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Avaliações de Knights Inn Palmyra

2 out of 5
Knights Inn Palmyra
1071 E Main St, Palmyra, PA

Avaliações

6,8
Nota 10 - Excelente. 108 de 615 avaliações" "
Nota 8 - Boa. 211 de 615 avaliações" "
Nota 6 - Ok. 153 de 615 avaliações" "
Nota 4 - Insatisfatória. 78 de 615 avaliações" "
Nota 2 - Terrível. 65 de 615 avaliações" "

7,4/10

Limpeza

7,0/10

Serviço e funcionários

6,4/10

Comodidades

6,8/10

Condições e instalações da propriedade

7,2/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

BONNIE L.

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
For the price it was better than I had expected it to be! The staff was friendly and the room was clean.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Np em 30 de abr. de 2024
We appreciate your feedback.We look forward to seeing you again

2/10 - Terrível

kim

Viagem de negócios, Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We booed this room because it was close to the activity we were doing the next morning. When we arrived at the motel, we saw several sketchy people hanging around outside and it made us really nervous. I got the insurance to cancel the room but after I canceled it, the site told me it was too late to cancel. There was no warning about how long before we checked in that I could cancel. There were plenty of rooms available so I think that policy stinks. I think I should really get a refund since I bought the cancellation insurance
Hospedou-se por 1 diária em abr. de 2024
Resposta de NP em 16 de abr. de 2024
According to our records your booking is NO SHOW. We are sorry but there is no refund for no show booking

8/10 - Boa

David

Pontos positivos: Limpeza e condições e instalações da propriedade
Basic, no-frills retro style motel. The room was very clean, the bed comfortable, and plenty of hot water. The room had a microwave and fridge, but no coffee maker. That's rough for a caffeine addict! But I'd stay there again.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Manager em 13 de abr. de 2024
Hello David,Thank you for taking the time to share your experience with us. We are delighted to hear that you found the room clean and comfortable, with ample hot water. We appreciate your feedback regarding the coffee maker and will consider this for future improvements. We hope to welcome you back on your next visit.

10/10 - Excelente

Nathan

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de Manager em 5 de abr. de 2024
Hello Nathan,We appreciate you choosing our hotel for your stay! Should you have any feedback to share, feel free to reach out to us directly. We hope to welcome you back soon for another wonderful experience!

10/10 - Excelente

James

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Large clean parking area. Convent to area attractions.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Manager em 17 de mar. de 2024
Hello James,We are glad to hear that you appreciated our spacious parking facilities. Being close to nearby attractions is definitely a plus. We hope you had a pleasant stay overall and enjoyed your visit to the area.

6/10 - Ok

Sandra

Rang bell for service with no response. Pick from 3 phone #'s posted to call for assistance. Had to wait for the clerk to finish eating her supper to check me in.
Hospedou-se por 1 diária em jan. de 2024
Resposta de NP em 1 de fev. de 2024
I'm sorry to hear about your disappointment with us and I would like to personally assist you with making things right. I will reach out today to discuss, or you can contact me directly

10/10 - Excelente

Mayre

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Second time using this motel and will be back soon
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Manager em 18 de jan. de 2024
Hello Mayre,Thank you for your loyalty and for choosing our motel again. We're delighted to know that you enjoyed your stay with us. We look forward to welcoming you back as our guest in the near future.

6/10 - Ok

Floyd

Hospedou-se por 1 diária em jan. de 2024
Resposta de Manager em 17 de jan. de 2024
Hello Floyd, We appreciate you choosing our hotel for your stay. We kindly request you to reach out to us to share any specific feedback, as it would help us address any concerns you may have had during your stay. We strive to provide the best possible experience for our guests and value your input. Thank you for staying with us.

8/10 - Boa

Edward

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Clean and quiet
Hospedou-se por 2 diárias em out. de 2023
Resposta de Np em 2 de nov. de 2023
Thank you for your feedback

8/10 - Boa

Christina, Havre de Grace

Pontos positivos: Limpeza e condições e instalações da propriedade
Room was a lot larger than our previous hotel and bed was very comfy.
Hospedou-se por 1 diária em out. de 2023
Resposta de Manager em 2 de nov. de 2023
Hello Christina,Thank you for taking the time to share your positive feedback! We're delighted to hear that you found our rooms spacious and our beds comfortable. Your comfort is our top priority, and we're glad we were able to deliver. We hope to welcome you back in the future for another enjoyable stay.

4/10 - Insatisfatória

Thomas

Viagem com a família
Pontos positivos: Comodidades
Pontos negativos: Limpeza
The carpeting is old, dirty and torn. The shower curtain was stained with either blood or dark rust color. We stayed here several years ago, and it was a very good experience. Unfortunately, something has changed and it has gone down hill.
Hospedou-se por 2 diárias em out. de 2023
Resposta de Np em 27 de out. de 2023
Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.

8/10 - Boa

Craig

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Ok stay
Hospedou-se por 1 diária em out. de 2023
Resposta de Manager em 18 de out. de 2023
Hello Craig,We're sorry to hear that your stay wasn't up to your expectations. Please let us know how we can assist in making it better.

8/10 - Boa

Monica

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Room was clean and was equipped with a fridge and microwave. Breakfast was bare minimal but at least it was offere.
Hospedou-se por 1 diária em out. de 2023
Resposta de Manager em 14 de out. de 2023
Hi Monica,It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly. I am happy to know we have met your expectations with our friendly services and the cleanliness of our guest rooms. It means a lot to receive your feedback regarding our breakfast services and apologize this was not up to your preferences. We hope to impress you during another visit with every level of service.

10/10 - Excelente

Sergi

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Perfect
Hospedou-se por 1 diária em out. de 2023
Resposta de Manager em 10 de out. de 2023
Hello Sergi,Thank you for sharing this experience with us. We truly value you feedback with regards to our hotel. Please do consider us again on your next visit to the area.

10/10 - Excelente

ALICIA

Viagem com família e crianças pequenas
Pontos positivos: Serviço e funcionários e comodidades
I had two rooms side by side. The rooms were ok. One had a foul smell from the pipes but my family member didn’t want to complain and switch the room. The furniture is a little outdated. Customer service was great though. I recommend if you need to rest for a night or two but not for longer stays.
Hospedou-se por 2 diárias em set. de 2023
Resposta de Manager em 28 de set. de 2023
Hello ALICIA,We appreciate your rating of our hotel and the feedback you have shared pertaining to our furniture and your comments about our service. We hope to see you again to provide you with an exceptional level of service and hospitality.

2/10 - Terrível

Marcos

Hospedou-se por 1 diária em set. de 2023
Resposta de Manager em 16 de out. de 2023
Hello Marcos, We apologize for any disappointment you may have experienced during your stay. Please let us know the specific issues you encountered so that we can address them promptly.

10/10 - Excelente

Evangelista

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em set. de 2023
Resposta de Manager em 24 de set. de 2023
Hello Evangelista,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

6/10 - Ok

Jeff

Viagem com família e crianças pequenas
Pontos negativos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Staff was short and direct, not really personable. One keycard didn’t work, but we were only staying one night, so it didn’t matter. Room was clean, but outdated. Again, adequate, but nothing special.
Hospedou-se por 1 diária em set. de 2023
Resposta de Manager em 20 de set. de 2023
Hello Jeff ,I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

8/10 - Boa

josesph

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Will do it again
Hospedou-se por 2 diárias em set. de 2023
Resposta de Manager em 12 de set. de 2023
Hi Joseph,Thank you for sharing this review, and we welcome you to visit us again anytime!

6/10 - Ok

Brandon

Viagem com a família
Pontos positivos: Serviço e funcionários
Hospedou-se por 1 diária em ago. de 2023
Resposta de Manager em 1 de set. de 2023
Hello Brandon,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

8/10 - Boa

Miriam

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Good stay
It was a good stay the place was clean the pool was great for my kids the only complaint i have is there Continental breakfast was not what we expected they only gave these little muffins coffe or orange juice and yogurt other places we have been to they offered cereals, waffles, eggs, bacan, and suages
Hospedou-se por 3 diárias em ago. de 2023
Resposta de NP em 29 de ago. de 2023
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded. Thanks again!

10/10 - Excelente

Angelique

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The office staff were very nice and polite. I did let them Know about a wasp nests at the pool and they took care of it right away. The only issue was I never Received new towels in my room and the office wasn’t available at night other than that. I did love the area it was convenient, very clean.. maintained. Friendly. Pool was very very cold but I enjoyed my stay. Calm and peaceful.
Resposta de Manager em 30 de ago. de 2023
Hello Angelique, I am so happy to learn that you enjoyed our hospitality, service and accommodations. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. Your compliments to our hardworking staff mean a lot to us. We are so glad that your stay was enjoyable, and we look forward to seeing you again!

2/10 - Terrível

Robert

Pontos negativos: Serviço e funcionários e conforto do quarto
The property wasn’t bad. The pool had bugs on the surface of the water obviously not cleaned. There was an active huge hornets nest on one of the light post at the pool that was a hazard. But the most irritating thing I encountered was the nasty woman at the desk . I arrived at 12 pm. She snapped verbally telling me the there was an extra 40 dollar early check in fee. I asked her what time was normal check in time and she again snapped at me 3 pm . I started to walk away knowing i wasn’t going to pay a fee to check in at 12 pm so I told her I would be back at 3 pm. The hotel was empty so it wasn’t like the rooms were being cleaned previous before the next set of patrons. I think really the thing that stood out most was this woman’s nastiness and poor customer handling. I will never go to this motel again and I don’t suggest anyone else does either.
Hospedou-se por 1 diária em ago. de 2023
Resposta de Manager em 30 de ago. de 2023
Hello Robert, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

8/10 - Boa

Richard

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Was a clean, functional, inexpensive room for a short work stay
Hospedou-se por 2 diárias em ago. de 2023
Resposta de Manager em 27 de ago. de 2023
Hello Richard,Thank you for taking the time to share. We appreciate your feedback regarding our room. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

10/10 - Excelente

Jacqueline

Pontos positivos: Limpeza
Hospedou-se por 1 diária em ago. de 2023
Resposta de Manager em 16 de ago. de 2023
Hello Jacqueline,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon.

6/10 - Ok

Neil

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The stay was just ok; Not really bad but not great either. It’s kind of what we expected for the price. The breakfast they offer is just pre-packaged muffins and pastries and coffee & orange juice. Their policy on early check-in and late check-out is an extra $30 and they strictly adhere to it. The rooms were ok; pretty clean and low quality remodels.
Hospedou-se por 2 diárias em ago. de 2023
Resposta de Manager em 17 de ago. de 2023
Hello Neil, Thank you for your feedback, breakfast selection varies from day to day depending on the chef’s assigned. We do hope that we get the chance to host you again.

10/10 - Excelente

James

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was a great location for us at an appropriate price. Friendly staff, clean room, pleanty of parking.
Hospedou-se por 2 diárias em ago. de 2023
Resposta de Manager em 12 de ago. de 2023
Hi James,Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality so highly. We appreciate your sharing how we met your expectations with our friendly services, and to know the clean accommodations and convenient location also worked well for you. We are thrilled your experience was so pleasant and we hope to serve you again the next time your travel plans bring you back to the area.

8/10 - Boa

Lisa

Hospedou-se por 1 diária em ago. de 2023
Resposta de Manager em 8 de ago. de 2023
Hello Lisa,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

10/10 - Excelente

Carol Ann

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Affordable n clean
Budget friendly... Very clean... Such comfortable beds... Even the pillows...
Hospedou-se por 1 diária em ago. de 2023
Resposta de NP em 7 de ago. de 2023
Thank you very much for your great review.we look forward to seeing you again

10/10 - Excelente

Jessica

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jul. de 2023
Resposta de Manager em 1 de ago. de 2023
Hello Jessica,It was our privilege to earn your business and we hope to host you again on your next trip.

10/10 - Excelente

Victoria

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Was a little apprehensive but this place was great for a quick night stay!
Hospedou-se por 1 diária em jul. de 2023
Resposta de Manager em 30 de jul. de 2023
Hello Victoria,Thank you for your review and comments regarding our hotel. We hope to see you again in the future.

10/10 - Excelente

Elise

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Tres bel endroit, très abordable. Les chambres sont grandes et une piscine extérieure est disponible.
Hospedou-se por 2 diárias em jul. de 2023
Resposta de Manager em 28 de jul. de 2023
Hello Elise,Thank you for taking the time to share. We appreciate your feedback regarding our hotel. Please do consider us again on your next visit to the area.

10/10 - Excelente

Zoraida

Hospedou-se por 3 diárias em jul. de 2023
Resposta de Manager em 16 de ago. de 2023
Hello Zoraida,From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area.

10/10 - Excelente

Zoraida

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Muy bonita y un lugar limpio .
Hospedou-se por 1 diária em jul. de 2023
Resposta de NP em 21 de jul. de 2023
Thank you very much for your wonderful review

8/10 - Boa

Peggy

Pontos positivos: Limpeza
Hospedou-se por 6 diárias em jul. de 2023
Resposta de Manager em 19 de jul. de 2023
Hello Peggy,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

8/10 - Boa

MICHAEL

Pontos positivos: Limpeza
Perfect for baseball tournament
Hospedou-se por 1 diária em jul. de 2023
Resposta de Manager em 14 de jul. de 2023
Hi Michael,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

2/10 - Terrível

Tracey

Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
When we checked in the man behind the desk was rude, we had to ring a bell before he came out, barely greeted us, the king bed linens consisted on one sheet and blanket thinner than the sheet and 3 pillows. There was a sign in thr room in capital letters that said, don’t ask for any extra blankets or pillows. So my husband only had one flat pillow and we froze all night. The room was dirty as was the room in general, there was actual garbage popping out from under the dresser.
Hospedou-se por 1 diária em jun. de 2023
Resposta de NP em 12 de jul. de 2023
Thank you for your feedback we’re disappointed we couldn’t meet your expectations.Your comments will be shared with our team for improvement. Thank you for choosing to stay with us.

8/10 - Boa

Darrnel

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em jul. de 2023
Resposta de NP em 12 de jul. de 2023
Thank you for taking the time to share your wonderful rating. We value your business and appreciate your choosing us. We hope to have the chance to serve again on your next visit.

10/10 - Excelente

Sharon

Hospedou-se por 2 diárias em jul. de 2023
Resposta de Manager em 1 de ago. de 2023
Hello Sharon,Thank you so much for the incredible rating. We look forward to your next visit.

4/10 - Insatisfatória

Robin

Pontos negativos: Condições e instalações da propriedade
Hospedou-se por 1 diária em jul. de 2023
Resposta de Manager em 11 de jul. de 2023
Hello Robin, Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

8/10 - Boa

Frank

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jul. de 2023
Resposta de Manager em 7 de jul. de 2023
Hello Frank,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

8/10 - Boa

Emily

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
NO SMOKING ON PROPERTY- NO PETS EITHER :(
Hospedou-se por 1 diária em jul. de 2023
Resposta de Manager em 7 de jul. de 2023
Hello Emily,Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our property. We appreciate you taking the time to share your experience.

4/10 - Insatisfatória

Jamie

Viagem a dois, Viagem com a família
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
This is a budget motel, so I wasn’t expecting much, but it didn’t meet even the basic budget standard (though the beds were comfy). Our late check in was fine; we had to ring a bell for an attendant to arrive but she came out within a minute. FYI, they have plexiglass setup between the patron and the staff, similar to a bank, which was a bit disconcerting regarding how unsafe the area might be. Upon entering we were greeted with a funky odor. We had to leave the door open (at nearly 11pm) for a while to let it air out a bit. The rooms are also a LURID green color. Normally I don’t give a toss what color the walls are, but this was a putrid day glow green color that puts you on edge. The biggest issue, though, was the lack of basic amenities. There were no extra pillows or blankets (4 pillows in total for 2 queen beds) and multiple paper signs in the lobby informed us they would not provide any extras. They also only gave us 1 tiny bottle of shampoo and NO conditioner. I have never stayed in a motel that didn’t give you conditioner (including Super 8 and Motel 6). After a day of riding coasters in the heat, my hair was a tangled mess and needed conditioner. The sink had a big crack through it, the carpet was frayed, and the old phone was discolored and gross. I will not be returning to this motel.
Resposta de Manager em 4 de jul. de 2023
Hello Jamie, Thank you for taking the time Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 - Boa

Martin

Hospedou-se por 1 diária em jun. de 2023
Resposta de Manager em 19 de jul. de 2023
Hello Martin,Thank you for sharing this rating, and we welcome you to visit us again anytime.

10/10 - Excelente

Miranda

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
The motel was great! The owners take great pride in their motel. It was really close to the Net 1 fields where my daughter played lacrosse. The pool was fun to hang by during the day. There aren’t a lot of frills but it’s clean and the owners were great. We would stay here again for sure. It was about a 15min ride from Hershey so that was a bonus.
Hospedou-se por 3 diárias em jun. de 2023
Resposta de NP em 28 de jun. de 2023
Thank you for your great review. We look forward to seeing you again.

8/10 - Boa

Keith

Hospedou-se por 2 diárias em jun. de 2023
Resposta de Manager em 27 de jun. de 2023
Hello Keith,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

10/10 - Excelente

brian

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Easy check in and out. Rooms were clean. Good value for the money.
Hospedou-se por 1 diária em jun. de 2023
Resposta de Manager em 24 de jun. de 2023
Hi Brian,We appreciate you sharing your kind review. It's great to hear that you enjoyed our clean accommodation and great value for money. Thank you for your time in reviewing our hotel. Your words serve as an encouragement to our associates who strive to provide a pleasant stay.

4/10 - Insatisfatória

Edwidge

Viagem com família e crianças pequenas
Pontos negativos: Condições e instalações da propriedade
the has no microwave
Hospedou-se por 2 diárias em jun. de 2023
Resposta de NP em 20 de jun. de 2023
Thank you for letting us know about this. Your feedback helps us do better.We’re sorry for inconvenience.

4/10 - Insatisfatória

Jess

Viagem com a família
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
Although there is technically a breakfast, it is not adequate and the quality is poor. The coffee was watered down and only powdered creamer was offered. Donuts were stale. The room was dated and the carpet smelled musty. The room was cleaned well overall, but is very run down and only so much the staff can do. The mattresses were cheap and uncomfortable. My friend in the room next door had a faint sewage smell upon arrival and when their toilet clogged shortly after that they were told to come to the office and offered to borrow a plunger. So basically the last group clogged the toilet, no one addressed the issue and they were left to fix it themselves. No one came to clean their room while they were gone for the day. Only cleaned for check in. The lobby smelled like old take out food. The wall air conditioning was very loud. Overall I would not stay here again for a soccer tournament. The price was very out of touch at $370 for the motel. It was maybe the type of place you should pay $125 for (and that is being generous). Not sure how this place has any good reviews.
Hospedou-se por 1 diária em jun. de 2023
Resposta de N P em 20 de jun. de 2023
Thank you for bringing this to our attention. We're sorry for any inconvenience or frustration that you may have experienced. We're continuously working to improve our service, and we'll consider your feedback to ensure we provide the best possible experience.” “We're sorry to hear about your bad experience.

6/10 - Ok

Ann

Viagem com a família
Pontos positivos: Limpeza
perfectly fine, overprice motel
This is a perfectly adequate motel, check in was easy even at 10:30pm. The room was clean and a decent size. You couldn't hear much between rooms but could hear people outside the rooms very easily. The pool is next to the main road so not super inviting. We were there for a lacrosse tournament at the Ridge Road complex - it was an easy 8 minute drive with a Sheetz nearby for supplies. It was all just fine and I would have no complaints but for the price of a room. It is absolutely not worth $300/night.
Hospedou-se por 2 diárias em jun. de 2023
Resposta de Manager em 22 de jun. de 2023
Hi Ann,On behalf of our entire team, I would like to apologize for not meeting your needs with our pricing. We are so disappointed to learn that we fell short of your expectations during your most recent stay with us. We hope you will remember our attributes and return for a future stay to see how we are continuing to grow and evolve.