Casas de Férias em Ottawa, IL

"Everything was amazing. The host was incredibly responsive and check in/check out was a breeze. The pool and hot tub we're such a hit. It's the perfect place for a family get together. So many amenities, supplies, etc. They have truly thought of everything. We hope to be back in the future for another family trip. "

"I booked the house for a work trip for three weeks. The grill was filthy, rusted, and the electronic ignite didn't work. It took two weeks to get a replacement. When the replacement arrived, the old one was left there as well. No grill brush provided to clean it and no cover to protect it from the rain. The carpet on the stairs and upstairs in the bunkbed room was dirty with dark spots. The outdoor patio furniture was dirty and torn. Housekeeping attempted to launder it but ended up throwing the...

"The stay was wonderful! So dog friendly! They even provided dog beds and bowls. Very nice touch. Everything for the humans was great too. No complaints at all. Definitely met and exceeded our expectations. The hosts are very nice and easily accessible when needed. Hoping to go back again someday. "

"The property was super clean and comfortable. One of the hiccups was being able to locate pots and pans. We had to have someone come and bring us the missing items. Our son loved having the pool right out the front door and overall the community was friendly and quiet. We also experienced very little communication from the host which was frustrating at check-in and check out, but I think that is due to this property being managed by a company outside of Vrbo. but despite the limited...