Pam is an amazing owner. From the moment I booked, she was really easy and pleasant to work with. My family and I (4 children, 2 adults) planned a last minute trip to the beach for Thanksgiving and Pam gave us a really great rate. After sending her an email through the site, she called me and we talked for almost 20 minutes. She answered all my questions, gave me suggestions on places to eat and visit, and was so nice and helpful. She even called me 2 days before my trip and offered an early check in at no extra charge! Now for my honest review of the unit and property:
Pros-
On the ground floor
Very close to the pool
Great view of the ocean
Wonderfully convenient parking place
Great size unit
Really nice layout
Awesome DVD library
TVs/DVD players in each room and living room
Very comfy beds
Super hot water for showers
Huge collection of beach toys
Very comfy couch
Full supply of beach towels for guest use
Table for 6 plus 3 at bar
Nice kitchen
Really efficient stove
Kitchen really well stocked with dishes/cleaning supplies/pots and pans/utensils
Calypso was clean, well maintained, and right across from Pier Park!
Areas for improvement-
The unit was in need of some maintenance/repairs
The unit was in need of a deep cleaning (some areas were dirty upon our arrival)
Lack of kitchen towels (for both washing and drying dishes)
Things to consider-
During peak season the proximity to the pool may be too close for some people (it is literally right outside your deck; this was not a problem for us)
Parking is great, but could feel a bit too tight for larger vehicles, when others are parked next to you.(We drove a Honda Odyssey and parked just fine, but no other cars were near us)
The ocean view is great, however somewhat blocked by the pool (again, this was not a problem for our family)
I emailed Pam the day after our arrival and expressed my concerns about the maintenance and cleanliness of the unit. Not only did she respond quickly, she fully listened to all that I had to say, was very thankful that I brought things to her attention, and assured me that they would be addressed. So yes, even though I had some areas of improvement, Pam and her unit are still worth 5 stars and we would definitely return!
P.S. As I am writing this review, it has only been 3 days since we checked out and Pam has already refunded our deposit. See...5 stars for sure :)