Apartamentos em Parque e reserva nacional Diani - Chale Marine, 19

"Overall 1 star, I had bad experience at this property. Good: The manager Edward is very responsive, he tried everything he can to help me. Bad: 1. there is a gross misrepresentation of the location, it is much further from the ocean/beach than it actually is. 2. there are mosquitos !!! and there is no mosquito stopper on the bed, the first unit was okay after Edward brought me the electric mosquito remover, but after I changed a unit (due to clean lady not in on Sunday and I can't get new...

"They refused to honor the expedia rate. Wanted me to pay more and when i sent them a screenshot of the booking they said my rooms is not available and put me and my family in a smaller room and i had to pay cash/mpesa to even get in. Rip off. Stay away from them. They haven't even refunded my money so i apid twice. I can see the person online on Whatsapp and when i call they don't pick up calls. They Are Scammers Beware. "

"Altogether everything was okay. Though the statys of the washing area was not in good condition. The sink and washing washing machine had mould all over and this makes one doubt the cleanliness of the towels and and beddings washed in it. Considering the size of the property, 15 units of electricity was not enough for 3 nights yet there was 9 of us in the property. Wifi was selective on some phones. Water dispenser was not replenished. You need to consider the size of the family before rationing...

"We had an enjoyable stay. Its a Hidden Gem. Very upscale and classy. The Chef made delicious meals. Very quiet and private. They have a nice bar onsite. The decor and ambience is top notch. We were very pleased with our stay. They have various rooms with different set-ups. I will definitely pick the luxury suite next time. Thanks for having us. "

"The host did her best to overcome any hiccups and we had fun thanks "