4/10 - Insatisfatória
Mário
3 de jul. de 2021
Pontos positivos: Limpeza
Pontos negativos: Condições e instalações da propriedade e conforto do quarto
1 star ,4 * is a joke
Arriving at the hotel by car i was immediately surprised with the 1st image of the hotel ,looks wasted and in need of repairs. At the reception the recepcionist on dutie was not very welcoming and the room she lodged me seemed like i was in a prison , very very small located in the inside of the hotel that is designed as a square and my view was the wasll of the hotel ,terrible. So i ask if there is another available room, unfortunately due to Covid 19 many hotels are half full ,and she looks to the other lady next to her and treats me with contempt and say “give him 415”
415 was what you can see in the pictures , the walls were full of scribbles but i mean full , very dirty look , this was suppose to be a 4 star hotel , furniture wasted ,seemed more like a 15 euro gueshouse and even those dont have wall like this . Very small window also. Uppon arrival i asked for the pool that i had seen and i was informed that the pool is closed. Pool was one of the reasons i had choosen the hotel ,to have a swim and relax ,although it seemed ok it was closed ,this information should be advertised in the hotels page so that people could choose if they want to book or not ,not just being informed uppon arrival that the pool is closed.
Although the hotel is located in a very nice area ,the hotel tennis courts are tottally wasted and one of the 2 parkings also.
Last ,excellent breakfast but not welcoming staff ,Ac freezing , not even a smile or a word of welcome. Not coming back…
Mário
Hospedou-se por 1 diária em jun. de 2021