Vilas em Palm Springs, CA

"Overall, we enjoyed the location and the cleanliness of the property. I have two complaints. One, was the check-in process was a nightmare as the reservation was booked under multiple names including mine (Great), and the host or hosts which made everything super confusing for Marriot's staff. I was told at check-in that they had my reservation, but it was multiple, and I'd have to check out and check in multiple times throughout my stay. While I thought this was fixed at check in, I got a call...

"The propert was nice well kept and clean. The host always responded in a timely manner"

"Disappointed there was no jetted tub. Also my husband reached for a towel on the towel rack below the sink, and the entire rack came off sending him falling to the floor. He is having back surgery in one week and this made his pain worse! "

"Everything was lovely! The development and the main pool were very nice. We would have liked one more coffee and an answer about the Tennis Channel. "

"When approached with a problem , the guest relations manager informed me “ well , we’re not really a Marriott “ enough said "

"When doing a VRBO at a timeshare property is challenging. There is an extra step (which I don't know what it is) that needs to happen in order for them to find your name. The employees at the property are outstanding. The unit needs a little updating but was clean and comfortable with a lovely view."

"My family and I really enjoyed our stay! The property was easy to find and met our expectations. The property manger was very responsive and gave clear directions. The only downside was the restaurant onsite was closed for the month of August and there is nothing within walking distance of the property, a car is necessary. Overall a great experience and we would visit again. "

"Home was great , exceeded pictures and expectations. Host was beyond responsive and amazing. One of our best VRBO experiences "