Todas as avaliações exibidas descrevem experiências reais de hóspedes. Apenas viajantes que reservaram uma estadia pela nossa plataforma podem enviar uma avaliação. Verificamos as avaliações de acordo com as nossas diretrizes e publicamos todas elas, sejam positivas ou negativas.Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 308 de 645 avaliações" "
10 - Excelente
308
Nota 8 - Boa. 221 de 645 avaliações" "
8 - Boa
221
Nota 6 - Ok. 65 de 645 avaliações" "
6 - Ok
65
Nota 4 - Insatisfatória. 32 de 645 avaliações" "
4 - Insatisfatória
32
Nota 2 - Terrível. 19 de 645 avaliações" "
2 - Terrível
19
8,6/10
Limpeza
8,8/10
Serviço e funcionários
8,2/10
Comodidades
8,2/10
Condições e instalações da propriedade
8,4/10
Cuidado com o meio ambiente
Avaliações
10/10 - Excelente
Kevin
20 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great hotel for the price!
The airport and dining are near by!
Kevin
Hospedou-se por 2 diárias em mai. de 2024
10/10 - Excelente
William
Viagem a dois
20 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Location was perfect for driving to the SPORTAIR Workshops@ EAA
Dining options were within walking distance. Staff was great and the place was clean and had a good hot breakfast. It was all I needed.
William
Hospedou-se por 2 diárias em mai. de 2024
6/10 - Ok
Julie
20 de mai. de 2024
Pontos negativos: Limpeza e condições e instalações da propriedade
The bathroom looked pretty run down. Was surprised that the grout around the tiles were dirty looking or missing. Did not look very well kept up.
Julie
Hospedou-se por 1 diária em mai. de 2024
8/10 - Boa
Jane, Bloomington
18 de mai. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Jane
Hospedou-se por 1 diária em mai. de 2024
Resposta de Hotel Manager em 20 de mai. de 2024
Dear Jane,Thank you for the stay and the feedback. We are confident that you had a satisfactory stay looking at the four stars. Please give us your specific comments if any for bettering our services. Guest satisfaction is our priority. Please stay with us again. Sincerely, Hotel Manager
10/10 - Excelente
Emily
20 de abr. de 2024
Emily
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hotel Manager em 10 de mai. de 2024
Dear Emily,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you. Sincerely, Hotel Manager
8/10 - Boa
Susan
19 de abr. de 2024
Pontos positivos: Limpeza e comodidades
Is what you would expect for the price
Susan
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hotel Manager em 19 de abr. de 2024
Dear Susan,We appreciate your perspective. Our aim is to offer value and comfort to all our guests, regardless of the price. We'll take your feedback into consideration as we strive to enhance our offerings and ensure that every guest enjoys a satisfactory experience. We hope to have the opportunity to welcome you back for an improved stay in the future.Sincerely, Hotel Manager
10/10 - Excelente
GREGORY
Viagem com a família
18 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very clean room. Property is obviously cared for. Staff was friendly and helpful. Will stay again.
GREGORY
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Hotel Manager em 18 de abr. de 2024
Dear GREGORY,Thank you for your wonderful feedback. We're thrilled to hear that you had such a positive experience during your stay with us! Providing clean and well-cared-for accommodations is a top priority, and we're glad that you found our room and property to meet your expectations. It's wonderful to hear that our staff was friendly and helpful, as we strive to provide excellent service to all of our guests. We truly appreciate your kind words and are delighted to hear that you plan to stay with us again in the future. We look forward to welcoming you back for another enjoyable stay! Sincerely, Hotel Manager
2/10 - Terrível
Christine
16 de abr. de 2024
Our daughter was to participate in Special Olympics but she got sick. We tried to cancel the room at the 25 hour mark but we were too late. They refused to issue a refund, but insisted that we cancel so they can resell the room and get paid twice for it. Not happy at all.
Christine
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hotel Manager em 19 de abr. de 2024
Dear Christine,We're truly sorry to hear about your daughter's illness and the inconvenience you experienced with our cancellation policy. Our goal is to provide understanding and support during unexpected circumstances. We apologize if our procedures fell short of your expectations. Your feedback is important, and we'll review our policies to ensure they are fair and accommodating to our guests' needs. Please accept our sincerest apologies, and we hope your daughter feels better soon. Sincerely, Hotel Manager
8/10 - Boa
Darlene
Viagem a dois
16 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Just got here so can’t review entire experience. Hot breakfast was good. More variety of fruit, coffee creamers would be good. Room was comfortable.
Darlene
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hotel Manager em 17 de abr. de 2024
Dear Darlene,Thank you for your initial thoughts on your stay! We're glad to hear that you enjoyed the hot breakfast and found it satisfying. Your feedback regarding the variety of fruit and coffee creamers is noted, and we'll certainly consider it to improve our offerings. We're pleased that you found your room comfortable, and we hope the rest of your stay is equally enjoyable. We appreciate your feedback!Sincerely, Hotel Manager
10/10 - Excelente
Barbara
14 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Was a very pleasant place to stay. The staff was also very friendly on all shifts.
Barbara
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Hotel Manager em 15 de abr. de 2024
Dear Barbara,Thank you for your wonderful feedback. We're thrilled to hear that you had a pleasant stay with us! Providing a friendly and welcoming atmosphere is a top priority for our team, and we're delighted that you experienced excellent service throughout your visit. Your kind words mean a lot to us, and we'll be sure to pass along your compliments to our staff. We look forward to welcoming you back again soon!Sincerely,Hotel Manager
8/10 - Boa
Richard
Viagem com a família
12 de abr. de 2024
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Nice property, reported leaking faucet and slow drain in tub, causing water to backup over ankles when showering, to front desk at check out, otherwise no problem...
Richard
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Hotel Manager em 13 de abr. de 2024
Dear Richard,Thank you for your kind feedback. We're glad to hear that overall you enjoyed your stay at our property. However, we apologize for the inconvenience caused by the leaking faucet and slow drain in the tub. Your feedback is valuable to us, and we will ensure that these issues are addressed promptly to prevent any future occurrences. We appreciate your understanding and hope to welcome you back for a flawless experience in the future.Sincerely, Hotel Manager
8/10 - Boa
LeiVaunte
7 de abr. de 2024
LeiVaunte
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hotel Manager em 29 de abr. de 2024
Dear LeiVaunte,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager
6/10 - Ok
randolph
Viagem de negócios
4 de abr. de 2024
Pontos positivos: Limpeza e condições e instalações da propriedade
This hotel looks good upon arrival. It’s clean and relatively quiet. Breakfast is nice, although exactly the same every day. Down side is housekeeping is limited daily unless requested, but no mention of this is made or I see posted. They charge to use the safe, which I’ve never experienced. Overall it’s an Economy hotel in Oshkosh Wisconsin.
randolph
Hospedou-se por 5 diárias em mar. de 2024
Resposta de Hotel Manager em 5 de abr. de 2024
Dear randolph,Thank you for your kind feedback and are glad you found our hotel clean, quiet, and with a pleasant breakfast selection. However, we apologize for any inconvenience caused by the limited housekeeping and the unexpected charge for using the safe. Your comments are valuable to us, and we'll address these issues to enhance our guests' experiences. We hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager
10/10 - Excelente
Andrea
Viagem em grupo
31 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great area and quiet stay! The room was clean and well put together! Staff was great and friendly
Andrea
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hotel Manager em 1 de abr. de 2024
Dear Andrea,Thank you for your great feedback! Providing a clean and welcoming environment is our top priority, and we're delighted that you found our room well put together and our staff friendly and accommodating. It's wonderful to know that you appreciated the great area and the quiet atmosphere. We look forward to welcoming you back for another fantastic experience soon!Sincerely, Hotel Manager
10/10 - Excelente
Payton
17 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very nice hotel, we had a lot of fun on the pool!
Payton
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hotel Manager em 18 de mar. de 2024
Dear Payton,Thank you for your great feedback. We're delighted to hear that you had a wonderful time at our hotel and enjoyed the pool! Providing a fun experience for our guests is our top priority, and we're thrilled that you had a great time. We look forward to welcoming you back for more memorable moments in the future!Sincerely, Hotel Manager
10/10 - Excelente
Louise
17 de mar. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Clean, quiet, adequate breakfast, easy access to Hwy 41.
Louise
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hotel Manager em 18 de mar. de 2024
Dear Louise,Thank you for your fantastic feedback. We're thrilled to hear that you enjoyed your stay with us! Providing a clean and quiet environment, along with a satisfying breakfast, is important to us, and we're glad we could meet your expectations. Thank you for your positive feedback about our convenient location near Hwy 41. We appreciate your review and hope to welcome you back again soon!Sincerely, Hotel Manager
4/10 - Insatisfatória
Lisa
24 de fev. de 2024
Pontos negativos: Limpeza, serviço e funcionários e comodidades
When I entered my room, it smelled horrible - like a septic system leak. There was an unflushed bowel movement in the toilet - which means the bathroom wasn't properly cleaned.
Lisa
Resposta de Hotel Manager em 25 de fev. de 2024
Dear Guest,We apologize for the unsatisfactory experience you had during your recent stay. Your feedback regarding the unpleasant odor and cleanliness issues in your room is deeply concerning, and we sincerely apologize for any discomfort or inconvenience this may have caused. Please know that we take your comments seriously and will address these issues promptly to ensure a more pleasant experience for our guests in the future.Sincerely, Hotel Manager
10/10 - Excelente
Jennifer
22 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Super clean and comfortable for a Quality Inn. Close to all Oshkosh events and UWO.
Jennifer
Hospedou-se por 1 diária em fev. de 2024
Resposta de Hotel Manager em 23 de fev. de 2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you found our hotel clean and comfortable during your stay. We're also glad that our convenient location near Oshkosh events and the University of Wisconsin-Oshkosh met your needs. We appreciate your feedback and hope to welcome you back for another comfortable stay in the future!Sincerely, Hotel Manager
8/10 - Boa
Nicole
19 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Nicole
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Hotel Manager em 20 de fev. de 2024
Dear Nicole,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again. Sincerely, Hotel Manager
8/10 - Boa
Myron
10 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very friendly staff
Myron
Hospedou-se por 1 diária em fev. de 2024
Resposta de Hotel Manager. em 12 de fev. de 2024
Dear Myron,Thank you for your nice comment. It has been a great pleasure having you as our valued guest. We are immensely grateful for your appreciation. We are delighted to read that you enjoyed the friendly service delivery extended to you by the team. We look forward to the pleasure of serving you during future stays with us.Sincerely, Hotel Manager
2/10 - Terrível
jaye
Viagem a dois
6 de fev. de 2024
Pontos negativos: Serviço e funcionários, comodidades e condições e instalações da propriedade
this was an unfortunate stay. i booked a king room with a jacuzzi and the jacuzzi was out of order. we asked to switch rooms even if we had to pay more and were denied.
jaye
Hospedou-se por 1 diária em fev. de 2024
Resposta de Hotel Manager. em 7 de fev. de 2024
Dear jaye,We are distressed to see your comments. We apologize for the bad experience. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us. Please visit us again.Sincerely, Hotel Manager
10/10 - Excelente
Judy
5 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Nice & quiet, lady at desk at check in at 3 was very nice
Judy
Hospedou-se por 1 diária em fev. de 2024
Resposta de Hotel Manager. em 7 de fev. de 2024
Dear Judy,Thank you for your positive feedback! We're delighted to hear that you enjoyed a nice and quiet stay, and we appreciate your kind words about the lady at the front desk during check-in. Providing a pleasant experience for our guests is our top priority. We look forward to welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager
10/10 - Excelente
Anabel
4 de fev. de 2024
Anabel
Hospedou-se por 1 diária em fev. de 2024
Resposta de Hotel Manager em 21 de mar. de 2024
Dear Anabel,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again.Sincerely, Hotel Manager
10/10 - Excelente
Elizabeth
3 de fev. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
NA
Elizabeth
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Hotel Manager. em 5 de fev. de 2024
Dear Elizabeth,Thank you for your kind feedback. We are incredibly grateful that you took the time to leave us this note. Our values prioritize customer satisfaction, and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.Sincerely, Hotel Manager
8/10 - Boa
Emily
28 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Comfortable stay
Loved the WARM water in the heated pool. The gas fireplace wasn't working. The coffee maker broke down this morning but the manager repaired it immediately. He was very conscientious about everything.
Emily
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Hotel Manager. em 29 de jan. de 2024
Dear Emily,Thank you for your kind feedback. We're delighted to hear you enjoyed the warmth of our heated pool! Our sincere apologies for the inconvenience with the gas fireplace, and we appreciate your understanding. Thank you for bringing the coffee maker issue to our attention; we're glad our manager promptly resolved it. We strive for excellence and appreciate your feedback. We hope to welcome you back soon for an even more flawless experience.Sincerely, Hotel Manager
8/10 - Boa
Monty
28 de jan. de 2024
Pontos positivos: Serviço e funcionários
The hotel did not have a hot tub but some of the websites I went on said it did have a hot tub.
Monty
Hospedou-se por 1 diária em jan. de 2024
Resposta de Hotel Manager. em 30 de jan. de 2024
Dear Monty,Thank you for your kind feedback. We sincerely apologize for any inconvenience caused by the lack of a hot tub during your visit.We understand that some websites may have inaccurate information about our amenities, and we apologize for any confusion this may have caused. We appreciate your feedback, as it allows us to make necessary improvements and provide a better experience for our future guests. We have taken note of your comment and will work diligently to update our online listings to reflect the current amenities available at our hotel.Sincerely, Hotel Manager
10/10 - Excelente
Timothy
Viagem de negócios
27 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great breakfast of sausage, eggs, yogurt, muffins, waffles, coffee and juice. Mattresses on beds are new. Rooms are clean and quiet. Beds are comfy. Great pool and staff is very friendly and accommodating. Great for business or families!! Area is safe and close to highway. I’ll be back again!
Timothy
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Hotel Manager. em 29 de jan. de 2024
Dear Timothy,Thank you for sharing your fantastic experience! We're thrilled to hear that you enjoyed our diverse breakfast offerings, comfy beds, and clean, quiet rooms. It's wonderful to know you found our staff friendly and accommodating, and that you appreciated the great pool. We look forward to welcoming you back for another enjoyable stay, whether for business or with your family.Sincerely, Hotel Manager
10/10 - Excelente
Richard
26 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Richard
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Hotel Manager. em 29 de jan. de 2024
Dear Richard, Thank you for your feedback. It is delightful to receive 10-star feedback. We hope that you had a marvelous stay. Our team is very overwhelmed by the ratings. It is a privilege to host guests like you. We await your next visit.Sincerely, Hotel Manager
10/10 - Excelente
Katherine
Viagem com a família
22 de jan. de 2024
Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Great clean hotel and affordable price
Was very happy with the cleanliness of hotel. Pool was great. Price was great and a good hot breakfast.
Katherine
Hospedou-se por 1 diária em jan. de 2024
Resposta de Hotel Manager. em 23 de jan. de 2024
Dear Katherine,Thank you for sharing your positive experience! It's wonderful to hear that you were pleased with the cleanliness of the hotel, enjoyed the pool, found the price reasonable, and appreciated the good hot breakfast. Your feedback is valuable and can be helpful for other travelers looking for a positive stay. We hope to have the pleasure of hosting you again in the future. Sincerely, Hotel Manager
10/10 - Excelente
Mary
Viagem com a família
21 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Very pleased should have stayed here other times. Really happy
Mary
Hospedou-se por 1 diária em jan. de 2024
Resposta de Hotel Manager. em 23 de jan. de 2024
Dear Mary,Thank you for your great feedback. We're thrilled to hear that you had a positive experience during your stay! Thank you for sharing your satisfaction, and we appreciate your kind words. If your future travels bring you back to the area, we'd be delighted to welcome you again. We look forward to the opportunity to host you in the future!Sincerely, Hotel Manager
10/10 - Excelente
Mark
Viagem de negócios
18 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Stayed at many hotels and this ranks as one of the quietest. Not to mention cleanliness and friendly staff.
Mark
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Hotel Manager. em 19 de jan. de 2024
Dear Mark,Thank you for taking the time to share your positive experience! We're thrilled to hear that your stay with us was one of the quietest and that you found our hotel to be clean with friendly staff. Providing a peaceful and comfortable environment is important to us, and we appreciate your feedback. We look forward to welcoming you back for another great stay in the future!Sincerely, Hotel Manager
4/10 - Insatisfatória
Alyssa
16 de jan. de 2024
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Wasnt impressed.
The shower was horrible, hardly any water pressure, could not make the water hotter. There was mold in the shower. No bathtub which was in the picture. Dog barking and woke me up. The night manager person stunk of Marijuana. The green wall was an atrocious color.
Alyssa
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Hotel Manager. em 17 de jan. de 2024
Dear Alyssa,We sincerely apologize for the numerous issues you faced during your stay. Your feedback is crucial, and we are actively addressing these concerns to enhance our guest experience. We appreciate your honesty and will work diligently to improve the water pressure, address cleanliness issues, and ensure a comfortable environment. Our apologies for the disturbances, and we will reinforce policies to prevent reoccurrence. We hope to have the opportunity to provide a much-improved stay in the future.Sincerely, Hotel Manager
10/10 - Excelente
Kirsten
14 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Kirsten
Hospedou-se por 1 diária em jan. de 2024
Resposta de Hotel Manager. em 16 de jan. de 2024
Dear Kirsten,Thanks for your feedback. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely, Hotel Manager
6/10 - Ok
Jose
Viagem com a família
9 de jan. de 2024
Pontos positivos: Limpeza e serviço e funcionários
The stay was great other than a few notes:
- We were asked not to turn on the hot tub in our room because it was known to flood and damage the floor. As a business, shouldn't you just seal and fix it? At the very lease, mention in the booking that the hot tub is not available before someone pays for that room. This makes me worried about a mold issue in that room.
- Continental breakfast was as average as it gets. When I got to the breakfast room around 8:15am, the lady at the front desk told me that she forgot to turn on the sterno heaters for the chafing dishes that were holding scrambled eggs and sausages. Keep in mind that breakfast started at 6:30am. That is a major concern for foodborne illness!
Other than that, the beds were very comfortable and the hotel and room were clean.
Jose
Hospedou-se por 1 diária em jan. de 2024
Resposta de Hotel Manager. em 10 de jan. de 2024
Dear Jose,Thank you for sharing your feedback. We appreciate your insights and apologize for any inconvenience during your stay. We'll address the hot tub issue and work on better communication. Your concerns about breakfast are duly noted, and we'll ensure it's rectified promptly. We're pleased to hear you found the beds comfortable and the overall cleanliness satisfactory. Your satisfaction is our priority, and we hope to welcome you back for an improved experience in the future.Sincerely, Hotel Manager
10/10 - Excelente
Kristin
Viagem a dois
6 de jan. de 2024
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Easy drive to UW Oshkosh, shopping, and restaurants.
Kristin
Resposta de Hotel Manager. em 10 de fev. de 2024
Dear Kristin,Thank you for your great feedback! We're delighted to hear that our location made it easy for you to drive to UW Oshkosh, shopping, and restaurants. We appreciate your positive feedback and look forward to welcoming you back for another convenient and enjoyable stay in the future. Sincerely, Hotel Manager
2/10 - Terrível
Superior Floor
Viagem com a família
2 de jan. de 2024
The room including the bathroom was extremely small. There was a man on property that was following our young girls, tried to reach out and touch one of them. We were moved to another room, and the police were called and he was asked to leave, but still set an uneasy feeling for our family. On Saturday afternoon the pool was closed so couldn't use it. Should have been offered some type of compensation. All in all, never stay there again.
Superior Floor
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Hotel Manager em 9 de jan. de 2024
Dear Guest,Your comment is very much serious and such an incident has never been reported before. However, your observation is disturbing and we will investigate to find the real reasons. We appreciate your stay and we will ensure that this does not happen ever in the future. Sincerely, Hotel Manager
10/10 - Excelente
Joann
Viagem com a família
31 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Joann
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Hotel Manager. em 1 de jan. de 2024
Dear Joann,Thanks for your feedback. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely, Hotel Manager
10/10 - Excelente
Andrew
Viagem com a família
22 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Andrew
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Hotel Manager. em 23 de dez. de 2023
Dear Andrew,Thanks for staying with us and for appreciating your stay with us by giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you. Sincerely, Hotel Manager
6/10 - Ok
Wendy
18 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Wendy
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Hotel Manager. em 19 de dez. de 2023
Dear Wendy,Thanks for staying with us and giving us a 6-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It will be highly appreciated. Hope you will visit us again soon. Sincerely, Hotel Manager
10/10 - Excelente
colleen
Viagem em grupo
17 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
colleen
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Hotel Manager. em 18 de dez. de 2023
Dear colleen,Thank you for your feedback. It is delightful to receive 10-star feedback. We hope that you had a marvelous stay. Our team is very overwhelmed by the ratings. It is a privilege to host guests like you. We await your next visit.Sincerely, Hotel Manager
10/10 - Excelente
Stephanie
Viagem com a família
16 de dez. de 2023
Pontos positivos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
We were very satisfied with our short stay. The room was very nice and we did not feel cramped at all.
Stephanie
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Hotel Manager. em 18 de dez. de 2023
Dear Stephanie,Thank you for your great feedback. We're delighted to hear that you had a very satisfying stay and found the room spacious and comfortable. Providing a positive experience for our guests is important to us, and we appreciate your positive feedback. Sincerely, Hotel Manager
10/10 - Excelente
Jared
Viagem com família e crianças pequenas
14 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Jared
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Hotel Manager em 15 de dez. de 2023
Dear Jared,Thanks for the stay and great feedback by giving us a 5 rating. It is really encouraging. We feel proud when we get such ratings and motivates us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager
10/10 - Excelente
Tito
Viagem de negócios
14 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Tito
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Hotel Manager em 15 de dez. de 2023
Dear Guest,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again.Sincerely, Hotel Manager
8/10 - Boa
Shirley
Viagem com a família
11 de dez. de 2023
Pontos positivos: Comodidades
The remodel.
Shirley
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Hotel Manager em 12 de dez. de 2023
Dear Shirley,Thank you for your recent stay at our hotel. Your comments are very important in helping us improve our services and facilities. We look forward to welcoming you back soon.Sincerely, Hotel Manager
10/10 - Excelente
David
Viagem com a família
11 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
David
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Hotel Manager em 12 de dez. de 2023
Dear David,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again.Sincerely, Hotel Manager
10/10 - Excelente
Jennifer
10 de dez. de 2023
Jennifer
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Hotel Manager em 12 de dez. de 2023
Dear Jennifer,Thanks for your stay at our hotel and the valuable review. Our goal is total guest satisfaction, and we're glad that we could match your expectations. Every day, we get the honor of serving many guests and their families who report satisfaction with their stay with us. Hope that you will give us repeated opportunities to serve you. Sincerely, Hotel Manager
10/10 - Excelente
Jody
10 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The property was clean and staff friendly. The rooms were typical. The only drawback was the my room didn’t have a full length mirror.
Jody
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Hotel Manager em 12 de dez. de 2023
Dear Jody,Thank you for your stay. It's great to hear that you found our property clean with friendly staff. We appreciate your feedback about the room amenities, and we'll definitely take note of the need for a full-length mirror in certain rooms. We're always looking to improve our accommodations, and your input helps us do just that. Please visit us again.Sincerely, Hotel Manager
10/10 - Excelente
Melissa, Rapid River
4 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Melissa
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Hotel Manager. em 6 de dez. de 2023
Dear Melissa,Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager
10/10 - Excelente
dale
Viagem em grupo
3 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
dale
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Hotel Manager. em 6 de dez. de 2023
Dear dale,Thank you for your feedback. It is delightful to receive 10-star feedback. We hope that you had a marvelous stay. Our team is very overwhelmed by the ratings. It is a privilege to host guests like you. We await your next visit.Sincerely, Hotel Manager
10/10 - Excelente
Rebecca
Viagem a dois
3 de dez. de 2023
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very clean and comfortable for a great price. Breakfast was hot and filling.
Rebecca
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Hotel Manager. em 6 de dez. de 2023
Dear Rebecca,Thank you for your wonderful feedback! We're delighted to hear that you found our hotel very clean and comfortable, especially at such a great price. It's fantastic that you enjoyed the hot and filling breakfast, and we appreciate your positive feedback. We look forward to welcoming you back for another pleasant stay in the future!Sincerely, Hotel Manager