Booking and payments simple and efficient. Location and communication about keys clear. The bulk of the keys,ring and label made the box difficult to close, but possible with some practise. The downstairs had to be vacuumed to clean the dust and spiderwebs out. The kitchen had food crumbs on all surfaces and the freezer was dirty with frozen meat blood or chocolate. Also spiderwebs were upstairs with spiders visible. Bathrooms excellent. Views great, with a nice big deck. One door handle to the TV lounge came off the door when it snagged in one persons clothes as he walked through. The handle is now on the sofa awaiting reinstallation. The WiFi was excellent for critical use in education and business applications. We have found other places better equipped with books, magazines and board games. Thank you for a happy holiday. GRAEME AND ROSEMARY