6/10 - Ok
Gaetan
Viagem a dois, Viagem com a família, Viagem com família e crianças pequenas
20 de set. de 2025
Pontos positivos: Limpeza e comodidades
We stayed for 6 nights and found the experience disappointing overall, especially considering the price.
The apartment looks better in photos than in real life. The furniture is basic and not very comfortable. The building is recent, but its outside finishes feel like from the 1980s. The shower leaked due to poor construction, and hot water took a long time to arrive — with no pressure at all in the kitchen sink.
The kitchen was poorly equipped: no paper towels, olive oil, scissors, oven mitts, or proper knives. The dish soap was completely ineffective. Cooking and cleaning were frustrating.
Service had some issues. The receptionist tapped our card for €800, which blocked it. There was confusion at check-in, and the crib wasn’t ready. We requested a high chair, which never arrived, and we received no follow-up during our entire stay.
The private street was noisy, with manhole covers banging, delivery trucks beeping, and voices echoing into the apartment and corridor — likely due to the absence of door thresholds. From our balcony — even though it faced away from the highway — we could still hear highway noise, probably due to sound bouncing off nearby buildings. The same noise was noticeable from the rooftop.
On a positive note, the rooftop was nicely designed and welcoming. Also, the staff were very friendly throughout our stay.
Some of these issues could be easily improved, and we hope the property takes steps to enhance the guest experience.
Gaetan
Hospedou-se por 6 diárias em set. de 2025