No one told us that the air conditioning couldn't be set below 74. While first floor was okay the upstairs where most the bedrooms were terrible. We bought fans and ice to help cool it down but that only helped a little. Then there was the broken tv, the tvs that had no connections, the toilet that took forever to fill, the broken sliding back door that could have easily been pushed in which in turn wouldn't let us set the security system. The shower in the main floor was backed up and the refrigerator had a broken shelf. We reported these items and they told us a new shelf had been ordered, they did take care of the shower drain but no one fixed any of the reported tvs. They also knew about the sliding door and told us not to worry about setting the security system. As a token for not fixing the tvs they said we could have a discount on our next stay. There won't be a next stay. The house was clean, we only found one kicking roach. The bed were okay except they all made noise, lots of noise like sleeping on a air mattress noise. There was no way to get in or out of bed without everyone hearing it. The location was good, near everything and the neighborhood was good. But the heat, oh my it was so hot.