Caminhada

Avaliações de Pacific Grove Inn

2.5 out of 5
Pacific Grove Inn
581 Pine Ave, Pacific Grove, CA

Avaliações

8,6

Excelente

Nota 10 - Excelente. 506 de 1003 avaliações" "
Nota 8 - Boa. 306 de 1003 avaliações" "
Nota 6 - Ok. 122 de 1003 avaliações" "
Nota 4 - Insatisfatória. 42 de 1003 avaliações" "
Nota 2 - Terrível. 27 de 1003 avaliações" "

9,0/10

Limpeza

8,6/10

Serviço e funcionários

7,8/10

Comodidades

8,2/10

Condições e instalações da propriedade

8,2/10

Cuidado com o meio ambiente

Avaliações

6/10 - Ok

Paulo, Huber

Pontos negativos: Serviço e funcionários
Oferece pouco pelo valor cobrado
Estar lá foi como estar numa casa mal assombrada, mas com uma certa qualidade e segurança. Os atendentes não fazem a menor questão de agradar. Você parece estar ali de favor.

10/10 - Excelente

Joseli, Brasil

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excelente
Um charme de hotel ! Valeu a pena a hospedagem em Pacific Grove city , que fica perto de Carmel . Queijos e vinho para os hóspedes à tarde, cookies à noite e um bom café da manhâ incluido na diária . Adorei !Relação custo -benefício excelente !

8/10 - Boa

Renato, Brasil

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Muito amigável!
O local é bem confortável a amigável, lembra a casa da sua avó. Os quarto não são grandes mas é bem equipado e limpo. O café da manha é delicioso, a internet é boa e tem estacionamento. O único problema é que o hotel é uma casa antiga grande, então ela não conta com tanta conforto, não tem elevador e as escadas são um pouco estreitas, se vc for ficar lá com alguém com problema de acessibilidade pode ter problemas! Mas no geral é uma boa escolha!

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

6/10 - Ok

Chester

Viagem com a família
Pontos positivos: Limpeza
We couldn't figure out how to light the fireplace. They need to have shades to block out the streetlight. The wallpaper was peeling off the walls in the bathroom. As much as they charge for the room (per night) get a Sleep number bed with a pillow top mattress.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Pacific Grove Inn em 2 de mai. de 2024
Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. Firstly, we do not advertise fireplace because our property is 100 years old and historic, so the fireplace might work or might not work. But to control the fireplace there is thermostat mounted on the wall. If you might've called us then we would've helped you for sure. We also have portable heater and an extra blanket available in the closet or guest. We do have adjustable curtains for windows, but we will surely take a note on the wallpaper that is peeling off the walls in the bathroom.We value your input and hope to have the opportunity to better serve you in the future.

8/10 - Boa

Susan

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Pacific Grove Inn em 1 de mai. de 2024
Thank you for taking the time to leave a wonderful review! We're glad to hear that you enjoyed your experience with us.Providing excellent service and ensuring our guests have a memorable stay is always our top priority.We truly appreciate your kind words.We hope to have the pleasure of welcoming you back again soon.

8/10 - Boa

Xuli

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Good price and good experience
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Pacific grove inn em 23 de abr. de 2024
Thank you for sharing your experience! We're glad to hear that you enjoyed your experience with us.We truly appreciate your kind words.We hope to have the pleasure of welcoming you back again soon.

10/10 - Excelente

Reymo

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I stayed for two nights. No issues.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Pacific Grove Inn em 21 de abr. de 2024
Thank you for taking the time to leave a wonderful review! We're glad to hear that you enjoyed your experience with us.Providing excellent service and ensuring our guests have a memorable stay is always our top priority.We truly appreciate your kind words.We hope to have the pleasure of welcoming you back again soon.

8/10 - Boa

Elizabth

Pontos positivos: Limpeza e serviço e funcionários
It was cute
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Pacific Grove inn em 18 de mar. de 2024
Thank you for sharing your feedback regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience.Thank you again for sharing. We hope your next visit will be even better.

8/10 - Boa

Ann

Hospedou-se por 1 diária em mar. de 2024
Resposta de Pacific Grove Inn em 5 de abr. de 2024
Thank you for sharing your feedback regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience.Thank you again for sharing. We hope your next visit will be even better.

8/10 - Boa

Amanda

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
It's a nice place
Hospedou-se por 1 diária em mar. de 2024
Resposta de Pacific Grove Inn em 10 de mar. de 2024
Thank you for sharing your feedback regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience.Thank you again for sharing. We hope your next visit will be even better.

6/10 - Ok

Alison

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de Pacific Grove Inn. em 7 de mar. de 2024
Thank you for sharing your feedback regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience.Thank you again for sharing. We hope your next visit will be even better.

6/10 - Ok

Donald

Pontos negativos: Condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de Pacific Grove Inn em 6 de mar. de 2024
Thank you for sharing your feedback regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience.Thank you again for sharing. We hope your next visit will be even better.

4/10 - Insatisfatória

Lisa

Viagem com a família
Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários, comodidades e condições e instalações da propriedade
There is no customer service or help on site. My husband & son stayed a Friday/Saturday night bc they were doing SCUBA certification. It was clean & basic but what should’ve been a breakfast room is empty. Bedrooms feel old & tired. They arrived around 9:00 and got a text code for entry and were told to be quiet going in so as not to disturb other guests - after a long dangerous drive in heavy rain. I’d say this hotel meets the “there’s a bed and you’re close to Monterey” box to check but not a stitch more.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Pacific Grove inn em 5 de mar. de 2024
We appreciate you taking the time to share your experience, and we apologize for any inconvenience you encountered during your stay.Well,our property is indeed a historic building, and while we aim to preserve its character, we understand that some guests may prefer more modern accommodations.We strive to provide clear and timely communication to ensure a smooth check-in process.Regarding breakfast, we apologize for any confusion. While we don't offer breakfast at our property, we do our best to ensure guests are aware of nearby dining options.Thank you for choosing to stay with us, and we hope to have the opportunity to exceed your expectations in the future.

8/10 - Boa

Stephen

Pontos positivos: Limpeza e condições e instalações da propriedade
Bathroom needs attention. Difficult to use shampoo dispenser. Shower head needs to be updated and needs to be functional. Blinds in bathroom need to be replaced.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Pacific Grove inn em 29 de fev. de 2024
We apologize for the inconvenience you experienced with the shampoo dispenser, shower head.Your feedback is invaluable, and we appreciate your understanding.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience.Thank you again for sharing. We hope your next visit will be even better.

10/10 - Excelente

Christian

Pontos positivos: Comodidades
It's affordable and comfortable.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Pacific Grove inn em 26 de fev. de 2024
Thank you for sharing your feedback regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience.Thank you again for sharing. We hope your next visit will be even better.

10/10 - Excelente

Brenda

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The coffee machine in the tiny kitchenette was the best part always available and ready to drink! The half &half chillin in the refrigerator… maybe adding other type sugar substitute would be awesome!
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Pacific Grove inn em 26 de fev. de 2024
"Thank you for your wonderful review! We're thrilled to hear that you liked our coffee machine.We appreciate your feedback and look forward to hosting you again soon!"

8/10 - Boa

Amy

Pontos positivos: Limpeza
Hospedou-se por 1 diária em fev. de 2024
Resposta de Pacific Grove inn em 26 de fev. de 2024
Thank you for sharing your feedback regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience.Thank you again for sharing. We hope your next visit will be even better.

10/10 - Excelente

Joyce

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Quiet and peaceful with charming rooms. The Victorian decor is a little past its prime, but it’s comfortable, and clean, a real bargain. Some rooms even have functioning fireplaces. And there is a room with dishes and a refrigerator/microwave downstairs for eating in. We’ve been here more than once, this last time for a week.its only a few blocks from the businesses on lighthouse, an easy walk.
Hospedou-se por 6 diárias em fev. de 2024
Resposta de Pacific Grove Inn em 23 de fev. de 2024
Thank you for your thoughtful review! We're delighted to hear that you enjoyed your stay with us and found our rooms charming and comfortable. We appreciate your feedback about the Victorian decor.It's wonderful to hear that you found our amenities, like the functioning fireplaces and the kitchenette area, to be convenient during your week-long stay. We're glad to have you as a repeat guest and look forward to welcoming you back for another enjoyable visit soon!

10/10 - Excelente

Jennifer

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Beautiful place.
Resposta de pacific grove inn em 18 de fev. de 2024
Thank you for sharing your feedback regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience.Thank you again for sharing. We hope your next visit will be even better.

10/10 - Excelente

Nicole

Easy to follow instructions
Hospedou-se por 1 diária em fev. de 2024
Resposta de Pacific Grove Inn. em 13 de fev. de 2024
Thank you for sharing your feedback regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience.

10/10 - Excelente

Sherry

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 2 diárias em fev. de 2024
Resposta de PACIFIC GROVE INN em 10 de fev. de 2024
Thank you for sharing your feedback regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience.Thank you again for sharing. We hope your next visit will be even better.

6/10 - Ok

Jennifer

Pontos positivos: Limpeza
Old Victorian
Cute place but really noisy
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Pacific Grove Inn em 29 de jan. de 2024
We're delighted to hear that you found our place cute and appreciate your choice to stay with us.we provide a serene environment for our guests and is important to us, we apologize for any inconvenience caused.If your travels bring you back to the area, we would love the opportunity to host you again and provide you with a more peaceful stay.Thank you for choosing our place.

10/10 - Excelente

Sheena

Hospedou-se por 1 diária em jan. de 2024
Resposta de Pacific Grove Inn em 27 de jan. de 2024
Thank you for sharing your feedback regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience.Thank you again for sharing. We hope your next visit will be even better.

10/10 - Excelente

Sheena

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The bed was soft! It is within walking distance of the aquarium! Just down the hill is a good tea and coffee spot. Highly recommended. The parking is very tight! So worth the stay
Hospedou-se por 1 diária em jan. de 2024
Resposta de pacific grove inn em 21 de jan. de 2024
Thank you so much for choosing to stay with us and for taking the time to share your wonderful feedback!Your satisfaction is our utmost priority, and we are delighted to know that we could meet your expectations during your stay. It's guests like you that make our efforts truly rewarding. We appreciate your kind words and positive sentiments.We look forward to the pleasure of hosting you again in the future. If there's anything specific you enjoyed and would like to highlight or any suggestions you may have, feel free to share. Your insights are invaluable to us.

10/10 - Excelente

Karen

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
great stay!
I loved it here! Its historic, beautiful, and comfortable. I felt like i was staying in someones home. Checkin was easy and the daily service was awesome. I will definitely stay again!
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Pacific Grove Inn. em 17 de jan. de 2024
Thank you for your heartwarming review!It's wonderful to know that you felt at home during your stay.Our team takes great pride in providing easy check-ins and excellent daily service, and your kind words are truly appreciated. We look foreword you to welcome you back for another delightful experience.

10/10 - Excelente

Brandy

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Quaint and cute on a budget.
Quaint and cute on a budget this is it. Very affordable, very comfy, kinda homie. And just Nice. Absolutely loved it for the adorable rooms. It was a little cold but the heater and fire place worked well. Can't wait to visit again and stay longer
Hospedou-se por 1 diária em jan. de 2024
Resposta de Pacific Grove Inn em 15 de jan. de 2024
We're absolutely thrilled to receive your wonderful review! Thank you for taking the time to share your experience with us.We're delighted to hear that you found our place quaint and cute, especially considering the budget-friendly nature.We're pleased that the heater and fireplace kept you cozy despite the chilly weather.We can't wait to welcome you back for a longer stay on your next visit.

6/10 - Ok

John

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Pontos negativos: Serviço e funcionários
Very Self-Service
Adorable house with Victorian charm, fireplace and very comfortable bed. Bathroom had issues with water faucets, shower and soap dispensers. Parking lot was VERY hard to get in and out of tiny spaces without bumping other cars. Very strange not having any sort of host or reception. Felt more like a youth hostel with a shared fridge and microwave.
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Pacific Grove Inn. em 15 de jan. de 2024
Thank you for taking the time to share your thoughts on your recent stay with us. We appreciate your feedback and are delighted to hear that you found our house adorable with Victorian charm, a cozy fireplace, and a comfortable bed.We apologize for any inconvenience you experienced with the water faucets, shower, and soap dispensers in the bathroom. Your observations have been noted, and we will address these issues promptly.Regarding the parking situation, we understand your concerns about the tight space, We're pleased to inform you that we have ample parking available on-site, and to provide you with more options, there is also free parking on Forest Avenue.As for the absence of a traditional front desk, we are excited to share that we are implementing a modern touch less check-in system. This new method aims to provide more privacy for our guests while streamlining the check-in process.We appreciate your understanding and patience, and we look forward to welcoming you back for an even more enjoyable stay.

10/10 - Excelente

Beatriz, Pacoima

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
You can’t expect luxury for the price. It is a nice property, well kept. So clean. Close to a bunch of reataurants. Quiet, nice area in front of the police station. Close to a beautigul beach and park. Did not hace contact with any staff but check in is contact less and they clean your room. It was good
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Pacific Grove Inn em 7 de jan. de 2024
Thank you for sharing your thoughts about your recent stay with us! We appreciate your honest feedback and are pleased to hear that you found our property to be well-kept and clean. We take pride in providing a comfortable and quiet environment for our guests.It's great to know that you enjoyed the convenience of our location, close to restaurants, the police station, and a beautiful beach and park.We're glad the contactless check-in process and room cleanliness met your expectations.If you ever return to the area, we would be honored to host you again.

4/10 - Insatisfatória

Justin

Hospedou-se por 2 diárias em dez. de 2023
Resposta de Pacific Grove inn em 6 de jan. de 2024
Thank you for sharing your feedback regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience.Thank you again for sharing. We hope your next visit will be even better.

4/10 - Insatisfatória

Emilia

Pontos positivos: Limpeza
Pontos negativos: Serviço e funcionários e comodidades
Checkin is very impersonal and over the phone (I’m assuming it’s outsourced overseas). Place is okay. Has bare basic amenities. Wifi didn’t work and the tech support number was no help. Not impressed. Basically just another soulless, streamlined lodging cash cow. Might as well have just stayed at a motel.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Pacific Grove Inn em 31 de dez. de 2023
Thank you for sharing your feedback with us. We appreciate your insights. We're currently implementing modern methods to enhance the check-in experience and make it more personal for our guests.We apologize for any inconvenience you faced with the WiFi. It was an unexpected issue, and we resolved the issue instantly. Your comments are valuable, and we'll use them to improve our services.

4/10 - Insatisfatória

Timothy

Pontos negativos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Dissatisfied, disappointed, poorly maintained
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Pacific Grove Inn em 29 de dez. de 2023
We sincerely apologize that your experience did not meet your expectations, and we appreciate your honest feedback. We take your comments seriously and will use them to address areas of improvement promptly. We value your input and hope to have the opportunity to regain your trust in the future.

10/10 - Excelente

Michelle

Hospedou-se por 1 diária em dez.. de 2023
Resposta de Pacific Grove Inn. em 15 de jan. de 2024
We are overjoyed to express our gratitude for your fantastic 5-star review! Thank you for taking the time to share your positive experience with us.Your glowing feedback means the world to us, and we are thrilled to know that your stay at Pacific Grove Inn met or exceeded your expectations.We look forward to welcoming you back for another outstanding stay!

10/10 - Excelente

Colette

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Pacific Grove
It is our 3rd or 4th stay at the Pacific Grove Inn. Good value, centrally located , walkable to restaurants, comfortable bed
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Pacific Grove Inn em 18 de dez. de 2023
Thank you so much for your continued loyalty! We truly appreciate you choosing Pacific Grove Inn for your 3rd or 4th stay. It's wonderful to hear that you find value in our accommodations, enjoy the central location, and appreciate the comfort of our beds.We look forward to welcoming you back for many more enjoyable stays in the future.

10/10 - Excelente

Eva

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Clean and comfort
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Pacific Grove Inn em 18 de dez. de 2023
Thank you for taking the time to share your feedback! We're delighted to hear that you found our property clean and comfortable.Should your travels bring you back to the area, we would be honored to host you again.

10/10 - Excelente

Jay

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
We found, reserved, paid for, and checked in all at midnight. The room was large, clean, and comfortable. Such a nice property and we even had a view of Monterey Bay from our window! This was a great value but I suspect the price increases substantially during peak season.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Pacific Grove Inn em 18 de dez. de 2023
Thank you for your wonderful review! We're thrilled to hear that you had a seamless experience from finding, reserving, and checking in, especially during the midnight hours. It's fantastic that you enjoyed the spacious, clean, and comfortable room, along with the view of Monterey Bay from your window.We appreciate your recognition of the value we strive to provide. While prices may vary during peak seasons, we always aim to offer a great experience at a fair rate.Should your travels bring you back to the area, whether during peak or off-peak times, we'd be delighted to welcome you again.

2/10 - Terrível

Deja

Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This used to be a charming B&B. With that charm you can overlook aging facilities. Now, there were no employees onsite - no greeting, no check in, no locals familiar with the area, no interaction at all. It was a self-check in process, similar to what I've experienced at AirBnBs. But without the charm of inn-keepers, it is harder to overlook the aging facilities - peeling wall paper, funky plumbing, thin walls and creaking buildings etc. In addition, the only way to heat the room was via the fireplace. That meant that as the temperature fluctuated through the night, the fireplace would turn itself on and off. When it was turning on, it would click for ~30 seconds - at 2am! So, ultimately, my husband and I won't return. If you are looking for a charming and romantic B&B, there are many in Pacific Grove to choose from, but don't choose this one. If you are looking for an inexpensive place to stay with the ease of self-check in and a good location, this place would suffice.
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Pacific Grove Inn em 18 de dez. de 2023
Thank you for sharing your feedback with us. We appreciate your past visits to our charming B&B and value your perspective on the recent changes.Our move to a self-check-in process is intended to provide a modern and convenient experience, prioritizing guest privacy. We understand that this may differ from the traditional charm of in-person interactions.Regarding the facilities, we apologize for any inconvenience caused by aging aspects. Regarding the fireplace, we regret any inconvenience caused. We make it clear on all platforms that our fireplaces are historical features and may not function consistently. We appreciate your understanding.We do provide portable heaters in all rooms, and we apologize if this information wasn't communicated effectively.We appreciate your acknowledgment of our competitive rates.We regret that your recent experience did not meet your expectations. Your insights are invaluable, and we hope you might reconsider in the future, giving us another opportunity to provide an improved and delightful stay.

6/10 - Ok

Theresa

Hospedou-se por 1 diária em set. de 2023
Resposta de Pacific Grove inn em 18 de dez. de 2023
Thank you for taking the time to share your feedback with us. We appreciate your honesty and value your input.We would love the opportunity to welcome you back in the future and provide an even better experience. Please feel free to reach out if there's anything specific you'd like to discuss or if there are particular areas you believe that we can focus on for improvement.Thank you once again for your constructive feedback.

8/10 - Boa

Lydia

Pontos positivos: Limpeza, serviço e funcionários e comodidades
Everything I needed for an overnight stay. Conveniently located within walking and driving distance of a variety of dining, shopping, and tourist areas.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Pacific Grove Inn em 6 de dez. de 2023
Thank you for sharing your feedback regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience.Thank you again for sharing. We hope your next visit will be even better.Sincerely,The Guest Experience Team.

10/10 - Excelente

Susan

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We were pleasantly surprised based on reviews we read. We’re new to a self check place. We found them reasonably attentive given there’s no staff person at the site. Our stay went well. Typically we stay closer to 17 mile drive. This place is located close to Lighthouse Ave where so many good eateries are! We’ll gladly stay here again!
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Pacific Grove Inn em 1 de dez. de 2023
We're thrilled to hear that your stay exceeded expectations! It's wonderful to know that our self-check process worked well for you, and we appreciate your kind words about our attentiveness. We're delighted you enjoyed the convenient location near Lighthouse Ave with its excellent dining options. Thank you for choosing us, and we look forward to welcoming you back for another great stay!

6/10 - Ok

Mark

Viagem com a família
Very quiet, convenient location.
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Pacific Grove Inn em 18 de nov. de 2023
We are delighted to hear that you enjoyed a very quiet stay in our convenient location. Your feedback is greatly appreciated and will be shared with our staff. Thank you for choosing us, and we look forward to welcoming you back in the future.

10/10 - Excelente

Suzanne

Hospedou-se por 1 diária em nov. de 2023
Resposta de pacific grove inn em 6 de dez. de 2023
Thank you for sharing your feedback regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience.Thank you again for sharing. We hope your next visit will be even better.Sincerely,The Guest Experience Team.

10/10 - Excelente

Marci

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This is our third stay. I love how convenient it is and to the restaurants and shops in Pacific Grove. We could see the ocean from the front of the hotel and the walk to the beach was only a few minutes. The hotel is quiet, comfortable and quaint. The fireplace didn’t work but the space heater worked great! I can’t wait for our next stay!
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Pacific Grove inn em 13 de nov. de 2023
Thank you so much for your continued loyalty! We're thrilled to hear that you find our hotel convenient, with its close proximity to the restaurants and shops in Pacific Grove. It's wonderful to know that you enjoyed the ocean view and the short walk to the beach. We apologize for the issue with the fireplace, but we're glad the space heater kept you comfortable. We look forward to welcoming you back for your fourth stay

10/10 - Excelente

Kathleen

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We loved the beautiful historic inn! It is in a great location walkable to most things to see and do. The staff is courteous and responsive. We would stay again!
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Pacific Grove Inn em 13 de nov. de 2023
Thank you for your wonderful review! We're delighted to hear that you loved our beautiful historic inn and that our location and walkability added to your experience. It's fantastic to know that our staff's courtesy and responsiveness contributed to your positive stay. We would be thrilled to welcome you back for another stay whenever your travels bring you to the area.

8/10 - Boa

Danielle

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
We loved the quaint and charming room! Just enough for a short getaway.
Hospedou-se por 1 diária em nov. de 2023
Resposta de Pacific Grove Inn em 9 de nov. de 2023
Thank you for your kind words! We're delighted that you loved our quaint and charming room. It's wonderful to hear that it provided the perfect ambiance for your short getaway. We hope to welcome you back in the future for another enjoyable stay.

10/10 - Excelente

Luis

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Fancy classic fashioned
Hospedou-se por 1 diária em nov. de 2023
Resposta de Pacific Grove inn em 6 de nov. de 2023
Thank you for your concise review! We're delighted that you found our establishment to be 'fancy classic fashioned.' Your feedback is important to us, and we look forward to welcoming you back for another visit.

10/10 - Excelente

Debra

Pontos positivos: Limpeza e condições e instalações da propriedade
Resposta de Pacific Grove Inn em 5 de nov. de 2023
Thank you for sharing your feedback regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience.

8/10 - Boa

Paula

Viagem em grupo
Pontos positivos: Limpeza e condições e instalações da propriedade
Quaint
Hospedou-se por 2 diárias em out. de 2023
Resposta de Pacific Grove Inn em 30 de out. de 2023
Thank you for your delightful review! We're thrilled to hear that you found our establishment "quaint." We take great pride in preserving the unique charm and character of our location.We hope to have the pleasure of hosting you again in the future.

2/10 - Terrível

Jessica

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
There was no hot water on the property so they redirected us to their sister property which was $75 cheaper than what we paid for (with no refunds). The staff at the sister property seemed confused when we showed up so they clearly weren't communicating with each other. The room was tilted 15 degrees, the bed and pillows were super hard, the heater barely worked, and the shower looked like it was falling apart. I'd give a 0 star rating if I could.
Hospedou-se por 1 diária em out. de 2023
Resposta de Pacific Grove Inn em 29 de out. de 2023
I'm truly sorry to hear about your disappointing experience at sister our property. Your feedback is invaluable to us, and we deeply regret that we were unable to meet your expectations during your stay. The absence of hot water and the redirection to our sister property was a result of an unforeseen issue we encountered, and we understand the inconvenience it caused. We appreciate your patience during this situation.Your comments regarding the room's condition, the comfort of the bed and pillows, the heater, and the shower have been duly noted. Once again, we apologize for the inconvenience and thank you for sharing your feedback.

10/10 - Excelente

Kelsey

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Such a cute spot!! Loved it.
Hospedou-se por 1 diária em out. de 2023
Resposta de Pacific Grove Inn em 28 de out. de 2023
Thank you for your delightful feedback! We're thrilled to hear that you found our spot cute and loved your stay with us.Thank you for choosing us, and we look forward to hosting you again!