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Avaliações de Villas B'alam Ya

3.5 out of 5
Villas B'alam Ya
Km. 4 Carretera s Sta. Catarina Palopó, Santa Catarina Palopó, Panajachel, Solola

Avaliações

9,4

Extraordinária

Nota 10 - Excelente. 41 de 52 avaliações" "
Nota 8 - Boa. 6 de 52 avaliações" "
Nota 6 - Ok. 4 de 52 avaliações" "
Nota 4 - Insatisfatória. 1 de 52 avaliações" "
Nota 2 - Terrível. 0 de 52 avaliações" "

9,6/10

Limpeza

9,0/10

Serviço e funcionários

9,6/10

Comodidades

9,4/10

Condições e instalações da propriedade

Avaliações

10/10 - Excelente

Ivone, Belo Horizonte. Minas Gerais Brasil

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Casa muito gostosa, vista maravilhosa
Tomar café da manhã vendo o lago é um privilégio. Para quem quer ficar isolado e tranquilo o hotel é maravilhoso.
Hospedou-se por 1 diária em jul. de 2018
Resposta de Nisa Kraemer em 5 de set. de 2018
estamos muy agradecidos con su preferencia. Esperamos poder atenderle en un futuro.

10/10 - Excelente

Blanca

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Hermoso
Hospedou-se por 1 diária em dez.. de 2019

10/10 - Excelente

Yann

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Une superbe vue pour un calme parfait
Une vue fantastique sur le lac. Accès direct par un ponton. De grandes chambres, parfait. Attention aucun service de restauration disponible sur le site, il faut passer commande et un livreur vous apporte les plats commandés. Pour le petit déjeuner il est préparé et livre le matin à l’heure que vous désirez.
Hospedou-se por 1 diária em ago. de 2019
Resposta de Nisa Kraemer em 21 de ago. de 2019
Yann it was a pleasure to host you. We look forward to host you soon. Have an awesome day. Regards

10/10 - Excelente

Viajante verificado

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Perfect in every way. The view and accommodations were beyond expectation. I stayed in the Villa Jade and Bambu. Highly recommend either.
Hospedou-se por 1 diária em mai. de 2019
Resposta de Nisa Kraemer em 21 de jun. de 2019
Thank you for your preference. we look forward to host you very soon!

10/10 - Excelente

Vivian

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
EXCELENTE
excelente... de lo mejor
Hospedou-se por 1 diária em abr. de 2019
Resposta de Nisa Kraemer em 3 de mai. de 2019
Muy agradecidos con su preferencia. La esperamos muy pronto. feliz dia

10/10 - Excelente

Viajante verificado

Viagem a dois
Pontos positivos: Limpeza e condições e instalações da propriedade
Nisa and Rosa went way out of there way to make us feel comfortable. Rosa comes to your room to make a beautiful breakfast for you while you enjoy your lake view. The property is pristine and all the villas are unique but share a spectacular view.
Hospedou-se por 1 diária em mar. de 2019
Resposta de Nisa Kraemer em 5 de abr. de 2019
we are very gratefull with your comments and specially your preference. we look forward to host you soon. regards

10/10 - Excelente

stefano, Italia

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Incredibile
Balam ya è un posto incredibile, tutte le ville hanno una vista spettacolare sul lago e dei vulcani, la accoglienza è delle migliori, ottimo servizio, disponibilità eccezionale di Niza e di tutto lo staff. La colazione ottima ci è stata servita nella villa in terrazza da Rosa, all'ora scelta da noi. La villa davvero stupenda. Ottima attenzione al cliente e varia disponibilità di orari e prezzi per tour organizzati nel lago e dintorni. È stato un dispiacere andare via. Assolutamente da ripetere!
Hospedou-se por 2 diárias em mar. de 2019
Resposta de Nisa Kraemer em 5 de abr. de 2019
we appreciate your preference, Thank you so much for taking your time and sending us your comments. we look forward to your stay. regards

6/10 - Ok

Viajante verificado

Viagem em grupo
Pontos positivos: Serviço e funcionários
Service provided by the General Manager was excellent. But, there were numerous areas for improvement at the property. Only those that are able to climb and descend dozens of stairs will be able to access the property and this is not previously disclosed. Issues such as clogged shower drains, broken cork screw, broken binoculars, warped door, no blackout curtains, etc., should not occur at a property of this level.
Hospedou-se por 2 diárias em fev. de 2019
Resposta de Nisa Kraemer em 27 de fev. de 2019
Dear Guest thank you so much for your feed back. We will fix all these details for our future clients and your future stay. regards

10/10 - Excelente

Viajante verificado

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Jade is a beautiful cottage style comfy place to stay enjoying a beautiful view laying at the bed or while cooking and having breakfast or simply sipping a good coffee.
Hospedou-se por 1 diária em fev. de 2019
Resposta de Nisa Kraemer em 27 de fev. de 2019
Dear Guest Thank you so much for your preference, we are so glad to be able to host you. regards

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
The perfect place to stay
Beautiful rooms and grounds with amazing indoor/outdoor living. Location was perfect in that it was close to Panajachel but private and quiet. We walked into town once but then ended up mostly taking tuc tucs (which were cheap) as the road was fairly busy and took about 20-30 minutes. Nisa was a wonderful host and arranged everything for us in a very timely manner (rides to town, massages, kayak, food delivery). The rest of the staff was wonderful too and happy to help us with anything we needed. This was the last 3 nights of a 10 day trip and it was the perfect place to end the stay as we could not have been happier.
Hospedou-se por 3 diárias em jan. de 2019
Resposta de Nisa Kraemer em 12 de fev. de 2019
It was a pleasure to host you and to have you in our villas. we look forward to host you soon. regards

10/10 - Excelente

Viajante verificado

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Location : Natural setting We found peace and tranquility View Staff Hostess : Nisa
Hospedou-se por 3 diárias em jan. de 2019
Resposta de Nisa Kraemer em 12 de fev. de 2019
we are really thankful with your preference. see you very soon.

10/10 - Excelente

Jose

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Wonderful experience, very peaceful and stunning view
Hospedou-se por 2 diárias em dez. de 2018
Resposta de Nisa Kraemer em 4 de jan. de 2019
Thank you very much Mr. Jose. we are really thank full with your preference. we hope to see you soon.

4/10 - Insatisfatória

Viajante verificado

Viagem com a família
Pontos negativos: Serviço e funcionários
Overall our stay at the Villas B’alam Ya was disappointing for the following reasons: The reception office was closed when we checked in. We had to try multiple phone numbers to get in touch with somebody to finally check us in. Upon checking in we were told that the previous occupant had messed up the key but it should still work. It did not work and in fact broke in half. We asked to have the key fixed and returned to us and it never was. We were unable to lock our villa for the entirety of our stay, which was extremely uncomfortable for two women traveling alone. The villas are super understaffed- the property manager is very sweet, but she does everything from reception to guest services and is not always around. Any time we wanted anything we had to ask for it via phone or text message and then wait for a response, which was usually answered late or not at all. When we wanted to leave the villas we needed to order transportation and hope that our request was received. Overall the place was a little run down- linens were stained and musty, windows and doors did not fully meet walls. This was really more of a family camp-like place than a resort. The price we paid for our stay here was double what we paid for a beautiful hotel in Antigua with far better conditions, ammenities and services. I would only recommend staying here for large groups with their own transportation and only if they were able to get a much better price than we paid ($160 per night for a queen bed)
Hospedou-se por 3 diárias em nov.. de 2018
Resposta de Nisa Kraemer em 20 de dez. de 2018
Ms. Falvey we are thank full with your comments, I will be getting in touch to your email directly to give a better response to your comments. we are sorry your stay did not fit your standards.

10/10 - Excelente

Julissa

Luxurious
Amazing property and view!
Hospedou-se por 1 diária em set. de 2018
Resposta de Nisa Kraemer em 1 de nov. de 2018
Thank you for your preference.

6/10 - Ok

Viajante verificado

Pontos positivos: Limpeza e conforto do quarto
Pontos negativos: Serviço e funcionários
The property itself is absolutely precious. It is right on the water, the villas are great, its very private... exactly what we were looking for. The management, however, was not great, which greatly effects the property itself as well. There are major updates that need to be made, there is never anyone in the reception, and it was nearly impossible to communicate with the hotel before arriving. Once we were there, communication was a little bit better, however, they were still absent. There was no check in where they gave us the information about the property, took our credit card info, etc... we were just shown to our room and left to figure it out. we had to ask other guests about how the property worked. Because they never took our cc info, after leaving we received a text asked for our cc number so they could charge us... As I said, overall, the place is precious, but they need new management and to update.
Hospedou-se por 3 diárias em ago. de 2018
Resposta de Nisa Kraemer em 14 de set. de 2018
Dear Guest. I apologize for the inconvenience and the bad service provided by me the manager of the hotel. every comment given by you I will change for the property to be in its 100% since I cannot see your name because your comment its anonymous it will be from great help to know so I can amend my mistake for your next stay. your for the record Im at the property 24/7 and I m sorry i was not a good help to you. Once again I apologize for the bad service. regards

10/10 - Excelente

Jeremiah, Dallas, Texas

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Peaceful place with great views and service!
Located just outside of bustling Panajachel, these villas provide a peaceful and relaxing respite. We were greeted upon arrival by a porter who took our bags to the villa. Shortly after we were settled in, the property manager stopped by to orient us, provide her contact information, and offer assistance with anything we needed. Throughout our stay, the service was impeccable. Whether it was Nisa calling for food or a tuk tuk, Rosa serving us breakfast, or Victor helping us start up the barbecue, each member of the staff took great care of us in his or her unique and considered way. In addition to amazing views and plenty of amenities, our villa had everything we needed. There was even a "minibar", which offered food and beverages for purchase in a pinch. One pro tip: if you ask ahead of time, the staff will have groceries delivered to your villa, which will save you a trip into town. With that said, being chauffeured around the bumpy, busy streets of Panajachel to pick up groceries was an endlessly fun and memorable experience that I'd highly recommend. If you want to be well taken care of in a peaceful, relatively remote location with great views and the comforts of home, this is the place for you.
Hospedou-se por 3 diárias em mai. de 2018
Resposta de nisa kraemer em 5 de set. de 2018
Your comments are always useful to our property, Thank you very much for yours preference.

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great view
It is a lovely property with a fantastic view I don’t have any complaints as such but I will say this ( if you want an honest opinion ) please get screen doors to the deck so we can leave the door open without letting the bugs in or the squirrels
Hospedou-se por 2 diárias em mai. de 2018
Resposta de Nisa Kraemer em 16 de mai. de 2018
Thank you very much for your feedback. Thank you for your preference and We will work on your comments that helps us to improve for our future clients and your future stay. Have a great Night

10/10 - Excelente

Ronald, Guatemala

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excelent Hotel with amazing views!!
If you want to stay with the whole family in Lake Atitlan this is the place!!! Nice staf, beautifuly decorated room. Completely stocked. Just you need to know there is no restaurant on premises but there is s full kitchen, so bring your food and you are done!
Hospedou-se por 1 diária em jan. de 2018
Resposta de Nisa Kraemer em 1 de mar. de 2018
we are very gratefull with your preference and we look foward to host you very soon!

10/10 - Excelente

michael

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Incredible!!!
Amazing place. Kisa , the manager takes care of everything. Great location. 5 min Tuk Tuk to town. Water taxis pick you up at the hotels dock. No reason to be in busy town.
Hospedou-se por 2 diárias em dez. de 2017
Resposta de nisa kraemer em 5 de set. de 2018
always a pleasure to serve you Michael. we look forward to host you soon, regards

10/10 - Excelente

Isabel

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Awesome
Nice and quite experience.
Hospedou-se por 1 diária em dez.. de 2017
Resposta de nisa kraemer em 5 de set. de 2018
isabel a pleasure to meet you. thank you so much for your preference. see you soon.. regards

10/10 - Excelente

Azucena

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Las mejores vistas y tranquilad
Excelente el servicio, lugar muy comodo y acogedor, tranquilad al 100 % se puede disfrutar de unas vistas increíbles, 100 recomendado.
Resposta de nisa kraemer em 5 de set. de 2018
Azucena un gusto conocerla y tenerla por aca. la esperamos muy pronto!

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Fantastic views! Located in the side of a hill the hotel is hard to access by car. But the staff make you feel very welcome
Hospedou-se por 3 diárias em nov.. de 2017

10/10 - Excelente

Oudry

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em out. de 2017

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Perfect view,
Very luxurious villa.thr view of the lake was spectacular . They All amenities , microwave , stove , toaster . Refriidgerator. Can I’m real handy with a 1 and a half year old.
Hospedou-se por 1 diária em out. de 2017

10/10 - Excelente

Yady, S.M. Guatemala,

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Un relax brutal
Excelente estadia, privacidad para compartir en familia, buena vista, habitacion anclada en la ladera de la rivera del lago. Diversion en cayak.
Hospedou-se por 1 diária em jun. de 2017
Resposta de nisa kraemer em 5 de set. de 2018
un gusto tenerlos por acá y muy lindas fotos. los esperamos muy pronto. feliz dia

8/10 - Boa

Robert

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
A little corner of paradise.

10/10 - Excelente

Elisabeth

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Malerisches Hotel in idyllischen Garten
Das Hotel war wirklich ein absoluter Traum und ist fern ab vom hektischen Treiben in Pana, aber trotzdem nah genug um die Infrastruktur zu nutzen. Ich habe ein Upgrade auf die Villa Bambu bekommen und hatte so ein ganzes Haus, mit traumhafter Terrasse für mich. Der Ausblick und die Anlage sind top und man fühlt sich sofort wie zu Hause. Auf meiner Rundreise durch Guatemala war es eines meiner Highlights und ich wäre gerne länger geblieben. Das Frühstück wird einen nach individuellen Bedürfnissen direkt in der Villa zubereitet und auch Abends kann man aus einer kleinen feinen Karte auswählen und wird bekocht. Als Alternative kann man bei einer Pizzeria bestellen, die auch div. andere Speisen anbieten. Ich hab die Pizza probiert, die in rund 20 Minuten geliefert und heiß war. Geschmacklich sehr gut. Wenn man nicht möchte, muss man dieses Juwel den ganzen Tag nicht verlassen, schnappt sich ein Boot oder geht zum Schwimmen. Das Personal ist sehr zuvorkommend und hilft gerne überall weiter. Ich sag das selten, da ich viel reise und viele Orte ihren Reiz haben, aber hierher komme ich bestimmt wieder.

10/10 - Excelente

Diego

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
One of the best hotels that I´ve stayed in my life
Oh right! I was staying in a lot of hotels around the world, from US, South and Central America, to Asia in some of the big cities, and I really convinced that Villas Balam Ya is one of the best hotels that I´ve stayed in my life. I went for my 1 year anniversary with my wife and we enjoyed a lot! The view of this hotels is amazing with the three volcanoes and the lake that is like a mirror in the mornings! The rooms are very comfortable with an outstanding design! we stayed at Villas Bamboo and is a three level room with a luxury spaces with a view from the bed! I am from Guatemala and I found that in my same country is one of the best hotels that I stayed. The jacuzzi is a little bit small but it is better to go directly to the lake because the hotel has his own deck! the water is cold but the experience is totally worth it! You can ask for a private boat to visit the small villages near the hotel and it is very convenient! totally recommended!

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Gorgeous views. Serene. 45 min walk fr town
Beautiful villa -- really incredible with perfect panoramic views of the lake and volcanoes. For the house and views, I would STRONGLY recommend. The housekeeping was very reliable, flexible and kind. Keep in mind you're 45 min from town and so if you don't plan ahead you could wind up without dinner. You can't just order a tuk tuk to take you into town at any time of night. (But you can easily get a tuk tuk back to the villa after a night out on the town.) So plan ahead and you'll have an extraordinary stay!

10/10 - Excelente

Mario, Guatemala

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Quite and peaceful heaven
The views to the lake and volcanoes are breathtaking away.

10/10 - Excelente

Marena

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Little piece of heaven
The place is gorgeous and the service from start to end was great. One of those once a year places

10/10 - Excelente

Glennys, Long Beach

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Perfect getaway
Everything was amazing,we had a blast. The view is just perfect, if there is anything remotely close to a complaimt it would be that it is is about a 20 min walk to Panajachel but, it was NOT a problem for us. The food Lucia cooked for us was amazing and one day when we had to leave early they brought our breakfast an hour before it is usually served. Very delightful place to vacation!

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Muy agradable y cómodo
Excelente experiencia

8/10 - Boa

María

Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Linda experiencia
El hotel es precioso, lo unico malo es que no cuentan con restaurante. Pero tienen cocina, definitivamente regresaremos. Tomar en cuenta que la entrada es de un solo carril y es mejor si llevan un carro alto

8/10 - Boa

Loma

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

10/10 - Excelente

Brent, Lehi, UT

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Majestic and amazing
Rosa was an exceptional addition to the Villas Balam Ya team. She was very helpful and cooked us some incredible food during our stay. It was very peaceful and quite. We woke up to incredible views every day and saw the sun set over the lake each evening. I would reend this to anyone.

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
The perfect escape!
A fantastic retreat with breathtaking views ... the Mirador Villa is exquisite. An incredible place to recharge or reconnect!

10/10 - Excelente

Juan and Linda, San Diego, CA

Pontos positivos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great place to relax next to the Lake
The villas are very pretty, but the only issue that we had is that the linens were lacking. Other than that we enjoyed the stayed to the maximum, we went kayaking on the lake (kayaks are included), staff is very helpful and the location/ view is great. A 10 min. ride from Panajachel on a tuc tuc. The hotel staff will call one for you when need it. We highly recommend Villas Balam Ya.

10/10 - Excelente

Trevor, MTL

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great choice
Great location, beautiful view, peaceful, comfortable bed, well maintained. The only thing they need are screen doors. There are also gaps between the glass and the roof/walls in the kitchen so alot of bugs come in while cooking or eating.

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
De lo mejor!
Excelentes villas, tienes todo lo que puedes necesitar, el servicio excelente, la vista espectacular.

6/10 - Ok

Yazmin, Guatemala

Pontos positivos: Limpeza e conforto do quarto
Pontos negativos: Serviço e funcionários
Overpriced for what it is
The small villa for two was nice, although a bit overpriced for what it was. The bathroom was nice, but we couldn't use the tub because the water was not hot enough. I also wished the terrace had a roof, because it rained and we couldn't use it. Overall, an ok village but I would rather stay in Casa Palopo for the price.

10/10 - Excelente

Philip, Whitehaven

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
The view from our Villa across Lake Atitlan was incredible and the free kayaking was a nice touch. Unfortunately we couldn't book some of the tours we wanted from the reception so had to get a tuk tuk to the nearby town of Panahachel to use a tour operator. If you are driving, I would recommend parking at the first (top) car park and walking the rest of the way as the drive down to the reception building is very steep and awkward. A really nice place though. The Villa was really nice and the kitchen facilities adequate. They also provide a fruit breakfast and deliver it to your Villa for whatever time you like. There is no restaurant, so make sure you visit the supermarket first!!! We had a very relaxing stay here and would recommend it.

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Un lindo lugar
Un hotel con una gran ubicación en la que se puede compartir en pareja, disfrutar del paisaje con dos volcanes en frente y el lago Atitlán, preparar comida y salir fácilmente en lancha hacia los pueblos cercanos. Lo único negativo es que: uno de los vecinos quema los residuos y el humo llega hasta el hotel y los encargados del hotel suspenden el servicio de wifi en la noche.

10/10 - Excelente

gregory, Columbus

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Beautiful
This was a 2 bedroom, 2.5 bath condo. It was amazing. Very romantic for a couple. It is a short cab ride to Panajachel. The weather was very mild so AC was not necessary and am not sure if it had any. There are no screens on the doors but there are nets over the beds.

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Gorgeous view
Hotel staff very accommodating. Breakfast made every morning and served on the deck overlooking the lake. Only draw back is that it is far away from town and not within walking distance.

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Un paraíso y lo mejor de área
Nos fue increíble, la Villa el Mirador del hotel Balam Ya es un paraíso, a nosotros nos quedo grande, ya que tiene 2 habitaciones y dos salitas. Es una cabañita muy bien decorada con vistas a los volcanes del lago de Atitlán, la vista del cuarto principal es un sueño, desde tu cama tienes la mejor visión para el lago. Tiene cocina y además puedes pedir un chef que te cocine o cocinar tú, seguro que regresare ya sea para una oportunidad con mi pareja o en familia. El lugar cuenta con jacuzzi y es a orillas del lago. Que para mí lo hace el mejor hotel en Santa Catarina Palopo.

8/10 - Boa

Nala81

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Pontos negativos: Serviço e funcionários
A service appartment to relax, not a hotel
It was not very clear that it is in the middle of nowhere. This was excellent to relax, but it is a pain to go for lunch or dinner. You can buy food and cook yourself though because there is a kitchen and you are expected to do things yourself. The breakfast you get with the room is fresh fruit and juice, which is very nice. If you want eggs, you pay 50 Quetzal per person. You can get coffee but you must do it yourself. The lady who brings you the breakfast tells you that the tools are there for you to prepare it. The manager is not very friendly and she is not there all the time, so if you want to spontaneously go to the town, she might not be there to call a tuk tuk or start the jacuzzi for you. It is not a luxus place. The huts are very pretty, very nice but it is not as good as the hotel in Antigua. You will hate the construction site next to the hotel. The workers play music from early in the morning and you can hear them working the whooooole day. They don't work on Sunday.

10/10 - Excelente

gloria, Woodland Hills

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Beautiful lake villas
I was for only one night in my way to the Sunday market in Chichicastenango with my granddaughter and we lamented that... There was an small apartment with a beautiful kitchen, with a vase with sunflowers. We enjoy the view of the lake, they ask at what time you like your breakfast and they bring it to you, was a nice the breakfast looking outside... beautiful surroundings.When we arrived we wanted to have some dinner, they referred a service from a local restaurant, they mentioned pizza (I'm not fan of that) when I got the menu, there where a lot more options and we had a really good pasta. I will love to go back with my husband for more that one day!

6/10 - Ok

Viajante verificado

Pontos negativos: Limpeza e serviço e funcionários
Beutiful hotel but not well managed
Fine