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Avaliações de Elegant Wexler home with private outdoor pool & spa - 2 dogs welcome

Elegant Wexler home with private outdoor pool & spa - 2 dogs welcome
Palm Springs, CA

Avaliações

8,0

Muito boa

Nota 10 - Excelente. 9 de 29 avaliações" "
Nota 8 - Boa. 13 de 29 avaliações" "
Nota 6 - Ok. 5 de 29 avaliações" "
Nota 4 - Insatisfatória. 2 de 29 avaliações" "
Nota 2 - Terrível. 0 de 29 avaliações" "

8,4/10

Limpeza

Avaliações

8/10 - Boa

Will Y., San Diego, USA

Pontos positivos: Limpeza
Great Stay!
Had a wonderful time all around and can’t wait to come back!
Hospedou-se por 6 diárias em abr. de 2024

6/10 - Ok

jen k.

Vacasa doesn't do a good job with helping with questions
If i would have gotten service from Vacasa i would have not said this stuff. First off house smelled like a stale bar, wet towel left hanging in master bathroom like folded nicley for me to use bit drenched, masterbath room also had stuff all over bath mat, fire pit outside did not work, got charged extra for dog even though i was already charged only took 4 hours and 3 days to get money back. Also got told that we didnt pay for pool or hot tub which we had paid on day we arrived . House manger never seemed to call back untill i wrote an email to company. Who ever owns this house needs a new company to look after it. Oh and 3 sprinkler heads were broken and leaking water which was not a big deal but sure home owners would like to know instead of spending extra money on water leaking. We also wrote pool guy a note that heat was going all day long. Again money just being wasted by home owner. I did contact vrbo and they are the ones who had to contact vacasa and get us all on the phone. Thank you Vrbo
Hospedou-se por 6 diárias em mar. de 2024
Resposta de VrboOwner em 22 de mar. de 2024
Thank you for your review, and we sincerely apologize for the inconvenience that you have experienced during your stay with us. Our local team strives to provide every one of our guests with the best vacation possible. We are so sorry if our standards were not met during your time with us. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you.

8/10 - Boa

Corey G.

Pontos positivos: Limpeza
Poolside Modern Wexler
The house was very nice and we would have enjoyed our stay more had the pool heater been fixed. We picked this home because of the pool and then we couldn't enjoy it because without the heater, the water was too cold!
Hospedou-se por 4 diárias em nov.. de 2023
Resposta de VrboOwner em 9 de nov. de 2023
Thank you for your review. We are very sorry you weren't able to use the pool heater. It is always our goal for our guests to be able to use everything the home has to offer. We hope that the refund that you were given has helped with some resolution of the issue you experienced. We are happy to report that the pool heater is now in working condition and hope to host you for a truly relaxing getaway in the future.

10/10 - Excelente

felecia c.

Pontos positivos: Limpeza
Relaxing
We had an awesome time it was great the house the yard were amazing
Hospedou-se por 4 diárias em ago. de 2023

4/10 - Insatisfatória

Brian B.

Pontos negativos: Limpeza
Not very accurate ….
The house was in major need of repairs - from the toilet that wobbled in the en suite bathroom to the cracked and chipped floor to the really dirty and poorly maintained pool and hot tub. The whole experience was NOT what was expected. The location was just fine - close enough to downtown but far enough that you really get the wind. So much debris blew into the yard - from neighbors pool inflatables to palm fronds and other tree pieces. Because of the wind, there is dust inside the home - dirt at the bases of the sliders and dust creeps in everywhere. The beds were really just mediocre. The furniture was like something out of a staged home. The pictures made the space out to look new and modern. It was not. The pool and hot tub were so dirty that there was dirt that clouded up when you stepped into the water. The steps felt slick from being so dirty. And the structure of the pool is deteriorating!! The concrete seems to be separating from the actual pool. I took pictures because it was unbelievable! There were roots from the neighboring palms that were seeping into the pool from the separated spaces. Because we couldn’t really use the pool/hot tub given how filthy they were, we ended up leaving a day early. We will not be returning, and I hope that the much needed repairs are completed so future guests have a better time than we did.
Hospedou-se por 5 diárias em abr. de 2022
Resposta de VrboOwner em 21 de jun. de 2023
Brian, we would like to sincerely apologize that our home did not meet your expectations and for the issues, you encountered during your stay. We want our guests to have amazing stays at our homes and this is not our typical standard. Please be assured we are looking into everything you mentioned and will ensure that our local team addresses them. We hope that you'll allow us another opportunity to host you in the future with a truly great stay.

8/10 - Boa

Lawrence A.

Pontos positivos: Limpeza
With the temperature over 100 daily and thermostat not allowed to be set under 76 fans would help.
Hardware for doors and plumbing need fixing. Toilet loose and faucets also. Ice maker needs to be working. Grill should be checked for gas I shouldn't have to change the tank myself. The beds need better mattresses. The lack of outs is a problem.
Hospedou-se por 7 diárias em jul. de 2021

10/10 - Excelente

Fernando R.

Pontos positivos: Limpeza
Great house!
This place so vibey and cool
Hospedou-se por 4 diárias em abr. de 2021

10/10 - Excelente

Geoffrey S.

Pontos positivos: Limpeza
Great Space!!!
Great living space and comfortable beds. The home needs a little love.... toilets can be tricky and there are some dings and scratches all over the floors, but overall it was amazing! Love the pool, although the heater needs some oil as it squeaks a lot during the day. I would definitely book here again! On the end of a dead end street, the neighbors were very quiet and respectful as well.
Hospedou-se por 4 diárias em out. de 2020

6/10 - Ok

Ngoc D., San Francisco, CA

Pontos positivos: Limpeza
Great house for travelers with pet, needs a lot of touch up
Like the other reviewers, this house is a bit old. The floor can do a lot of rebuffing, perhaps remove the green grass and maybe be replace with turf. The pool tiles are falling out. The plants are dying. The fridge ice machine is broken. Please note that the pool folks will clean the pool early in the morning on Saturdays if you are staying over night from Friday. Overall the size of the house is fabulous. It is a nice house with a great fence. If you have dogs the fence is fully enclosed so they can roam around. The bathrooms are absolutely nice. The laundry room is helpful.
Hospedou-se por 2 diárias em jul. de 2020

8/10 - Boa

Marian T.

Pontos positivos: Limpeza
Pool and yard huge pluses
Overall we had a good weekend here. The home is in a quiet area that was nice to walk the dogs in. We could tell it was maybe an older home and had some wear, but still clean and well decorated and huge windows that provided great light. The pool was great, especially since we've all been stuck inside for so long. Plenty of outdoor seating, and a fully fenced yard for the pups. The AC worked well and kept us cool. Only like 10-15 mins from food, and in an area with delivery access. I will say that the management company didn't answer any questions pre-arrival, which was frustrating, but they did answer all my questions post-arrival. I did appreciate the facetime check-in and key lockbox to minimize contact. Also, I know all of the documents say pool/gardening services are based on the owner's schedule and happen without notice, but the documents also listed that pool services would happen on Friday and it happened very early Saturday morning. Some kind of advance notice would have been appreciated since we had dogs with us AND the bedroom windows/sliding doors all face the yard.
Hospedou-se por 2 diárias em jun. de 2020