Hotéis em Oxkutzcab, YUC

"El checkin"

"This is a excellent, clean, and modern hotel with kind and helpful staff. However I had a major issue with booking on Expedia! Once I confirmed the booking (pay upon arrival) the hotel messaged me and demanded I issue them a 50% deposit outside of the Expedia app in order to hold the booking for me if I arrived any later then the 3PM check-in time. This is highly irregular behavior and totally unprofessional. I have never had any other hotel do this anywhere in the world."

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"Just as we remember it but under new ownership. I missed the personalization of the founder Valerie Pickles. She would stop by at breakfast and greet the visitors. I heard the new owner wasn’t feeling well so we didn’t get to meet her. The wonderful included breakfast did not include the signature pickle on the Ham, cheese and egg burrito. Now it was scrambled eggs but just as good. Jamaica juice, some fruit and good strong coffee too! The grounds are lush and so well established. Always a...

"Super mooie accommodatie. Shuttel naar Uxam is prima geregeld. Prima service van het personeel, vriendelijk en behulpzaam."

"Para um resort o hotel deixa muito a desejar, a cortina não cobre toda a entrada de luz, o que incomoda quando amanhece o dia. Não há tapete no banheiro e o banho vaza muita agua para o banheiro. Comida do restaurante não é boa. Única vantagem é quarto grande e a proximidade de Uxmal"

"Me gustó el trato del personal y el nivel de servicio. El cuidado del ambiente y la ubicacion del hotel son excelentes si quieres desconectarte un poco. Lo que no me gustó fue la limpieza de la habitación, rente 2 habitaciones en el area de Clamping y ambas estaban sucias, mucho polvo y basura debajo de las camas, en las orillas de la habitacion, los tapetes sucios y muchos insectos dentro de la habitacion. Nos encontramos alacranes, arañas, escarabajos, etc. Pensé que al menos por dentro...

"Beautiful property, grounds are kept beautifully. Dinner was fresh and delicious. Breakfast was only good but no complaints for the price. The room was spotless and had two beautiful comfortable robes and toiletries. We would absolutely stay again and highly recommend for a lovely hacienda experience. "

"This hotel HAS BEEN very nice, now it is a little bit run down. At 12 noon, there was no restaurant as promised, no bar open, it took us 40 min !! to get a glass of juice.... Dinner was average at best ! I would not go there again"

"La casa está grande y fresca. Tiene todo lo necesario. "