Thank you for contacting us, Francismar.We are glad to hear you had a good stay! Regarding your payment question I see you had a prepaid reservation where Expedia collects payment for your room and tax. In the hotel we only charged your card for incidentals which was just the parking fee in the amount 42.80 for two nights. If there was any extra authorization it should be released withing 5 - 14 business days, depending on your bank.Additionally, if you need assistance with future reservations, local information, or any travel-related inquiries, feel free to ask. We're here to make your experience as enjoyable as possible!

Dear Jeff,Thank you for taking the time to share your feedback regarding your recent experience at our hotel restaurant. We genuinely value all feedback as it helps us to continually improve and provide better service to our guests.We're sincerely sorry to hear that your experience did not meet your expectations. Please know that this is not the standard we aim to uphold, and we take your concerns seriously. Your comments regarding the service have been duly noted, and we will be addressing these issues with our restaurant team to ensure that such lapses are not repeated in the future.We are committed to delivering exceptional dining experiences to all our guests, and we apologize for falling short during your visit. We would appreciate the opportunity to make it right for you.

Thank you so much for taking the time to share your experience! We're thrilled to hear that you had a wonderful stay at our hotel. Providing exceptional service and ensuring our guests have a comfortable and enjoyable stay is always our top priority. We're glad to know that our amenities, cleanliness, and hospitality met your expectations. Your kind words are truly appreciated, and we hope to have the pleasure of welcoming you back again soon for another fantastic stay.

Thank you for your review! We appreciate your loyalty and hope to see you again!

Thank you for your review! We appreciate your honesty and we are continuously working to improve our business.We hope you enjoyed your stay and we will see you back again!

Dear Samantha,Thank you so much for taking the time to share your experience at our hotel. We're thrilled to hear that you had such a pleasant stay with us. Providing exceptional service and ensuring our guests feel comfortable and satisfied is always our top priority, and it's incredibly rewarding to receive such positive feedback.We're glad you enjoyed our amenities and found our staff to be friendly and helpful. We take great pride in our team, and I will make sure to pass on your kind words to them. It's wonderful to know that they made a positive impact on your stay.

Thank you for your review! We appreciate your loyalty and hope to see you again!

Thank you for your review! We glad you enjoyed your stay with us and hope to see you back again!

Dear Gen,Thank you so much for taking the time to share your experience at our hotel. We're thrilled to hear that you had such an enjoyable stay with us! Providing excellent service and ensuring our guests feel comfortable and satisfied are our top priorities, so it's incredibly rewarding to receive such positive feedback.We're delighted that you found our amenities and facilities to your liking and that our staff made a positive impression on you.

Thank you for your review! We are glad you enjoyed your stay at our hotel and hope to see you back again!

Dear Tanya,Thank you so much for taking the time to share your fantastic experience at our hotel! We are glad to hear that you had such a wonderful stay with us.It's always our goal to provide exceptional service and create memorable experiences for our guests, and we're delighted to know that we succeeded in doing so during your visit. Your kind words about our facilities, amenities, and staff mean the world to us.We truly appreciate your feedback and hope to have the pleasure of welcoming you back for another amazing stay in the near future.

Dear Marianne,Thank you for taking the time to share your feedback regarding the parking fee. We appreciate your input, and we understand that parking fees can sometimes be an unexpected expense during a stay.We strive to provide transparent pricing and amenities to all our guests. While we do have to charge for parking to cover the costs of maintenance and security, we continuously evaluate our pricing to ensure it remains fair and competitive within the area.We hope that despite this inconvenience, you were able to enjoy your overall experience with us.

Dear Guest,Thank you for your feedback! We do appreciate hearing how lovely an experience our guests have and take constructive criticism as well!We are delighted when guests have a wonderful experience with us. We only hope you have even better ones in the coming trips!I will pass along your comments regarding our coffee station to upper management. We are happy to share, however, that free coffee and tea is still available throughout the day within your room. The Keurig and the items for it (such as the coffee pods and tea packets, etc) are complimentary to guests and can be replenished at any time upon request. It would be our pleasure to do so!We do hope you visit us again very soon and have a wonderful weekend!

Dear Satisfied Guest,Thank you for your kind words! We're ecstatic we were able to offer this wonderful experience to you and yours. We hope you visit us again sometime in the near future and have a wonderful weekend!

Dear Jody! Thank you for your review, we appreciate your loyalty! Our check-in process includes a thorough verification of your reservation details and preferences, including any specific requests. As you booked your room through 3rd party organization, we can not make any adjustments unfortunately. Once again we apologies you did not get the room with a view, but would like to see back again to make everything right!

Dear Lynn, thank you for your review! We appreciate your loyalty and hope to see you back again!

Dear Marcel, thank you for your review! We appreciate your loyalty and hope to see you back again!

Thank you for your review! We appreciate your loyalty and hope to see you again!

Dear Mark!Thank you for your review! We appreciate your loyalty and thank you for choosing Springhill Suites for your stay in Panama city beach, Fl. We do have parking fee as an extra charge, and it is listed on every booking source.

Thank you for your review! We appreciate your loyalty and hope to see you again!

Dear Guest,Thank you for the review! We love to hear you had such a great time here with us at SpringHill Suites PCB. We hope to host again very soon and have a great weekend!

Dear Frank!Thank you for your feedback, we appreciate your loyalty!

Thank you for your review! We appreciate your loyalty and hope to see you again!

Dear Toni!Thank you for your review! We appreciate your loyalty and hope to see you again!

Dear Crystal!Thank you for the wonderful review! We are thrilled to hear that you enjoyed your stay with us. Your loyalty means a lot to us and we hope to welcome you back soon.

Thank you for your review! We appreciate your loyalty and hope to see you back again!

Thank you for your review! We appreciate your loyalty and hope to see you back again!

Dear Jason,Thank you for your review! We appreciate your loyalty and hope to see you again!

Thank you for your review! We appreciate your loyalty and hope to see you back!

Thank you for your review! We appreciate your loyalty and hope to see you again!

Dear Kameela,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at our hotel. Our team works hard to provide exceptional service, and it's rewarding to know that we could make your visit memorable.We appreciate your kind words and hope to have the pleasure of hosting you again in the future.

Thank you for your review! We appreciate your loyalty and hope to see you again!

Dear Robert,Thank you so much for taking the time to share your great review of your recent stay at our hotel. We are delighted to hear that you had such a wonderful experience with us!Your kind words about our staff's hospitality and attentiveness mean a lot to us. We strive to provide exceptional service to our guests, and it's truly rewarding to know that we were able to make your stay memorable.It was a pleasure having you as our guest, and we look forward to welcoming you back on your next visit.

Thank you for your feedback! We appreciate your loyalty and hope to see you back again!

Thank you for your review! We appreciate your loyalty and hope to see you back again!