4/10 - Insatisfatória
clarisa b.
5 de nov. de 2025
Upon arrival the bathroom stank. Next day we contacted the manager’ explained the problem which they resolved the same day while we were out exploring the nearby towns. However, the workers left a mess of water which trailed from the bathroom through one of the bedrooms and into a closet where the boiler and other things are found. Also, we no longer had hot water and it was 10:00 pm. Again we contacted the manager via text about the new problem and received a generic message saying they were down for the evening and would contact us the next day. Their site shows that we would receive assistance after 9:00 am the next day. Therefore, we were forced to have very cold showers before going to bed.Next morning we contacted them again, their response was for us to fiddle with the boiler which we were not comfortable doing. We begged them to please send someone to help. Upon our return that afternoon at 5:30 pm we realized that no one had come to fix the problem, so we contacted them again. This time we included a video of how the boiler was blinking and how it was not responding to a reset. Again, we kindly asked for someone to come fix the problem. After that we never heard from them again and we had to take cold showers for the second time. We left the next morning. Beyond that, the place is quite old and located above a bar with loud music, one of the 3 beds was terrible to sleep on as were some pillows. The towels were nice. I do not recommend this place
clarisa b.
Hospedou-se por 3 diárias em out. de 2025