanced perspective, highlighting both the positives and areas for improvement, without any major complaints. Your input is valuable to both potential guests and the hotel management, as they work towards enhancing the guest experience. Thank you for sharing your insights!Warm Regards,

8/10 - Boa

MEI SIN

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 7 diárias em jul. de 2023
Resposta de Kevin-Assistant Guest Service Manager em 6 de ago. de 2023
Dear MEI SIN,Thank you for sharing your positive experience at this property. it's wonderful to hear that you enjoyed your entire stay with us and our service had met your expectation. Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back in the future.Regards,

8/10 - Boa

HIROYUKI

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
笑顔溢れるスタッフが親切に対応していただきましだ。ジャンセイロンなど徒歩圏内で立地良しです。 ホテルの中は喧騒感じず過ごしやすいです。また宿泊させていただきます。
Hospedou-se por 7 diárias em jul. de 2023
Resposta de Kevin-Assistant Guest Service Manager em 28 de jul. de 2023
Dear Hiroyuki,We are thrilled to hear that you had a great experience during your stay with us. Our team takes pride in providing excellent service.It warms our hearts to learn that you had such a positive experience that you're already considering staying with us again. We would be absolutely delighted to welcome you back! Should you have any special preferences or requests for your next stay, please don't hesitate to let us know, and we'll do our best to make it even more memorable.Warm Regards,

6/10 - Ok

Patrick

Hospedou-se por 6 diárias em jul. de 2023
Resposta de Kevin-Assistant guest Service Manager em 24 de jul. de 2023
Dear Patrick,Thank you for taking the time to provide us with your honest feedback. We genuinely appreciate your input and will ensure that your comments are shared with our management team. Your valuable suggestions will be instrumental in helping us enhance our services in the future.Best Regards,

8/10 - Boa

Colin and Leonie

Pontos positivos: Limpeza e condições e instalações da propriedade
A bit too far from the shopping for us needed to use tuk tuk all the time
Hospedou-se por 14 diárias em jun. de 2023
Resposta de Piboon em 7 de jul. de 2023
Dear Colin and Leonie,Thank you for taking the time to share your feedback. We appreciate it. Kind regards,Mr.Piboon C

10/10 - Excelente

Gerald

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Alles Bestens.
Hospedou-se por 21 diárias em jun. de 2023
Resposta de Piboon em 3 de jul. de 2023
Dear Gerald,Thank you for taking the time to review your feedback. We appreciated it. We all hope that we'll be able to welcome you back.Kind regards,Mr.Piboon C.

10/10 - Excelente

Kenneth

Hospedou-se por 7 diárias em jun. de 2023
Resposta de Piboon em 3 de jul. de 2023
Dear Kenneth,Thank you for taking the time to review your feedback. We appreciated it. We all hope that we'll be able to welcome you back.Kind regards,Mr.Piboon C.