Férias para Pablo Nogués

Central placering i San Telmo. Nem at få kontakt med værten og god service. Det var dog koldt i lejligheden og manglede varmt vand i bruseren.

Melhor hospedagem da vida! Super recomendo!!

O Hotel está bem localizado em uma área central. A equipe é muito atenciosa. O banho estava perfeito. O café da manhã poderia ter mais opções de frios, frutas, verduras e laticínios. No dia de meu checkout, fui acordado por ruídos e barulhos de maquinários de obras que iniciaram as 07:30 h. Não reclamei pois estava deixando o hotel naquela manhã as 11 h, mas confesso que gostaria de ter acordado 60 minutos mais tarde. No geral fiquei satisfeito e daria nota 8,5 para o estabelecimento.

Equipe muito gentil e preparada. Jantar muito bom. Café da manhã completo e saboroso. Dos comentários sobre o acesso ao hotel, honestamente, não vi qualquer problema. Rua de terra com alguns poucos buracos, mas muito curta. A sinalização entre a estrada principal e a rua de terra é suficiente.

I stayed for two days. The hotel is clean, well located, and the room itself is good. Unfortunately, the bad experience started at check-in. The receptionist barely greeted me, gave me the room card and number without any explanation (he didn’t even white the room number at anywhere), and provided no basic information such as Wi-Fi password, breakfast location, or schedule. Speaking of breakfast, it was very poor as well. The worst part happened during checkout. The receptionist asked if I had consumed anything, and I said no. He then went to the room to “check” and came back claiming that three sodas and a box of chocolates were missing — even though I don’t even drink soda. I explained that the only thing I had consumed during my stay was one bottle of water on the first night. He then started speaking to me in a threatening and very embarrassing manner, accusing me of lying and pressuring me to pay for items I did not consume. When I asked for a receipt or proof of the charges, he refused to provide anything and simply handed me the card machine with an amount already entered of about $50 USD for three sodas and chocolate. After more than 20 years traveling internationally, this was honestly one of the worst hotel experiences I’ve ever had. Sadly, it is the second time I’ve experienced something similar in the beautiful Buenos Aires, where it clearly feels like tourists are targeted in bad faith. It felt like pure extortion.