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Avaliações de Arsela Hotel Pangkalan Bun

2 out of 5
Arsela Hotel Pangkalan Bun
Jl. Iskandar No.15, Pangkalan Bun, Central Kalimantan

Avaliações

8,4

Muito boa

Nota 10 - Excelente. 24 de 63 avaliações" "
Nota 8 - Boa. 31 de 63 avaliações" "
Nota 6 - Ok. 4 de 63 avaliações" "
Nota 4 - Insatisfatória. 2 de 63 avaliações" "
Nota 2 - Terrível. 2 de 63 avaliações" "

8,8/10

Limpeza

8,8/10

Serviço e funcionários

7,0/10

Comodidades

8,2/10

Condições e instalações da propriedade

7,2/10

Cuidado com o meio ambiente

Avaliações

2/10 - Terrível

Kaneyalal

Pontos negativos: Condições e instalações da propriedade
The hotel is old, run down, with mold in the bathrooms, old dirty paint in the room. Front desk staff unhelpful with calling a taxi to get to airport. Rooms on ground floor were so loud I had to wear my noise canceling headphones. Never ever again
Hospedou-se por 1 diária em abr. de 2024

8/10 - Boa

Rosann

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice facilities, not a great location for walking.
We ended up having to stay in Pangkalan Bun unexpectedly when our flight was cancelled. We booked this hotel at the last minute. The staff were very nice and the facilities good. My only complaint would be that it is a fairly long walk to get to the main part of town where the “sites” are. A short drive, so if you prefer that, the location is fine, but if you like to walk, pick something a little closer to the water.
Hospedou-se por 1 diária em fev. de 2024

2/10 - Terrível

FELICIANO

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Había pulgas en las camas
Hospedou-se por 1 diária em out. de 2023

8/10 - Boa

Thomas

Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Hospedou-se por 1 diária em jul. de 2023

6/10 - Ok

Mairead

Viagem em grupo
Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários
I guess you’re getting your money’s worth. The beds were very uncomfortable and the sheets tissue paper thin. The food was okay. There’s no soap in the bathroom.
Hospedou-se por 1 diária em jun. de 2023

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excellent stay here. Very clean and comfortable. Buffet breakfast was mostly all COLD rice noodles and vegetables. Toaster was available. One morning we had someone doing eggs but the next morning there was no one.
Hospedou-se por 1 diária em mar. de 2023

10/10 - Excelente

Darren

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Recommended
Friendly staff, clean and presentable. Good food and excellent service. Recommended.
Hospedou-se por 1 diária em dez.. de 2022
Resposta de Bian Krisnadwi em 31 de jan. de 2023
Dear Darren,Thank you for staying with us. We look forward to welcoming you back.Travel safe.Warm regards from all of us,Bian Krisnadwi Hotel Manager

8/10 - Boa

Yasmeen

Hospedou-se por 1 diária em jan. de 2023
Resposta de Bian Krisnadwi em 31 de jan. de 2023
Dear Yasmeen,Thank you for staying with us. We look forward to welcoming you back.Travel safe.Warm regards from all of us,Bian Krisnadwi Hotel Manager

8/10 - Boa

Joseph

Hospedou-se por 2 diárias em nov.. de 2019

10/10 - Excelente

Mariyama

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em nov. de 2019
Resposta de Bian em 23 de nov. de 2019
Dear Mariyama, Thank you for staying with us. We look forward to welcoming you back. Travel safe. Warm regards from all of us, Bian Krisnadwi Hotel Manager

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Pleasant one night stay. Good breakfast options and friendly staff.
Hospedou-se por 1 diária em set. de 2019
Resposta de Bian em 2 de out. de 2019
Dear Guest, Thank you for staying with us and give good review. We look forward to welcoming you back. Travel safe. Warm regards from all of us, Bian Krisnadwi Hotel Manager

8/10 - Boa

Viajante verificado

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
A great place to lay your head after a few days on a boat on the jungle. The hotel is a little tired but the restaurant for dinner was a pleasant surprise and the staff there very friendly and went out of their way to get the order correct (one of us was vegetarian). Great lime juice too! Breakfast was not so good, more local food. But even the locals were crowded around the bread and toaster so it was difficult to get the one thing we wanted! All round it served a great purpose for us.
Hospedou-se por 1 diária em jun. de 2019
Resposta de Bian Krisnadwi em 9 de ago. de 2019
Dear Guest, Thank you for staying with us and give good review and suggestion of your stay. We look forward to welcoming you back. Travel safe. Warm regards from all of us, Bian Krisnadwi Hotel Manager

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em jul. de 2019
Resposta de Bian Krisnadwi em 9 de ago. de 2019
Dear Guest, Thank you for staying with us and give good score. We look forward to welcoming you back. Travel safe. Warm regards from all of us, Bian Krisnadwi Hotel Manager

10/10 - Excelente

Julie

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em mai. de 2019
Resposta de Bian Krisnadwi em 9 de ago. de 2019
Dear Julie, Thank you for staying with us and give good score. We look forward to welcoming you back. Travel safe. Warm regards from all of us, Bian Krisnadwi Hotel Manager

8/10 - Boa

Krisjanuardi

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em mai. de 2019
Resposta de Bian em 21 de mai. de 2019
Dear Krisjanuardi, Thank you for your comment rating.We look forward to welcoming you back for another visit. Thank you. Travel safe. Warm regards from all of us, Bian Krisnadwi Hotel Manager

6/10 - Ok

Viajante verificado

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
Quiet location, large rooms Very thin walls, very average restaurant
Hospedou-se por 1 diária em abr. de 2019
Resposta de Bian em 4 de mai. de 2019
Dear Guest, Thank you for your review of your Arsela Hotel Pangkalan Bun experience stay. We look forward to welcoming you back for another visit. Thank you Travel safe. Warm regards from all of us, Bian Krisnadwi Hotel Manager

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 1 diária em mar. de 2019
Resposta de Bian em 29 de abr. de 2019
Dear Guest, Thank you for staying with us and give good review We look forward to welcoming you back. Travel safe. Warm regards from all of us, Bian Krisnadwi Hotel Manager

8/10 - Boa

Mariyama

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
good
清潔でサービスも良く、満足しています。
Hospedou-se por 1 diária em mar. de 2019
Resposta de Bian em 17 de mar. de 2019
Dear Mariyama, Thank you for staying with us. We look forward to welcoming you back. Travel safe. Warm regards from all of us, Bian Krisnadwi Hotel Manager

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Good for a couple of nights before going to see the orangutans
Hospedou-se por 2 diárias em fev. de 2019
Resposta de Bian em 5 de mar. de 2019
Dear Guest, Thank you for staying with us. We look forward to welcoming you back. Travel safe. Warm regards from all of us, Bian Krisnadwi Hotel Manager

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em jan. de 2019

10/10 - Excelente

Abhay

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
One of the better hotels in pangkalanbum
Shifted to arsela after a week elsewhere...was a good decision. Lovely property with a nice lawn.
Hospedou-se por 4 diárias em jan. de 2019
Resposta de Bian em 21 de jan. de 2019
Dear Abhay, Thank you for your wonderful comment of your Arsela Hotel Pangkalan Bun experience stay. We look forward to welcoming you back for another wonderful experience. Travel safe. Warm regards from all of us, Bian Krisnadwi Hotel Manager

8/10 - Boa

Francesc

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Bien
Buen hotel con un excelente jardín donde relajarse. Habitación grande y cómoda con ventana al jardín. Me quede un día más pero no me mantuvieron el previo con descuento.
Hospedou-se por 1 diária em jan. de 2019
Resposta de Maria em 10 de jan. de 2019
Dear Francesc, Warmest Greetings from Arsela Hotel Pangkalan Bun. Thank you for staying with us. We glad to host you and thank you for your kind review. We look forward to your visit again in the next future. Best regards, Maria FO Spv

8/10 - Boa

Silvia

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em out. de 2018
Resposta de Maria em 22 de nov. de 2018
Dear Silvia, Warmest Greetings from Arsela Hotel Pangkalan Bun. Thank you for staying with us and give us good rating. We look forward to your visit again in the next future. Best regards, Maria FO Spv

10/10 - Excelente

maria

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Tussenstop tussen 2 touring trips
Heel mooi proper hotel waar je avonds lekker kunt dineren voor een spotprijsje. Elke dag flesjes water en super vriendelijk personeel die je zoveel mogelijk proberen voort te helpen . En wat betreft het engels blijven ze moeite doen om zich toch verstaanbaar te maken
Hospedou-se por 3 diárias em set. de 2018
Resposta de Bian em 7 de out. de 2018
Dear Maria, Thank you for your valuable feedback and taking the time to post a wonderful comment of your Arsela Hotel Pangkalan Bun experience stay. On behalf of the team, we thank you of your kind review and compliments. We look forward to welcoming you back for another wonderful experience. Travel safe. Warm regards from all of us, Bian Krisnadwi Hotel Manager

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice hotel
Nice hotel near to the airport. Helpful staff.
Hospedou-se por 1 diária em set. de 2018
Resposta de Maria em 28 de set. de 2018
Dear Guest, Warmest Greetings from Arsela Hotel Pangkalan Bun.Thank you for staying with us. We glad to host you and thank you for your kind review. We look forward to your visit again in the next future. Best regards, Maria FO Spv

10/10 - Excelente

Jannick

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice place with friendly staff
The staff was friendly and helpful. Clean and nice place with ok breakfast. The place is located near to the main road, which is not ideal for pedestrians and it is sometimes a bit noisy.
Hospedou-se por 1 diária em set. de 2018
Resposta de Bian em 26 de set. de 2018
Dear Jannick, Thank you for your valuable feedback and taking the time to post a wonderful comment of your Arsela Hotel Pangkalan Bun experience stay. We are glad that you enjoyed your time here at Arsela Hotel Pangkalan Bun.It is a pleasure to know that we have successfully made your stay a memorable one. On behalf of the team, we thank you of your kind review and compliments. We look forward to welcoming you back for another wonderful experience. Travel safe. Warm regards from all of us, Bian Krisnadwi Hotel Manager

10/10 - Excelente

Viajante verificado

Recomendable
Fui a este hotel para hacer un crucero de Klotok a la selva de Borneo, todo perfecto
Hospedou-se por 1 diária em ago. de 2018
Resposta de Bian em 5 de set. de 2018
Dear Guest, Thank you for your valuable feedback and taking the time to post a wonderful comment of your Arsela Hotel Pangkalan Bun experience stay. We are glad that you enjoyed your time here at Arsela Hotel Pangkalan Bun.On behalf of the team, we thank you of your kind review and compliments. We look forward to welcoming you back for another wonderful experience. Travel safe. Warm regards from all of us, Bian Krisnadwi Hotel Manager

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
Good hotel for overnight stay
Wonderful staff. The hotel rooms are a bit dated and the linen needs updating, but yummy breakfast, clean and fine for an overnight stay
Hospedou-se por 1 diária em ago. de 2018
Resposta de Maria em 14 de set. de 2018
Dear Guest, Warmest Greetings from Arsela Hotel Pangkalan Bun. Thank you for staying with us. We glad to host you and thank you for your kind review. We look forward to your visit again in the next future. Best regards, Maria FO Spv

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Prima hotel voor je start naar Tanjung Puting!
Prima hotel voor je start naar Tanjung Puting, zeer schoon, ruime kamers en prima eten!
Hospedou-se por 1 diária em jul. de 2018
Resposta de Maria em 9 de ago. de 2018
Dear Guest, Warmest Greetings from Arsela Hotel Pangkalan Bun. Thank you for your stay at Arsela Hotel Pangkalan Bun. It's an honour for us to give the best services to you and we glad you enjoyed staying with us. We will share your lovely review to our team and they will be glad. It will encourage us to always mantain best services to all guest. We look forward to your visit again in the next future. Best regards, Maria FO Spv

4/10 - Insatisfatória

Henri, Breda

Pontos negativos: Serviço e funcionários e conforto do quarto
Music until midnight ...
1. When checking in we immediately made reservations for a taxi at 7.00, said that we wanted breakfast at 6.00 (rising at 5.30). Nontheless we were given a room at the garden. In the restaurant - also at the garden - was a band playing (everynight lofe music, we found out later) untill midnight. We couldn't sleep! 2. They have a appointment that a taxi to the airport costs 90.000, a ridiculous price for a 10 minute ride!! (I was convinced she told 70.000 when I made the resevartion, which is too much anyway). Don't know if there are any other taxi companies around. 3. On the other hand: there are not too many hotels in town.....
Hospedou-se por 1 diária em jul. de 2018
Resposta de Bian em 30 de ago. de 2018
Dear Henri, Warmest Greetings from Arsela Hotel Pangkalan Bun. Thank you for taking the time to review your stay at Arsela Hotel Pangkalan Bun. We apologize for the inconvenience during your stay that the sound of music disturbed your sleeping time. After we confirmed to the staff on duty at the time, that she provided information of taxi cost is IDR 90K, not IDR 70K. This also applies to other taxi businesses in this city. The guests will pay directly to the taxi where we never take advantage of this. Your review is very important for us to improve service quality more better for the next future. We look forward to your visit in the future. Thank you. Warm regards, Bian Krisnadwi Hotel Manager

8/10 - Boa

Andrew

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
One of the nicer places we saw from airport
Comfortable, one of the nicer hotels that we passed from the airport. Neighborhood was not particularly tourist friendly...but was typical for the location. Hotel had a decent restaurant where we are most of our meals. There was also a karaoke bar/lounge which ran until 11 pm. A tad loud, but not horrible. Clientele seemed to be official Indonesians on business travel. Room was clean and comfortable. Would recommend for short stays of 3 nights or less, since local neighborhood held little interest. Good stop over on our way to Kalimentar from Bali.
Hospedou-se por 1 diária em mai. de 2018
Resposta de Maria em 1 de jun. de 2018
Dear Andrew, Warmest Greetings from Arsela Hotel Pangkalan Bun. Thank you for staying with us. We glad to host you and thank you for your kind review. We look forward to your visit again in the next future. Best regards, Maria FO Spv

8/10 - Boa

ESTHER

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em mai. de 2018
Resposta de Maria em 23 de mai. de 2018
Dear Esther, Warmest Greetings from Arsela Hotel Pangkalan Bun. Thank you for your stay at Arsela Hotel Pangkalan Bun. We look forward to your visit again in the next future. Best regards, Maria FO Spv

8/10 - Boa

Jan, Czech

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Good location, very helpful stuff and good breakfast. Apx. 15 minutes to airport.
Hospedou-se por 2 diárias em mai. de 2018
Resposta de Bian Krisnadwi em 14 de mai. de 2018
Dear Jan, Thank you for your valuable feedback and taking the time to post a wonderful comment of your Arsela Hotel Pangkalan Bun experience stay. We are glad that you enjoyed your time here at Arsela Hotel Pangkalan Bun. On behalf of the team, we thank you of your kind review and compliments. We look forward to welcoming you back for another wonderful experience. Travel safe. Warm regards from all of us, Bian Krisnadwi Hotel Manager

10/10 - Excelente

Thierry

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Très sympa et bon petit déjeuner
Hôtel très agréable avec un jardin. Le personnel est à l'écoute. Le buffet du petit déjeuner change chaque jour, varié et très bon. Le seul point négatif est la mosquée, qui nous réveille à 4h30 du matin.
Resposta de Bian Krisnadwi em 14 de mai. de 2018
Dear Thierry, Thank you for your valuable feedback and taking the time to post a wonderful comment of your Arsela Hotel Pangkalan Bun experience stay. We are glad that you enjoyed your time here at Arsela Hotel Pangkalan Bun. It is a pleasure to know that we have successfully made your stay a memorable one. On behalf of the team, we thank you of your kind review and compliments. We look forward to welcoming you back for another wonderful experience. Travel safe. Warm regards from all of us, Bian Krisnadwi Hotel Manager

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Prima verblijf
Goed3 accomodatie. Zeer vriendelijke en behulpzame mensen. Ontbijt heel goed.
Hospedou-se por 1 diária em abr. de 2018
Resposta de Bian Krisnadwi em 25 de abr. de 2018
Dear Guest, Thank you for your valuable feedback and taking the time to post a wonderful comment of your Arsela Hotel Pangkalan Bun experience stay. We are glad that you satisfied staying with us then feel our warm hospitality and enjoyed the breakfast that we provides. We look forward to welcoming you back for another wonderful experience. Travel safe. Warm regards from all of us, Bian Krisnadwi Hotel Manager

10/10 - Excelente

Kenlay Vern

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Arsela Hotel: Great Value for the Cost
The hotel is clean, spacious, and well designed. it incorporates some traditional architectural design features making it much more interesting than the generic tourist hotel. The post and beam construction is made with iron-wood, a locally produced wood from the rain forest. The room was large and clean. The toilet and shower areas were well designed and spacious. The airconditioning was powerful. The sheets and towels were changed each morning. The staff was courteous and helpful. I borrowed the hotel's motorcycle to go to the bank at no extra charge. The also helped me exchange money using my credit card. In terms of value for your money, this is right up there. Excellent value for the cost. We put a cot in the room so the 3 of us could use one room, and it was great. The breakfasts are excellent with a mix of both traditional Indonesian food and also Western food. The restaurant on the premises opens onto a beautiful garden with outdoor patio tables and chairs. The fresh lime drink from the restaurant was perfect. I would recommend this as the best place to stay in Pangkalan Bun, and I've stayed at 3 other hotels.
Resposta de Bian em 14 de abr. de 2018
Dear Kenlay Vern, Thank you for your valuable feedback and taking the time to post a wonderful comment of your Arsela Hotel Pangkalan Bun experience stay. Our hotel's architectural design adopts the design of Royal Palace (Yellow Palace). The type of wood used is the same.Iron wood in the local language is "Kayu Ulin". This wood can stand out for hundreds of years.We are glad that you satisfied with our warm hospitality, the room, the garden, and the food&beverages. It is a pleasure to know that we have successfully made your stay a memorable one. On behalf of the team, we thank you of your kind review and compliments. We look forward to welcoming you back for another wonderful experience. Travel safe. Warm regards from all of us, Bian Krisnadwi Hotel Manager

10/10 - Excelente

Konstantinos

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Pangkalan Bun hotel
The staff very friendly and rooms very clean. There is a garden. Price value and comfortable.
Hospedou-se por 5 diárias em jan. de 2018
Resposta de Bian em 18 de jan. de 2018
Dear Konstantinos, Thank you for your valuable feedback and taking the time to post a wonderful comment of your Arsela Hotel Pangkalan Bun experience stay. We are glad that you enjoyed your time here at Arsela Hotel Pangkalan Bun. It is a pleasure to know that we have successfully made your stay a memorable one. On behalf of the team, we thank you of your kind review and compliments. We look forward to welcoming you back for another wonderful experience. Travel safe. Warm regards from all of us, Bian Krisnadwi Hotel Manager

10/10 - Excelente

Laura, Málaga, Spain

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Ideal para descansar
pasamos por éste hotel para visitar el PN Tanjung Puting y fue estupendo porque pudimos descansar que nos hacía falta
Hospedou-se por 1 diária em out. de 2017
Resposta de Bian em 8 de nov. de 2017
Dear Laura, Thank you for your valuable feedback and taking the time to post a wonderful comment of your Arsela Hotel Pangkalan Bun experience stay. We are glad that you enjoyed your time here at Arsela Hotel Pangkalan Bun. It is a pleasure to know that we have successfully made your stay a memorable one. On behalf of the team, we thank you of your kind review and compliments. We look forward to welcoming you back for another wonderful experience. Travel safe. Warm regards from all of us, Bian Krisnadwi General Manager

10/10 - Excelente

Paul

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em out. de 2017
Dear Guest, Thank you for your valuable feedback and taking the time to post a wonderful comment of your Arsela Hotel Pangkalan Bun experience stay. We are glad that you enjoyed your time here at Arsela Hotel Pangkalan Bun. It is a pleasure to know that we have successfully made your stay a memorable one. On behalf of the team, we thank you of your kind review and compliments. We look forward to welcoming you back for another wonderful experience. Travel safe. Warm regards from all of us, Bian Krisnadwi General Manager

10/10 - Excelente

SACHIKO

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
親切な対応をありがとうございます。とても助かりました。また泊まります。
Hospedou-se por 1 diária em out. de 2017
Dear Sachiko, Warmest Greetings from Arsela Hotel Pangkalan Bun. Thank you for taking the time to share your stay Arsela Hotel Pangkalan Bun experience. On behalf of all of us in Arsela Hotel family, we say thank you for choosing Arsela Hotel Pangkalan Bun as your home during your visit in Pangkalan Bun. We look forward to welcoming you back. May your continued travels to other parts of Indonesia deliver wonderful experiences & relaxation. Travel Safe. Warm regards from all of us, Bian Krisnadwi General Manager

8/10 - Boa

Thomas, Bad Oldesloe

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Sehr sauberes Hotel mit guten Service
Bereits das zweite Mal nach dem Besuch im Nationalpark Tanjung Puting hier gewesen. Check Inn problemlos, angenehmes und sehr hilfsbereites Personal.
Hospedou-se por 1 diária em out. de 2017
Resposta de Maria em 21 de out. de 2017
Dear Thomas, Warmest Greetings from Arsela Hotel Pangkalan Bun. Thank you for taking the time to review your stay at Arsela Hotel Pangkalan Bun. We are really happy receive your kind compliment for our staff.We believe your kind compliment will encourage us to maintain and improve the quality of our service. We look forward to your visit again in the next future. Best regards, Maria Front Office Manager

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice hotel
Nice stay before starting our tour at Camp Leakey. Friendly staff, and delicious breakfast.
Hospedou-se por 1 diária em out. de 2017
Dear Guest, Warmest Greetings from Arsela Hotel Pangkalan Bun. Thank you for taking the time to review your stay at Arsela Hotel Pangkalan Bun. We are really happy receive your kind compliment for our staff and breakfast. We believe your kind compliment will encourage us to maintain and improve the quality of our service. We look forward to your visit again in the next future. Best regards, Maria Front Office Manager

10/10 - Excelente

PIOTR

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
bardzo dobre warunki mieszkania
Hospedou-se por 1 diária em set. de 2017
Dear PIOTR, Warmest Greetings from Arsela Hotel Pangkalan Bun. Thank you for taking the time to share your stay Arsela Hotel Pangkalan Bun experience. On behalf of all of us in Arsela Hotel family, we say thank you for choosing Arsela Hotel Pangkalan Bun as your home during your visit in Pangkalan Bun. We look forward to welcoming you back. May your continued travels to other parts of Indonesia deliver wonderful experiences & relaxation. Travel Safe. Warm regards from all of us, Bian Krisnadwi General Manager

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
こじんまりとしたセンスの良いホテル。庭は美しく、部屋も清潔。従業員もとても親切。朝食の種類も多く満足。また利用したい。
Hospedou-se por 1 diária em set. de 2017
Resposta de Maria em 9 de out. de 2017
Dear Guest, Warmest Greetings from Arsela Hotel Pangkalan Bun. Thank you for taking the time to review your stay at Arsela Hotel Pangkalan Bun. We are really happy receive your kind compliment for our staff,our room cleanliness, our beautiful garden and also for the breakfast that we provide. We believe your kind compliment will encourage us to maintain and improve the quality of our service. Thank you so much and we look forward to your visit again in the next future. Best regards, Maria Front Office Manager

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
こじんまりとしたセンスの良いホテル。庭は美しく、部屋も清潔。従業員もとても親切。朝食の種類も多く満足。また利用したい。
Hospedou-se por 1 diária em set. de 2017
Resposta de Maria em 9 de out. de 2017
Dear Guest, Warmest Greetings from Arsela Hotel Pangkalan Bun. Thank you for taking the time to review your stay at Arsela Hotel Pangkalan Bun. We are really happy receive your kind compliment for our staff,our room cleanliness, our beautiful garden and also for the breakfast that we provide. We believe your kind compliment will encourage us to maintain and improve the quality of our service. Thank you so much and we look forward to your visit again in the next future. Best regards, Maria Front Office Manager

8/10 - Boa

Suzanne

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice hotel - good service!
This hotel have nice clean rooms with good mattresses and pillows. The garden is nice but make sure to bring mosquito spray. The wifi is quite stable. Breakfast is ok but not great. And the staff speak very little English. It would have been perfect of they had a swimmingpool. No good restaurants near the hotel. The hotels own restaurant is very cosy with great music. And the meals are decent. Front desk personnel are very flexible and very friendly.
Hospedou-se por 1 diária em jul. de 2017
Dear Suzanne, Warmest Greetings from Arsela Hotel Pangkalan Bun. Thank you for your trust to stay in our hotel. We are really happy because you have enjoyed your stay in our hotel and we plan to have swimming pool in the future. Thank you so much, your review is very helpfully for our hotel. We look forward to your visit again in the next future. Best regards, Maria Front Office Manager

10/10 - Excelente

Carsten

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great old fashioned hotel with cozy atmosphere
Vi boede på hoteller en enkelt overnatning på vej til sejltur i Borneos jungle og hoteller er virkelig hyggeligt og af høj standard - og samtidig smukt og lidt gammeldags på en meget charmerende måde. Personalet var smilende og hjælpsomme og maden var af høj kvalitet
Hospedou-se por 1 diária em jul. de 2017
Dear Carsten, Thank you for your valuable feedback and taking the time to post a wonderful comment of your Arsela Hotel Pangkalan Bun experience stay. We are glad that you enjoyed your time here at Arsela Hotel Pangkalan Bun. It is a pleasure to know that we have successfully made your stay a memorable one. On behalf of the team, we thank you of your kind review and compliments. We look forward to welcoming you back for another wonderful experience. Travel safe. Warm regards from all of us, Bian Krisnadwi General Manager

10/10 - Excelente

David

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Borneo relaxation
The hotel and the staff were superb. The staff was very helpful in so many ways. Unfortunately, the ATMs in town did not work when I arrived, so no one could get money out. Also, the street in front of the hotel does not have a continuous sidewalk, so I had to walk in the street, which is dangerous. Other than that, the hotel was lovely, with an excellent garden. Could use a pool.
Hospedou-se por 1 diária em jun. de 2017
Dear David, Warmest Greetings from Arsela Hotel Pangkalan Bun. Thank you for taking the time to review your stay at Arsela Hotel Pangkalan Bun. A pride for our team can provide an excellent service for you during your stay at Arsela Hotel Pangkalan Bun. We look forward to your visit in the future. Travel safe. Warm regards, Bian Krisnadwi General Manager

8/10 - Boa

O & K

Pontos positivos: Limpeza e serviço e funcionários
Gutes Hotel zum günstigen Preis
Nach einer Tour in den Dschungel von Kalimantan haben wir hier eine Nacht verbracht. Das Hotel ist sauber und verfügt über große Zimmer. Das Personal war freundlich und hilfsbereit. Der Garten des Hotels ist ebenfalls sehr schön. Man darf bei dem Preis jedoch keine übertriebenen Erwartungen haben. Alles in allem ein solides Hotel.
Resposta de Maria em 5 de mai. de 2017
Dear O&K , Warmest Greetings from Arsela Hotel Pangkalan Bun. Thank you for your trust to stay in our hotel after your visited to Orangutan Tour. We are really happy because you have enjoyed to stay in our hotel. Thank you so much, your review is very helpfully for our hotel. We look forward to your visit again in the next future. Best regards, Maria Front Office Manager

8/10 - Boa

Sofie Pagh nymark

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Rent, god seng
Hyggeligt hotel bygget i en fin stil. Internet virkede ikke på værelset, men ganske fint i receptionen. Billig mad med god smag. Morgenmaden helt okay men intet særligt. Kan sagtens anbefales til prisen.
Dear Sofie Pagh Nymark, Warmest Greetings from Arsela Hotel Pangkalan Bun. Thank you for taking the time to review your stay at Arsela Hotel Pangkalan Bun. We would like to apologize for problem about the wifi during your stay.Your review is very important for us to improve service quality more better for the next future. We look forward to your visit in the future. We are really appreciate for your review herein. Thank you for choosing Arsela Hotel Pangkalan Bun as your home during your visit in Pangkalan Bun and we look forward to your visit in the future. Warm regards, Bian Krisnadwi General Manager